ALLAN M.

FRANCISCO
P.1, Brgy. Dumagmang, Labo, Camarines Norte
CP: 09771929145/email: allanmfrancisco@yahoo.com

Position Desired: Cashier/Sales Staff

PROFESSIONAL SUMMARY

Experienced Server bringing enthusiasm, dedication and exceptional work ethic. Trained
in customer service with knowledge of Filipino cuisine. High energy and outgoing with a
dedication to positive guest relations. High volume dining, customer service, and cash
handling.

QUALIFICATIONS

 Works well under pressure

 Good interpersonal skills
 Master of sales technique
 Upbeat, friendly and positive
 Highly responsible and reliable

EXPERIENCE

Head Waiter
Shangri-La Five Star Hotel – Manila
January 2014 to Current
 Train new waiters and floor staff on guest service expectations, safety procedures,
proper food handling, and restaurant protocols
 Monitor dining room to ensure optimal guest experiences.
 Work with individual servers to improve performance.
 Answer customer inquiries and resolve issues promptly

Waiter
Shakeys – Makati, Manila
July 2012 to December 2013
 Delivered exceptional, friendly, and fast service.
 Answered questions about menu selections and made recommendations when
requested.
 Accurately recorded orders and partnered with team members to serve food and
beverages that exceeded guests’ expectations.
 Skillfully anticipated and addressed guest’s service needs
 Managed closing duties, including restocking items and reconciliation of the cash.
Dining Crew
Jollibee Drive Thru – Daet, Camarines Norte
August 2010 to June 2012
 Assisted guests with making menu choices in an informative and helpful
fashion.
  Appropriately suggested additional items to customers to increase restaurants
sales.
 Regularly checked on guests to ensure satisfaction with each food course
and beverages
 Consistently adhere to quality expectations and standards.
 Routinely cleaned table linens, table settings, glassware, windowsills,
counters, floors, storage areas, and service refrigerators.

EDUCATION

Bachelor in Agricultural Technology

Camarines Norte State College-College of Agriculture and Natural Resources
Talobatib, Labo, Camarines Norte
Senior High School
Dumagmang Integrated School
Labo, Camarines Norte
March 2013
Junior High School
Dumagmang Integrated School
Labo, Camarines Norte
April 2007
Elementary
Dumagmang Integrated School
Labo, Camarines Norte
April 2001

CERTIFICATION

NC2 Certification
Civil Service Certification

REFERENCES

ANACLETA B. NAING
Sales Supervisor
Houseware Plaza Superstore
09154893651
ARNULFO A. JALIMAO
Brgy. Chairman
Brgy. Dumagmang, Labo, Camarines Norte
09771985634

JONATHAN A. FESTIN
Teacher
Dumagmang Integrated School
Labo, Camarines Norte
09771459874