Rinamie T.

Mendoyos

rinamiemendoyos42@gmail.com Cebu, Lapu-lapu City, Philippines 6015

09507911729

Professional Possess an admirable welcoming attitude and friendly customer service skills, ambitious
Summary and result-driven graduate. Seeking a position in the hospitality industry, bringing a
winning attitude, strong work ethic, and ambition for the role.

Skills
Customer Service Problem solving
Computer Literate Accurate and Efficient
Detail Oriented Multitasking

Professional
01/2023-04/2023
Experience
Intern
EGI Hotel and Resort, Looc Maribago, Lapu-lapu City, Mactan Island, Cebu,
Philippines
• Greeted customers at the counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Sanitized dining ware and kitchen equipment according to health code standards.
• Learned other teammates' work tasks to train as a backup.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Strictly followed sanitation and food safety guidelines as regulatory agencies and
companies required.

06/2022-08/2022
Intern
Costabella Tropical Beach Hotel, Buyong, Mactan Island, Cebu, Philippines,
6015
• Assisted customers by welcoming guests to the facility, addressing complaints, and
finding solutions to problems.
• Answered multi-line phone system to respond to inquiries and transfer calls to the
correct departments and personnel.
• Collected customer feedback and made process changes to exceed customer
satisfaction goals.
• Responded proactively and positively to rapid change.
• Exhibited high energy and professionalism when dealing with guests or customers.
 04/2019-05/2019
Intern
Sebastien Hotel, Mactan, M.L. QuezonHigway, lbabao - Gisi -Agus Rd, Lapu-Lapu
City

• Provided services efficiently and with ahigh level of accuracy.

• Inspected guest rooms, lobbies, and common areas to verify cleanliness and
tidiness.

• Reported damages, maintenance problems, safety issues, and potential hazards to

management.

Education 06/2023 Bachelor of Science, Hospitality Management, Cordova Public College,

In Gabi Cordova, Cebu

06/2019 Front Office Services, Bankal Senior High-School, Bankal Lapu-Lapu City,
Cebu

04/2017 High School Diploma, Bankal National High-School, Bankal Lapu- LapuCity,
Cebu

04/2013 High School Diploma, Bankal Elementary School, Bankal Lapu- LapuCity, Cebu