Manager Interview Report

Background:
I conducted a short interview with HR Manager and asked him a few questions
based on the concepts that I’ve studied in my Principles of HRM course.

The purpose of this report is to document the responses that I received in the
Interview with the Manager and to elaborate on my findings and how the concepts
I’m studying apply to actual Managers in the real world.

Introduction of Manager:
Interviewer: Omer Farooq

Job Title: HR Manager

Company: Ufone

Address: Ufone Tower, 55-c Jinnah Ave, Block J F 7/1 Blue Area, Islamabad.

Introduction of Company:
Pak Telecom Mobile Limited (PTML) is a wholly owned subsidiary of Pakistan
Telecommunication Company Limited (PTCL) that started its operations in
January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization,
Ufone became a part of the Emirates Telecommunication Corporation
Group (Etisalat) in 2006.
Since its inception, Ufone has focused on the people of Pakistan, empowering
them with the most relevant communication modes and services that enable them

1
 Bushra Naz (20105)

to do a lot more than just talk, at a price that suits them the most. Along with the
claim of lowest call rates, clear sound and best network, Ufone offers its customers
simplified tariffs with no hidden charges. This customer focus and best offering
has allowed Ufone to build a subscriber base of over 22 million in less than a
decade. Ufone has network coverage in 9,000+ locations and across all major
highways of Pakistan.
As the world of telecommunications advances, Ufone promises its customers to
stay ahead, developing and evolving, to go beyond their expectations, because at
Ufone, it’s all about U.
.

Q1. How you analyze your company’s Human Resource Planning (HRP)?
HRP play an important role in shaping the culture of the organization and fulfilling
company’s present and future demands & also Human resources planning has
significant relationship with organizational performance. Basically, HR planning
is aligned with organizations strategy. The basic aim of Ufone company is to
provide services that meets the needs of the management and its employees to
handle them evidently. In this HRP play a very important role, HR practitioners
provide advice on matters like job design, advertising for staff, short lists for
selection, training needs, the rates of pay to be offered to new employees, in
promotions, relationship of employees towards company and their colleagues, long
and short period strategies towards achieving goals, ensure right numbers of
people are available on right time. As we know employees play key role in any
company so in our company Ufone we believe that our people are our greatest
asset so we take care of our employees give them incentives like bonuses, paid
leaves, medical facilities and friendly environment and motivate them in such a
way that they can work hard towards the achievement of organizational goals
Q2. How it is related to corporate/ business strategy?
In business strategy, we plan about our goals and how to achieve that goals. In
business strategy human resources are an integral part in it. If the business does
not have the right skills and talent in place to achieve its goals, then the strategic
plan will fail. So HRP must be needed who plan things accordingly.
Q3. Is the role of HR reactive or pro-active?
Both proactive and reactive HRM are used to add value to an organization. But I 2
think HRP is playing a Leadership role towards organization.
 Bushra Naz (20105)

Q4. What do you think about the impact of HRP on organizational productivity
& efficiency?
Yes, HRP play very important role in increasing organizations productivity and
efficiency. I personally believe that it’s a heart of organization. Like without heart we
can’t live same as without HRM organization cannot survive. To increase productivity
and efficiency HRP do proper HMP in which he/she plan many things like:
 Recruitment and Compensation Benefits
 HR Operation
 Recruitment & Selection

Conclusion:

Based on the responses from Interview and my interpretation of them, it can be

concluded that the HRM concepts that we study are very much relevant to real life
HR. This conclusion highlights how informative, beneficial and practically useful
these concepts are for future Managers.

The End