success cloud

Accelerator Library
Find the Right Expert Coaching Session for You
Accelerators are working sessions designed to help you solve key business objectives, no matter where you are
on your Salesforce journey. Attend an Accelerator Webinar with other trailblazers or a One-to-One Accelerator
for a more personalized experience.

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Customers with a Premier Success Plan can schedule One-to-One Accelerators at no additional cost. Customers without Premier can purchase Accelerators à la carte. Accelerators are
available globally and in multiple languages - inquire about Accelerators in your region.
 Accelerator Webinars

Premier Platform Analytics Cloud Commerce Cloud

Which Accelerator is right for you?

Accelerator Webinars are one-hour

sessions with other Trailblazers Governance Health Cloud Marketing Cloud Pardot
available live or on-demand.

One-to-One Accelerators are Sales Cloud Service Cloud Salesforce CPQ

personalized engagements led by a
Salesforce Specialist available for
Premier customers.
One-to-One Accelerators
Select a topic that interests you from
this list.
Analytics Cloud Platform Commerce Cloud Community Cloud

Financial Services
Governance Marketing Cloud Pardot
Cloud

Sales Cloud Salesforce CPQ Salesforce Mobile salesforce.org

Service Cloud

Salesforce is the leader in enterprise cloud computing. We help companies connect to their customers in a whole new way with our sales, service, marketing, community, and analytics apps.
All of these apps run on the Customer Success Platform, so you can manage all your information in one place. To learn more, call us at 1-800-667-6389. Not all Accelerators are available in every region or language.
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▶ Available On Demand
Accelerator Webinars
Gain quick access to expert advice and best practices Premier Commerce Cloud

though our Webinar series and on-demand recordings. ● Get Started with Premier Register Now B2C Commerce
Premier customers can also book a personalized one-to-one Learn how to drive Getting Started
follow-up conversation after the webinar concludes. adoption, get • Einstein Product Recommendations
support, and boost
productivity. B2B Commerce
How To
• Organize Your Teams

Platform

Getting Started Governance

• Lightning Platform: Configuration Fast Start
Getting Started
• Governance
How To
• Salesforce Shield ▶
How To
• Manage the Salesforce Development Lifecycle
Review
• Lightning Platform: Readiness Assessment

Health Cloud

Getting Started
Analytics Cloud • Health Cloud ▶

How To
• Einstein Analytics: Load Data

Salesforce is the leader in enterprise cloud computing. We help companies connect to their
customers in a whole new way with our sales, service, marketing, community, and analytics apps.
All of these apps run on the Customer Success Platform, so you can manage all your information
in one place. To learn more, call us at 1-800-667-6389. Not all Accelerators are available in every
region or language.
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Marketing Cloud Pardot Sales Cloud Service Cloud

Getting Started Getting Started Getting Started Getting Started

• Admin + Deliverability ▶ • Google Organic Basics ▶ • Field Setup and Layout • Einstein Bots
• Advertising Studio ▶ • New Admin Onboarding ▶ • Set your Implementation up for Success
• Content Builder ▶ • Salesforce Engage Fast Start ▶ How To
• Data and Segmentation Basics ▶ • Switching to Pardot Lightning App ▶ How To • Automate Your Case Management
• Email Studio: Building, Testing + Sending Email • Get the Most out of Forecasting • Design Your Lightning Console
• Email Studio: Email Personalization Basics ▶ How To • Improve Efficiencies with Key Lightning • Plan "Salesforce Knowledge" in Lightning
• Integrate with Google Ads and Analytics Features • Plan Your Lightning Knowledge Transition
• Journey Builder: Journey Strategy ▶
• Send List Emails • Managing Activities in Lightning • Set Up Entitlements & Milestones
• Product Overview ▶
• Use Forms and Landing Pages • Manage Leads
• Social Studio ▶
• Manage Opportunities Insights
• Social Studio: Governance
Insights • Dashboards Fast Start
• Social Studio: Social Listening ▶
• B2B Marketing Analytics ▶ Insights
• Design Reports & Dashboards
How To
• Use Einstein Engagement Scoring ▶

Salesforce CPQ
Insights
• Email Reporting Basics ▶
How To
• Use Price Rules

Salesforce is the leader in enterprise cloud computing. We help companies connect to their customers in a whole new way with our sales, service, marketing, community, and analytics apps.
All of these apps run on the Customer Success Platform, so you can manage all your information in one place. To learn more, call us at 1-800-667-6389. Not all Accelerators are available in every region or language.
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One-to-One Accelerators Platform Analytics Cloud

Getting Started Getting Started

Get personalized, expert advice and best practices • Application Security
• Chatter Fast Start*
to maximize the value of your Salesforce
• Lightning Platform: Lightning Flow
investment.
How To
• Backup and Manage Salesforce Data
• Lightning Platform: Configuration and
Customization
• Manage Salesforce Environments
• Einstein Analytics: Event Monitoring
• Einstein Analytics: Platform Fast Start
• Einstein Discovery
• Sales Analytics: Fast Start
• Service Analytics: Fast Start
How To
• Einstein Analytics: Advanced Customizations
• Einstein Analytics: Design Data Security

• Plan Salesforce Customer Data Strategy
• Plan Your Chatter Adoption*
• Set Up Single Sign-On
• App Development with Salesforce DX
Review
• Business Process Automation
• Improve Adoption
• Org Health
• Salesforce Data Quality
• Sales and Service Analytics: Build App
Customizations
Insights
• Einstein Analytics: Build Dashboards
Review
• Einstein Analytics: Dashboard Health Check

Advanced
• Sandbox Design

1:1 *Also appears in the Community Cloud section.

Salesforce is the leader in enterprise cloud computing. We help companies connect to their
customers in a whole new way with our sales, service, marketing, community, and analytics apps.
All of these apps run on the Customer Success Platform, so you can manage all your information
in one place. To learn more, call us at 1-800-667-6389. Not all Accelerators are available in every
region or language.
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Commerce Cloud Community Cloud Governance Marketing Cloud*

Getting Started Getting Started Getting Started Getting Started

• Einstein Product Recommendations • Chatter Fast Start • Marketing Cloud • Marketing Cloud Connect Fast Start
• Onsite Marketing and Promotions • Lightning Customer Community Fast Start • Email Studio: Email Marketing Best Practices
• Onsite Search • Lightning Partner Community Fast Start How To • Governance
• Products and Catalogs • Design a Salesforce Org Strategy
• Search Engine Optimization (SEO) How To • Governance How To
• Sorting Rules • Brand your Lightning Community • Advertising Studio: Set up Advertising Audiences
• Build Your Lightning Customer Community Review • Audience Studio: Strategic Segment Building
How To • Build Your Lightning Partner Community • Customized Salesforce Plan • Automate Data Imports
• Analytics • Create a Public Knowledge Base • Design a Center of Excellence
• Plan Your Chatter Adoption • Email Studio: Automate Email Segmentation
Insights • Journey Builder: Set up a Journey
• Feature Adoption Checklist Insights • Set Up Your Data Structure
• Lightning Reports and Dashboards • Use Marketing Cloud Connect

Insights
• Email Reporting and Tracking

Review
• Social Studio: Social Health Check
Financial Services Cloud

Getting Started
• Financial Services Cloud
*Requires Marketing Cloud Premier Success Plan

Salesforce is the leader in enterprise cloud computing. We help companies connect to their customers in a whole new way with our sales, service, marketing, community, and analytics apps.
All of these apps run on the Customer Success Platform, so you can manage all your information in one place. To learn more, call us at 1-800-667-6389. Not all Accelerators are available in every region or language.
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Pardot* salesforce.org

How To Nonprofit Cloud Education Cloud Marketing Cloud

• Email Marketing Strategy
Getting Started Getting Started Getting Started
• Manage Leads
• Connect with Nonprofit Constituents Using • Education Data Architecture (EDA) • Marketing Cloud for Nonprofits and Higher
• Use Automation Tools
Communities • Pardot for Higher Ed Education
• Use Engagement Studio
• Nonprofit Success Pack (NPSP) for Fundraising • Using Salesforce Advisor Link (SAL) • Marketing Cloud Data Management for
• Plan Service Cloud for Nonprofit Program Nonprofits and Higher Education
Insights
Management How To
• Reporting
• Set Up Einstein Analytics Dashboards How To
How To • Create an Event Drip Campaign with MC's
Review
• Customize Your Data Model for Nonprofit Insights Automation Studio
• Database Hygiene Assessment
Program Management • Governance in Higher Education • Marketing Cloud Implementation and
• Health
• Import Data into Nonprofit Success Pack (NPSP) • Report in Education Data Architecture (EDA) Campaign Documentation
• Optimize your Pardot and Salesforce Integration
• Prevent Duplicates in the Nonprofit Success • Set Up Social Studio for Nonprofits and
Pack (NPSP) Higher Education
• Set Up Campaigns for Nonprofit Fundraising
• Set Up Levels and Engagement Plans in the
*Requires Premier for Pardot Success Plan Nonprofit Success Pack (NPSP)
• Track Income in Nonprofit Success Pack (NPSP)
• Track Soft Credits in the Nonprofit Success Pack
Salesforce Mobile
(NPSP)
• Use Email Functionality to Engage Nonprofit
Getting Started
Constituents
• Platform Fast Start

Insights
How To
• Reports and Dashboards in the Nonprofit
• Improve Adoption
Success Pack (NPSP)

Salesforce is the leader in enterprise cloud computing. We help companies connect to their customers in a whole new way with our sales, service, marketing, community, and analytics apps.
All of these apps run on the Customer Success Platform, so you can manage all your information in one place. To learn more, call us at 1-800-667-6389. Not all Accelerators are available in every region or language.
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Sales Cloud Salesforce CPQ Service Cloud

Getting Started Getting Started Getting Started

• Adoption Fast Start • Salesforce CPQ • Field Service: Lightning
• Console Design • Service Cloud
• Duplicate Management Fast Start • Service Cloud: Lightning
How To
• Fast Start
• Create a Product Catalog
• Sales Cloud Einstein How To
• Guided Selling
• Automate Work Distribution With
• Use Product Rules
How To Omni-Channel
• Use Quote Templates
• Change Management for Your Sales Reps • Automate Your Case Management
• Get the Most out of Enterprise Territory • Case Macro Design
Management • Deploy Chat
• Improve Customer Account Management • Deploy Messaging
• Prevent Duplicate Records • Plan "Salesforce Knowledge" in Lightning
• Set Up Einstein Forecasting • Plan your CTI Implementation
• Set Up Gmail Integration • Set Up Appointment Lifecycle and
Scheduling
• Set Up Gmail Integration with Inbox
• Set up Embedded Chat
• Set Up Home Page
• Set Up Lead or Opportunity Workspace
Insights
• Set Up Outlook Integration
• Dashboard Design
• Set Up Outlook Integration with Inbox
• Set Up Path in Lightning
Review
• Lightning Transition Readiness
Insights
• Activity Dashboards
• Gain Insights From Your Dashboard

Review
• Improve Adoption

Salesforce is the leader in enterprise cloud computing. We help companies connect to their customers in a whole new way with our sales, service, marketing, community, and analytics apps. Updated on September 12, 2019
All of these apps run on the Customer Success Platform, so you can manage all your information in one place. To learn more, call us at 1-800-667-6389. Not all Accelerators are available in every region or language.
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