success cloud

Premier Catalog
Community Cloud Marketing Cloud* Governance
Accelerator GETTING STARTED GETTING STARTED GETTING STARTED

Library
• Chatter Fast Start • Marketing Cloud: Product Overview • Governance
• Lightning Customer Community • Admin Fast Start HOW TO
• Lightning Customer Community Fast Start • Choose Your Data Structure • Design a Center of Excellence
• Lightning Employee Community Fast Start • Content Builder • Design a Salesforce Org Strategy
This Accelerator library lists the • Lightning Partner Community • Building & Sending Email Fast Start
catalogs of Accelerators that • Lightning Partner Community Fast Start • Email Deliverability Fast Start
REVIEW
customers may access as part of their • Customized Salesforce Plan
HOW TO • Email Personalization Fast Start
corresponding Salesforce Success
Plan. Access to Cloud specific
•
•
Brand Your Lightning Community
Create a Public Knowledge Base
•
•
Email Segmentation Fast Start
Journey Strategy Pardot**
Accelerators requires customers • Manage Customer Community • Governance GETTING STARTED
have a corresponding Premier or • Manage Customer Community Sharing • Social Studio • New Admin Onboarding
Signature Success Plan or they can • Manage Partner Community Sharing HOW TO • Pardot: Set Up and Install
be purchased à la carte. Accelerators • Manage Your Partner Community • Automate Data Imports • Salesforce Engage Fast Start
are subject to geographic availability, • Migrate Your Portal to Community Cloud • Automate Email Segmentation HOW TO
and Salesforce reserves the right to • Plan Your Chatter Adoption • Send Triggered Emails in Email Studio • Manage Leads
modify this Accelerator Library and • Plan Your Customer Community • Set Up Advertising Audiences • Send List Emails
catalogs from time to time at its sole • Plan Your Employee Community • Set Up a Journey • Set Up Engagement Studio
discretion. Accelerators are available • Plan Your Partner Community • Set Up Social Customer Service • Use Salesforce Engage for Marketers
• Set Up Social Listening • Use Salesforce Engage for Sales
in English; Customers may inquire INSIGHTS
• Set Up Social Sentiment Tuning
about availability in other languages. • Lightning Reports and Dashboards INSIGHTS
• Set Up Social Studio Automate
• B2B Marketing Analytics
Einstein Analytics •
•
Set Up Your Data Structure
Use Marketing Cloud Connect REVIEW
GETTING STARTED • Use Marketing Cloud MobilePush SDK • Pardot: Health
• Platform Fast Start
• Einstein Discovery
INSIGHTS
• Automate Email Tracking
Financial Services
• Event Monitoring • Getting Started: Financial Services
• Automate Your Email Reports
• Sales Analytics: Fast Start • Getting Started: Retail Banking Fast Start
• Reporting Fast Start
• Service Analytics: Fast Start
HOW TO
REVIEW
• Improve Feature Adoption
Salesforce.org
• Design Data Security GETTING STARTED
• Social Studio: Improve Feature Adoption
• Load Data • Overview of the Higher Education Data
•
•
Build App Customizations
Build Dashboards
Health Cloud Architecture (HEDA)
• Getting Started: Health Cloud • Using Salesforce Advisor Link (SAL)
INSIGHTS HOW TO
• Connect Dashboards to Salesforce • Import Data into Nonprofit Success Pack (NPSP)

Salesforce is the leader in enterprise cloud computing. We help companies connect to their customers in a whole new way with our sales, service, marketing, community, and *Requires Marketing Cloud Premier Success Plan
analytics apps. All of these apps run on the Customer Success Platform, so you can manage all your information in one place. To learn more, call us at 1-800-667-6389 **Requires Premier for Pardot Success Plan
 success cloud
Premier Catalog
Sales Cloud Salesforce CPQ Service Cloud Salesforce Platform
GETTING STARTED GETTING STARTED GETTING STARTED GETTING STARTED
• Getting Started: Sales Cloud • Getting Started: Salesforce CPQ • Getting Started: Service Cloud • Lightning Platform: Configuration Fast Start
• Sales Cloud: Fast Start • Pricing Fast Start • Field Service: Lightning • Lightning Platform: Lightning Flow
• Sales Cloud: Lightning Fast Start • Service Cloud: Lightning • Lightning Platform: Your Path to Adoption
HOW TO
• Sales Cloud Einstein HOW TO • EU Privacy Basics (GDPR)
• Automate Renewals and Amendments
• Adoption Fast Start • Desk: Migrate Desk.com Setup to Service Cloud • Salesforce Integration
• Build a Bundle
• Console Design • Create a Product Catalog • Automate Work Distribution With Omni-Channel HOW TO
• Duplicate Management Fast Start • Installation Fast Start • Automate Your Case Assignments • Lightning Platform: Configuration and
• Data: Setup and Configuration • Set Up DocuSign • Automate Your Case Escalations Customization
• Salesforce Inbox: Fast Start • Use Approvals • Case Macro Design • Backup and Manage Data
• Set Your Implementation Up For Success • Use Price Rules • Deploy Live Agent • Clean Up Custom Fields
HOW TO • Use Product Rules • Deploy LiveMessage • Manage Salesforce Environments
• Lightning Dialer: Set Up • Use Quote Templates • Design Your Console • Manage the Salesforce Development Lifecycle
• Design Lightning Desktop • Design Your Lightning Console • Plan Salesforce Customer Data Strategy
• Enable Sales Reps Salesforce Mobile • Migrate Data from Desk.com to Service Cloud • Set Up Single Sign-On
• Sandbox Design
• Get the Most from Forecasting • Plan “Salesforce Knowledge”
GETTING STARTED • Shield: Set Up Tools and Access Controls
• Get the Most from Territory Management • Plan Your CTI Implementation
• Getting Started: Salesforce Mobile for iOS • Use Salesforce DX in your Application Lifecycle
• Sales Cloud: Improve Adoption • Set Up Business Hours for Case Escalations
and Android
• Improve Customer Account Management • Set Up Case Reassignment Escalation Rules REVIEW
• Platform Fast Start
• Manage Activities in Lightning • Set Up “Salesforce Knowledge” in Lightning • Business Process Automation
• Salesforce Mobile: SDK
• Manage Leads • Set Up Snap-Ins Chat • Feature Utilization
HOW TO • Set Up Social Customer Service
• Manage Opportunities • Improve Feature Adoption
• Capture User Feedback • Use Macros to Cleanup Queues
• Prevent Duplicate Records • Lightning Platform: Readiness Assessment
• Create an Adoption Video • Use Quick Actions for Cases
• Set Up Data.com Clean • Org Health
• Design an App
• Set Up “Lightning Data” INSIGHTS • Salesforce Data Quality
• Improve Adoption
• Set Up “Lightning for Gmail” • Dashboard Design
• Set Up “Lightning for Outlook”
• Personalize
REVIEW
Salesforce IoT
• Set Up Path in Lightning ADVANCED
• Lightning Transition Readiness GETTING STARTED
• Set Up “Salesforce for Outlook” • Visualforce Assessment
• Org Health • Salesforce IoT
INSIGHTS • IoT Explorer
• Data: Market Segmentation Dashboards
• Activity Tracking
Signature Catalog
• Dashboards All Accelerators in the Premier catalog, plus the Accelerators listed here:
• Marketing Dashboards • Community Cloud: Expert Engagement • Salesforce Mobile for iOS and Android:
• Reports and Dashboards Fast Start • Einstein Analytics: Expert Engagement Expert Engagement
• Governance: Expert Engagement • Codebase Health Assessment
REVIEW
• Marketing Cloud: Expert Engagement • Platform: Expert Engagement
• Data: Data Quality
• Sales Cloud: Adoption Assessment • Service Cloud: Expert Engagement
• Lead to Cash Process
• Sales Cloud: Expert Engagement • Lightning Platform: Business Value Assessment

Salesforce is the leader in enterprise cloud computing. We help companies connect to their customers in a whole new way with our sales, service, marketing, community, and *Requires Marketing Cloud Premier Success Plan
analytics apps. All of these apps run on the Customer Success Platform, so you can manage all your information in one place. To learn more, call us at 1-800-667-6389 **Requires Premier for Pardot Success Plan