Marielle Angela M.

Panollera

BSNED 1-D

PURPOSIVE COMMUNICATION

LETTERS, MEMO, AND E-MAILS

Comprehension Check

I. Write T on the blank if the statement is true and F if it is false.

F 1. A salutation can be found in all of the three business correspondences: letters, memos,
and e-mails.

T 2. A letterhead is part of the memo that indicates the name of the company.

F 3. The date should be written in plain numerals.

F 4. Among the three business correspondences, the most costly is the e-mail.

T 5. You can reply to an e-mail if you are a receiver via bcc.

T 6. Truly yours is a formal complimentary close.

T 7. A transmittal memo introduces a document to the reader.

T 8. The subject line must be reflective of the content of the memo.

F 9. The closing statement for your compliance is applicable to informative memos.

F 10. The full block format uses paragraph indention.

F 11. It is appropriate to use the passive voice if you do not know the doer of the action.

T 12. A memo follows an inverted structure.

F 13. A semicolon is used at the end of the complimentary close.

F 14. The sender must sign beside the “to” line.

F 15. Add two spaces for the signature block.

II. Identify the parts of the following documents by labelling them

 1. Memo

Letterhead

Date

“To” Line

“From” Line

Subject Line

Body

Identification Initials

Enclosure notation

Copy notation

2. Letter

Letterhead

Date

Inside Address

Salutation

Body

Complimentary Close
Signature Block

3. E-mail

III. Differentiate the three business correspondences from one another by

completing the following table. Use a separate sheet if necessary.

Letter Memo E-mail

Destination Buildings and Within Electronic devices
company organizations
Format Heading, Memorandums are Informal and
introduction, body always direct formal
and conclusion.
Tone Highly formal, Inform and To exchange
polite and formal, persuade target information within
less formal and readers within the organizations
informal and organization
friendly
Delivery Time Takes a lot of time Takes time to reach It can easily reach
 before to reach distant branches the farthest parts
and officers of the globe
Length Brief, print Brief business Short composes
messages often documents
used externally to
inform or persuade
customers,
vendors, or the
public.
Security Documentation of Written records that Prone to hacking
an event or can be accessed and technical
decision any time glitches