A.

Vocabulary:
I. - Motivation is defined as our desire to accomplish something that is
important to us. This motivation makes us wake up every morning and
drives us to act. Motivation is about an unsatisfied need that we want to
meet; it is about a goal that we want to achieve.
- Extrinsic motivation is when we are motivated to perform a behavior or
perform an activity because we want to get something from it. Maybe it's a
reward or to avoid punishment. Just because you expect something in
return or want to avoid something unpleasant.
- Intrinsic motivation occurs when you engage in an activity because it is
rewarding to you. You are doing something for the sake of doing it rather
than for the sake of an external gain. The behavior itself is a reward in and
of itself.
II. 1. Advertisements are the tool in which companies and the advertising
industry convey their message to consumers. The goal is to encourage
consumers to buy goods or services, change their thinking or create
excitement. For example, a commercial is also called a TV ad.

2. A commercial is a video promotion of a product.

III. 1. Accounting:
CFO
Auditor
Tax specialist

2. Human resources:
personnel manager
compensation specialist
recruiter
training manager
Engineer

3. I.T:
communications analyst
pc support specialist
e-business specialist
database administrator

4. Logistics:
depot manager
 transport manager
warehouse administrator

5. Marketing:
advertising manager
brand manager
public relations officer
market analyst

6. Production:
plant manager
machinist
quality control manager
machinist

7. Sales:
branch manager
rep
retail manager

8. Works:
architect
site manager
IV. 1 - a; 2 - b; 3 - d; 4 - e; 5 - f
V. 1-f; 2-d; 3-b; 4-e; 5-h; 6-g; 7-a; 8-i; 9-c
VI.
1. Democratic or participative
2. Autocratic
3. Laisser faire
VII.
VIII. 1. Because people embedded in major global supply chains don't want to
fight old-time wars any more. They want to make just-in-time deliveries of
goods and services — and enjoy the rising standards of living that come
with that.

2. Because those countries are pretty careful to protect the equity they
have built up or tell us why Dell should not worry. He believes that as time
and progress go on there, the chance for a really disruptive event goes
down exponentially. He doesn't think our industry gets enough credit for
the good we are doing in these areas.'
3. For a country with no natural resources, being part of the global supply
chain is like striking oil — oil that never runs out. And therefore, getting
dropped from such a chain because you start a war is like having your oil
wells go dry or having someone pour cement down them. They will not
come back any time soon.

4. If they follow the evolution of supply chains, they will see the prosperity
and stability promoted first in Japan, and then in Korea and Taiwan, and
now in Malaysia, Singapore, the Philippines, Thailand and Indonesia.'
Once countries get embedded in these global supply chains, 'they feel part
of something much bigger than their own business,' said Glenn E.
Neland, senior vice president for procurement at Dell.