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TVL-IA-EIM
Quarter 1 – Module 4:
DESCRIBE TEAM ROLE ANS SCOPE
Electrical Installation and Maintenance NCII – Grade 11
Alternative Delivery Mode
Quarter 1 – Module 4: Describe Team Role and Scope
First Edition, 2020
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TVL-IA-EIM
Quarter 1 – Module 4:
DESCRIBE TEAM ROLE ANS
SCOPE
Introductory Message
For the facilitator:
This learning resource hopes to engage the learners into guided and
independent learning activities at their own pace and time. Furthermore, this
also aims to help learners acquire the needed 21st century skills while taking
into consideration their needs and circumstances.
In addition to the material in the main text, you will also see this box in the
body of the module:
As a facilitator, you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing
them to manage their own learning. Furthermore, you are expected to
encourage and assist the learners as they do the tasks included in the module.
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For the learner:
This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and time.
You will be enabled to process the contents of the learning resource while
being an active learner.
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This is a task which aims to evaluate your
Assessment level of mastery in achieving the learning
competency.
In this portion, another activity will be given
Additional Activities to you to enrich your knowledge or skill of the
lesson learned.
1. Use the module with care. Do not put unnecessary mark/s on any part
of the module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other
activities included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through
with it.
If you encounter any difficulty in answering the tasks in this module, do
not hesitate to consult your teacher or facilitator. Always bear in mind that
you are not alone.
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What I Need to Know
This module was designed and written with you in mind. It is here to help you
understand the principles of working in a team environment. The scope of
this module permits it to be used in many different learning situations. The
language used recognizes the diverse vocabulary level of students. The lessons
are arranged to follow the standard sequence of the course. But the order in
which you read them can be changed to correspond with the textbook you are
now using.
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What I Know
Identification: Choose your answer inside the box. Write only the letter in
your notebook.
A. Teamwork B. Team
C. Action Processes D. Transition Process
E. Goal Specification F. Strategy Formulation
G. Conflict Management H. Mission Analysis
I. Interpersonal Processes J. Share Information
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What’s In
Effective communication deals with the principles of communication and the basic
communication skills needed to effectively exchange ideas within an organization. To
effectively work in a team environment, one has to impute the principles in
communication and master the needed communication skills useful in team
collaboration and its related tasks that are required to achieve an objective.
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What’s New
TEAMWORK
By Doria Owen
Teamwork is the key to getting things done cooperatively!
Sharing ideas and listening too;
Working together to see it through.
You work with me
And I’ll work with you.
When we all work together
We get thing done!
And working together is much more fun!!
What is It
Lesson
A Team is a group of people who work together toward a common goal. Teams
have defined membership (which can be either large or small) and a set of
activities to take part in. People on a team collaborate on sets of related tasks
that are required to achieve an objective. Each member is responsible for
contributing to the team, but the group as a whole is responsible for the
team’s success.
Sports teams are a good example of how teams work. For instance, a
basketball team has individual players who each contribute toward the goal
of winning a game. Similarly, in business settings most work is accomplished
by teams of individuals who collaborate on activities with defined outcomes.
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Because teams are so prevalent in business organizations, it is important for
employees to have the skills necessary to work effectively with others.
Organizations form teams to accomplish tasks that are too large or complex
for an individual to complete. Teams are also effective for work that requires
different types of skills and expertise. For example, the development of new
products involves understanding customer needs as well as how to design
and build a product that will meet these needs. Accordingly, a new product-
development team would include people with customer knowledge as well as
designers and engineers.
What is teamwork?
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Figure 1. Teamwork
Teamwork Processes
While the substance of the tasks involved in teamwork may vary from team
to team, there are three processes that are common to how teamwork gets
done: the transition process, action processes, and interpersonal processes.
During each of these processes, specific sets of activities occur.
1. The transition process is the phase during which a team is formed. Activities
include:
Mission analysis: establishing an understanding of the overall objective
Goal specification: identifying and prioritizing the tasks and activities
needed to achieve the mission
Strategy formulation: developing a course of action to reach the goals
and achieve the mission
2. Action processes comprise the phase during which a team performs its
work. Activities include:
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Affect management: helping team members to regulate their emotions as
they work together
An effective team accomplishes its goals in a way that meets the standards
set by those who evaluate its performance. For instance, a team may have a
goal of delivering a new product within six months on a budget of P100,
000.00 Even if the team finishes the project on time, it can be considered
effective only if it stayed within its expected budget.
Shared values: a common set of beliefs and principles about how and
why the team members will work together.
Mutual trust: confidence between team members that each puts the best
interest of the team ahead of individual priorities.
Inspiring vision: a clear direction that motivates commitment to a
collective effort.
Skill/talent: the combined abilities and expertise to accomplish the
required tasks and work productively with others.
Rewards: recognition of achievement toward objectives and
reinforcement of behavior that supports the team’s work.
Effective teamwork requires that people work as a cohesive unit. These five
characteristics can help individuals collaborate with others by focusing their
efforts in a common direction and achieving an outcome that can only be
reached by working together.
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Different Kinds of Teams
Teams may be permanent or temporary, and team members may come from
the same department or different ones. Common types of teams found in
organizations include project teams, virtual teams, and cross-functional
teams.
Project teams are created for a defined period of time to achieve a specific
goal. Members of a project team often belong to different functional
groups and are chosen to participate in the team based on specific skills
they can contribute to the project. Software development is most
commonly done by project teams.
Virtual teams have members located in different places, often
geographically dispersed, who come together to achieve a specific
purpose. Academic researchers often work on virtual teams with
colleagues at other institutions.
Cross-functional teams combine people from different areas, such as
marketing and engineering, to solve a problem or achieve a goal.
Healthcare services are frequently delivered by interdisciplinary teams of
nurses, doctors, and other medical specialists.
Advantages of Teamwork
Teamwork creates outcomes that make better use of resources and produce
richer ideas.
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patient safety more than when only individual efforts are made to avoid
mishaps.
The social aspect of teamwork provides a superior work experience for team
members, which can motivate higher performance.
Mutual support: Because team members can rely on other people with
shared goals, they can receive assistance and encouragement as they
work on tasks. Such support can encourage people to achieve goals they
may not have had the confidence to have reached on their own.
Greater sense of accomplishment: When members of a team collaborate
and take collective responsibility for outcomes, they can feel a greater
sense of accomplishment when they achieve a goal they could not have
achieved if they had worked by themselves.
Hazards of Teamwork
Since team members share responsibility for outcomes, some individuals may
need to do additional work to make up for those not contributing their share
of effort. This can breed resentment and foster other negative feelings that can
make the team less effective. One cause of this is the failure of the team to
establish clear norms of accountability for individual contributions to the
group effort.
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3. Lack of Trust
While conflicts are a common aspect of working together and can even be
beneficial to a team, they can also negatively affect team performance. For
instance, conflict can delay progress on tasks or create other inefficiencies
in getting work done.
When team members do not have the collaboration skills needed to work
well with others, the overall ability of the team to function can be limited. As
a result, conflicts may be more likely to arise and more difficult to resolve.
A team that does not have the expertise and knowledge needed to complete
all its tasks and activities will have trouble achieving its goals. Poor team
composition can lead to delays, higher costs, and increased risk.
7. Stuck in Formation
Sometimes the group cannot move from defining goals and outlining tasks to
executing its work plan. This may be due to poor specification of roles, tasks,
and priorities.
The size of the team can sometimes affect its ability to function effectively.
Coordination and communication are more complex in a larger team than in
a smaller one. This complexity can mean that decisions must take into
account greater amounts of information, meetings are more challenging to
schedule, and tasks can take longer to complete.
9. Groupthink
Outcomes can suffer if team members value conflict avoidance and consensus
over making the best decisions. People can feel uncomfortable challenging the
group’s direction or otherwise speaking up for fear of breaking a team norm.
This phenomenon is known as “groupthink.” Groupthink can limit creativity,
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lead to poor choices, or result in mistakes that might otherwise have been
avoidable.
While teams offer many benefits, their effectiveness rests on how well
members can avoid common pitfalls or minimize their negative consequences
when they occur.
Many times, team leaders will try to form groups using ice breakers, enforcing
the idea of professionalism, assuming that norms will counteract the group’s
differences, and relying solely on agendas, and activities to compensate for
the group negativity or dissatisfaction. Lee, G. V. (2009). From group to team:
Skilled facilitation moves a group from a collection of individuals to an
effective team. Journal of Staff Development, 30(5), 48–49. One new model
that illustrates a better way of developing teams is Allan Dexler, David Sibbet,
and Russ Forrester (2009)’s Team Performance Model. Drexler, A., Sibbet, D.,
& Forrester, R. (2009).
Stage 1: Orientation
In this beginning phase, group members come together and ascertain the
about the task or directive at hand. Most of the time, these individuals do not
have a work history with the other people on the team. Hence, group members
may question their purpose with the group. For that reason, team members
must be informed about how the group was formed and the reason why each
person was selected for that task. Drexler et al. noted that if a certain
individual feels unsatisfied for being on this team, then they will experience
puzzlement, indecision, and possibly fear. Moreover, if certain members feel
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disconnect from the group, then they will focus on this disconnection and
possible make the other group members feel uncomfortable. The disconnected
group member may become more reserved and detached from the group. In
some conditions, the disconnected group member might provide some
uncalled-for comments and possibly never attain much value in the team’s
mission. For instance, one of the writers of this book was asked to be on a
group analyzing other graduate programs. It was very nerve-wrecking because
none of the group members knew each other or why they were put together.
The team leader explained that we were selected based on our experiences
and we could provide the best input.
Once the orientation stage is settled, then group members are in the process
of becoming a team. Everyone in the group has a new perception of the group
as a team, they use terms like “us,” feel a connection with the group’s purpose,
and think about the team’s possibilities for achievement.
Most everyone will agree that trust is an essential element for team
performance. A team is interdependent. Thus, group members have to be able
to give up control and reliance on others so that they can execute their task.
Think about all the people you trust and how over time this trust has allowed
us to know the other person even more. In the previous example about the
group analyzing graduate programs, each person in the group had a specific
task and a deadline. Each member had to trust the other members to
complete their task otherwise the group would fail and not be able to
accomplish their goal. The same holds true in teams. The development of trust
allows teams the ability to create more efficiency. If teams lack trust, then
they will be more guarded of others, and not be willing to communicate the
truth. Teams that lack trust will also lack integrity because group members
are not expressing their true feelings and opinions. The result of these
behaviors hinder the legitimacy and genuineness of the work. At the same
time, lack of trust will prevent cooperation and collaboration among the group
members.
In this stage, team members are trying to figure out the team’s ultimate goal(s)
and their agenda. Team members create a shared vision with clear and
concise goals. They have explicit assumptions with each other about the goal.
In the previous example, it was at this stage that certain group members were
wary about their comments and were worried that their comments would not
be taken seriously. The team leader had to meet with the group again to
reassure them that their comments were valuable for the success of the
organization. At this stage, some members become apathetic or skeptical
about the goal. In addition, there may be some extraneous competition among
group members. The key factor in this stage is to make sure all group
members know the goal or expected outcome for the group.
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Stage 4: Commitment
After the group is clear in their goal, there needs to be some communication
about certain roles. Group members need to collectively decide how resources,
such as time and effort will be allocated and utilized for maximum efficiency.
Each member realized that their comments were important so they worked
harder to accomplish the goal. There will be group members who will become
dependent on others to complete their task, which will delay the outcome.
There will also be some resistance from group members who may have
different perceptions in how their time and effort could be used best.
Stage 5: Implementation
Once the decision is made on how each person will contribute to the group’s
goal, then there will be a better sense of the execution of that goal. Teams are
informed with all the basic information of who, what, when, where, and why.
Teams can move forward and implement the task. They can put all their
resources, comments, and input together and finalize their task. In any event,
there may be conflicts at this stage. There may be team members that will
miss deadlines and may feel non-allied in the team’s main object. If group
members can figure out what works best, then work can be completed.
When all group members know when and who is doing what towards their
team’s goals, a group reaches a state of high performance. They may realize
that the methods have been performed well, then they can be more flexible.
They are more likely to say “Wow!” at their progress and possibly surpass
expectations. In this stage, there is more interaction and synergy. Disgruntled
team members may feel disharmony or overburdened, so it is important that
the team be able to adapt and accommodate all group members to be able to
perform effectively. After the group gets into a groove, and is completed to
finishing the task, the group will be amazed at the ending results.
Stage 7: Renewal
After the team has completed their task, they may ask whether it is worth it
to continue or add new members. The team needs time to reflect on whether
they should continue, stop, or form a new team. Often team members will feel
burnout or boredom after the task has been completed. The team needs to
take time to celebrate the completion of their goals and recognize key team
members. In the previous example, the team leader took everyone out to
dinner to celebrate on a job well done!
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What’s More
Exercise 1
Direction: Match column A with column B. Write your answer in your
notebook.
A B
1. Renewal a. a common set of beliefs and principles
about how and why the team members will
work together.
Text Twist:
A. Directions: Inside Box A are jumbled letters. Arrange the letters to form
words pertaining to team role and scope. Then write the words inside Box B.
Write your answer on your notebook.
Box A Box B
1. EAMTORKW 1.
2. SARDWER 2.
3. TUSRT 3.
4. TEMNTIMMOC 4.
5. ESUVAL EDRASH 5.
2.
___________________________________________________________________________
___________________________________________________________________________
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What I Can Do
Activity:
Instruction: Find a partner in your home and follow the instruction of the
activity. After you have done with the activity, answer the questions below in
your notebook.
Title: Winner/Loser
Rules: Partner A shares something negative that happened in their life with
Partner B. It can be a personal or work-related memory, but it has to
be true. Then Partner A discusses the same experience again, but
focuses only on the positive aspects. Partner B helps explore the
positive side of the bad experience. Afterward, they switch roles.
Questions:
1. How do you feel about the activity?
2. Describe your experience in doing the activity.
3. What have you learned from the activity?
Essay Rubrics
Areas of
Assessment A B C D
Presents ideas Presents ideas
in an original in a Ideas are too Ideas are
Ideas manner consistent general vague or
5 points manner unclear
4 points 3 points 1 point
Organization Strong and Organized Some No
organized beg/mid/end organization; organization;
beg/mid/end attempt at a lack
10 points 7 points beg/mid/end beg/mid/end
4 points 1 point
Understandin Writing shows Writing shows Writing shows Writing shows
g strong a clear adequate little
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understandin understandin understandin understandin
g g g g
10 points 7 points 4 points 1 point
Mechanics Few (if any) Few errors Several errors Numerous
errors errors
5 points 4 points 3 points 1 point
Assessment
A. Identification. Choose your answer from the box. Write your answer on
your notebook.
______1. A stage in team development when after the team has completed their
task, they may ask whether it is worth it to continue or add new
members.
______2. In this stage, team members are trying to figure out the team’s
ultimate goal(s) and their agenda.
______3. In this beginning phase, group members come together and ascertain
the about the task or directive at hand.
______4. Everyone works on similar jobs as quickly as possible, they don’t
discuss anything, make poor judgment decisions, and are more
concern with completion than quality.
______5. Since teams combine the efforts of individuals, they can accomplish
more than an individual working alone.
______6. Can also lead to miscommunication and misunderstandings, which
can undermine the group’s efforts.
______7. Group members need to collectively decide how resources, such as
time and effort will be allocated and utilized for maximum efficiency.
______8. A stage in team development when all group members know when
and who is doing what towards their team’s goals, a group reaches a
state of high performance.
______9. Have members located in different places, often geographically
dispersed, who come together to achieve a specific purpose.
______10. Combine people from different areas, such as marketing and
engineering, to solve a problem or achieve a goal.
B. Write TRUE if the statement is correct and FALSE if the statement is wrong.
Write your answers on your activity notebooks.
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_____ 1. When all group members know when and who is doing what towards
their team’s goals, a group reaches a state of high performance.
_____ 2. The development of trust allows teams the ability to create more
projects.
_____ 3. Sometimes a large number of team members can come to dominate
the rest of the group.
_____ 4. Teams may be permanent or temporary, and team members may
come from the same department or different ones.
_____ 5. Effective teamwork requires that people work as a cohesive unit.
Additional Activities
Activity:
Instruction: Make your own interpretation of teamwork through drawing. Describe
your work in 5 to 10 sentences. Use your notebook for this activity.
Composition/Design 50%
Balance in composition created 25%
Evidence of planning and following out ideas 25%
Creativity/Originality 20%
Generates a variety of ideas 10%
Uniqueness 10%
Effort/Perseverance 10 %
Ability to meet deadline
Craftsmanship/Skill 20%
Paper clean, no smudges, erased well 10%
Consistency in marks throughout project 10%
Total 100%
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Essay Rubrics
Areas of
Assessment A B C D
Presents ideas Presents ideas Ideas are too Ideas are
in an original in a general vague or
Ideas manner consistent unclear
5 points manner 3 points 1 point
4 points
Organization Strong and Organized Some No
organized beg/mid/end organization; organization;
beg/mid/end attempt at a lack
10 points 7 points beg/mid/end beg/mid/end
4 points 1 point
Understandin Writing shows Writing shows Writing shows Writing shows
g strong a clear adequate little
understandin understandin understandin understandin
g g g g
10 points 7 points 4 points 1 point
Mechanics Few (if any) Few errors Several errors Numerous
errors errors
5 points 4 points 3 points 1 point
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WHAT’S MORE
Exercise 1
1. h
2. j
3. i
4. g
5. f
6. c
7. b ASSESSMENT
8. e
9. a A.
10. d 1. H
2. A
Exercise 2 3. C
1. TEAMWORK 4. D
2. REWARDS 5. I
3. TRUST 6. E
4. COMMITMENT 7. B
5. SHARED VALUES 8. G
Description: 9. F
1. Teamwork involves a set of tasks 10. J
and activities performed by individuals
who collaborate with each other to B.
achieve a common objective. 1. TRUE
2. Rewards are recognition of 2. FALSE
achievement toward objectives and 3. FALSE
reinforcement of behavior that 4. TRUE
supports the team’s work. 5. TRUE
3. Trust is the confidence between
team members that each puts the best
interest of the team ahead of individual WHAT I KNOW
priorities.
4. Commitment is when group 1. B
members need to collectively decide 2. J
how resources, such as time and effort 3. A
will be allocated and utilized for 4. D
maximum efficiency. 5. E
5. Shared values are common set of 6. G
beliefs and principles about how 7. I
and why the team members will 8. F
work together. 9. H
10. C
Answer Key
References
Field, S.W. & Swift, K.G. 1996, Effecting a Quality Change: An Engineering
Approach, Arnold, London.
Katzenbach, J.R. & Smith, D.K. 1993, The Wisdom of Teams, McKinsey
&Company, New York.
Kirkman, B.L. & Shapiro, D.L. 1997, ‘The Impact of Cultural Values on
Employee Resistance to Teams: Toward a
LaFasto, Frank M. J.; Larson, Carl (August 2001). When Teams Work Best.
Thousand Oaks, CA: Sage.
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Roufaiel, N.S. &Meissner, M. 1995, ‘Self-Managing Teams: A Pipeline to
Quality and Technology Management, Benchmarking for Quality, vol. 2, no.
1, and pp.21-37.
Wageman, R., 1997, ‘Critical Success Factors for Creating Superb Self-
managing Teams, Organizational Dynamics, vol. 26, no. 1, pp. 49-60.
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