Be9 Q2 W4 Ramos Sy 2021 2022

Republic of the Philippines
Department of Education
National Capital Region
SCHOOLS DIVISION OF MUNTINLUPA CITY
MUNTINLUPA BUSINESS HIGH SCHOOL
Espeleta St., Buli, Muntinlupa City
SPTVE
BUSINESS ENGLISH 9
Inquiry and Order Letters
Second Quarter-Week 4 Module
GENARO R. ACOL
Writer
LEONAIDA L. GUTIERREZ
Validator

Address: Espeleta St., Buli, Muntinlupa City
Telephone Number: 8-850-9479 / 8-772-2949
Email Address: mbhsmun@gmail.com
At the end of this module, the students should be able to:
1. differentiate inquiry letter from order letter;

2. identify the parts of inquiry/order letter;
3. explain the rules on how to write inquiry/order letter; and
4. answer the exercises on inquiry/order letter.
Directions: Choose the letter of the best answer.
1. ________ asks an information about a product, service, publication, or

procedure.
A. Business proposal C. Inquiry letter
B. Business style D. Order letter
2. ________ states exactly what information the writer wants.

A. Business proposal C. Inquiry letter
B. Business style D. Order letter
3. ________ indicates clearly why the writer must have the information.
A. Audience C. Message
B. Inquiry letter D. Order letter
4. ________ specifies when the writer must have the information.

5. ________ is straightforward notice informing a seller that you want to

purchase a product or service.
6. ________ specifies the name, model or stock number, quantity , weight,

height, width, size, or any special features that separate one model from
another.

A. Clause C. Inquiry letter
B. Fragment D. Order letter
7. ________ indicates precisely the price per unit, per carload, or per carton,
and then multiply that price by the number you are ordering.
A. Inquiry letter C. Predicate
B. Order letter D. Subject
8. ________ gives shipping instruction.

A. Inquiry letter C. Predicate
B. Order letter D. Subject
9. ________ indicates the date needed.

A. Inquiry letter C. Simple predicate
B. Order letter D. Simple subject
10._______ explains the method of payment.

A. Inquiry letter C. Simple predicate
B. Order letter D. Simple subject
Directions: Fill in the blanks with the correct
options below.
Indented Paragraph Format Full-block Format Semi-block Format

Business Letter Grammar Letter Simplified Format
1. _________ is a written piece of communication serving a purpose of the writer.
2. _________ is usually written with the purpose to either provide information,
convey a message, request for a task to be done or to report about a situation.
3. _________ is a professional, formal letter that is sent by one company to
another.
4. _________ is the easiest to use because all information in the letter flush
against the left-hand margin.

5. _________ positions the writer’s address, date, complimentary close, and
the signature at the right-hand side of the letter. The date aligns with the
complimentary close.
6. _________ begins every line at the left-hand margin including any numbered
items.
7. _________ omits the salutation and complimentary close.
8. _________ includes a subject line.
9. _________ is identical to the semi-block except each paragraph is indented
five spaces.
10. ________ is the most common layout of a business letter.
Directions: Answer the following questions.
1. What are the types of letter ?

___________________________________________________________________________
_______________________________________________________________________.
2. How do types of letter differ from one another?

___________________________________________________________________________
_______________________________________________________________________.
Types of Business Letter
1. Order Letter- is a straightforward notice informing a seller that you want to

2. Inquiry Letter- asks for information about a product, service, publication, or
procedure.
Rules on How to Write Order and Inquiry Letters

Order Letter
1. Give the description of the product or service.

2. Indicate the price of the product or service.
3. Explain the shipping instructions.
4. Specify the date needed.
5. Indicate the method of payment.
Inquiry Letter
1. State exactly what information the writer wants.

2. Indicate clearly why the writer must have this information.
3. Specify when the writer must have the information.
Activity 1. Directions: Identify the parts of order letter below.
DAVIS CONSTRUCTION COMPANY (1)

1200 South Devon
Millersville, Pennsylvania 17321
(712)555-1000 FAX (712)555-4221
April 6, 1998 (2)
E.F. Johnson and Associates (3)

820 Frontage Road
P.O. Box 1007
St. Louis, MO 64211-1007
ORDERING MATERIALS (4)
Please send us by first-class mail the following materials listed in your 1998
catalog entitled Personnel Forms for Monitoring Selection, Administration,
and Evaluation advertised on your Website. (5)
Catalog Title (6) Number of Total (8)

Number Copies (7)

P-4 Personnel Interviewer’s Survey 25 $20.00

P-5 Health Information Questionnaire 100 48.00
EA-4 Personnel Application Forms 25 24.00
ATS-6 Health History 1 3.00
______
$95.00
Thank you for sending them to the Personnel Department in care of my attention
within the next ten days. Please e-mail ( youngblood@dcc.com) or telephone me if
there will be any delay.
A check for one half the amount ($47.50) is enclosed, and the balance will be
paid when the forms arrive.
Roberta Youngblood (9)
ROBERTA YOUNGBLOOD , PERSONNEL OFFICER
Encl.: Check 246 for $47.50 (10)
Activity 2. Directions: Identify the parts of inquiry letter below.
Michael Ortega (1)

403 South Main Street Kingsport, TN 27721-0217
March 2, 1999 (2)
Mr. Fred Stonehill (3)

Property Manager
Acme Property Corporation
Main and Broadway
Roanoke, VA 24015-1100
Dear Mr. Stonehill, (4)
Please let me know if you will have any two-bedroom furnished apartments
available for rent during the months of June, July, and August. I am willing
to pay up to $425 a month plus utilities. My wife, one –year –old son, and I will
be moving to Roanoke for the summer so that I can take classes at Virginia
Western Community College. (5)
If possible, we would like to have an apartment that is within two or three miles

of the college. We do not have pets.
I would appreciate hearing from you within the next two weeks. My e-mail address
is mortega@aol.com or youcan call me at home (606-555-8957) any evening from 6-
10 P.M.
If you have any suitable vacancies, we would be happy to drive to Roanoke

to look at them and give you a deposit to hold an apartment. Thanks for your help.
Sincerely yours, (6)
Michael Ortega (7)

Michael Ortega (8)
Activity 3. Directions: Answer the following questions below.
1. What is an order letter?

___________________________________________________________________________
___________________________________________________________________________
________________________________________________________________________
2. What should be included in writing an order letter?

___________________________________________________________________________
___________________________________________________________________________
________________________________________________________________________
3. How does inquiry letter differ from order letter? Explain.

___________________________________________________________________________
___________________________________________________________________________
____________________________________________________________________
 Inquiry letter asks for information about a product, service,
publication, or procedure.
 Order letter is a straightforward notice informing a seller
that you want to purchase a product or service.

Directions: Express what you have learned in this lesson by answering the
questions below:
1. Using your knowledge in technical writing, how do you write an inquiry

letter?
_____________________________________________________________________________________
_____________________________________________________________________________________
______________________________________________________________________________.
2. What are the basic components of an order letter? Explain.
_____________________________________________________________________________
_____________________________________________________________________________
_______________________________________________________________________.
3. Why knowledge of writing an inquiry letter is an advantage? Explain.
_____________________________________________________________________________
_____________________________________________________________________________
______________________________________________________________________.
Directions: Choose the letter of the correct answer.
1. ______ explains the method of payment.
A. Inquiry letter
B. Order letter
C. Technical writing
D. Writing technique
2. ______ indicates the date needed.
A. Inquiry letter
B. Order letter
C. Technical writing
D. Writing technique
3. ______ cites shipping instruction.
A. Inquiry letter

B. Order letter
C. Purpose
D. Tone
4. ______ indicates precisely the price per unit, per carload, or per carton,and
then multiply that price by the number you are ordering.
A. Inquiry letter
B. Order letter
C. Purpose
D. Tone
5. _____ specifies the name, model or stock number, quantity, weight, height,
width, size, or any special features that separate one model from another.
A. Inquiry letter
B. Order letter
C. Purpose
D. Tone
6. _____ is a straightforward notice informing a seller that you want to

A. Inquiry letter
B. Order letter
C. Phrase
D. Sentence
7. _____ specifies when the writer must have the information.
A. Inquiry letter
B. Order letter
C. Pronoun
D. Subject
8. _____ indicates clearly why the writer must have information.
A. Inquiry letter
B. Order letter
C. Pronoun
D. Subject
9. _____ states exactly what information the writer wants.
A. Inquiry letter
B. Order letter
C. Pronoun
D. Subject

10.______asks an iformation about a product, service, publication, or procedure.
A. Inquiry letter
B. Order letter
C. Pronoun
D. Subject
References:
1. Kolin, P.C (198 ). Successful Writing at Work, pp.184-186

2. https://www.grammarflip.com
3. https://writingexplained.org


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Republic of the Philippines

MUNTINLUPA BUSINESS HIGH SCHOOL

At the end of this module, the students should be able to:

1. differentiate inquiry letter from order letter;

Directions: Choose the letter of the best answer.

1. ________ asks an information about a product, service, publication, or

2. ________ states exactly what information the writer wants.

4. ________ specifies when the writer must have the information.

5. ________ is straightforward notice informing a seller that you want to

6. ________ specifies the name, model or stock number, quantity , weight,

MUNTINLUPA BUSINESS HIGH SCHOOL

8. ________ gives shipping instruction.

9. ________ indicates the date needed.

10._______ explains the method of payment.

Directions: Fill in the blanks with the correct

Indented Paragraph Format Full-block Format Semi-block Format

1. _________ is a written piece of communication serving a purpose of the writer.

2. _________ is usually written with the purpose to either provide information,

convey a message, request for a task to be done or to report about a situation.

3. _________ is a professional, formal letter that is sent by one company to

against the left-hand margin.

MUNTINLUPA BUSINESS HIGH SCHOOL

7. _________ omits the salutation and complimentary close.

8. _________ includes a subject line.

9. _________ is identical to the semi-block except each paragraph is indented

10. ________ is the most common layout of a business letter.

Directions: Answer the following questions.

1. What are the types of letter ?

2. How do types of letter differ from one another?

Types of Business Letter

1. Order Letter- is a straightforward notice informing a seller that you want to

Rules on How to Write Order and Inquiry Letters

MUNTINLUPA BUSINESS HIGH SCHOOL

1. Give the description of the product or service.

1. State exactly what information the writer wants.

Activity 1. Directions: Identify the parts of order letter below.

DAVIS CONSTRUCTION COMPANY (1)

April 6, 1998 (2)

E.F. Johnson and Associates (3)

ORDERING MATERIALS (4)

Catalog Title (6) Number of Total (8)

MUNTINLUPA BUSINESS HIGH SCHOOL

P-4 Personnel Interviewer’s Survey 25 $20.00

Roberta Youngblood (9)

ROBERTA YOUNGBLOOD , PERSONNEL OFFICER

Encl.: Check 246 for $47.50 (10)

Activity 2. Directions: Identify the parts of inquiry letter below.

Michael Ortega (1)

March 2, 1999 (2)

Mr. Fred Stonehill (3)

Dear Mr. Stonehill, (4)

Western Community College. (5)

MUNTINLUPA BUSINESS HIGH SCHOOL

If you have any suitable vacancies, we would be happy to drive to Roanoke

Sincerely yours, (6)

Michael Ortega (7)

Activity 3. Directions: Answer the following questions below.

1. What is an order letter?

2. What should be included in writing an order letter?

3. How does inquiry letter differ from order letter? Explain.

 Inquiry letter asks for information about a product, service,

MUNTINLUPA BUSINESS HIGH SCHOOL

1. Using your knowledge in technical writing, how do you write an inquiry