Senior Product Designer

  Bangalore, India
  Digital Data & Analytics

Job description
Site Name: India - Karnataka - Bengaluru

Our focus is on making effective use of innovative automation and artificial intelligence
technologies, such as Machine Learning and Natural Language Processing, RPA, Cognitive
Capture and Chatbots, to create first rate intelligent automation solutions that will improve
end-to-end user experience, boost productivity, drive value and improve overall R&D
operational efficiency.

This is an exciting opportunity for you to make your mark in a new and growing team whose
vision is to ensure intelligent automation is woven into the fabric of R&D’s daily business
operations. The Product Designer role will provide YOU the opportunity to lead key
activities to progress YOUR career. 

This role will provide you the opportunity to lead key activities to progress your career. 
These responsibilities include some of the following.

Responsibilities:

R&D Tech strive to deliver products, services and process efficiencies to our Research and
Development customers that enable overall cycle time reduction, increased compliance,
speed to market and brings high value to GSK quickly and often.  We require a skilled
Product Designer with experience in business and user-centered analysis, Design Thinking
methodology, a good understanding of the software development lifecycle and an
appreciation for process improvement. You will make informed design decisions, based on
user research, that deliver best Business value within our application portfolio whilst
advocating the augmentation of emerging technologies with people & processes to increase
value, opportunity size and improve business efficiency.

An exciting opportunity has arisen for a Technical Product Designer who will be responsible
for researching, defining and designing Business intelligent automation features and products
aligned to Business strategic priorities.  The Product Designer will work alongside the Tech
development product team to deliver enterprise wide capabilities and process improvements
that delivers best Business value and Return on Investment.

 Optimizing the delivery of business value through business partnering, process

improvement, user research and intelligent automation centered design, taking into
consideration the product strategy, system and data landscapes.
 Being familiar with the Agile frameworks, working in a dynamic fast paced and value
driven Agile DevOps Tech delivery team and embedding Design Thinking into Agile
ways of working.
  Leading ideation workshops for a multilocation audience and applying Design
Thinking methods and tools in order to obtain a solid understanding of the business
domain and processes within a product area.  Capturing user goals, needs and
expectations and translating these into personas, journeys and user stories and using
Agile principles that drive holistic and harmonized end-end process improvements.
 Sketching and creating interactive design prototypes from which the scope and focus
for the intelligent automation feature or product can be defined and acting as a bridge
between the technical team and Business stakeholders translating technical terms into
non-technical language that can be easily understood by the Business end-user.

 Defining value measures and quantifying expected Business value and gains into
monetary savings and driving the Intelligent Automation product roadmap forward in
close alignment with the Product Owner and with a clear focus on delivering value
quickly and often.

 Preparing and coordinating user acceptance testing with key stakeholders.

 Working to tight sprint schedules without compromising quality.
 Responsible for ensuring the relevant GSK quality and change control process
policies and procedures are adhered to and ensuring delivered solutions are compliant
with internal security and risk management policies and practices, as well as external
regulatory and statutory requirements e.g. GxP.  Ensuring the Business analysis and
design deliverables are clearly articulated, accurately documented and maintained, are
accessible, audit inspection ready and delivered in a timely manner and to appropriate
quality.

 Using standard Microsoft tools such as MS PowerPoint to facilitate clear

communications relating to product requirements, recommended design options and
design approach in a manner that is suitable for a senior Business stakeholder
audience.

 Keeping up with internal and external trends and sharing research insights and best
practices with the wider product team. 

We are looking for a Senior Product Designer and if you have these skills, we would like
to speak to you.

 At least 5 - 8 years’ experience in working in an IT product related industry

 Bachelor’s Degree in Computer Science or similar
 Good understanding of the scaled Agile framework, Agile and DevOps
methodologies
 Excellent experience in being able to identify and define the Business problem that
needs to be solved
 Solid working experience in UX and Design Thinking methodologies and a good
understanding of Service Design
 Knowledge and experience in using design thinking ideation and prototyping tools
such as Balsamiq, Adobe XD, Mural etc.
 Strong analysis and document writing skills
  Strong oral communication skills on both technical and non-technical topics and the
ability to lead and facilitate virtual multilocation workshops and present to varied
stakeholder audiences.
 Track record in Business relationship management with strong influencing skills
 Has a proven track record of good time-management skills, is a proactive team player
who requires little handholding, can self learn quickly and embed best practice and
ways of working in a fast-paced agile and collaborative team setting
 Awareness, interest and willingness to learn intelligent automation and cognitive
computing technologies such as basic machine learning, natural language processing,
chatbots, RPA, image and speech recognition technologies.

 Operating at pace and agile decision-making – using evidence and applying

judgement to balance pace, rigour and risk.

 Committed to delivering high quality results, overcoming challenges, focusing on

what matters, execution.

 Continuously looking for opportunities to learn, build skills and share learning.

 Sustaining energy and well-being

 Building strong relationships and collaboration, honest and open conversations.

 Budgeting and cost-consciousness

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part
of our culture. These include Patient focus, Transparency, Respect, Integrity along with
Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and
expectations and a culture of innovation, performance and trust