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Capgemini Invent: Intelligent Industry

Job Description - Connected Products & Services

Role: Management Consultant Strategy - Connected Products & Services


Experience: 5 to 12 years
Industry: (Automotive, CPG, Lifesciences, Mobility) – Consulting Experience in Connected
Products/Services preferred
Skills: Business Consulting, Management Consulting, Business Strategy, Connected Services advisory,
New business models, ROI and TCO optimization, Internet of Things (IoT), Servitization, Cloud based
services

Location: Capgemini Office (Anywhere in India) – Hybrid Mode

Role description: As a Connected Products and Services Management Consultant, you will be
responsible for guiding our clients in the integration and implementation of connected products and
services to optimize their business processes and enhance customer experiences. Your expertise will
play a crucial role in shaping our clients' digital transformation journey, ensuring successful adoption of
connected technologies, and driving business growth. You will collaborate with cross-functional teams
and leverage your business and technical acumen to provide strategic insights and deliver exceptional
consulting services. You would also be responsible for practice growth and business development.

Management Consulting and Strategy

 Participate in product demonstrations, workshops, and customer meetings to showcase the


capabilities of connected products & services.
 Lead and manage the end-to-end planning, execution, and delivery of multiple projects within
Connected Products & Services portfolio.
 Develop comprehensive strategies for the implementation of connected products and services,
aligning with clients' business goals utilising technologies like IoT, Data and AI, Analytics, Cloud.
 Collaborate with business stakeholders, including executives, managers, and end-users, to elicit
and document their requirements.
 Conduct cost/benefit analysis to determine feasibility of various consulting approaches and
effectively coordinate with architects, analysts, client and managers to implement.
 Create compelling business cases to analyse both business and technical feasibility of needs.
 Create detailed process maps, flowcharts, driving process improvement initiatives and
streamlining workflows, through the effective utilization of process mapping tools.
 Prepare and deliver clear and persuasive presentations to clients and stakeholders.

Platform Consulting

 Advisory for design and implementation of connected platforms and service models
 Fluent with digital areas such as Data Platforms, Cloud, IoT, AI/ML, Analytics, or Cyber Security
and flair to learn new skills.
 Possess combination of strategic analysis, solution design and program management as well as
the ability to think creatively.
 Work with user experience (UX) designers to create a compelling user experience around each
story, expressed through wireframes, mock-ups or prototypes.
 Knowledge of Agile development methodologies is a plus.

Practice Growth and Business Development

 Contribute to Connected Products & Services Thought leadership, whitepapers/PoVs, offer


development, service/capability offerings, process improvements.
 Participate in RFPs/RFQs, contribute effectively for presales and sales support activities.
 Represent organization at external events and internal forums to enhance market positioning and
strengthen partnerships with stakeholders
 Share insights through knowledge sharing sessions with team and closely collaborate on
capability development and team management.
 Leverage deep understanding of industry (automotive, mobility, LS or CPG) trends, best
practices, and regulations to facilitate team level trainings and practice development.

Background/ Experience

 An Engineering degree preferably with an MBA from a Top MBA Institute


 5+ years of strong professional experience for developing digital platforms and/or connected
solutions allied to industry focus with some abilities to engage in client relationship management
and account management
 Familiarity of working with focus on products or project delivery and business development for
Automotive (connected vehicle software), Next Gen Transportation/Mobility (electric/hydrogen
technologies), Consumer Goods, or Lifesciences sector is desired.
 Strong knowledge of digital technologies and ability to define and develop use cases in
Connected ecosystems
 Certifications such as on IoT, Hyperscalers, Cybersecurity is an advantage.
 Familiar with designing process maps and use of process mapping tools
 Strong skills in stakeholder management, communication, and resolving conflict working with
multi-cultural / global stakeholders.

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