First Chapter: Introduction

1. What do you mean by product and service?

2. Define production and production management.
3. Briefly discuss the evolution of production and operations management.
4. Explain production and operation management process.
5. Discuss the production and operations management tasks with considerable areas.
6. Describe different types of production.
7. What are the scopes of production and operations management?
8. Mention different scholars and their contribution in production and operations management.
9. What are the major decision areas in production and operations management?
10. Compare between manufacturing operation and service operation.
11. Explain different factors of production.
12. Explain production function with its features.
13. What is 5W’s in production and operation management?
14. What are the ethical issues in production and operations management?
15. What are the assumptions of production function?
16. As an MBA student why should you study production and operations management?
17. Define productivity and multi-function productivity?
18. Explain productivity in service sector.
19. What are the factors affecting productivity?
20. What are the ways to improve productivity?
21. Explain Pareto phenomena or 80/20 rule.
22. Short notes:
a. Agility b. Mass production c. Craft production d. Lean production e. Division of
labour.
23. Discuss the relationship between production function, other organization function and the
environment.
24. Operation management and other business specialties.

Second Chapter: Product and Service Design

1. Define product design and service design.
2. What are the reasons for product or service design or redesign?
3. What are the factors affecting product design?
4. What questions must be answered at the time of product design?
5. What does product and service design do?
6. Explain product liability and bar code.
7. How does a bar code work?
8. How many characters can fit into a bar code?
9. What do you mean by reliability and failure? What are the ways to improve reliability?
10. Legal, ethical, and environmental issues in relation to product design.
11. Problems of product life cycle theory.
12. Phases in product design and development.
13. What do you mean by standard and standardization? Advantages of standardization.
14. Define model, explain different types of model.
15. What is rebuts design?

Third Chapter: Enterprise Resource Planning

1. Define enterprise resource planning.
2. Functions and areas of ERP.
3. Advantages and disadvantages of ERP.
4. Define plant layout.
5. Criteria of a good plant layout or requirement for effective plant layout.
6. Factors affecting plant layout.
7. What is re-layout? What are the reasons for re-layout?
8. What is maintenance? Why is maintenance necessary?

With Math
Chapter Four: Production Planning and Control
1. Define production planning.
2. What are the different level of production planning?
3. What are the basic information needed for effective production plan?
4. Discuss the scopes of Production Planning and Control PPC.
5. What is production control? What are the steps in production controlling?
6. What is dispatching and types of dispatching?
7. Discuss GANTT chart with example.
8. Advantages and limitations of GANTT chart.
With Math

Fifth Chapter: Inventory Management and Control

1. Basic inventory decision.
2. Define inventory management. How to measure inventory management performance?
3. Pros and cons of excess inventory.
4. Requirements for effective inventory management.
5. What is inventory control? Techniques of inventory control.
6. Material requirement planning (MRP). Advantages of MRP.
7. What is just in time JIT? What are the prominent wastes eliminated by JIT? Advantages of
JIT.
8. Different techniques of inventory analysis.
9. What is EOQ? Assumptions of EOQ.
With Math
 Chapter Six: Quality Management and Control
1. Define quality.
2. Dimension of service quality.
3. Cost of quality or poor quality.
4. What features used by the customer to judge the quality of product or service?
5. Define inspection. Different forms of inspection.
6. Define quality control. Objectives of quality Control
7. Define product certification.
8. Aims and benefits of product certification. Procedure for product certification.
9. Define statistical quality control.
10. Advantages and disadvantages of statistical quality control.
With Math

Seven Chapter: Total Quality Management

1. Define TQM. What are basic approaches of TQM?
2. Distinguish between traditional approach and TQM approach.
3. Who are the Guru’s of TQM?
4. What do you mean by six sigma? Explain in brief with application areas.
5. What are the key elements of TQM?
6. Explain ISO with its key features.
7. Explain different ISO series.
8. What are the basic requirements to get ISO certificate?