PSALM JAY C.

ASTRERO
ACTIVITY#7

TYPE OF BUSINESS: HOTEL AND RESTAURANT

Training and Development Program for Service & Kitchen Staff
DAY 1: ORIENTATION
TIME LOCATION TOPIC/ACTIVITIES SPEAKER/PERSON IN-
CHARGE
MAIN FUNCTION  ATTENDANCE
HALL  GROUPINGS ACCORDING TO DEPARTMENT
(Front Office,
Housekeeping, Food and Beverage
Service, Kitchen or Food Production,
7:30-8:00 Engineering and Maintenance,
AM Accounts and Credits, Security, Human ASSIGNED SUPERVISOR
Resources (HR).
MAIN FUNCTION ORIENTATION
HALL  OVERVIEW OF THE TRAINING PROGRAM
 TRAINING SCHEDULE
 DEPARTMENTS AND DEPARTMENTAL HEADS
 COMPANY HISTORY AND CONCEPT
 COMPANY MISSION, VISION GOALS AND
8:00AM- OBJECTIVES ASSIGNED SUPERVISOR
12:00 PM  POLICY AND TERMINOLOGIES OF THE
COMPANY
 DUTIES AND RESPONSIBILITIES OF EACH
DEPARTMENT

12:00- FUNCTION HALL 1 LUNCH ASSIGNED SUPERVISOR

1:00PM
SIMULTANEOUS ACTIVITY
DEPARTMENTAL DIFFERENT DEPARTMENTAL ORIENTATION
OFFICES ▪ Department Role and Mission
1:00-5:00PM ▪ What do the department does ASSIGNED SUPERVISOR
▪ Job description and title
▪ Expectation in performances
▪ Period of probation
▪ Guidelines and dress code
 ORGANIZATIONAL CHART
 DUTIES AND RESPONSIBILITIES
 KEYS AND ACCES CODES
 EMPLOYEES POSITION

----------------END OF DAY 1-----------------

DAY 2, 3, 4, 5, & 6: DEPLOYMENT

 ALL EMPLOYEES SHOULD BE ON THEIR POST EXACTLY AT THE TIME OF THEIR DUTY AND HAVE THEIR
BREAKTIME EVERY AFTER 4 HOURS.
08AM-12PM 01PM-05PM MORNING SHIFT
01PM-05PM 06PM-10PM EVENING SHIFT
10PM-02AM 03AM-07AM GRAVEYARD SHIFT
 ON THE JOB TRAINING
 PLANNING SKILLS
 HUMAN RELATED SKILLS
 TECHNICAL SKILLS
 BASIC TRAINING SKILLS
 ADVANCE TRAINING SKILLS
 OTHER RELATED TRAINING
 ALL THE RESULTS, ASSESSMENTS AND FEEDBACKS WILL BE LATER ON GATHERED BY THE ASSIGNED
SUPERVISORS.

DAY 7: ASSESSMENT
 ALL THE MEPLOYEES WILL BE GATHERED ACCORDING TO THEIR DEPARTMENT AND THERE THEY WILL TAKE
THE FEEDBACK OF THEIR PERFORMANCE IN THE TRAINING.
 IMPROVEMNETS
 DEVELOPMENTS
 GIVING CREDITS AND REWARDS
 CONTINIOUS PROCESS OF THE TRAINING ON THE JOB.

----------------END OF TRAINING PROGRAM-----------------