MODUL 4

OFFERING SERVICE
MENAWARKAN JASA BANTUAN
 UNIT 4

MAY I HELP
YOU?

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Learning Overview

May I Help You?

Pronunciation Essential Essential

Interlude 1
Center Grammar 1 Grammar 2

Pronouns
Offering Help (Subject&Object)
Simple Future
Offering
Service or Help

Simple Past
Pronunciation Center
Asking or Giving Help

When you are offering

help/assistance to someone else,
it is considered polite if you use
“past form” instead of “present
form”.
For example, the sentence, “Can I
bring you a drink?” will be less
polite than, “Could I bring you a
drink?”

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Interlude 1
How do you make your offer in English when you want to help someone?
I’ll (do something)
When you want to offer
help in a very simple casual
way, use this phrase when
you’re
pretty sure that the other
person will be happy to
receive your help.
E.g.: I’ll hold the door open
for you.
Offering Service or Help
You can use:
Let me (do something)
If you want to be a little
more polite, but still very
friendly, you can use this
phrase.
E.g.: Here – let me adjust
the seat for you.
Why don’t I (do
something)?
Sometimes you’re not
quite so sure that your help
will be welcomed. Then
this phrase might be a
better choice.
E.g.: Why don’t we
exchange business cards?
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Interlude 1
Offering Service or Help
How do you make your offer in English when you want to help someone?
You can use:

Would you like me to (do

Do you want me to (do
something)? I can (do something)
something)?
This is a little more formal You can also make polite
If you’re even less sure
and you might say this offers with this phrase.
about your offer, then you
phrase with customers, or E.g: I can adjust the
should ask and wait for an
with relatives who you temperature, if you want.
answer.
don’t see very often.
E.g: Do you want me to
E.g.: Would you like me to
take over?
close the window?

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Interlude 1
Offering Service or Help
How do you make your offer in English when you want to help someone?
You can use:

I’d be happy to (do

Can I (do something)? May I offer you
something)
In formal situations, you (something)?
This is another formal
can offer help by stating This is a very formal way to
phrase. You can use it in
this phrase which seems make an offer. It also
business and professional
you’re really happy to help. sounds fancy.
situations.
E.g.: Can I get you E.g: May I pour you water,
E.g: I’d be happy to
something to drink? Sir?
schedule a time for you.

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Interlude 1
Responding Service or Help
How do you make your respond in English to the service or help?
Here are some examples:

Accepting service/help
• Yes, please. Thanks a lot.
• Yes, please. If it’s not too much
trouble.
• Thanks. That’s very kind of
you.
• Thank you very much. I
appreciate that.
Refusing service/help
• No, thanks, I’m OK.
• No, thanks, I think I can manage.
• Thank you very much, but I can do
it myself.
• No, thanks. It’s all right.
Essential Grammar 1
Pronoun
Pronoun is a word that takes the place of a noun. This word class can be used to cover either living
person or things. There are some types of pronoun:
Personal Pronouns Possesive Adjectives and Pronouns
Reflexive Pronoun
Subject Form Object Form Possesive Adjective Possesive Pronoun
I me My mine Myself
you you Your Yours Yourself
he him His His Himself
she Her Her Her Herself
it it its Its itself
we Us Our Ours ourselves
you You your Yours Yourself
they them their theirs themselves
Essential Grammar 2
Simple Future Tense

• Simple Future Tense is a form of tense used to make future predictions

or promises.
• The precise moment of the action is unknown or not defined yet.
• This tense is often used with the following time expressions:
 soon
 next month/year/week
 tomorrow
 later
Essential Grammar 2
Simple Future Tense
Positive Sentence
Formula

Subject + will + verb + object(s) + time expression

Examples:
• I will come to Sigur Ros’ concert tomorrow.
• They will come and get you soon.
Essential Grammar 2
Simple Future Tense
Negative Sentence
Formula

Subject + will not/won’t + verb + object(s) + time expression

Examples:
• She will not understand your feelings, if you don’t express them.
• You won’t like me when I am angry.
Essential Grammar 2
Simple Future Tense
Interrogative Sentence
Formula

Will + subject + verb + object(s) + time expression

Examples:
- Will they get the joke?
- Will you call a cab for me?
Essential Grammar 2
Simple Past Tense

• Simple Past is a form of tense used to explain things already happened

or happened a while ago.
• The precise moment of the action is known and has passed.
• The time of the moment must be known.
• This tense is often used with the following time expressions:
- last week/month/year
- yesterday
- ago
If you cannot indicate when the moment is happened, just use present
perfect tense.
Essential Grammar 2
Simple Past Tense
Positive Sentence
Formula

Subject + past verb + object(s) + time expression

Examples:
• I went to Sigmun’s show last week.
• Komunal played wildly yesterday.
Essential Grammar 2
Simple Past Tense
Negative Sentence
Formula

Subject + did + not + base verb + object(s) + time expression

Examples:
• Ratri did not call me last night.
• Rukmi did not say such a thing yesterday.

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Essential Grammar 2
Simple Past Tense

Interrogative Sentence
Formula

Did + subject + base verb + object(s) + time expression

Examples:
• Did Asep pick you up last week?
• Did Arian lie to you about his occupation?
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