Recruitment Problem of Pathao :

The main purpose for Recruiters is to search for qualified job

applicants. Besides, they need to collect and examine applicant’s
information. Information needed about the person who will do the
work. The quality of employees we hire depends on an effective
recruitment and selection strategy. However, the process isn't
always smooth sailing. In every HR decision has legal
implications. Thus, a HR manager has to be fully aware of the
law. Factors like personality, attitudes, patience, knowledge,
skills, friendliness etc. are needed for human recruitments.

Background :
Pathao is the second largest ride sharing organization in
Bangladesh.
Pathao currently provides ride-sharing, parcel, food delivery and
On-demand Transport Sharing services in 3 major cities of
Bangladesh, Dhaka, Chittagong and Sylhet. Its food delivery
services are currently available in Dhaka Metropolitan Regions
and Chittagong Metro areas.
Pathao’s tag line “Delivery made easy” sums up the core
principle of their business, which is to provide fast, secure, easy
delivery services to its customers, be it E-commerce, vendors, or
individual clients.
Ride-sharing drivers need proper training :
Pathao should give proper training to the drivers. Sometimes they
face difficulties while riding with passenger. Sometime they ride
very rough while having passenger. They even don’t follow the
rules and regulations of the road they don’t obey traffic signal that
is why many accidents occurs.
With every passing day, the number of users of these services is
growing as they find the apps simple and convenient.
But, late, it has been noticed that some of Pathao drivers and
riders do not know how to properly use their apps. Sometimes,
when they can quickly figure out from the GPS on the
smartphones, they ask for directions to the exact location of
passengers. This leads to passengers being delayed.
At other times, when they can check the GPS on the apps, they
request directions from passengers about their destinations.
When telling them to 'start' and 'end' the journeys, some drivers
and riders hand over their phones to passengers.
Some riders do not know which number they should contact in
case of any problems with fares or other issues.