2.

4 MOTIVATION: ACTIVITY A

1. Explain
a. At ISC, it seems that Ashleigh is at safety needs
because she hasn’t quite achieved her social needs. Her
workplace hasn’t recognized her work and she hasn’t been
able to build a strong relationship with her coworkers, and
she most likely is only staying at the job because they provide
the necessities she needs.
b. At Index Computers, Ashleigh is near the levels of self-
actualization and esteem needs. She is getting recognized by
her coworkers and they are helping her reach her full
potential by appreciating her work. Her coworkers have been
friendly and have helped her feel that she belongs and that
she is a valuable asset to the business. Rather than making
her work alone and strenuously, Index Computers allows her
to work with others and collaborate as well.
2. Ashleigh values having more autonomy in the workplace,
or being able to do her work tailored to her work schedule.
At her previous job, she was put on tight deadlines and was
given a very specific procedure, and not allowed to become
creative or discuss designs with her clients. At her new
company, she has this autonomy and, as a result, is more
motivated to do the best that she can with the freedom that
she has been given. Along with this, she can work in a group
which means more collaboration and, therefore, more ideas
and creativity. This adds to Ashleigh’s motivation because it
pushes her to do better work since she has more ideas and
assistance available to her, plus a strong group leader to
further motivate the team. Based on the things that Ashleigh
seems excited about in her new job, we can deduce that she
values a more intrinsic sense of motivation, and teamwork
would be a major influence on this, causing her to be more
motivated, which is why teamwork is so important here.
3. Ashleigh wanted a workplace where she could work
collaboratively and be more involved incomplete software
solutions. She did not have this at her previous job at ISC. She
also did not find her work rewarding to her. The hygiene
factors were missing more her. At her new work, she found
her hygiene factors after being appointed to Victoria’s team.
Here she got to work in a five-member team of
programmers. She liked this because she got to work with
people instead of being alone. Victoria also allowed team
members to take control of complete software solutions
which is an opportunity she did not get at her previous job.
This was another motivating factor for her because she got to
do something she had always wanted to. Herzberg’s theories
were put into play in her situation. They show how although
she received the same pay at both jobs, one had the
motivational factors she needed and the hygiene factors she
wanted. That is why this would be a starting point for the
Herzberg research.