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    Sop FNB Dept Handling Lose Item

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    Alex Triono
    This standard operating procedure outlines the process for handling lost items found in the food and beverage department area. [1] Any lost items found must be logged in the log book along with details of where it was found and attempts to return it to the guest. [2] The lost item is then reported to the head waiter or captain in charge who will inform security. [3] If unable to return the item to the guest, housekeeping will store it in a secure storage room for one month. [4] During this time, if someone can clearly identify the lost item as theirs with valid ID or details, it can be returned. Otherwise, unclaimed items will be auctioned off to employees after one month

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    Sop FNB Dept Handling Lose Item

    Uploaded by

    Alex Triono
    10 views1 page
    This standard operating procedure outlines the process for handling lost items found in the food and beverage department area. [1] Any lost items found must be logged in the log book along with details of where it was found and attempts to return it to the guest. [2] The lost item is then reported to the head waiter or captain in charge who will inform security. [3] If unable to return the item to the guest, housekeeping will store it in a secure storage room for one month. [4] During this time, if someone can clearly identify the lost item as theirs with valid ID or details, it can be returned. Otherwise, unclaimed items will be auctioned off to employees after one month

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    Handling Lose item

    Original Title

    SOP FNB DEPT HANDLING LOSE ITEM

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    This standard operating procedure outlines the process for handling lost items found in the food and beverage department area. [1] Any lost items found must be logged in the log book along with details of where it was found and attempts to return it to the guest. [2] The lost item is then reported to the head waiter or captain in charge who will inform security. [3] If unable to return the item to the guest, housekeeping will store it in a secure storage room for one month. [4] During this time, if someone can clearly identify the lost item as theirs with valid ID or details, it can be returned. Otherwise, unclaimed items will be auctioned off to employees after one month

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    10 views1 page

    Sop FNB Dept Handling Lose Item

    Uploaded by

    Alex Triono
    This standard operating procedure outlines the process for handling lost items found in the food and beverage department area. [1] Any lost items found must be logged in the log book along with details of where it was found and attempts to return it to the guest. [2] The lost item is then reported to the head waiter or captain in charge who will inform security. [3] If unable to return the item to the guest, housekeeping will store it in a secure storage room for one month. [4] During this time, if someone can clearly identify the lost item as theirs with valid ID or details, it can be returned. Otherwise, unclaimed items will be auctioned off to employees after one month

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    STANDAR OPERATING PROCEDURES

    FOOD & BEVERAGE DEPARTMENT

    HANDLING LOST ITEM

    Standar

    Terdapat standar dalam menangani barang tamu yang tertinggal di area kerja.

    Procedure

    1. Tuliskan berita acara mengenai barang tamu yang tertinggal dan tidak dapat
    dikembalikan kepada tamu yang pada saat diketemukan di area kerja di Log Book.

    2. Laporkan barang yang diketemukan tersebut pada atasan anda (Head Waiter atau
    Captain Incharge) untuk kemudian diinformasikan kepada pihak keamanan.

    3. Jika barang tersebut tidak berhasil dikembalikan kepada tamu, maka bagian
    housekeeping akan menyimpannya dalam ruang penyimpanan khusus.

    4. Barang yang diketemukan tadi akan disimpan selama satu bulan hingga ada yang
    mengakuinya dengan bukti yang jelas seperti menunjukan kartu identitas diri atau
    keterangan lain secara detail. Dengan catatan tanpa identitas diri, barang tersebut tidak
    akan diberikan.

    Jika sampai batas waktu yang telah ditentukan barang tersebut tidak ada yang mengakui
    kepemilikannya , barang tersebut akan dilelang di kalangan karyawan dan uangnya akan
    digunakan untuk peningkatan kesejahteraan karyawan

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