ACTIVITY 3

1. If you service a room, you clean it and change the towels and bed linen in it. Housekeeping is still cleaning
and servicing the rooms at the moment. Making up the room is to prepare a bed for use to create a
temporary bed, we made up the bed in the guest’s room. The main difference between housekeeping and
room service is that housekeeping involves the provision of a clean, comfortable and safe environment for
guests, while room service involves allowing guests to order food and drink to their rooms.
2. Floor polisher are ideal for shinning up a floor. As long as you are careful and follow directions, your floor
polishers tend to be heavy and can run off on their own if they are not held film and secure, because the
placement of the handle determines the direction the machine goes in, it will take some practice to
adequately work the machine.
 Lock the handle in an upright position, then lay the polisher back on a hard surface.
 Install the brush and reposition the machine upright. Plug it in.
 Lower the handle to your waist and lock it in place. Balance the machine on the brush. Turn it on.
 Start polishing the floor at the back wall and move backward toward the center of the room.
 Lower the handle to go left and lift the handle to go right. Let go of the handle to stop.
 Turn the machine off when finished. Unplug it. Remove and clean the brush. Rewind the power
cord and put the machine away.

Carpet shampooing uses specialty detergents applied with lots of water, just like shampooing your hair! Rotating
brushes might scrub the shampoo into the carpeting and help loosen dirt and debris. Clean water is used to extract
the shampoo, until the carpets are clean and free of residues.

 Pull the trigger to spray water onto the carpet.

 While holding the trigger, push the cleaner forward, then pull it back.
 Focus on cleaning small areas at a time by moving the cleaner forward as far as you can reach without
walking.
 Try not to over saturate the carpet with detergent as you go.
3. Keeping all cleaning chemicals in their original containers and never mixing chemicals, even if they are the
same “type” of chemical. Storing chemicals in well-ventilated areas away from HVAC intake vent; this
helps prevent any fumes from spreading to other areas the facility. Chemicals used for cleaning and in
cleaning products, such as laundry detergents, bleaches, dishwashing products and other household
cleaners, help improve cleaning efficiency, making homes, offices and other environments both easier to
clean and more hygienic.
4. Accidents are unplanned occurrences that result in injuries, illness, death, and loss of property and/or
production. While there is no way to completely eliminate accidents, there are certain plans, preparation,
and actions that can be taken to reduce them.

 Look for ways reduce or eliminate hazards, and implement them.

 Report unsafe areas or practices
 Dress for the weather
It is each employee’s responsibility to take an active role in maintaining safety.

5. Managing your hotel waste can be safe, easy and a great way to sell your business to future costumers if
you have the right waste management system in place. Our accredited waste management providers can
offer your business a comprehensive hotel waste management system, to ensure that your organization
gains the benefits of having an efficient waste management. Not only can disposing and recycling your
waste correctly help the environment, but it can also save your hotel time, money and resources.