SENIOR HIGH SCHOOL

WESTERN AKLAN ACADEMY, INC.

A.Y. 2020-2021, First Semester

WESTERNTO OUR ACADEMY, INC.

AKLAN
NABAS, AKLAN
CSS CLASS
S.Y. 2020-2021
Before we start our class, let’s have first a brain exercise. Answer the following brain
First Semester
teasers.
1. A man was walking in the rain. He was in the middle of nowhere. He had nothing and nowhere to
hide. He came home all wet, but not a single hair on his head was wet. Why is
that? ___________________________________________________________________
2. I do not have any special powers, but I can predict the score of any football game before it begins.
How can I do this? __________________________________________________
3. You are driving a bus. At the first stop, two women get on. The second stop, three men get gets off.

LEARNING MODULE
The bus is grey, and it is raining outside. What color is the bus driver’s hair?
________________________________________________________________________
4. I have no voice, yet I speak to you. I tell of all things in the world that people do. I have leaves, but
I am not a tree. I have pages, but I am not a bride. I have a spine, but I am not a man. I have hinges,
but I am not a door. I have told you all. I cannot tell you more. What am I?
__________________________________________________________________
5. You are a cyclist in a cross-country race. Just before the crossing finish line, you overtake the
COMPUTER SYSTEMS SERVICING
person in second place. In what place did you finish? ___________________________

TELL ME ABOUT yourself.

Describe yourself:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
__________________________________________________

Grade
What are your interest and abilities?
______________________________________________________________________________________
______________________________________________________________________________________
11
___________________________________________________________
Give something that you love and you hate the most?
______________________________________________________________________________________
______________________________________________________________________________________
___________________________________________________________
What do you expect in our CSS Class?
______________________________________________________________________________________
Prepared by:
______________________________________________________________________________________
___________________________________________________________
Why you chose the TVL as your track in senior high school? MR. LARRY D. DIONISIO
______________________________________________________________________________________
Subject Teacher
______________________________________________________________________________________
___________________________________________________________

Name:
TECHNICAL VOCATIONAL LIVELIHOOD TRACK COMPUTER SYSTEMS SERVICING NC II
Section:
 WESTERN AKLAN ACADEMY, INC.
A.Y. 2020-2021, First Semester

TRAINING REGULATIONS FOR

COMPUTER SYSTEMS SERVICING NC II
Section 1 COMPUTER SYSTEMS SERVICING NC II QUALIFICATIONS

The COMPUTER SYSTEMS SERVICING NC II Qualification consists of competencies

that must possess to enable to install and configure computers systems, set-up computer networks and
servers and to maintain and repair computer systems and networks.

The units of competency comprising this qualification include the following:

Code BASIC COMPETENCIES

500311105 Participate in workplace communication
500311106 Work in a team environment
500311107 Practice career professionalism
500311108 Practice occupational health and safety procedures

Code COMMON COMPETENCIES

ELC315202 Apply quality standards
ELC311203 Perform computer operations
ELC311201 Perform mensuration and calculation
ELC311202 Prepare and interpret technical drawing
ELC724201 Use hand tools
ELC724202 Terminate and connect electrical wiring and electronic circuits
ELC724205 Test electronic components

Code CORE COMPETENCIES

ELC724331 Install and configure computer systems
ELC724332 Set-up Computer Networks
ELC724333 Set-up Computer Servers
ELC724334 Maintain and Repair Computer Systems and Networks

LESSON 1: INTRODUCTION TO COMPUTER SYSTEMS SERVICING

Why is CSS relevant?

In today’s industry, almost every establishment needs the assistance of technology.

Even establishments and businesses are now gearing towards the use of information technology to
promote their services. 

The demand for people who offer computer servicing and repair continues to increase as society
rapidly changes.

For example

 Computer hardware need maintenance services in order to repair normal wear and tear.

 Network infrastructures used by organizations will need maintenance and monitoring.

TECHNICAL VOCATIONAL LIVELIHOOD TRACK COMPUTER SYSTEMS SERVICING NC II

 WESTERN AKLAN ACADEMY, INC.
A.Y. 2020-2021, First Semester

 Computer equipment would need occasional repair and maintenance; thus, requiring the
assistance of computer systems service providers.

Commonly, the industry’s main line of business is on selling computer hardware systems and
components, as well as providing repair and installation services. 

Thus, if you were to venture in this industry, you must be well informed on basic concepts related to
computer systems servicing.

What jobs can I land on?

Since society is now becoming more technology-driven and technology-dependent, it is no wonder

that more and more establishments are in need of the expertise of computer service providers.

The Computer Systems Servicing National Certificate (NC II) Qualification trains its learners with
competencies that will allow them to diagnose and troubleshoot PC systems and software issues, as
well as restoring its parts to return the device to its normal function.

A person who has achieved the Computer Systems Servicing NC II Qualification is competent
to be a:

What does the Qualification require?

Because technology also changes rapidly, computer technicians must be updated with the
current trends, technology, and developments related to the computer industry. In addition to that,
computer staff may need to work with various people that will require their expertise. Thus, the ability
to work in groups and the ability to translate technical information to non-technical users may be
required when working in this field.

Having a CSS NC II qualification is an entry point for a career in the computer field. 

Being a computer technician may require you to travel to see clients or be at an office and workplaces
as a member of the IT support team. As a technician, you must possess the interests and skills that
the job demands. 

What knowledge and skills do I need?

As much as possible, you will need some prior

knowledge and skills so that you will be able to perform
computer servicing easily.

TECHNICAL VOCATIONAL LIVELIHOOD TRACK COMPUTER SYSTEMS SERVICING NC II

 WESTERN AKLAN ACADEMY, INC.
A.Y. 2020-2021, First Semester

LESSON 2: OHS Policies and Procedures

Occupational Health and Safety

Occupational Health and Safety (OHS) is a set of policies and procedures that is followed in a
workplace in order to prevent accidents, illnesses, and injuries. It involves knowing the risks that can
be encountered in a workplace and figuring out how it can be prevented.

Following OHS policies and procedures is important when dealing with electronics since it would
protect not only the personnel dealing with the components, but also the unit itself. 
Three steps may be done to facilitate OHS procedures in a CSS work space:

1. Hazard identification
2. Risk assessment
3. Risk control

In addition to that, here are some additional OHS Procedures that must be observed in computer
servicing:

12 OHS Procedures for Computer Systems Servicing NC II

1. Do not work alone so that there's someone who can take care of you in case of emergency.
2. Always power off the computer and unplug the computer before working on it.
3. Take away any liquid near your working area to avoid getting electrocuted or accidentally
damaging computer parts.
4. Be careful with tools that may cause short circuit.
5. Always ground or discharge yourself before touching any part of the computer.
6. Do not use excessive force if things don't quite slip into place.
7. Clean the area before and after using it to maintain sanitation and prevent accidents.
8. Hold the components on the edges and do not touch the Integrated Circuit (IC) parts.
9. Always wear personal protective equipment (PPE) in accordance with the organization's OHS
procedures and practices.
10. Make sure that the pins are properly aligned when connecting a cable connector.
11. Contingency measures during workplace accidents, fire and other emergencies are recognized.
12. Use brush, compressed air or blower in clean`ing the computer.

TECHNICAL VOCATIONAL LIVELIHOOD TRACK COMPUTER SYSTEMS SERVICING NC II

 WESTERN AKLAN ACADEMY, INC.
A.Y. 2020-2021, First Semester

Hazard Identification

Hazards are anything that can hurt a person. Example of hazards that can be encountered when
conducting computer systems servicing are:

 Tangled electrical cords

 Unsecured or unevenly stacked boxes
 Noise

Hazard identification involves observing the workplace’s surroundings to recognize potential risks.

What are common hazards that can be encountered in the electronic industry?

TECHNICAL VOCATIONAL LIVELIHOOD TRACK COMPUTER SYSTEMS SERVICING NC II

 WESTERN AKLAN ACADEMY, INC.
A.Y. 2020-2021, First Semester

Risk Assessment

Risk Control

Once the hazard has been identified and its risks have been evaluated, it is time to address these
issues:

 Ask your supervisor for instruction and training before using or repairing an equipment.

 Do not carry or move heavy objects by yourself.

LESSON 3: Applying Quality Standards

Standards are sets of rules that

outline specification of dimensions, design of operation,
materials, and performance. Standards provide
basis for good quality and protocol.

When it comes to computer systems

servicing, standards are important as it serves as
comparison for computer performance. Maintaining quality is important to manage customer
satisfaction where the revenue and profits will depend upon.

Assessing Quality

In computer systems servicing, you will be handling a lot of equipment. You will be purchasing
them, assembling and disassembling, repairing, or even maintaining them! 

That is why it is important to assess the quality of the materials you will be receiving especially
when you are purchasing from a supplier.

Here are some standard protocols in checking the materials and goods you will be receiving in work.

Inventory
Form

  You will be encountering this after disassembling computers. You will be listing down
the PC specifications in this form.

TECHNICAL VOCATIONAL LIVELIHOOD TRACK COMPUTER SYSTEMS SERVICING NC II

 WESTERN AKLAN ACADEMY, INC.
A.Y. 2020-2021, First Semester

You can write the general description of what the item is under Items while you can
write the specifications or necessary description below Description/Specification. Anything
else that you think are important notes should be written on the Remarks column.

TECHNICAL VOCATIONAL LIVELIHOOD TRACK COMPUTER SYSTEMS SERVICING NC II