11

COMPUTER SYSTEMS
SERVICING

Quarter 1
Week 1

Introduction to Computer
Systems Servicing NCII
 COMPUTER SYSTEMS SERVICING (CSS) 11
Quarter 1 - Week 1

Reminder: Taking an independent study course is very different from

taking a course in a classroom. Instead of relying on the teacher to tell you to
complete a learning activity or an assignment, you must tell yourself to be
responsible for your learning and for meeting deadlines.

Topic: Introduction to Computer Systems Servicing (NCII)

Concept/Short Input:

Computer Systems Servicing (CSS NCII) is a program that trains student to

install, repair, troubleshoot and maintain a personal computer and its peripherals.
In general, a student is expected to assemble or customize a computer unit,
upgrade software and hardware, and will be able to recondition an old Personal
Computer unit.
Basic knowledge in electronics, networking and electricity are also included
in this program.

What is the difference between Computer Hardware Servicing and Computer

Systems Servicing?

Computer Systems Servicing (CSS NCII) is the upgraded version of Computer

Hardware Servicing (CHS NCII) qualification. During the late CHS, the qualification
was said to be of the NCII level, meaning that in a ranking basis it is the baseline
level. According to some experts in Information and Communication Technology
(ICT), the NCII level for CSS should be NCIV because of its difficulty that even a
professional fail to pass the assessment.
The old CHS competency covered just two (2) modules and the student /
trainee were only expected to perform a couple of tasks to pass the actual
assessment. The assessment includes a question-and-answer portion before
proceeding with the actual hands-on configurations and the same goes for the CSS
NCII exam.
To cope up with the hastened trend of technology advancement, CSS was
introduced, and instead of having just two (2) modules, the CSS NCII competency
has now four (4). It is said that technological advancement is rapidly evolving and
that Filipinos will not be left behind with the global standards in technology.

Why computer services are important?

Technology has been evolving so fast. Movie and gaming industries are using
advance technologies to make their final output / product to surpass our minimum
expectations. E-commerce like online shopping and e-banking are now common.
Even transacting to private and government agencies involved the use of
computers.
With this, your skills (upon gaining the required skills in Computer Systems
Servicing) are very important to address the demand of skilled workers in the ICT
sector. This pandemic, most of us depend on our personal computers and gadgets
to communicate with our love ones and doing the work from home settings. People
will need your service if they will encounter problems with their computers and
gadgets.

What career opportunities awaits you in the ICT industry?

Taking up computer systems servicing will lead you to different work in the
ICT sector in the future.

ACTIVITY 1. Below are pictures of some career opportunities being a

graduate of Computer Systems Servicing NCII. Can you identify each one of
them? Write your answer on the right side of the picture.

Source:
https://assets-global.website-files.com/5b6df8bb681f89c158b48f6b/5d5
28588404ce631d4d3a806_pc-technician-p-800.jpeg
Source: https://www.freepik.com/photos/computer-network

Source: https://itnh.com/blog/printer-repair-service/

Source:
https://www.pcbcart.com/article/content/China-
electronics-manufacturing-resource.html

Source: https://www.thaipbsworld.com/game-and-
internet-cafe-operators-petition-for-resumption-of-
business/

ACTIVITY 2. Be inspired! Watch a video on YouTube entitled “Introduction

to Computer Systems Servicing”.
a. Just click the link or copy and paste to a browser.
https://tinyurl.com/CSS-IntroVideo
 b. Write an essay discussing about the relevance of Computer Systems
Servicing in today’s society. Minimum of 150 words. Refer to the Rubrics
below.
ESSAY RUBRICS
The relevance of Computer Systems Servicing in today’s society.
Criteria Points
1. Stating a clear and outstanding statement 10
2. Stating a clear and very satisfactory statement 8
3. Stating a clear and satisfactory statement 6
4. Stating a air statement 4
5. Giving an irrelevant statement 2
References:

https://www.youtube.com/watch?v=L8-2Rjgdgu0

https://www.slideshare.net/MarvinBronoso1/css-l01-introduction-to-computer-
system-servicing-ncii

https://e-tesda.gov.ph/course/index.php?categoryid=16

Writer: JOSE GOCELA TAPOROC, JR., MAED-EM, SST-III

School: Digos City National High School
Division: Digos City

ANSWER KEY:

ACTIVITY 1. Identifying the career opportunities as CSS

student.
1. Computer Technician
2. Computer Network Serviceman
3. Computer Peripherals Technician
4. Computer / Electronic Factory Worker
5. Computer shop owner / attendant

ACTIVITY 2. Essay
The points for essay will be based on the rubrics.