Assessment task 2

PART A

1. Sydney Opera House

The Australians have the Opera House which is the World Heritage-listed masterpiece of the
‘human creative genius’. It is the country's most popular tourist place to visit and one of the most
crowded  performing arts center, with over 10.9 million tourists every year and over 1,800
performances are regularly attended by over 1.4 million tourists. According to Deloitte, the
Sydney Opera House has a set of cultural and culturally significant worth of $6.2 billion to
Australia.

Vision

The vision of Sydney Opera house is to promote a bold and inspiring value just like them.

Mission

 The Opera house wants to enrich culture and give musicians, artists, performers, dancers
and many more the stage today and for the upcoming future generations.
 They believe in building up a community and inspire the next generation

Goals

 Safety: Our greatest responsibility.

 Creativity: Be bold and innovative.
 Excellence: Strive for the best.
 Collaboration: One team.
 Accountability: Focus and own it.

Policies

 Access to Information Policy – This policy grants that all the people who would come
to the opera house with the required information regarding the house.
 Artworks Management Policy – All the artworks in the opera house are being managed
properly and the artist are given proper credits.
 Code of Conduct – The Sydney Opera House continues to uphold a strong Code of
Conduct.
 Customer Feedback Policy - Sydney Opera House wants to provide an outstanding and
enjoyable experience for all customers. 
 Customer Privacy Statement – All the data and information that has been collected
while entering the Opera house is being given the required security and their information
is kept safe.
  Information Classification Policy – All the information is been set as per requirements
and has been managed properly.
 Environmental Sustainability Policy - Sydney Opera House is committed to
Environmental Sustainability.
 Information Security Management System (ISMS) Policy – the opera house manages
and keeps all the information, data, statistics secure within their system.
 WHS Policy statement – There is a safe work policy that they follow in the Opera
house.

Environmental sustainability policy

According to the Opera House the policy outlines that the Opera house has an ongoing
commitment to environmental sustainability and would be contributing more in the years ahead.

Aims

 Would work on conserving and promoting world heritage values

 Getting into partnerships with stake holders to get more people into environment
conservation
 Promote sustainability among the staff and other employees through their programs

Commitment

 Responsible and accountability for operations

 Go through the performance of the Opera house
 Achieve their targets through sustainable development

2. Implementation Plan

Implementation plan
Objective  Reduce energy use
 Embedded sustainability in every operation performed
 Inspire people and engage with people

Action required Associated target Resources Timeline Accountability

Sensors, LED
To conserve the
LIGHTS, water
Less use of energy when there is no resources and try General
sprinklers, 2 to 3 months
one in the opera house to use renewable manager
automated
sources of energy
system
 Recyclable
items, more
renewable Human
Reduce waste,
resources like resource,
recycle products
There needs be implementation of sunlight or air, General
and engage staff in 2 months <
Sustainable policy recycling waste manager, and
supporting
materials with Board of
sustainable targets
other companies directors
to produce
energy.
Inspire the
employees and Human
Training and development for teaching staff to get Trainers and resource, and
2 to 3 months
sustainable procedures to the staff engaged in facility Sustainability
sustainable coordinator
development
Present
Presentation which would demonstrate information and Sustainability
Trainers 2 months <
sustainable development training in plain coordinator
English.

3. Monitoring strategy

Description Person Metric key Baseline Target Data collection

responsible performance (previous year method
indicator performance)
To conserve the
Reduce energy resources and try
Customer Feedbacks and
use General manager Not identified to use renewable
Metrics survey
sources of
energy
Reduce waste,
Embedded Human resource,
recycle products
sustainability in General
and engage staff Questionnaire
every operation manager, and Process Metrics Not identified
in supporting and survey
performed Board of
sustainable
directors
targets
Inspire the
Human resource, employees and
Report from the
Inspire people and staff to get
People Metrics Not identified trainer,
and engage with Sustainability engaged in
assessment
people coordinator sustainable
through tasks,
development
and feedbacks
Sustainability Present
People Metrics Not identified
coordinator information and
 training in plain
English.

4. Meeting arrangement

After a meeting with the assessor it was decided that there need to be a policy for sustainability
and development for the Opera House. To make that sustainable development a success and help
the Opera House achieve their targets they need to save the non-renewable resources and use
only the renewable resources for their operations. Also there needs to be an a waste management
which would help in recycling and also make the Opera house use the waste materials as a
source of energy. According to the assessor there needs to be a presentation which would include
the audience feedback so that they would be able to make the changes based on their interest too.

5. Implementation plan and monitoring strategy

The monitoring strategy and the implementation plan after the meeting has been handed over to
the assessor and a copy has been kept for future upgrades.

PART B

IMPLEMENTATION & PRESENTATION

SLIDE 1 The Sydney Opera House

The opera house is indeed a masterpiece of 20th-century modernist architecture and a

revolutionary environmental structure that was amongst the latest to try measures that are today
regarded forefront of innovation, such as using harbor water for cooling for air-conditioning
systems. In 2010, they developed their first environmental sustainability policy. Ever since,
they've attained significant energy production improvements, as well as a new level of
commitment among opera house employees in their environmental projects, can be seen.

SLIDE 2 ENVIRONMENTAL SUSTAINABILITY PLAN

• EMBED, ENGAGE AND INSPIRE CHANGE – The main motive of the Opera house
sustainable plan is to inspire the future generation through their operations and set an
example for others.
• ENGAGE OUR STAFF – There are different training programs that are being set for
the Employees and staff so that they follow the infrastructure development and carry on
with their work.

SLIDE 3 THE ENVIRONMENTAL TRAINING AND AWARENESS PROGRAM

INCLUDE THE FOLLOWING:
1. Sustainability Online Training Inductions - the employees and staff would be taught through
online training platforms

2. Green program training – This program is for the representative of the sustainable operations
that are there for opera House. All the necessary sustainable procedures are being taught to them.

3. Environmental management session – there are courses available for the management which
they need to follow as they would need

SLIDE 4 OBJECTIVES:

• To communicate the environmental policy to all the staff.

• To raise awareness of staff’s environmental responsibilities and
• To provide a training and awareness program with respect to environmental
management at Sydney Opera House

FEEDBACKS

1. How the Sydney Opera House balances heritage with sustainability?

PRESENTATION AND IMPLEMENTATION The Sydney Opera House is known for its
architectural and cultural activities and programs, but there are various safeguards in place
underneath the distinctive sails to blend sustainability objectives with historical characteristics.
Environmentalists have taken a look at the sustainable goals of the Opera House. Greenlight
bathes the Sydney Opera House also it is one of the few World Heritage sites with a Green Star
rating for building efficiency.

2. Explain how the new sustainability initiatives will be embedded in the new or
revised policy documents?

One of Australia's most magnificent sights is the Sydney Opera House. The home is known for
its outstanding design and architecture and serves as a showcase for the artists. The Australian
government, in collaboration with local politicians, has developed a new Sustainable Policy that
would allow for more environmental initiatives by the Opera House. This is the so-called revised
policy statement, that strives to improve sustainability beyond its current state.

3. What your summary of what this presentation/training was about?

Energy saving ideas. Gove motivation sessions.

4. How can you develop an Implantation plan for Sydney Opera House?

An implementation plan refers to the actions that are to be taken in order to achieve a certain
strategy.
 5. How effectively does the Sustainability Report communicate Sydney Opera House
environmental performance?

The company's staff should be trained on the communication and job delivery schools required
for effective working. It is important, therefore, for employees to be trained on effective
communication before they can be

References

Our Story - Sydney Opera House

https://www.sydneyoperahouse.com/our-story/Renewal.html

http://www.sydneyoperahouse.com/About/CorporateInformation_Summary.aspx

Environmental Sustainability - Sydney Opera House