EMERGENCY

ALERT SERVICE BULLETIN

PROTECTIVE MEASURE

HYDRAULIC POWER - Main hydraulic generation

Check of “hydraulic cut-off” function (“HYD” switch on the collective stick)

For the attention of

AIRCRAFT Version(s)
NUMBER
CONCERNED Civil Military
AS350 29.00.23 B, B2, B3, BA

Revision No. Date of issue

Revision 0 2021-05-04

Summary:

The purpose of this ALERT SERVICE BULLETIN is to do a check of “hydraulic cut-off” function (“HYD” switch on
the collective stick) of the main hydraulic generation and to make the wiring compliant.

Compliance:

Airbus Helicopters renders compliance with this ALERT SERVICE BULLETIN mandatory.

Helicopters: 1241, 1525, 1601, 1708, 1825, 1910, 1973, 2056, 2072, 2361, 2394, 3170, 3223, 3479, 3789,
9005, 9010, 9035

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1. PLANNING INFORMATION

1.A. EFFECTIVITY

1.A.1. Helicopters/installed equipment or parts

AS350 helicopters, versions B, B2, B3 and BA with a serial number listed on page 1.

1.A.2. Non-installed equipment or parts

Not applicable.

1.B. ASSOCIATED REQUIREMENTS

Not applicable.

1.C. REASON

Airbus Helicopters recently participated in an investigation following an accident which occurred on an

AS350 B3 and which involved a loss of control in hover flight.
The investigations performed in the scope of this enquiry showed that the action on the "HYD" switch of the
collective stick activated the three solenoid valves of the main rotor actuator accumulators and the solenoid
valve of the Valve Filter Unit (BFS) (normal operation) but also activated the solenoid valve of the tail rotor
load compensator (abnormal operation).

Additional investigations have highlighted that this abnormal operation was due to an error/non-conformity in
the wiring performed during compliance with ALERT SERVICE BULLETIN No. 29.00.07 which was
performed several years earlier by a repair/overhaul workshop (wiring error/non-conformity related to
non-use of the appropriate wiring kit).
This wire error/non-conformity was not detected neither during the Service Bulletin application check nor
during the regular periodic inspection phases.

An enquiry was performed with this repair/overhaul workshop and it was found that this wiring error/non-
conformity was potentially reproduced on eighteen additional helicopters on which the workshop performed
maintenance operations without using the recommended kit.
Even though the dysfunction resulting from this error/non-conformity must be detected during the regular
periodic inspections of the hydraulic system, Airbus Helicopters makes it mandatory to perform a check of
the hydraulic system and to make the wiring compliant using the appropriate wiring kit issued from the
ALERT SERVICE BULLETIN No. 29.00.07.

1.D. DESCRIPTION

This ALERT SERVICE BULLETIN consists to:

- not permitted hydraulic failure trainings until the check of the “hydraulic cut-off” function,
- check the “hydraulic cut-off” function (“HYD” switch on the collective stick) of the main hydraulic generation,
- apply again the ALERT SERVICE BULLETIN No. 29.00.07 using the appropriate wiring kit.

1.E. COMPLIANCE

1.E.1. Compliance at the works

Not applicable.

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1.E.2. Compliance in service

Helicopters/installed equipment:

The operator must do the work on the helicopter.

Following reception of revision 0 of this ALERT SERVICE BULLETIN, hydraulic failure trainings (refer to
SUP.7. of the Flight Manual (PMV)) are not permitted until compliance with paragraph 3. of this
ALERT SERVICE BULLETIN.

Comply with paragraph 3. of this ALERT SERVICE BULLETIN, within 15 flight hours or 7 days (first limit
reached) from receipt of revision 0 of this ALERT SERVICE BULLETIN, issued on the date indicated in the
page footer.

Following application of paragraph 3. of this ALERT SERVICE BULLETIN:

- Inform the Airbus Helicopters Support Department concerning the results by creating a
Technical Event (TE) on WebTEK:
https://airbusworld.helicopters.airbus.com
or
TechnicalSupport.Helicopters@airbus.com
- Interpret the results:
. if the check is not correct, comply with ALERT SERVICE BULLETIN No. 29.00.07 before the next flight.
. if the check is correct, comply with ALERT SERVICE BULLETIN No. 29.00.07 within 150 flight hours
following the application of paragraph 3. of the present ALERT SERVICE BULLETIN.

Non-installed equipment or parts:

Not applicable.

1.F. APPROVAL

Approval of modifications:

Not applicable.

Approval of this document:

The technical information contained in this ALERT SERVICE BULLETIN Revision 0 was approved
on May 03, 2021 under the authority of EASA Design Organization Approval No. 21J.700 for civil
version helicopters subject to an Airworthiness Certificate.

1.G. MANPOWER

For compliance with this ALERT SERVICE BULLETIN, Airbus Helicopters recommends the following staff
qualification:

Qualification: 1 Mechanical Technician.

The Estimated Man-hours are indicated for reference purposes only and based on a standard helicopter
configuration.

Estimated Man-hours: 1 hour for the Mechanical Technician (excluding the time to apply the
ALERT SERVICE BULLETIN No. 29.00.07).

Estimated helicopter downtime is indicated for reference purposes only, based on a standard helicopter
configuration.

Helicopter downtime is estimated at one hour.

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1.H. WEIGHT AND BALANCE

Not applicable.

1.I. EFFECT ON ELECTRICAL LOADS

Not applicable.

1.J. SOFTWARE MODIFICATION EMBODIMENT RECORD

Not applicable.

1.K. REFERENCES

The following documents are required for compliance with this ALERT SERVICE BULLETIN:

For helicopters versions B and BA

Maintenance Manual (MET):

MET: 29-10-10-501: Servocontrol cutoff tests POST MOD 073263 - Single-generation hydraulic system

For helicopters versions B2 and B3

Aircraft Maintenance Manual (AMM):

AMM: 29-10-00,5-1A: Servo-control Shut off Tests PRE MOD 073273 - Main Hydraulic Single Generation
AMM: 29-10-00,5-1B: Servo-control Shut off Tests POST MOD 073273 or POST MOD 074280 - Main
Hydraulic Single Generation

For all helicopters

ALERT SERVICE BULLETIN (ASB):

ASB: 29.00.07: Improvement of the "hydraulic cut off" function

Information Notice (IN):

IN: 3643-I-00: Introduction of the digital Service Bulletin reporting R-Tex

Flight Manual (PMV):

PMV: Flight Manual: SUP.7.

1.L. DOCUMENTS AFFECTED

Not applicable.

1.M. INTERCHANGEABILITY OR MIXABILITY OF PARTS

Not applicable.

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2. EQUIPMENT OR PARTS INFORMATION

2.A. EQUIPMENT OR PARTS: PRICE - AVAILABILITY - PROCUREMENT

Not applicable.

2.B. INFORMATION CONCERNING INDUSTRIAL SUPPORT

Not applicable.

2.C. EQUIPMENT OR PARTS REQUIRED PER HELICOPTER/COMPONENT

Special tools:

As per the Tasks and Work Cards indicated in this ALERT SERVICE BULLETIN.

2.D. MATERIAL TO BE RETURNED

Not applicable.

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3. ACCOMPLISHMENT INSTRUCTIONS

3.A. GENERAL

Not applicable.

3.B. WORK STEPS

3.B.1. Preliminary steps

Install the appropriate access equipment.

3.B.2. Procedure

- Do a check of the “hydraulic cut-off” function (“HYD” switch on the collective stick), refer to:
. Work Card 29-10-10-501 (MET) for helicopters versions B and BA,
. Task 29-10-00,5-1A (AMM) or 29-10-00,5-1B (AMM) for helicopters versions B2 and B3.
- Interpret the results, refer to paragraph 1.E.2.

3.B.3. Final steps

Clear the access equipment.

3.C. IDENTIFICATION

Compliance with this document:

- Record full compliance with this ALERT SERVICE BULLETIN, with the revision number, in the helicopter
documents.

- Record compliance with this Service Bulletin (see IN 3643-I-00 for instructions):
QR-Code or hypertext link

NOTE

The recording of compliance with

ALERT SERVICE BULLETINS in the R-Tex tool does not
replace the recording in the helicopter documents.

EASB AS350 29.00.23

3.D. OPERATING AND MAINTENANCE INSTRUCTIONS

Not applicable.

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