INSTITUTE OF HOTEL MANAGEMENT CATERING & NUTRITION

KUFRI, SHIMLA (H.P)

Report on:
INDUSTRIAL TRAINING

Presented By
Presented To
SHIVA SINGH CHAUHAN
Pankaj Sharma
IHM SHIMLA
IT Co-ordinator
Roll Number: 2041119259
IHM SHIMLA
Session 2021
INTRODUCING
TAJ HOTELS
FOUNDER OF TAJ HOTELS
JAMSETHJI NUSSERWANJI TATA
( 03 MAY 1839 – 19 MAY 1904 )

Jamsethji (Jamshedji) Nusserwanji Tata was

an Indian pioneer industrialist who founded
the Tata Group, India's biggest
conglomerate company. Jamshedji Tata is
regarded as the legendary "Father of Indian
Industry". He was so influential in the world
of industry that Jawaharlal Nehru referred to
Tata as a One-Man Planning Commission.
Taj hotels is a chain of luxury hotels and a subsidiary of Indian
Hotels Company Limited, headquartered at Express Towers,
Nariman Point, Mumbai. Incorporated by the founder of the Tata
Group, Jamsethji Tata, 16 December 1903 the company is a part of
the Tata Group, one of the largest business conglomerates.
 TAJ SWARNA AMRITSAR

Taj Swarna, Amritsar embodies the best of Punjab’s iconic history, art and culture.
Fusing modern design with traditional elegance, our 5 star hotel in Amritsar is a
stylish, contemporary world class hotel, basking in an enviable location that serves
Amritsar and the adjoining cities of Jalandhar and Ludhiana. The hotel
features spacious rooms, an array of dining options, sophisticated meeting
facilities, Health Club, Jiva Spa and Salon and is close to the main shopping area of
the city.
 DETAILS OF THE HOTEL
• Location: • Hotel Highlights
VR AMBARSAR ( In The Heart Of Amritsar ) 24 Hours Multicuisine Dinner
Plot no- C-3 Outer Circle Road, opposite Swimming Pool and Yoga Desk
Basant Avenue
• Property Information • Hotel Policy
9 Floors, 159 rooms including 9 suits Check-In from 2:00 PM
3 Main Restaurents Check-Out till 12:00 PM
▪ The Grand Trunk Early Check-In or Early Check-Out on
▪ The Peg
request
▪ The Chinese Room
Accept American Express, Master
Pools Card and Visa
Shops and Stores
▪ Khurana Jewellers
▪ La Patiserrie
▪ Phulkari
 FRONT OFFICE
HIEARCHY
OPERATION MANAGER
Jagat Singh Rathore
FRONT OFFICE MANAGER
Rahul
DUTY MANAGER ASSISTANT FRONT OFFICE MANAGER
Lakshay Chopra Palwinder

ASSOCIATES
Katyani CONCIERGE OPERATOR
Ravi kumar Hanshita
Sandeep Kaur
Robin Sharma
Ankush Pal
 HOUSEKEEPING
HIEARCHY

EXECUTIVE HOUSEEKEEPER
Dev Chauhan

ASSISTANT HOUSEKEEPER L&D MANAGER

Shiva Subodh

SUPERVISOR
Jagdish
Ritu Raj

ASSOCIATES

Bupinder
Aashish
Raj
Sachin
 FOOD PRODUCTION
HIEARCHY

`EXECUTIVE CHEF
ASPAN
SOUS CHEF
BALWINDER
CHEF de PARTIE PASTRY SOUS CHEF
SUNEEL GARDEMANGER Rakesh
Kallapan
DEMI CHEF de PARTIE Training Chef
Anish Sahib
COMMIS
Anish
Dev Pal
Yogender
Tarun
 FOOD AND BEVERAGE
HIEARCHY
• Food and Beverage Manager
Himanshu Yadav
• Restaurents Manager
Prem Kumar Mahendrawal
• Assistant Restaurents Manager • Duty Manager
Sukhdev Shantanu Pratap Singh Chauhan

• Catering Assistant • Training Supervisor

Keshav Tinku
Kajal Nayyar Vipin
Gobind Malhotra • Associates
Navreet Pawar
Lakhwinder Amrit Limbu
Suneet
Ajay
Arup
 NUMBER OF OUTLETS IN F&B
• The Grand Trunk ( Multicuisine Restaurent )
• The Peg ( Bar )
• The Chinese Room
• In Room Dining
• Banquet
• The Taj Club Lounge
• La Patiserrie
 THE GRAND TRUNK

Grand Trunk offers an all-day dining experience with an à la carte menu

that ranges from international classics of the World of Taj, to authentic
mouth-watering Amritsar cuisine, to the familiar warmth of comfort food.
The fare at Grand Trunk promises to delight every palate from breakfast
through to dinner. To start the day Grand Trunk serves an elaborate buffet
breakfast daily. The restaurant embraces a ‘refined ease’ with its relaxed
environment, fresh comfort food and service that is sincere and warm.
 DETAILS OF THE GRAND TRUNK

• CUISINE
Multicuisine

• TIMINGS
24*7

• DRESS CODE
Smart casuals

• NUMBER OF SECTION
Five
• NAME OF SECTIONS
First, second & third are ordinary
PDR ( Private Dining Room)
Alfresco
• NUMBER OF COVERS • Timings of Breakfast, Lunch & Dinner
Total120 covers Breakfast: Morning 07:30 to 10:30 AM
▪ In 1st, 2nd & 3rd section 90 covers Lunch: Afternoon 12:30 to 15:00 PM
▪ In PDR 10 covers Dinner : Evening 19:30 to 23:30 PM
▪ In Alfresco 20 covers

• Brand of Cutlery • Most Selling Dishes

Hepp Exclusive from Germany Amritsari Chole Kulche
Butter Chicken
• Brand of Crockery Tiramisu
Tata Ceramic Phirni of the season

• Brand of Glassware
• Average Sale Per Day
Pasabache
80K TO 1LKH
Some Pictures Of Grand Trunk
 THE CHINESE ROOM

The Chinese Room delights with flavours from the Far East. This carefully
crafted authentic Chinese cuisine brings select tastes emanating from the
kitchens of Beijing, the fiery zest of the Sichuan province as well as the
familiar comfort of Cantonese fare.
 DETAILS OF THE CHINESE ROOM
• Cuisine • Brand of Cutlery
Chinese Villeroy from Germany

• Timings of Lunch & Dinner • Brand of Crockery

Lunch 12:30 to 14:45 PM Narumi from China
Dinner 19:30 to 23:30 PM

• Dress Code • Most Selling Dishes

Smart Casual Crispy Chicken in Mongolian Sauce
Jumbo Prawn with Salt & Pepper
• Numbers of Sections & Covers Chicken Pot Sticker
Total Sections- 04 Fried Ice cream
Total Covers- 82 ( 50 inside & 32 outside)
• Average Sale Per Day
▪ Two Sections are Ordinary ( 50 Covers) 50k to 60k per day ( approx )
▪ Third one is Alfresco ( 16 Covers )
▪ Fourth one is Cabana ( 16 Covers )
SOME PICTURES OF CHINESE ROOM
 CONCLUSION
It was a wonderful experience and learning for me during this industrial
training. They taught me ‘ How to do all things with confidence’ , How to
handle different types of situation. Initially I had some problems
because everything was new to me but after sometime I feeling started
like all that game and I am the player of that game.
Last but not least I would like to include in this that all the hotels are
beautiful and nice to looking at outside but it is difficult to say it is
equally beautiful and nice from inside. TAJ SWARNA is equally beautiful
and nice from inside as well as outside. Food and Beverage staff treated
me like a family member.
The joy of work and thrill involved while tackling the various problems
and challenges gave me a feel of developer industry.
CHANGE IN ME AFTER INDUSTRIAL TRAINING

• Personality Development
• Improvement Communication skill
• Quality of Work Improved
• More Knowledgeable About Work
• Practical Knowledge