Document 

#  TECH‐SPEC‐017 
Revision #  00 
Date  3‐MARCH‐09 
QUALITY REQUIREMENTS  Page  1 of 11  
Owner  TECHNICAL 
Division  GENERAL 

PART 1 - GENERAL

1.01 SECTION INCLUDES

A. Quality assurance.

B. Quality control and control of installation.

C. Tolerances

D. Mock-up requirements.

E. Manufacturers' field services.

F. Internal Auditing

1.02 RELATED SECTIONS

A. The QA/QC Requirements of the Contract documents.

1.03 QUALITY ASSURANCE

A. Provide three copies of the Contractor’s Quality Assurance/Quality Control Program and a schedule
of quality control operations, both on-site and off-site, to outline the procedures, instructions and
reports which will be used, as follows:

1. Quality control organisation.

2. Qualifications of quality control personnel.

3. Authority and responsibilities of each quality control person.

4. Schedule of inspections and tests (as specified in the approved Inspection and Test Plans )
with personnel assigned to each task and duration of each task.

5. Schedule of required services to be provided by inspection and testing firms.

6. Co-ordination requirements between Sections and the QA/QC requirements of the Contract
documents in order that quality control is integrated.

7. Test methods which will be utilised.

8. Methods of performing and documenting quality control operations, including controlling

procedures related to internal Auditing, Audit Reports, Management Reviews, non-
conformances, preventive measures and corrective measures.
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B. Designate a qualified employee as Quality Representative who shall be responsible for development
and implementation of and adherence to Contractor’s approved Quality Assurance/Quality Control
Program to ensure Work compliance with the Contract Documents.

C. The Employer Representative shall have the right to audit Contractor to verify compliance with
approved Quality Plans and related procedures.

1.04 QUALITY CONTROL AND CONTROL OF INSTALLATION

A. CONTRACTOR shall provide resources to implement the Quality System as set forth in this Schedule.
For all procurement, construction, and commissioning activities, sufficient EMPLOYER accepted QA/QC
personnel shall be on-site prior to the start of the applicable WORK.

B. Monitor quality control over suppliers, manufacturers, products, services, site conditions, and
workmanship, to produce Work of specified quality. Maintain continuity of quality control surveillance
throughout fabrication of products and execution of Work. Contractor shall remain responsible for the
quality of work installed, regardless of any inspection or review by the Employer.

C. Comply with manufacturers' instructions, including each step in sequence.

D. Should manufacturers' instructions conflict with Contract Documents, request clarification from the
Employer before proceeding.

E. Comply with specified standards as minimum quality for the Work except where more stringent
tolerances, codes, or specified requirements indicate higher standards or more precise workmanship.
Submit details of quality control tests and methods proposed for each specification section.

F. Perform Work by persons qualified to produce required and specified quality.

G. Verify that field measurements are as indicated on shop drawings or as instructed by the manufacturer.

H. Secure products in place with positive anchorage devices designed and sized to withstand stresses,
vibration, physical distortion, or disfigurement.

1.05 TOLERANCES

A. Monitor fabrication and installation tolerance control of products to produce acceptable Work. Do not
permit tolerances to accumulate.
B. Comply with manufacturers' tolerances. Should manufacturers' tolerances conflict with Contract
Documents, request clarification from Employer before proceeding.

C. Adjust products to appropriate dimensions; position before securing products in place.

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D. Unless specifically indicated otherwise, Work shall be installed plumb, level, square and straight.

E. Unless other acceptable tolerances are otherwise specified in a Section or are otherwise required for
proper functioning of equipment as determined by the manufacturer, or for functioning of site
services, and mechanical and electrical systems:

1. "Plumb and level" shall mean plumb or level within 1 mm in 1 m.

2. "Square" shall mean not in excess of 10 seconds lesser or greater than 90°.

3. "Straight" shall mean within 1 mm under a 1 m long straightedge.

1.06 QA/QC REQUIREMENTS FOR CONTRACTOR SUPPLIED MATERIALS

A. Provide and document QA/QC activities in the procurement of equipment and material to be used or
installed during the construction and installation of the Work as specified in the requirements of the
Contract.

B. Perform QA/QC activities at the supplier and sub-supplier locations as required by the inspection level
assigned for the materials and equipment identified in Item 1.07 “Project Requirements for Project
Procurement Phase”. Subject to Employer, Contractor may change the assigned level of inspection,
upward or downward, during the course of the work as a result of supplier performance.

C. Prepare detailed Inspection and Test Plans (ITP’s), in accordance with Section G “Project Management
And Coordination” (TECH-SPEC-013) for all equipment and materials assigned with level 2, 3, or 4 in
Item 1.07 below and for any other equipment deemed necessary by Contractor. Contractor shall review
the QA/QC requirements in all applicable Employer standards and procedures and include appropriate
QA/QC requirements in the ITP’s. Each ITP shall identify the inspection level and detail all witness, hold
and certification review points as specified in the ITP’s.

D. As a minimum, each ITP shall include the following information:

1. Process description.

2. Quality control requirements.

3. Notification requirements for supplier inspection witness and hold points (minimum 5 working

days).
4. Responsibilities.

5. Applicable procedures.
6. Acceptance criteria.

7. Verifying documents.
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8. Inspection points.
9. Hold points.

E. Supplier Selection

1. Evaluate supplier’s capabilities to meet the technical and quality requirements of the Work.
Such evaluation shall include technical review of products to ensure compliance with
applicable Employer standards.

2. Evaluate suppliers’ Quality System, which shall meet the appropriate ISO 9000 system
requirements. Reliance solely on certification to ISO Quality Systems is unacceptable.
Contractor’s prior audit findings are considered current if completed within 24 month prior to
the proposed equipment purchase and do not include any major technical or quality
deficiencies.

3. Complete a physical survey of proposed suppliers for any equipment requiring an inspection
level of 2, 3, or 4 as specified in Item 1.07. Contractor supplier evaluations shall, at a
minimum, be carried out by a QA/QC representative and a technical expert for the equipment
under consideration.

4. Notify Employer at least two weeks ahead of all planned supplier surveys. Formatted: Bullets and Numbering

5. Verification of Purchased Materials Formatted: Bullets and Numbering

6. Contractor’s Quality Plan(s) shall include a procedure to review and approve supplier Formatted: Bullets and Numbering
submittals for conformance to Employer designs, specifications and standards. These
procedures shall include required reviews of supplier proposals prior to purchase order
placement and supplier submittals purchase order in accordance with the purchase order after
placement.

7. Contractor’s Quality Plan(s) shall include a procedure to ensure that all shop drawings Formatted: Bullets and Numbering
originated by Contractor or its agents are accurately incorporated into the Employer supplied
designs and approved by Employer prior to construction.

8. Contractor shall maintain an effective system for continuity of order identification that ensures Formatted: Bullets and Numbering
drawings, specifications, and inspection requirements are properly transmitted to suppliers at
all tiers of order placement.

9. Contractor shall ensure that all suppliers and manufacturers have and maintain acceptable Formatted: Bullets and Numbering
QA/QC programs as identified in the relevant ISO-9000 Series standards.

1.07 QUALITY REQUIREMENT FOR PROJECT PROCUREMENT PHASE

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A. The following system of coding the level of planned inspections shall be used to define the inspection
requirements. The inspection levels specify the minimum amount of inspection coverage deemed
necessary by Employer to ensure that a product or service conforms to specifications at a specific
supplier’s and/or sub-supplier’s factory or fabrication site. The following five levels of inspection shall be
used:

1. Level 0: Documentation requirements only; no inspection required.

2. Level 1: Only final inspection required prior to shipping.

3. Level 2: Includes, as a minimum, pre-inspection meetings, one or more unspecified “in

progress” surveillance visit/s, all witness and hold points, final inspection, and release for
shipment.

4. Level 3: Same as Level 2, except that “in progress” surveillance inspections shall be on a
regular basis (daily, weekly or bi-weekly).

5. Level 4: Resident inspector continuously monitoring the work.

1.08 QUALITY REQUIREMENTS FOR PROJECT CONSTRUCTION AND PRE-COMMISSIONING PHASESE

A. As a minimum, Contractor shall assign, or require its subcontractor to assign; Employer approved
Inspectors to the Work in accordance with the following table. With Employer approval, inspectors may
be qualified to inspect more than one discipline; in such a case, however, any individual inspector may
not fill more than one full time position at any time.

1.09 WAIVERS

A. CONTRACTOR shall not waive the requirements of any CONTRACTOR Quality Plan or ITP previously
accepted by the Employer without the express written consent of the Employer.

B. The CONTRACTOR shall maintain a log detailing all waivers from EMPLOYER or CONTRACTOR QA/QC Formatted: Bullets and Numbering
and inspection requirements obtained during all WORK phases. This log must indicate the status of the
waiver, a brief description and details of the applicable purchase order and equipment or construction
process.

C. The CONTRACTOR shall also maintain a log detailing all technical waivers including those initiated by Formatted: Bullets and Numbering
EMPLOYER (during or prior to the start of WORK) or CONTRACTOR. This log must indicate the status of
the waiver, a brief description and details of the applicable purchase order and equipment or
construction process.

1.10 MOCK UP REQUIREMENTS

A. Tests will be performed under provisions identified in this section and identified in the respective
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product specification sections.

B. Mock-ups shall include and incorporate contiguous works and all ductwork, cable trays, cables and
pipework at the maximum size for that location. Construction of the mock-ups will be programmed as
approved by the Employer. Delays in completing and obtaining the Employer’s approval shall not be
grounds for claims for any extensions of time or additional costs.

C. Mock-ups shall include and incorporate architectural finishes and others as deemed required by the
Employer.

D. Assemble and erect specified items with specified attachment and anchorage devices, flashings, seals,
and finishes.

E. Approved mock-ups will establish the minimum acceptable quality of workmanship and will serve as
the standard by which subsequent work will be judged acceptable. Re-submit or amend mock-ups
until approval is given by the Employer. Remove mock-ups that are designated as unsuitable. Do not
proceed with work until mock-up has been approved. Only work which matches or exceeds, at no
additional cost to the Employer, the approved mock-up in all respects will be acceptable for the
Work.

F. Retain each approved mock-up until receipt of Employer’s instruction to remove or to incorporate it in
the works.

G. Locate mock-ups where directed by the Employer.

H. The Contractor shall submit, for approval by Employer, a list of all mock-ups and their planned dates,
30 days after the Work Commencement Date. This list shall include, but not be limited to, the
following:

1. Block work.
2. Plaster.

3. Paint.
4. Flooring

5. Pipe work
6. Pipe and seal

7. Mechanical seal
8. Geotextile

9. Access Panels Doors

10. Waterproofing

11. Insulation
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Material approval is subject to approval of mock-up. Different mock-ups can be combined in a

single mock-up. Permanent materials can be used at permanent areas, provided their
approval does not affect procurement or site progress.

1.11 MANUFACTURER’S FIELD SERVICES

A. When specified in individual specification sections, require material or product suppliers or

manufacturers to provide qualified staff personnel to observe site conditions, conditions of surfaces and
installation, quality of workmanship, start-up of equipment, test, adjust and balance of equipment as
applicable, and to initiate instructions when necessary.

B. Submit qualifications of observer to Employer 20 days in advance of required observations. Observer

subject to approval of Employer.

C. Report observations and site decisions or instructions given to applicators or installers that are Formatted: Bullets and Numbering
supplemental or contrary to manufacturers' written instructions.

1.12 INTERNAL AUDITING

A. If required, QA/QC Representative shall conduct internal auditing to ensure that Contractor complies
with Quality Plan for the project.

1.13 CODING FOR LEVELS OF INSPECTION

A. The following system of coding the level of planned inspections shall be used to define the inspection Formatted: Bullets and Numbering
requirements. The inspection levels specify the minimum amount of inspection coverage deemed
necessary by Employer to ensure that a product or service conforms to specifications at a specific
supplier’s and/or sub-supplier’s factory or fabrication site. The following five levels of inspection shall be
used:

1. Level 0 : Documentation requirements only; no inspection required.

2. Level 1 : Only final inspection required prior to shipping.
3. Level 2 : Includes, as a minimum, pre-inspection meetings, one or more unspecified “in
progress” surveillance visit/s, all witness and hold points, final inspection, and release for
shipment.
4. Level 3 : Same as Level 2, except that “in progress” surveillance inspections shall be on a
regular basis (daily, weekly or bi-weekly).
5. Level 4 : Resident inspector continuously monitoring the work.
PART 2 - PRODUCTS

Not Used.
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PART 3 - EXECUTION

3.01 QUALITY CONTROL OF THE WORK ON SITE

A. Perform inspections prior to commencement of each part of the Work which shall include a review of
requirements with the supervisors directly responsible for that part of the Work. Such reviews shall
be in the form of written statements of the processes to be followed, and critical characteristics,
tests and similar evaluations which will be a part of inspection procedures. Verify that products
incorporated with that part of the Work have been tested and applicable submissions have been
made for control testing. Verify that preceding work has been completed and approved. Verify
products incorporated with that part of the Work conform to submit data and contract requirements
and that necessary materials and equipment are readily available.

B. Perform inspections on a continuing basis as each part of the Work commences and then on a
regular basis to ensure constant compliance with contract requirements.

C. Provide samples of materials to be tested in required quantities at locations where testing is

performed.

D. Provide labor, instruments, testing devices, facilities, and required shelter at the site:

1. To determine ambient and material temperature by thermometers with Celsius scale.

2. To determine relative humidity of air and moisture content of materials.

3. To facilitate inspections and tests.

4. For obtaining and handling of samples at site and plant.

E. Upon receipt of items at the job site, note damage suffered during shipment, and direct that they be
replaced as necessary.

F. Protect and maintain items on the site free from damage during storage, erection, installation and
maintenance.

G. Ensure immediate correction or replacement of improperly executed work upon Employer’s

instruction.

H. Project inspection will be performed by QA/QC Inspectors employed by the Contractor, as

specified by the Contract Documents and any local building code(s), prior to submitting the
Contractor’s Request For Inspection (RFI) to the Employer.

I. Contractor to submit at the first progress meeting, “Contractor’s Request For Inspection
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(RFI)” form to be approved by the Employer, for the use of in all site inspections.

J. Work on site shall not proceed without an approved Contractor’s Request For Inspection. Formatted: Bullets and Numbering
The Contractor shall not proceed with follow on activities without the approved Contractor’s
Request For Inspection for the preceding activity.

K. Contractor to submit “Concrete Pre-Pour Approval Request” form signed by Contractor’s Formatted: Bullets and Numbering
QA/QC Inspectors and approved by Employer, prior to the order of concrete, whether the
ready mixed concrete is obtained from Contractor’s batch plant or from an approved ready
mixed concrete supplier, for casting concrete elements.

No concrete pour to proceed without an approved Contractor’s “Concrete Pre-Pour

Approval Request.”

3.02 QUALITY CONTROL OF OFF-SITE WORK

A. Impose quality control methods at the location of manufacture, fabrication and assembly of items to
be incorporated in the Work to ensure that they conform to requirements of the Contract. This
quality control shall not apply to proprietary catalogue production products except as may be
deemed necessary by the Contractor or as directed by the Employer.

B. Costs of visits by Employer to factories and shops of suppliers of products and of subcontractors for
the purpose of inspecting product components or assemblies prior to packing for shipment shall be
borne by the Contractor. Should products be rejected, reinspection costs shall be borne by
Contractor. Such costs shall include for transportation, lodging, meals and job related expenses, but
not payroll and related overhead costs of the personnel involved.

C. Provide notice to the Employer in writing at least 3 weeks in advance of packing of every batch of
product components or assemblies so that the Employer may exercise the right but not have the
obligation to use the opportunity at their choice of inspecting any such product components or
assemblies prior to shipment.

D. Products requiring factory, shop, supplier's or subcontractor's inspection are identified in relevant
Sections of the Specification.

E. Acceptance of product components or assemblies prior to shipment shall not imply final acceptance
under the Contract.

3.03 TEST REQUIRED BY JURISDICTIONAL AUTHORITIES

A. Carry out inspection and testing required by jurisdictional authorities and conform to requirements
of the authorities for testing methods and documentation. Provide timely notification to the
Employer of performance of inspection, and approved testing required by jurisdictional authorities so
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that the Employer may observe the inspection, testing or approval.

3.04 QUALITY CONTROL REPORTS

A. Detail the procedure for gathering information necessary for the completion of Project Inspection
Record Books.

B. Document each test and inspection in a report and submit the report in triplicate to the Employer.

C. Reports shall be in a format approved by the Employer and shall certify off-site items produced
correctly for on-site work shipment or installed correctly, as applicable. Similarly the reports shall
certify items that are defective with a statement recorded on corrective measures taken.

D. Include on each report the purpose of the inspection or test, a description of methods used,
observations made, and personnel involved.

E. Maintain in a format approved by the Employer a log of all tests performed which shall include the
date of test, type of test and the results of the test.

3.05 EXAMINATION

A. Examine and verify specific conditions described in individual specification sections.

B. Verify that utility services are available, of the correct characteristics, and in the correct locations.

3.06 PREPARATION

A. Clean substrate surfaces prior to applying next material or substance.

B. Seal works or openings of substrate prior to applying next material or substance.

C. Apply manufacturer required or recommended substrate primer, sealer, or conditioner prior to

applying any new material or substance in contact or bond.

3.07 REJECTED WORK

A. Defective work discovered before expiration of the warranty period specified in the Contract will be Formatted: Bullets and Numbering
rejected, whether or not it has been previously inspected.

3.08 FAILURE TO PERFORM

A. If Contractor does not adhere to the approved Inspection and Test Plan and QA/QC requirements of Formatted: Bullets and Numbering
these documents, Employer may, after two weeks prior notification to Contractor, supply inspection and
testing services to ensure that the work is being carried out as required by this Contract. Contractor
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shall bear the cost of such inspection and testing together with all associated administrative costs.

3.09 PERSONNEL

A. Contractor shall provide resumes of all CONTRACTOR and subcontractor QA/QC personnel to
EMPLOYER for review and approval prior to the start of work for each individual. EMPLOYER shall have
the right to interview and/or test assigned inspectors. EMPLOYER has the right to reject proposed
candidates if they do not comply with the necessary requirements or if EMPLOYER has had prior poor
experience with such candidates:

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