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10:20, 22/03/2022 Review Quiz (Lecture 1 & 2): Xem lại lần làm thử
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Bắt đầu vào lúc Thứ Ba, 22 Tháng Ba 2022, 9:56 SA

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Câu hỏi 1
Sai
Đạt điểm 0,00 trên 1,00
Handling customer orders in the best possible manner is the goal of supply chain
a. operations.
b. planning.
c. strategy. 
d. design.
Your answer is incorrect.
The correct answer is:

operations.
https://lms.uel.edu.vn/mod/quiz/review.php?attempt=37470&cmid=7585 1/18
Câu hỏi 2
Đúng
Seven-Eleven Japan's operations and distribution strategy focuses on
a. convenience in the form of easy access stores.
b. constantly adding new products and services.
c. being responsive and having an excellent information infrastructure.
d. low cost for gasoline, which drives traffic to the store.
Your answer is correct.

being responsive and having an excellent information infrastructure.
Câu hỏi 3
Sai
For any supply chain, the source of revenue is generated by
a. information flows
b. the customer
c. efficient operations 
d. product flows

the customer
Câu hỏi 4
Đúng
A supply chain strategy involves decisions regarding all of the following expect
a. transportation
b. operating facilities
c. inventory
d. new product development
The correct answer is: new product development
Câu hỏi 5
Sai
A company's supply chain strategy
a. defines the set of customer needs that it seeks to satisfy through its products and services. 
b. specifies the portfolio of new products that it will try to develop
c. determines the nature of procurement and transportation of materials as well as the manufacture and distribution of the product.
d. specifies how the market will be segmented and how the product will be positioned, priced, and promoted.

determines the nature of procurement and transportation of materials as well as the manufacture and distribution of the product.
Câu hỏi 6
Sai
The first step in achieving strategic fit between competitive and supply chain strategies is to
a. ensure that all functional strategies within the supply chain support the supply chain's level of responsiveness.
b. understand customers and supply chain uncertainty.
c. match supply chain responsiveness with the implied uncertainty of demand. 
d. understand the supply chain and map it on the responsiveness spectrum.

understand customers and supply chain uncertainty.
Câu hỏi 7
Sai
Each stage in a supply chain is connected through the flow of products, information, and funds. These flows often occur in both directions
and are usually managed by
a. upper management. 
b. the engineering department.
c. one of the stages.
d. the pricing department.

one of the stages.
Câu hỏi 8
Đúng
A company's competitive strategy
a. defines the set of customer needs that it seeks to satisfy through its products and services.
b. specifies how the market will be segmented and how the product will be positioned, priced, and promoted.
c. specifies the portfolio of new products that it will try to develop.
d. determines the nature of procurement and transportation of materials as well as manufacture and distribution of the product.

defines the set of customer needs that it seeks to satisfy through its products and services.
Câu hỏi 9
Đúng
Demand is external to the supply chain and thus is most uncertain in the
a. manufacturing cycle.
b. procurement cycle.
c. customer order cycle.
d. replenishment cycle.

customer order cycle.
Câu hỏi 10
Đúng
Efficient supply chains
a. have higher margins because price is not a prime customer driver.
b. maximize performance at a minimum cost.
c. maintain buffer inventory to deal with demand/supply uncertainty.
d. respond quickly to demand.

maximize performance at a minimum cost.
Câu hỏi 11
Đúng
Supply chain surplus involves what two parts?
a. Customer value and supply chain cost
b. Customer value and high quality products
c. Reliable transportation and supply chain cost
d. Manufacturing cost and selling price

Customer value and supply chain cost
Câu hỏi 12
Đúng
An aggressive investment in customer analytics represents the use of which lever to reduct supply chain uncertainty?
a. Information
b. Inventory
c. Flexible capacity
d. Time

Information
Câu hỏi 13
Đúng
A supply chain features a constant flow of
a. processes, funds, and product
b. information, product, and funds
c. personnel, information, and policies
d. product, processes, and support

information, product, and funds
Câu hỏi 14
Sai
Walmart’s supply chain features clusters of stores around distribution centers, which facilitates
a. sharing of information with suppliers.
b. frequent but inexpensive replenishment at the stores. 
c. high transportation costs.

d. rapid design cycles from their R&D group.

sharing of information with suppliers.
Câu hỏi 15
Sai
Customer order fulfillment refers to
a. the process where the product is prepared and sent to the customer.
b. the customer informing the retailer of what they want to purchase and the retailer allocating the product to the customer.
c. the point in time when the customer has access to choices and makes a decision regarding a purchase.
d. the process where the customer receives the product and takes ownership. 

the process where the product is prepared and sent to the customer.
Câu hỏi 16
Đúng
The cycle view of a supply chain holds that
a. all processes in a supply chain are performed in anticipation of customer orders.
b. all processes in a supply chain are initiated in response to a customer order.
c. the processes in a supply chain are divided into a series of activities performed at the interface between successive stages.
d. the processes in a supply chain are divided into two categories.

the processes in a supply chain are divided into a series of activities performed at the interface between successive stages.
Câu hỏi 17
Đúng
Supply chain responsiveness includes the ability to do which of the following?
a. Substitute similar products to fill orders when the desired products are unavailable
b. Report financial results with a high degree of accuracy
c. Ship product in larger quantities than your competitors
d. Meet a very high service level

Meet a very high service level
Câu hỏi 18
Sai
The uncertainty of customer demand for a product is the
a. average forecast error.
b. implied demand uncertainty. 
c. rate of strategic uncertainty.
d. demand uncertainty.

demand uncertainty.
Câu hỏi 19
Sai
Customer value is
a. the sum of the supply chain surplus and supply chain cost. 
b. supply chain profitability minus the supply chain cost.
c. the remainder after supply chain cost is subtracted from supply chain surplus.
d. the remainder after supply chain surplus is subtracted from supply chain cost.

the remainder after supply chain surplus is subtracted from supply chain cost.
Câu hỏi 20
Đúng
The profitability of a supply chain is impacted primarily by
a. only the operation decision category.
b. only the design and planning decision categories.
c. the design, planning, and operation categories of decisions.
d. only the planning and operation decision categories.

the design, planning, and operation categories of decisions.
Câu hỏi 21
Sai
The objective of customer order entry is to
a. maintain a record of the product receipt and to complete a payment. 
b. ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.
c. get the correct orders to customers by the promised due date at the lowest possible cost.
d. maximize the conversion of customer arrivals to customer orders.

ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.
Câu hỏi 22
Đúng
The process included in the replenishment cycle includes
a. retail sale.
b. production scheduling.
c. manufacturing.
d. order arrival

retail sale.
Câu hỏi 23
Sai
The value chain in a company begins with
a. new product development.
b. the customer.
c. marketing and sales.
d. operations. 

new product development.
Câu hỏi 24
Sai
Which of the following statements about the push processes is accurate?
a. They may also be referred to as reactive processes.
b. They may also be referred to as speculative processes.
c. Execution is initiated in response to customer orders. 
d. At the time of execution, demand is known with certainty.

They may also be referred to as speculative processes.
Câu hỏi 25
Đúng
Which statement about supply chains is most accurate?
a. Flows in a supply chain may be managed by an intermediary
b. If a supplier uses a shipping company to send the product to a customer, the shipping company is technically not a supply chain
member
c. New product development is a supply chain function
d. Funds in a supply chain flow upstream only

New product development is a supply chain function
Câu hỏi 26
Sai
Which of these words best describes a typical supply chain structures?
a. Static
b. Cyclinal 
c. Customer
d. Network

Network
Câu hỏi 27
Sai
Which of the following customer needs will cause implied uncertainty of demand to increase?
a. Average forced season end markdown
b. Lead time decreases
c. Average stockout rate
d. Product margin 

Lead time decreases
Câu hỏi 28
Sai
The drive for strategic fit should come from
a. middle management.
b. the highest levels of the organization.
c. the supply chain manager
d. the strategic planning department. 

the highest levels of the organization.
Câu hỏi 29
Đúng
Customer order arrival refers to
a. the process where the customer receives the product and takes ownership.
b. the point in time when the customer has access to choices and makes a decision regarding their purchase.
c. the customer informing the retailer what they want to purchase, and the retailer allocating product to the customer.
d. the process where a product is prepared and sent to the customer.

the point in time when the customer has access to choices and makes a decision regarding their purchase.
Câu hỏi 30
Sai
Which element in the value chain is responsible for transforming inputs into outputs?
a. Distribution
b. All elements of the value chain do this. 
c. Marketing
d. Operations

Operations
Câu hỏi 31
Đúng
The retailer and distributor engage in the
a. procurement cycle.
b. customer order cycle.
c. manufacturing cycle.
d. replenishment cycle.

replenishment cycle.
Câu hỏi 32
Đúng
Activities involved in the supplier relationship management (SRM) macro process include
a. planning of internal production and storage.
b. supplier evaluation and selection.

c. order management.
d. oder fulfillment.
The correct answer is: supplier evaluation and selection.
Câu hỏi 33
Sai
The manufacturer and supplier participate in the
a. manufacturing cycle. 
b. procurement cycle.
c. life cycle.
d. replenishment cycle.

procurement cycle.
Câu hỏi 34
Đúng
A decision made about which markets will be serviced by which locations falls into the supply chain ________ phase
a. conceptualization
b. design
c. operation
d. planning

design
Câu hỏi 35
Đúng
A company's product development strategy
a. defines the set of customer needs that it seeks to satisfy through its products and services.
b. determines the nature of procurement and transportation of materials as well as the manufacture and distribution of the product.
c. specifies how the market will be segmented and how the product will be positioned, priced, and promoted.
d. specifies the portfolio of new products that it will try to develop.

specifies the portfolio of new products that it will try to develop.
◄ Lecture 1 - Case study
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10:20, 22/03/2022 Review Quiz (Lecture 1 & 2): Xem lại lần làm thử

/ Review Quiz (Lecture 1 & 2)

Bắt đầu vào lúc Thứ Ba, 22 Tháng Ba 2022, 9:56 SA

Đạt điểm 0,00 trên 1,00

Your answer is incorrect.

The correct answer is:

Đạt điểm 1,00 trên 1,00

Seven-Eleven Japan's operations and distribution strategy focuses on

a. convenience in the form of easy access stores.

b. constantly adding new products and services.

c. being responsive and having an excellent information infrastructure.

d. low cost for gasoline, which drives traffic to the store.

Your answer is correct.

The correct answer is:

Đạt điểm 0,00 trên 1,00

For any supply chain, the source of revenue is generated by

Your answer is incorrect.

Đạt điểm 1,00 trên 1,00

d. new product development

Your answer is correct.

The correct answer is: new product development

Đạt điểm 0,00 trên 1,00

A company's supply chain strategy

b. specifies the portfolio of new products that it will try to develop

Your answer is incorrect.

The correct answer is:

Đạt điểm 0,00 trên 1,00

b. understand customers and supply chain uncertainty.

c. match supply chain responsiveness with the implied uncertainty of demand. 

d. understand the supply chain and map it on the responsiveness spectrum.

Your answer is incorrect.

The correct answer is:

Đạt điểm 0,00 trên 1,00

c. one of the stages.

d. the pricing department.

Your answer is incorrect.

Đạt điểm 1,00 trên 1,00

A company's competitive strategy

c. specifies the portfolio of new products that it will try to develop.

Your answer is correct.

The correct answer is:

Đạt điểm 1,00 trên 1,00

c. customer order cycle.

Your answer is correct.

Đạt điểm 1,00 trên 1,00

Efficient supply chains

a. have higher margins because price is not a prime customer driver.

b. maximize performance at a minimum cost.

c. maintain buffer inventory to deal with demand/supply uncertainty.

d. respond quickly to demand.

Your answer is correct.

The correct answer is:

Đạt điểm 1,00 trên 1,00

Supply chain surplus involves what two parts?

a. Customer value and supply chain cost

b. Customer value and high quality products

c. Reliable transportation and supply chain cost

d. Manufacturing cost and selling price

Your answer is correct.

Đạt điểm 1,00 trên 1,00

Your answer is correct.

The correct answer is: