Training Action Plan for Food and Beverage Division for the Years 2020/2021

Quarters
Quarter-1 Quarter-2 Quarter-3 Quarter-4 Participant
No Training Title Trainer Budget
Jul A S O N D Ja F M A M Jun
01 NEW HOSPITALITY ERA AFTER COVID-19 Inside 1764.705
TEAMS FROM ALL F& B DEPT.’S
02 Inside 1764.705
GENERAL. REST. SOP AND CHECKLIST TEAMS FROM ALL F& B DEPT.’S
03 WORK PLACE HYGIENE AND SANITATION Inside 1764.705
TEAMS FROM ALL F& B DEPT.’S
04 Inside 1764.705
ATTRIBUTE OF WAITER/SS WAITER/SS , BARMAN
05 EQUIPMENT HANDLING Inside 1764.705
TEAMS FROM ALL F& B DEPT.’S
06 Inside 1764.705
PRODUCT KNOWLEDGE TEAMS FROM ALL F& B DEPT.’S
07 WAYNE TRAINING Out source 12588.23
TEAMS FROM ALL F& B DEPT.’S
08 Inside 1764.705
F&B COST REDUCTION TECHNIQUE MANAGERS, SUPERVISORS
09 COMMUNICATION SKILLS Inside 1764.705
TEAMS FROM ALL F& B DEPT.’S
10 Inside 1764.705
ORDER TAKING TECHNIQUE WAITER/SS , BARMAN
11 COMPLAINT HANDLING TECHNIQUE Inside 1764.705
TEAMS FROM ALL F& B DEPT.’S
12 Inside 1764.705
QUALITY CUSTOMER SERVICE TEAMS FROM ALL F& B DEPT.’S
13 TEAM WORK Inside 1764.705
TEAMS FROM ALL F& B DEPT.’S
14 Inside 1764.705
MOTIVATION MANAGERS, SUPERVISORS
15 LEADERSHIP SKILLS Inside 1764.705
MANAGERS, SUPERVISORS
16 Service Recovery Inside
TEAMS FROM ALL F& B DEPT.’S
1764.705

Total = 39058.805ETB