Dear [Name of Recipient]:

Thank you for writing to us about your concern over the bill that was charged in one room. We regret
that we not able to separate the bill

thoroughly at the time a student enrolls, but apparently we did not make it clear to you. We are sorry
for the misunderstanding, and we hope this explanation clears things up and that your son will progress
smoothly toward obtaining his completion certificate for the driver training course. Cordially, [Your
Name]