Grooming & Etiquette

Workshop
 Basic of Etiquette Good behavior & manner is
never out of style

Why Etiquettes Matter

It makes communication clearer

It creates good first impressions Etiquette provides personal security It will enhance your status at work
Professional Appearance & Grooming For
Workplace

Men could wear plain

shirts as it is always The color of belt should
in style always match the shoe
color
Professional Appearance & Grooming For
Workplace

The Socks Should Be The Sleeves Of The Shirt Should Touch The
Of Appropriate Base Of The Hand
Length
 Do Not Wear Flashy Clothes
Women’s Office Attire Or Over Accessories

Oh
No!
Importance Of Hygiene In Workplace

Always Maintain
personal Hygiene

Clean &
Ironed Clothes
Chew
Chewing gum
after smoking Use A Good
Perfume To
Smell Fresh

Use Body
Spray For
Avoiding Body
Odor
Use A
Handkerchief
To Avoid
Ensure fresh breath Sweat
Importance Of Hygiene In Workplace

Neat Haircut

TRIM BEARD
WASH HANDS

Always Keep The

Washroom Clean
DENTAL HYGIENE

CLIPPED NAILS

SHOWER REGULARLY USE SOAP AFTER VISIT

TO THE WASHROOM
Components of an effective greeting

During meeting

Good posture Firm handshake Eye contact Smile Tone Appropriate greeting ( Good
morning/ Good afternoon)
Components of an effective greeting

During phone calls

Keep cheerful tone Use simple words Listen to Do not interrupt the End conversation in friendly
understand other person manner
Meeting Etiquettes

Always arrive on Mingle before the Stand when you are Come prepared and Put the phone away
time meeting being introduced have an agenda
Meeting Etiquettes

Be a good listener Sip on beverage Ask question Do not fiddle with The all important
and active without making without interrupting objects thank you at the end
participant annoying sound the speaker
Business Cards Etiquette

Exchange Cards
Never leave Identify Quality Ask For Business
At The End And Keep Cards Clean
house without Leads Cards Privately
Beginning Of & Crisp
business cards
Meeting
How To Give & Present Cards

Put It away Gently on

a Card Holder
Always present &
Receive card with
Right/Both Hands

Do Not Cover The

Hand Them Out With Details On the card
Discretion And
Respect
Dining Etiquettes

Be Aware Of Your Body Do Not Place Elbow On Always Say “Please” Pass Food Counter-
Movement The Table When You Ask Someone clockwise In The Table.
To Pass A Dish Beginning With The
Host
Dining Etiquettes

Always Chew Slowly Rest The Napkin On Do Not Talk With Mouth Hold Your Fork On The
With Mouth Closed Your Lap Full Of Food Left And Knife On The
Right Hand Side
Email Etiquettes

Do Not Mark
Refrain From Use Legible Fonts And Include Contact Have A Strong Close
An Email
Sending One- Black Text Information And Say Thank You
Urgent When It
liners
Is Not
Email Etiquettes

Professional Email Searchable Professional Yet Cut To The Chase Avoid Using
Address Subject Line Friendly Greeting Jargons, Slangs Or
Emoticons
CC Purpose & Tips

CC stands for In workplace, it is used to keep people aware If you CC someone in the middle of an email
Carbon Copy thread, that person’s identity and presence
of info, that doesn’t require direct action
must be announced
from them
CC Purpose & Tips

Do Not Add Do Not Make Someone Feel Forced To Be a Do Not Copy Someone on an Email As a
Many CC Way Of Amassing Support
Part of The Email Conversation
Recipients
CC Purpose & Tips

Do Not CC Someone
To Make Yourself Copy People On A “Need To Know” Basis Think Before Replying To All
Less Responsible