B U S IN E S S C O M M U N IC A T IO N A S S IG N M E N T

S u b m itte d b y – H a r d ik A r o r a

M 2B

B a r r ie r s to e f f e c tiv e c o m m u n ic a tio n a r e :-

1 ) L a n g u a g e b a r r ie r s - L a n g u a g e b a r r ie r s in v o lv e

m is c o m m u n ic a tio n s r e la te d to v e r n a c u la r d if f e r e n c e s o r

tr a n s la tio n d if f ic u ltie s . E v e n w h e n s p e a k in g th e s a m e

la n g u a g e , d ia le c ts , a c c e n ts , a n d u n iq u e c o m m u n ic a tio n

q u ir k s c a n a ll r e s u lt in m is u n d e r s ta n d in g s a n d o th e r

u n in te n d e d c o n s e q u e n c e s . L ik e w is e , p e o p le in th e s a m e

o r g a n iz a tio n m a y s tr u g g le w ith d if f e r e n c e s in

v o c a b u la r y . I f y o u ’ v e e v e r b e e n a s k e d if y o u h a v e th e

b a n d w id th to th in k o u ts id e th e b o x , c a n s te p u p to th e

p la te a n d s w in g f o r th e f e n c e s , s y n e r g iz e e f f o r ts to p ic k

th e lo w - h a n g in g f r u it, o r d is r u p t th e c o n v e r s a tio n , y o u

m a y b e f a m ilia r w ith th is f r u s tr a tio n .

2 ) C u lt u r a l b a r r ie r s - C u ltu r a l b a r r ie r s to
c o m m u n ic a tio n s te m f r o m d if f e r e n c e s in s o c ia l n o r m s

a n d v a lu e s . I t’ s im p o r ta n t to b e a w a r e o f e th n o c e n tr ic ity ,

o r th e a s s u m p tio n th a t a ll c u ltu r e s s h a r e y o u r v a lu e s ,

b e lie f s , a n d lif e s ty le . A d d r e s s in g e th n o c e n tr is m and

e m p h a s iz in g in c lu s io n in y o u r c o m p a n y c u ltu r e w ill h e lp

te a m m e m b e r s f e e l v a lu e d a n d in c lu d e d , r e g a r d le s s o f

th e ir b a c k g r o u n d . E x te r n a lly , y o u c a n e d u c a te y o u r te a m
 o n h o w to a v o id b u s in e s s e tiq u e tte m is s te p s in o th e r

c u ltu r e s .

3 ) P h y s ic a l b a r r ie r s - D is ta n c e is th e m o s t c o m m o n
p h y s ic a l b a r r ie r . A s r e m o te w o r k b e c o m e s in c r e a s in g ly

c o m m o n , te a m m e m b e r s m a y f in d th e m s e lv e s s ittin g

h u n d r e d s o r e v e n th o u s a n d s o f m ile s a w a y f r o m th e ir

c o lle a g u e s . W ith o u t s tr o n g s y s te m s in p la c e to k e e p th e m

c o n n e c te d , th e y w ill s tr u g g le to c o m m u n ic a te

e f f e c tiv e ly .

4 ) P s y c h o lo g ic a l b a r r ie r s - p s y c h o lo g ic a l b a r r ie r s a r e

c a u s e d b y in d iv id u a l m in d s e ts o r m e n ta l h e a lth c o n c e r n s .

A lth o u g h d is a g r e e m e n ts a r e in e v ita b le in m o s t

w o r k p la c e s , s o m e tim e s th e s e c o n f lic ts c a n c a u s e s e r io u s

p r o b le m s . W h e n e m p lo y e e s w ith c o n tr a s tin g v ie w p o in ts

a n d p r io r itie s a ls o h a v e c la s h in g c o m m u n ic a tio n s ty le s ,

th e ir c o n f lic ts c a n n e g a tiv e ly im p a c t th e w h o le te a m . A

la c k o f tr u s t is a c o m m o n p s y c h o lo g ic a l b a r r ie r th a t c a n

m a k e c o m m u n ic a tio n e x tr e m e ly d if f ic u lt. W h e n

e m p lo y e e s f e e l u n h e a r d , u n s u p p o r te d , o r u n d e r v a lu e d ,

th e y w ill s tr u g g le to e x c e l.

5 ) T e c h n o lo g ic a l b a r r ie r s - T e c h n o lo g ic a l b a r r ie r s to

c o m m u n ic a tio n e m e r g e w h e n p e o p le d o n ’ t h a v e th e r ig h t

to o ls o r r ig h t tr a in in g to u s e th e m . T h e r e a r e th r e e

e s s e n tia l th in g s y o u r te a m n e e d s to f u n c tio n e f f e c tiv e ly :

u p - to - d a te h a r d w a r e , th e r ig h t b u s in e s s c o m m u n ic a tio n
 to o ls , s y s te m s f o r th e ir d u tie s , a n d tr a in in g in h o w to u s e

th e s e te c h n o lo g ie s e f f e c tiv e ly .

6 ) O r g a n iz a t io n a l b a r r ie r s - O r g a n iz a tio n a l b a r r ie r s to
c o m m u n ic a tio n s te m f r o m a la c k o f u n d e r s ta n d in g o f

y o u r b u s in e s s s tr u c tu r e a n d in d iv id u a l r o le s w ith in it.

O r g a n iz a tio n a l b a r r ie r s c a n a f f e c t b u s in e s s e s o f a ll s iz e s ,

a n d th e y o f te n o c c u r b e c a u s e e m p lo y e e s a r e u n a w a r e o f ,

o r d o n o t f u lly u n d e r s ta n d , a n e x is tin g s tr u c tu r e .

E m p lo y e e s m a y n o t k n o w h o w to s h a r e o r r e q u e s t

in f o r m a tio n . C o m m u n ic a tio n s ilo s a n d b o ttle n e c k s ,

m e a n w h ile , a r e c o m m o n s y m p to m s o f a s tr u c tu r e th a t

m a y n e e d to b e r e o r g a n iz e d o r c la r if ie d .