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Galileo

Quick Reference Guide

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GALILEO ENTRIES
IDENTIFIERS

* = DISPLAY @ = CHANGE / DELETE - = RANGE


# = NEXT . = AND / FOR > = SOM (Start Of
Message) / - SEPARATOR

I = Ignore ER = End & Retrieve Booking IR = Ignore & Retrieve


XI = Cancel Itinerary(Live Cancellation) @XK = Passive Cancellation

SIGN ON / OUT

SON/ZAA– Sign In with 2 letter Initials


SC – Will change to work area C (Work Area – A, B, C, D, E)
SOF – Sign Out

MOVING AROUND

MT Move to top
MB Move to botton
MD (or More key) Move down one screen
MU Move up one screen
MD8 Move down 8 lines

USES OF CONTROL KEYS

CTRL 1 or 2 or 3 - to switch between different windows


CTRL Z - zoom-in or zoom-out on the active window
CTRL W - to clear active window
CTRL S - to clear all available windows
CTRL B - print screen for active window
CTRL X - print screen for all available windows
CTRL R - to reset your keyboard
CTRL V - for the Calendar view (In FP 3.5)
CTRL M - for the Calendar view (In Desktop)
CTRL Y - Focalpoint Replay (To get a list of upto 150 previous entries)

GALILEO TERMINAL IDENTIFIER


+J - To Display the GTID (Galileo Terminal Identifier)

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ENCODE / DECODE

For more entries refer to H/ENCODE


CITY ENCODE / DECODE

.CEDUBAI - Encode City Dubai


.CDDXB - Decode City DXB
.CRLHR - City Records for LHR

AIRLINE ENCODE / DECODE

.AEEMIRATES - Encode airline Emirates


.ADEY - Decode airline EY
.AD*125 - Decode airline by ticket designator

COUNTRY / LAND - ENCODE / DECODE

.LEAUSTRALIA -Encode country Australia


.LDIN - Decode country India

REGION / STATES - ENCODE / DECODE

.RD - Will give you the list of countries bifurcated into states
.RDUS - Will give you a list of all the states in USA

EQUIPMENT ENCODE / DECODE

.EEAIRBUS - Encode aircraft type Airbus


.ED747 - Decode aircraft type 747

MT = MINIMUM TIME

*MT - TO CHECK THE MINIMUM CONNX TIME IN A BOOKING

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CREATION OF A PNR

AVAILABILITY

A 23MAY DXBLON - Availability for DXB LON on Galileo Server)


A 23MAY DXBLON*EK - Availability for DXB LON on Emirates)
A.FRDXBLON - Availability for next Friday)
A 23MAY DXBLON.IST - Availability via IST)

Follow-up Entries
A* - Request more availability
A*0 - Request original availability
A#2 - Availability two days later
A-2 - Availability two days prior
ARDate*Airline - Reverse city pairs with different dates on specific airline

For more entries refer to H/AVAIL

BOOKING SEATS

N1Y1 - Need 1 Seat / Y class


N5K1K2 - Need 5 Seats / K class line 1 & 2
N5K1* - Need 5 Seats / K class on all connecting Flight
0EK1Y20APRDXBLHRNN1 - Long Sell

@1/F - Will Change Class of Booking to F


@1/25DEC - Will Change Date to 25DEC
/4S1 - Realign Segment 1 after segment 4

For more entries refer to H/SWAD

NAME FIELD

N.SMITH/JOHN - Single Passenger


N.3SMITH/JOHN/MARY/LARRY - Multiple Passenger same Surname
N.SMITH/JOHN+N.LEWIS/ERINA - Multiple Passenger same different Surname
N.SMITH/JOHN*P-C09 - Single Passenger Child 09yrs
N.P1@SMITH/JERRY MR - Change Name Field
N.I/SMITH/JANE*06JUL08 - Entering infants name in a booking

For more Entries refer H/NAME

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PHONE FIELD

P.DXBT*AGENCY NAME 3341026 REF / PAX CTC – Airline Contact DO


P.SHJH* FREE TEXT - PAX Home Contact in SHJ
P.LONH* FREE TEXT - PAX Hotel contact in LON

For more Entries refer H/PHONE

TICKETING FIELD

T.T* - PNR Ticketed by Agent


T.@ - Delete

For more entries refer to H/T.

RECEIVED FROM

R.JONES - Passenger
R.SALLY - Secretary

MILEAGE CARD NUMBER IN PNR

M*EK - Displays the mileage agreement with other airlines


M.P1/EK123456 - Add mileage card of EK for passenger 1
M.P1@ - Will delete mileage information for passenger 1

SPECIAL SERVICE REQUEST

SI.WCHR* - WCHR req for all segments, name field 1


SI.P1/AVML - VGML meal Request pax 1 all segments
SI.P1S1/BSCT - Basinet seat request on pax 1 segment 1

For more entries refer to H/SI

SERVICE INFORMATION – Msg to the Airline

SI.EK* FREE TEXT - Information to US Airways


SI.YY *FREE TEXT - Information to other Airline
SI.1@ - Will Delete SI for line 1

For more entries refer H/SI

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RETRIVE PNR

*RECLOC - Retrieve by record locator


*-HIGGINS - Retrieve booking by name

CANCEL BOOKING

X2 - Cancel segment 2
X2.4 - Cancel Segments 2 and 4
X3.5-7 – Cancel Segment 3,5,6,7
XI – Cancel Itinerary

For more entries refer to H/ CANCEL

CHANGE SEGMENT STATUS

@1HK – Change segment 1 to HK


@2RR – Change segment 2 to RR
@4HL – Change segment 4 to HL

PNR Display Codes

*PNR = Display Bkg by PNR *- NAME = Display Bkg by Name


*H = Display History *I = Display Itinerary
*N = Display Name *R = Display Reservation

DIVIDE BOOKING
Step 1 = DP3 – Divide name field 3
Step 2 = R.D – Add Received Field
Step 3 = F – File Record (Other half of the PNR will be displayed.)
Step 4 = R.D – Add Received Field
Step 5 = ER – End and retrieve Booking File

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FARES
FARE DISPLAY

FDCTYCTY – Host normal adult fare


FDCTYCTY10JUN/LX/AA – Adult fare/ fare type/carries option
FDCTYCTY.OW – One Way Option

Search Qualifiers

FD/EK - Update active Fare display for a particular carrier, upto 3 carriers
FD/X - Updates active Fare display to High to Low order
FD@SPCLS - Update active Fare display to show the Special fares
FD*PTC - Update active Fare display to show fares filed for all pax other than adult
FD/BA-B - Update active Fare display for the specific bkg class (BA to be specified)
FD:USD - Update active Fare display to convert fares into alternate currency
FD.T1MAR07 - Update active Fare display to show fares that meet Tkting date
FDDLHR - Update active Fare display to show fares with a new destination as LHR
FDOBOM - Update active Fare display to show fares with a new Origin as Mumbai

FN*1 - Fare note for line no 1


FN*1/ALL - Fare Notes for line no 1 ALL rules
FN*1/16 - Fare notes for line no 1 and paragraph 16

For more Entries refer H/FD

ITINERARY PRICING
FQ — FARE QUOTE

FQ = Basic Fare Quote, All Seg / All Pax


FQP1 = Name Field 1 Pax
FQS1-2 = Segments 1 and 2 only
FQP1/CEK@YEE3M = Fare Quote pax 1 on EK and force quote YEE3M

For more Entries refer H/FQ

FQBB – FARE QUOTE BEST BUY

FQBB - All adults, All Segments


FQBBP1 - Passenger Name Select
FQBBS1 - Segment Select
FQBBP1/S1 - Fare quote best buy for pax1 seg1

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FQBB++-BUSNS - Best Buy on lowest business class

FARES SHOPPER

IN A BOOKING

FSA - Shop regardless of availability


FSALL - Shop all segments, including waitlist and unconfirmed
FSP1.2*STU - Shop for two passengers, 1 adult and 1 student
FSS1-3 - Shop for segments 1 through 3
FS:P - Shop for private fares only
FS++I - Shop for itinerary routing as booked
FS++/TG#/SK - Shop for preferred carriers only

OUTSIDE A BOOKING

FSLON10JANDXB - One way Journey


FSLON10JANDXB20JANLON - Round trip journey
FSAPAR10JANALG20JANPAR - Round trip journey outside availability
FSDXB10JANLON—CDG20JANDXB - Surface Sector
FSDXB11JUNX-LONX-JFK - Connecting Point (X-LON)

For more Entries refer to H/FS

DISPLAY / CANCEL FARES

*FF – Displays a Filed Fare


*FF1 – Display Filed Fare 1
*FB1 – Display Fare Build 1
FXALL – Cancel all filed fares
FX1 – Cancel Filed Fare 1

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PROCEDURES TO ISSUE TICKETS
SYSTEM FARES

1) File the fare Using the entries given in ITINERARY PRICING


2) Put in the Modifiers
 TMU1 (update modifiers for filed fare 1)
 TMU1FS (form of payment cash)
 TMU1Z0 (commission 0%)
 TMU1EB______ (Endorsement )
 TMU1AI- (BSP Code)
 TMU1VC- (Value Code)
 TMU1IT (Inclusive Tour)
3) R.P to file the fare
4) ER to end and retrieve the booking
5) Entries to issue the ticket

For more Entries refer to H/TMU

ENTRIES TO ISSUE TICKETS

TKP – Will print itinerary, ticket, and accounts coupons


TKPDTD – Will only print the ticket
TKP1DTD – will print ticket for Filed Fare 1
TKP1P1/DTD – Will print ticket for Filed Fare1 Passenger1

VOID TICKET

TRV/176 1234567890 (Ticket No with Check Digit )

DISPLAY E-TKT

*ET/Tkt No

REVALIDATION OF TICKETS

Procedure
1) Retrieve the booking and book the new segments.
2) TKRETS1/TN1234567890/C1T- (S1- Seg1, TN1234556 – Tkt No, C1 – Coupon)

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REISSUE / EXCHANGE TICKET

The procedure for carrying out a Re-issue will always be as follows:

Often ticket exchange is referred to as a re-issue or exchange ticketing.


A Re-issue could be of 2 types
1) Re-issue of an Unused document
2) Re-issue of a Partially used document

Both of the above could result in one of the following 3:


 The same value as the exchanged ticket (An Equivalent Exchange)
 More than the value of the exchanged ticket (An Additional Collection -ADC)
 Less than the value of the exchanged ticket (A Refund due)

The procedure for carrying out a Re-issue will always be as follows:

1) Book the new itinerary

2) Fare Quote or Build the fare (FQ or FBC)

3) Convert the Filed Fare to a manual screen (*FB1 or * FB Filed Fare no.)
 Delete the Paid taxes, retain new taxes (FBUTAX1/ +TAX2/ etc.)
 Verify the Total (FBUTTL/)
 File the Manual Fare screen (FBF or FBFALL)
 End the transaction

4) Enter Ticket modifier FOP as EX

5) Re-issue the ticket with the help of the Fill in format screen

TMU1FEX0981234123123 For e-Tickets

Entry: Description:
TMU1 Ticket Modifier Update for filed fare 1
F Form of Payment identifier
EX Exchange Document

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Here is an example of a completed Exchange Screen FIF

*EX **TICKET FOR**: TEST/GALILEOMS PSGR 1/ 1


NEW FARE: AED 3000. EQUIV:. . . . . .
TX1: 0.00 TX2: 0.00 TX3: 0.00 TX4: 0.00
*EXCH TICKET*: TICKET NUMBER THRU TICKET NUMBER NO. CPNS
·09888668822476 ·. . . . . . . . . . . . . . ·02
COUPONS FOR TKT1:·. . 34 TKT2:·. . . . TKT3:·. . . . TKT4:·. . . .
PD TAXES 1:·225. . .·WO 2:·3274 . .·GB 3:·1171 . . ·UB 4:·6506 . .·YQ
PD TAXES 5:·300 . . .·YR 6:·. . . . . .·. . 7:·. . . . . .·. . 8:·. . . . . .·. .
TTL VALUE: ·AED 3000 BSR:·. . . . . . ORIG FOP:·CC . . . . . . . . . . . . . . .
*ORIG ISSUE*: TICKET NUMBER ORG/DES CITY DATE IATA CODE
·. . . . . . . . . . . . ·DXB/DXB ·DXB ·05DEC06 ·9999999

Upon successful completion of the Exchange screen, press ENTER. The resulting
response could be one of the following:

1. The same value as the exchanged ticket (An Equivalent Exchange) If it is an even
exchange (i.e. NEW FARE is same as TTL VALUE and there is no additional collection)
you will receive this response:TICKET MODIFIERS UPDATED

2. More than the value of the exchanged ticket (An Additional Collection -ADC)
 A Multiple Receivable (MR) screen, with the value of the additional collection,
will be displayed
 The additional amount is calculated automatically by the Galileo system
comparing the NEW FARE and the TTL VALUE amount and dividing the same
by the BSR entered
 Up to three payment types can be specified to collect any additional amount
 If the whole amount is to be paid using one FOP, tab to the first Tab stop and
enter the appropriate FOP code without the amount

*MR TOTAL ADD COLLECT 2000 INR


/F·S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
/F·. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
/F·. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Note : If you need to redisplay the exchange screen at any time prior to completion, use
the entry:
*EX

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QUEUES

QPB* - Display queue preference list


QCA - List of all Queues
Q/16 - Display Queue 16
 I – Ignore and move to next booking
 QR – Remove booking from queue and move to next booking
 QXI – Exit from queues
QEB/70 - Queue booking to Queue 70

For more Entries refer to H/QUEUE

GALILEO GUIDE

G G*- GUIDE
GC/200 – Will Display Information on chapter 200
GP/7 – Will Display Information on page 7

STAND ALONE ENTRIES

Ticketed Point Mileage – TPM FL

FL BOM LHR JFK Flown Mileage specify upto 22 cities


FL/BOM/LHR/JFK Flown Mileage displaying accumulated Mileage table
FLS1-3.5 Flown Mileage for Segments 1, 2, 3 & 5 from Booking File
FL/S1-3.5 Flown Mileage for specified segments displaying accumulated
Mileage table

Maximum Permitted Mileage – MPM FM

FMDEL YYZ Display Mileage Surcharge table for specified city pair

Tax Information - FTAX

FTAX Display list of countries with Tax information


FTAX-IN Display tax information for ISO country code IN
FTAX-GERMANY Display tax information for Germany
FTAX*PFC-NYC Display US Passenger Facility Charges for New York
FTAX*PFC-DL Display US Passenger Facility Charges collection method for carrier

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DL

Currency Table FBT*

FBT* Display Currency table for all countries


FBT*GB Display Currency table for country GB
FBT*AUD Display Currency table for currency AUD

Ticketing Date Calculator *TAA

*TAA/1FEB/30 Display the date 30 days prior to 1FEB


*TAA/10MAR/+45 Display the date 45 days after 10MAR
*TAA/330 Display 330 days from today

IATA ROE (Rate of Exchange) FZI

FZISGD Display IATA ROE for SGD


FZIUSD.10DEC06 Display IATA ROE for USD for date specified (upto 3 months prior)
FZIINR25000NUC Convert specified currency to NUCs
FZI/ALL Display ROE for all countries

Bank Selling Rate (BSR) FZS

FZSHKD Display BSR for HKD against own currency


FZSEUR1000INR Convert EUR 1000 to equivalent INR
FZS*IN Display all BSRs for India

Bank Buying Rate (BBR) FZB

FZBGBP Display BBR for GBP

Connecting Point Display DCP


DCPDELYYZ Display applicable connecting points for specified city pair

Minimum Connecting Time DCT

DCT Display Fill in format screen for Minimum Connecting Time


DCTLHR Display all connection times for LHR
DCTLGWLHR Display cross town connections between airports in the same city
@MT Check Minimum Connecting Time for all segments in a Booking
File

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Galileo Information System (GIS) GG*

GG* Display Chapter Index of GIS


GC*436 Display Chapter by number
GP*10 Display Page 10 of current Chapter
GC*200/5 Display Chapter 200, page 5
GC*BA Display Chapter for specified Carrier
12) Timatic TI-

Display Timatic Menu

TI-RGL Display List of Groups


TIPN Request Next page of current Timatic display
TIPB Request Previous page of current Timatic display
TIPL Request Last page of current Timatic display
TIPF Request First page of current Timatic display

Focalpoint Maps C*MAP/

C*MAP/ Display Maps Information


C*MAP/GERMANY Display Map of Germany
C*MAP/CALIFORNIA-AAAA.NL Locate nearest airport to Alamo in California
C*MAP/INDEX Display Index of Maps available
C*MAP/ASIA Display Map of Geographical Area

Local Time @LT

@LTSYD Display current local time in SYD


@GMT Display current Greenwich Mean Time (GMT)

Interline Agreement Table DT

DT/AAR/DIS-AI Display Paper Ticket Interline agreement table for Plating carrier
AI
DT/IAT/DISBA Display E ticket Interline agreement table for Plating carrier BA

Calculator XX

XX35008 + 1000 Addition


XX23000 – 11200 Subtraction
XX3739123123/7 Division
XX379 * 450 Multiplication
XX11:45 + 5:30 Addition of time

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Claim PNR

This facility allows an agent the ability to take ownership of a reservation residing in an
airline system.This is achieved by transferring the reservation (PNR) data from the airline
system into a Galileo
Booking File.
Two entries are required to claim the PNR,
1) To confirm C/ZZ*AIRPNR (ZZ – Carrier code, AIRPNR – airline PNR)
2) To acknowledge C/ZZ/OK
See GC*200/26 for Claim Participants & Subscriber Inputs.

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Acknowledgement:
© 2006 Galileo International. All rights reserved.
All Travelport logos and marks as well as all other proprietary materials depicted herein
are the property of Travelport and/or its subsidiaries. © Copyright 1999-2006. All rights
reserved.

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