OS Masonry L2 & L3

Federal Democratic Republic of Ethiopia
OCCUPATIONAL STANDARD
MASONRY
NTQF Level II and III
Ministry of Education
February 2011
Introduction
Ethiopia has embarked on a process of reforming its TVET-System. Within the

policies and strategies of the Ethiopian Government, technology transformation – by
using international standards and international best practices as the basis, and,
adopting, adapting and verifying them in the Ethiopian context – is a pivotal element.
TVET is given an important role with regard to technology transfer. The new
paradigm in the outcome-based TVET system is the orientation at the current and
anticipated future demand of the economy and the labor market.
The Ethiopia Occupational Standards (EOS) is the core element of the Ethiopian
National TVET-Strategy and an important factor within the context of the National
TVET-Qualification Framework (NTQF).They are national Ethiopia standards, which
define the occupational requirements and expected outcome related to a specific
occupation without taking TVET delivery into account.
This document details the mandatory format, sequencing, wording and layout for the
Ethiopia Occupational Standard which comprised of Units of Competence.
A Unit of Competence describes a distinct work activity. It is documented in a

standard format that comprises:
 Occupational title and NTQF level
 Unit code
 Unit title
 Unit descriptor
 Elements and Performance criteria
 Variables and Range statement
 Evidence guide
Together all the parts of a Unit of Competence guide the assessor in determining
whether the candidate is competent.
The ensuing sections of this EOS document comprise a description of the respective
occupation with all the key components of a Unit of Competence:
 chart with an overview of all Units of Competence for the respective level
including the Unit Codes and the Unit Titles
 contents of each Unit of Competence (competence standard)
 occupational map providing the technical and vocational education and training
(TVET) providers with information and important requirements to consider when
designing training programs for this standards and for the individual, a career
path
Ministry of Education Masonry Version 4

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Copyright Ethiopian Occupational Standard September 2010
UNIT OF COMPETENCE
Occupational Standard: Masonry
Occupational Code: CON MAS
NTQF Level III

CON MAS3 01 0910 CON MAS3 02 0910 CON MAS3 03 0910
Prepare Technical Prepare Bill of Quantity Monitor Excavation
Drawings

Construct Decorative Construct Fireplaces/ Repair and Maintain
Brickwork Chimney with Cladding Masonry Structures

Monitor Demolishing Erect stone Memorials Restore and Preserve
and Monuments Natural Stone Features,
Monuments and Buildings
Monitor Implementation Apply Quality Control Lead Small Teams
of Workplan/Activities

Lead Workplace Improve Business Maintain Quality
Communication Practice System and Continuous
Improvement
Processes (Kaizen)
NTQF Level II
Set-out Masonry Produce Bricks and Erect Brick and Block
Structures Blocks Structures

Lay Multi-Thickness Repair and Rectify Use Brick Laying and
Walls and Piers Masonry Structure Block Laying Tools and
Equipment
Lay Natural Stone Construct Masonry Work in Team
Steps and Stairs Environment

Participate in Workplace Develop Business Apply Continuous
Communication Practice Improvement Processes
(Kaizen)

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NTQF III

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Occupational Standard : Masonry Level III
Unit Title Prepare Technical Drawings
Unit Code CON MAS3 01 0910
Unit Descriptor This unit specifies the competency required to read and interpret
plans and specifications and produce sketches, orthographic and
sectional view drawings relevant to General Construction
projects.
Elements Performance Criteria

1. Collate 1.1 OHS requirements associated with preparing basic building
information for drawings and documentation tasks and the workplace
drawings environment are adhered to.
1.2 Quality requirements of the company operations are
recognized and adhered to.
1.3 Tools and equipment selected are consistent with preparing
construction drawings and documentation, checked for
serviceability and any faults reported to supervisor.
1.4 Drawing type is selected from a range of drawings to suit job
requirements.
1.5 Key features, site dimensions and orientation, buildings,
services and features are identified for inclusion in drawings.
2. Create simple 2.1 Drawing medium is selected to suit job requirements.
sketches, 2.2 Simple two dimensional drawings and sketches are prepared
orthographic using standard drawing conventions.
drawings and
sectional 2.3 Simple three dimensional drawings and sketches are
views prepared using standard drawing conventions.
2.4 Sectional details of simple building elements and elevations
are prepared using standard drawing conventions.
2.5 Common symbols and abbreviations are included using
correct format and conventions.
2.6 Title panels are prepared to enable verification that drawing
used is the latest version.
3. Develop 3.1 Purpose of specification is identified as they relate to
specifications building drawings.
3.2 Elements are identified as suitable for use in specifications.
3.3 Specification for a construction project is drafted using correct
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format and conventions.
Variables Range
Occupational OHS requirements are to be in accordance with State or
Health and Territory legislation and regulations, organizational safety
Safety(OHS) policies and procedures, and project safety plan. This may
include:
 protective clothing and equipment
 use of tools and equipment
 workplace environment and safety
 handling of materials
 use of firefighting equipment
 organizational first aid
 hazard control and hazardous materials and substances
The following are included:
Tools and
Equipment  Pencil, pen and ink
 computer aided drafting
 graph paper
 cartridge paper or tracing paper
Key features of drawings may include but not be limited to:
Key features of
drawings  shape of site, proposed building(s), roads
 easements, existing buildings/structures, services
 dimensions, types of structure, shape of structure
 type of construction, layout, service requirements
 location of plant and machinery
 vertical and horizontal measurements
Orientation of site is to include:
Orientation
 relationship to the north compass point
 location of roads
 relationship to neighboring properties
Services may include but not be limited to:
Services
 drainage, sewerage, gas
 telephone and cable
 water and electricity
Drawing mediums may include:
Drawing mediums
 pencil, pen and ink
 computer aided drafting
 graph paper
 cartridge paper or tracing paper
Specifications  quality of work,
 quality assurance
 nominated sub-contractors
 provision of site access/facilities
 details relating to performance including:
 standards of work

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 tolerances
 material types and characteristics
 treatments and finishes
Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence
 Location, interpretation and application of relevant
information, standards and specifications
 Compliance with site safety plan, OHS regulations and
State/Territory legislation applicable to workplace
operations
 Compliance with organizational policies and procedures
including quality requirements
 Communication and working effectively and safely with
others
 Production of at least two sketches, one orthographic
drawings and one sectional view drawings for a minimum
of three construction projects in compliance with standard
drawing conventions
Underpinning Demonstrates knowledge of:
Knowledge and  Features of plans and elevations including direction, scale,
Attitudes key, contours, symbols and abbreviations
 Commonly used General Construction symbols and
abbreviations
 The processes for application of scales in plan
preparation/interpretation
 Techniques for orienting/confirming the orientation of a
plan
 Key features of formal job specifications
 Site and equipment safety requirements
 Project quality requirements
 General Construction terminology
 Basic calculations of heights, areas, volumes and grades
 Drawing techniques and conventions
Demonstrates skills to:
Underpinning
Skills  Create simple sketches, orthographic drawings and
sectional views
 Develop specifications
Access is required to real or appropriately simulated situations,
Resources
including:
Implication
 work areas, materials and equipment
 information on workplace practices and OHS practices
Competency may be assessed through:
Methods of
Assessment  Interview / Written Test
 Demonstration/ Observation with Oral Questioning
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Context of Competency may be assessed in the work place or in a
Assessment simulated work place setting
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Unit Title Prepare Bill of Quantity
Unit Descriptor This unit specifies the competency required to estimate
materials, labor and time requirements and establish costs for
provision of services or products.

1. Gather 1.1 Details of customer requirements are obtained through
information discussion with customer or from information supplied
1.2 Plans/specifications are accessed and site inspected
1.3 Details of products and/or services to be provided are
developed
1.4 Delivery point and methods of transportation are
determined where necessary
1.5 Details are recorded in accordance with workplace
procedures
2. Estimate 2.1 Work, including preparatory tasks, is planned and
materials, sequenced
labour and time 2.2 Types and quantities of materials, tools and equipment
required for product work are estimated
2.3 Labour requirements to perform work are estimated
2.4 Time requirements to perform work are estimated
3. Calculate costs 3.1 Total materials, labour and overhead costs are calculated
in accordance with workplace procedures
3.2 Total work cost is calculated, including overheads and
mark-up percentages
3.3 Final cost for work is calculated
4. Document and 4.1 Details of costs and charges are documented in
verify details accordance with workplace procedures
4.2 Costs, calculations or other details are verified in
accordance with workplace procedures
4.3 Customer quotation/tender is prepared
4.4 Details are documented for future reference in accordance
with workplace procedures
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Variables Range
Tools and Tools and equipment are to include:
Equipment  calculators and stationery,
 measuring equipment appropriate to work
May also include:
 leveling equipment,
 ladders/elevated work platforms,
 computers running appropriate software for estimating,
 calculating necessary details Information
Evidence Guide
Competence  Locate, interpret and apply relevant information,
standards and specifications to the estimation and costing
of work
 Apply safety requirements throughout the work sequence,
including the use of personal protective clothing and
equipment
 As a minimum, estimate and cost three varied jobs in at
least Class 1 buildings, including: estimate quantities of
material required
 Determine the types and amount of labour required to
complete the work
 Estimate time required to complete the work
 Estimate overheads associated with the job
 A written quotation/tender for each of the work
requirements
 Communicate and work effectively and safely with others
Knowledge and  the SI system of measurements
Attitudes
 workplace and equipment safety requirements
 the relevant statutory and authority requirements
related to estimating and costing work
 the standards applicable to the work to be undertaken
 estimating and calculating processes
 the impact of time on wages and other costs
 the sources of information and the processes for the

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calculation of material requirements
 the process of estimating and costing work
 tendering and contracting processes
 safe work method statements
Underpinning Demonstrates skills to:
Skills  Perform SI systems of measurements
 Properly use measuring instruments and tools
Resource The following resources should be provided:
Implications  Access to relevant workplace or appropriately simulated
environment where assessment can take place
 Materials relevant to the proposed activity or task
Methods of Competency may be assessed through:
Assessment  Interview/Written Test
 Demonstration/Observation with Oral Questioning
Context for Competency may be assessed in the work place or in a

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Unit Title Monitor Excavation
Unit Descriptor This unit specifies the competency required to undertake hand
excavation tasks and excavations requiring the assistance of
plant machinery to form excavations for footings and the
provisions of services. The unit includes excavation to new and
existing sites, new or diversion of existing services.

1. Plan and 1.1 Work instructions and operational details are obtained,
prepare confirmed and applied
1.2 Safety requirements are followed in accordance with
safety plans and policies
1.3 Signage/barricade requirements are identified and
implemented
1.4 Tools and equipment selected to carry out tasks are
consistent with the requirements of the job, checked for
serviceability and any faults are rectified or reported prior to
commencement
1.5 Material quantity requirements are calculated in accordance
with plans and/or specifications
1.6 Materials appropriate to the work application are identified,
obtained, prepared, safely handled and located ready for
use
1.7 Environmental protection requirements are identified for the
project in accordance with environmental plans and
regulatory obligations and applied
2. Locate 2.1 Excavation route is located, and line and depth established
excavation site from site plans and instructions
and erect safety 2.2 Site pegs/profiles are used to identify service markers and
equipment to set out service points and the excavation limits are
marked
2.3 Safety barricades and signs appropriate to the project are
erected in positions as required by site safety plan and
personal protective equipment
2.4 Temporary drainage system is established to divert surface
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and sub-surface water from excavation
2.5 Service markers or taped areas are identified and damage
or interference with underground services avoided
3. Dig excavations 3.1 Excavations safely dug with hand tools to ensure correct
route, line and depth and procedures are used to minimize
risk to self and others
3.2 Machine operator is assisted with excavation to ensure
correct route, line and depth and that correct procedures are
used to minimize risk to self and others
3.3 Trench/excavation support is installed where specified by
job specifications and/or regulations
3.4 Excavation is cleaned free from loose material with hand
tools and to job requirements and instructions
4. Clean up 4.1 Work area is cleared and materials disposed of, reused or
recycled in accordance with legislation/regulations/codes of
practice and job specification
4.2 Tools and equipment are cleaned, checked, maintained and
stored in accordance with manufacturers' recommendations
and standard work practices.
Variables Range
Occupational OHS requirements are to be in accordance with Legislation/
Health and Safety regulations/codes of practice, organizational safety policies and
(OHS) procedures and project safety plan. This may include :
 protective clothing and equipment,
 use of tools and equipment,
 workplace environment and safety,
 handling of materials,
 use of fire fighting equipment,
 organizational first aid,
Tools and Tools and equipment are to include but not be limited to:
Equipment  hammers, measuring tapes/rules, shovels, string lines,
 levels and may include wheelbarrows, straight edges,
brooms,
 buckets, hoses, saws, profiles, set out pegs, picks, crow
bars,
 automatic levels, laser levels, staff
Materials are to include but not be limited to:
Materials
 timber, nails, pegs,
 sheet material shoring (timber and metal)
Personal  Personal protective equipment is to include that prescribed
protective under legislation/regulation/codes of practice and
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workplace policies and practices
equipment
 Safe operating procedures are to include but not be limited
to:
 the conduct of operational risk assessment and treatments
associated with power cables (including overhead service
trays, cables and conduits),
 lighting, earth leakage boxes, trip hazards,
 working with dangerous materials, working in
confined spaces,
 surrounding structures, restricted access barriers,
 traffic control, working at heights, working in proximity
to others,
 worksite visitors and the public
 Emergency procedures are to include but may not be
limited to:
 extinguishing fires,
 organizational first aid requirements and evacuation
 Environmental requirements are to include but are not
limited to:
 waste management,
 noise, dust,
 vibration and clean-up management
Evidence Guide
Critical Aspects of  Location, interpretation and application of relevant
Competence information, standards and specifications
 Compliance with site safety plan and OH&S
legislation/regulations/codes of practice applicable to
workplace operations
 including quality requirements
 Safe and effective operational use of tools, plant and
equipment Communication and working effectively and
safely with others
 Determined from existing set out, mark out and excavate
site as part of an overall project without damaging
 Services to job specifications
Knowledge and
 Workplace and equipment safety requirements
Attitudes
 Quality requirements

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 Tools and equipment types, characteristics, uses and
limitations
 Excavation techniques
 Excavation materials
 Processes for the calculation of material requirements
 Material Safety Data Sheets
 Plans, drawings and specifications
 Materials handling, storage and environmentally friendly
waste management
 Safe work with plant
 Regulatory requirements for excavation support
 In-ground services and relevant markers
 Safe work method statements
Underpinning
Skills  Locate excavation site and erect safety equipment
 Dig excavations
The following resources should be provided:
Resource
Methods of
Competency may be assessed in the work place or in a
Context for
simulated work place setting
Assessment

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Unit Title Construct Decorative Brickwork
Unit Descriptor This unit contains all elements which refer to the construction of
the decorative brickwork.

1. Prepare for 1.1 Work instructions, including plans, specifications, quality
work requirements and operational details are obtained,
confirmed and applied.
safety plans and policies.
1.3 Plant, tools and equipment selected to carry out tasks that
are consistent with the requirements of the job, checked for
commencement.
with plans and/or specifications.
use.
regulatory obligations and applied.
2. Set out for 2.1 Location and structural feature details of brickwork are
decorative determined from drawings and specifications
brickwork 2.3 Brickwork is set out to location to dimensions from drawings
and specifications.
2.4 Mortar is mixed to specifications.
3. Lay bricks to 3.1 Corbelling design is checked from specifications to ensure
form corbels overhang design is in accordance with job drawings and
and protrusions specifications.
3.2 Bricks are laid to maintain bond and level alignment to form
corbels to design and specifications.
3.3 Bricks are laid to form featured protrusions in accordance
with job drawings and specifications.

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4. Construct 4.1 Junction at corners is determined in accordance with
brickwork to specifications.
acute and 4.2 Standard bricks are laid to line and level to form dogtooth
obtuse angled and miter junctions in accordance with specifications.
corners
4.3 Squints and standard bricks are laid to line and level to form
designed flush junctions in accordance with specifications.
4.4 Bond and gauge are maintained to specification.
5. Lay plinth bricks 5.1 Plinth bricks are laid to level and alignment to form
or squints to protruding plinth in accordance with specifications.
form plinth 5.2 Plinth bricks/squints are laid to sill locations to form feature
areas or sills finish to level and alignment in accordance with
specifications.
6. Install 6.1 Bricks are cut and laid on edge miter coping to 90° corner.
decorative 6.2 Bricks are cut and laid on edge miter coping to 135° corner.
capping
7. Construct 7.1 Area for set out is located, checked for plumb and level and
decorative to be clean and dry in accordance with manufacturers’
panel specifications.
7.2 Panel is set out to plan and specifications.
7.3 Whole bricks are laid to conform to the set out.
7.4 Starting edges and feather edges are cut and laid to
conform to set out.
8. Finish joints 8.1 Brickwork joints in laid brickwork are raked or ruled to
correct depth in accordance with job specification.
8.2 Brickwork is brushed down prior to drying using appropriate
brushing tool in accordance with job specifications.
9. Clean Up 9.1 Work area is cleared and materials disposed of, reused or
practice and job specification.
9.2 Plant, tools and equipment are cleaned, checked,
maintained and stored in accordance with manufacturers’
recommendations and standard work practices.
Variables Range
Occupational Safety requirements are to be in accordance with legislation/
Health and regulations/codes of practice, organizational safety policies and
Safety(OHS) procedures and project safety plan. This may include:
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Personal protective equipment is to include:
 that prescribed under legislation/regulation/codes of
practice,
 workplace policies and practices
Safe operating procedures are to include but not be limited to:
 the conduct of operational risk assessment and
treatments associated with power cables (including
overhead service trays, cables and conduits),
 underground services (water, gas, electricity,
communications),
 lighting, earth leakage boxes, trip hazards, working with
dangerous materials,
 working in confined spaces, surrounding structures,
 restricted access barriers, traffic control, working at
heights,
 working in proximity to others, worksite visitors and the
public
Emergency procedures related to this unit are to include but
may not be limited to:
 emergency shutdown and stopping,
Tools and Tools and equipment are to include but not limited to:
Equipment  wheelbarrows, concrete mixers, elevators, brick grabs,
 brooms, hoses, shovels, measuring tapes/rules,
hammers (brick, club..),
 bolsters, shovels, spirit levels, trowels, jointing tools,
 mortar boards, straight edges, profiles, line blocks, line
pins,
 builders lines, masonry saws, jig saws and pointing or
raking tools
May also include:
 forklifts, pallet trolleys,
 brick buggies,
 scaffolds and materials hoists
Materials Materials are to include but not limited to:
 clay bricks, masonry blocks,
 timber/ ply board, sealants,
 reinforcing materials, aggregates,
 cement and lime and waterproofing materials.

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Evidence Guide
Demonstrates skills and knowledge in:
Critical Aspects of
Assessment requires evidence that the candidate:
Competence
 Set out for decorative brickwork
 Lay bricks to form corbels and protrusions
 Construct brickwork to acute and obtuse angled corners
 Finish joints
 Install decorative capping
 Construct decorative panel
 Lay plinth bricks or squints to form plinth areas or sills
Demonstrates knowledge of:
Underpinning
Knowledge and  Workplace and equipment safety requirements,
Attitudes  Quality requirements
 Plant, tools and equipment types, characteristics, uses
and limitations
 The techniques of constructing decorative brickwork -
Decorative brickwork materials
 Processes for the calculation of material requirements -
Material Safety Data Sheets
waste management
 Measurement and calculation
 Communication processes – verbal and signaling
 Safe work methods
Underpinning
Skills  Lay bricks to form corbels and protrusions
 Construct brickwork to acute and obtuse angled corners
 Lay plinth bricks or squints to form plinth areas or sills
 Install decorative capping
 Construct decorative panel
Resources Access is required to real or appropriately simulated situations,
Implication including work areas, materials and equipment, and to
information on workplace practices and OHS practices.
Assessment Competency may be assessed through:
Methods  Interview / Written Test

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Occupational Standard: Masonry Level III
Unit Title Construct Fireplace/Chimney with Cladding
Unit Descriptor The unit contains the setting out, preparing and the construction
of the hearth and fireboxes for fireplaces/Chimneys with
cladding.

commencement.
use.
2. Set out 2.1 Bricks and/or blocks are identified, selected and checked
brickwork/ block for conformity with specifications and comply with
work standards.
2.2 Work platform is erected in accordance with regulatory and
workplace requirements.
2.3 Location and structural details of brickwork/ block work
identified from plans and job specifications.
2.4 Base brickwork below floor construction is set out to
location, dimensions and specifications in compliance with
standards.
2.5 Brickwork/ block work is set out to location and dimensions
from drawings and specifications.
3. Construct base 3.1 Mortar mix is prepared and checked for conformity and

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brickwork/ block bricks/blocks laid to set out to specifications and standards.
work for 3.2 Brickwork/ block work gauge is determined and set out rod
cladding is prepared.
3.3 Base brickwork/ block work is constructed for cladding
installation to requirements of regulations and
specifications.
3.4 Sub-floor ventilation is installed in accordance with
specifications.
4. Set up and 4.1 Structural frame is checked to ensure it is ready for brick/
erect cladding block cladding maintaining minimum cavity.
4.2 Damp proof courses are installed to specifications and in
accordance with standards.
4.3 Ventilation for veneer construction is built to specifications
and requirements of standards.
4.4 Wall ties are positioned and correctly fixed to framework to
standards.
4.5 Openings are constructed and flashings installed to job
specifications
4.6 Cavities are kept clear of mortar droppings and bridging
4.7 Lintels are installed to job specifications.
4.8 Top brickwork/ block work is constructed to eaves/gable
level in accordance with standards
4.9 Veneer gable is constructed as required by plans and
specifications.
4.10 Walls are built to gauge straight and true in plumb, line and
level within standards tolerance.
4.11 Control joints are formed in accordance with locations on
job drawings and specifications and standards.
4.12 Weep holes, brick/block reinforcing, vermin proofing and
wall flashing are located and built in to job specifications.
4.13 Sill bricks are cut where required and laid to line in
accordance with job specifications.
5. Rake/rule joints 5.1 Joints of laid brickwork/ block work are raked or ruled to
and clean face correct depth and profile in accordance with job
specifications.
5.2 Brickwork/ block work is brushed down prior to drying to
remove unwanted mortar and face cleaned.
5.3 Excess mortar is removed from brick/block work surfaces
and cavities are cleaned free of mortar and debris in
accordance with manufacturer’s recommendations, job
specification and standards.
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Variables Range
Occupational OHS requirements are to be in accordance with legislation/
 hazard control, hazardous materials and substances,
 restricted access barriers, traffic control,
 working at heights, working in proximity to others,
Personal protective equipment is to include that prescribed
under legislation/regulation/codes of practice and workplace
policies and practices
Safe operating procedures are to include but not be limited to:
 the conduct of operational risk assessment and
treatments associated with power cables (including
overhead service trays, cables and conduits),
communications),
 working with dangerous materials, working in confined
spaces,
 surrounding structures,
 restricted access barriers and working at heights
Emergency procedures related to this unit are to include but
Equipment  wheelbarrows, concrete mixers, brooms, buckets, hoses,
 shovels, measuring tapes/rules, plumb rules, jointing
tools,
 hammers (brick, club, scotch), bolsters, shovels, spirit

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levels,
 dumpy levels, trowels, mortar boards, straight edges,
 profiles, string lines, line blocks, line pins, builders lines,
 masonry saws, mason’s squares, jig saws, elevators,
 brick grabs and pointing or raking tools
May also include:
 scaffolds, elevators, materials hoists,
 forklifts, pallet trolleys, brick buggies,
 small petrol/diesel engines/compressors
 clay bricks, masonry blocks, timber/ ply board, sealants,
 reinforcing materials, aggregates, cement and lime
Are to include but not limited to:
 reinforcing materials, aggregates,
 cement and lime and waterproofing materials
Evidence Guide
Critical Aspects of Demonstrates skills and knowledge in:
Competence Assessment requires evidence that the candidate:
 Constructs base brickwork/ block work for cladding
 Sets up and erect cladding
 Rakes/rules joints and clean face
Knowledge and  Workplace and equipment safety requirement
and limitations
 The techniques of masonry veneer construction
including:
 gable and eaves construction,
 damp proofing, flashings and ventilation,
 vermin control, anti-termite measures,
 floor, wall and roof members,
 tying components, timber sub-floor construction,
 lintels and load bearing components
 Characteristics and applications of materials for masonry
veneer construction
waste management

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Brick and block expansion and growth, control and
articulation joints
 Brick bond patterns
 Communication processes – verbal and signaling - Safe
work methods
Underpinning
Skills  Construct base brickwork/ block work for cladding
 Set up and erect cladding
 Rake/rule joints and clean face
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Unit Title Repair and Maintain Masonry Structures

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Unit Descriptor This unit contains the location of damaged sections of masonry
structures including lowering and replacing of different
concerned damaged sections.

1.1 Quality Assurance requirements for company’s construction
1. Plan and
operations are recognized and adhered to.
prepare
1.2 OHS requirements for application tasks and workplace
environment are recognized and adhered to.
1.3 Material requirements is assessed against drawings, work
location and specifications.
1.4 Appropriate personal protective equipment is selected,
correctly fitted and used.
1.5 Tools and equipment are selected to carry out processes
consistent with requirements of job and checked for
serviceability.
1.6 Safety hazards are identified and correct procedures are
used to minimize risk to self and others.
1.7 Working platform/scaffolding is erected in accordance with
OH&S regulations.
2.1 Damaged section is located, clearly identified and confirmed
2. Locate
with architect’s requirements.
damaged
2.2 Extent of damaged section and overall dimensions of
section of
replacement stone correctly determined.
masonry
structure
3.1 Appropriate lifting equipment is installed and tested to
3. Install
OH&S regulations and job requirements.
lifting/lowering
equipment
4.1 Damaged section is accurately and safely cut out to
4. Remove
predetermined dimensions without damage to surrounding
damaged
stone.
structure
4.2 Waste materials are safely lowered and removed from site
in accordance with job and OH&S requirements.
4.3 Bedding planes to support replacement stone accurately
formed to minimize size of replacement stone.
5. Select matching 5.1 Color and type, materials and styles of existing complex
components stone components associated with openings, arches, string
and plinth courses, straight and curved walling copings
identified and matched with replacement stone to architect's
specifications.
6.1 Dimensions and profile of replacement components are
6. Replace
correctly determined and appropriate templates made.
components
6.2 Replacement components are accurately worked to match
dimensions and profile.
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6.3 Replacement components drilled/slotted for dowels/brackets
in accordance with fixing specifications.
6.4 Replacement components correctly handled and raised to
position for placement.
6.5 Components placed, fixed and bedded in location with
adhesive or mortar according to specification.
6.6 Vertical joints filled with mortar or sealant, where applicable,
to specifications.
6.7 Stonework cleaned using dry, liquid or chemical means in
accordance with type of stone lay.
7.1 Area cleared of waste material, equipment and scaffolding.
7. Clean up
7.2 Waste and unwanted material disposed of safely.
7.3 Unused materials stored/stacked.
7.4 Tools and equipment cleaned, maintained and stored.
Variables Range
OHS requirements to be in accordance with State/Territory
Occupational
legislation and regulations and may include:
Health and
Safety(OHS)  workplace environment and safety
 working platforms and scaffolding
Tools and equipment may include:
Tools and
Equipment  measuring tape/rule
 hammers
 spirit level
 squares
 masonry chisels
 scaffolding
 rollers
 power drills including impact
 power grinder
 air compressor and hoses
 power leads
Evidence Guide
Assessment requires evidence that the candidate:
Critical Aspects of
Competence  Replaces components

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 Installs lifting/lowering equipment
 Removes damaged structure
 Selects matching components
 Locates damaged section of masonry structure
Underpinning  Demonstrates knowledge of:
Knowledge and  workplace and equipment safety requirements including:
Attitudes  relevant statutory regulations,
 codes and standards
 drawings and specifications
 types of stone and characteristics
 fixing of stone
 mortar mix composition
 range of mortar additives including plasticizer/s and/or
application
 Building Code of Ethiopia
 lifting equipment
 plant, tools and equipment
 measuring and leveling
 templates for stonework
Underpinning
Skills  Locate damaged section of masonry structure
 Install lifting/lowering equipment
 Remove damaged structure and to replace components
Access is required to real or appropriately simulated situations,
Resources
including work areas, materials and equipment, and to
Implication
Assessment
Methods  Interview / Written Test
 Demonstration / Observation with Oral Questioning

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TOP
Unit Title Monitor Demolition
Unit Descriptor This unit specifies the competency required to carry out general
demolition work to minor building structures to facilitate alterations,
extensions and additions to a building. The unit includes work
being completed to a work schedule, plans and specifications.

1. Plan and 1.1 Work instructions, including plans, specifications, quality
prepare requirements and operational details are obtained, confirmed
and applied
1.2 Safety requirements are followed in accordance with safety
plans and policies
1.3 Signage/barricade requirements in accordance with safety
plans and policies are identified and implemented
1.4 Plant, tools and equipment selected to carry out tasks are
consistent with the requirements of the job, checked for
commencement
with plans and/or specifications
obtained, prepared, safely handled and located ready for use
1.7 Personal protection requirements are identified for the
project in accordance with environmental plans and regulatory
obligations and applied
2. Demolish 2.1 Designated demolition area is assessed to determine scope of
minor building work in accordance with legislation/ regulations/ codes of
Structures practice
2.2 Risks are identified and managed
2.3 Preparatory work is completed
2.4 Demolition procedures are carried out consistent with safe and
effective processes of dismantling/demolishing and removing
materials from location to designated storage area
2.5 Materials and building component parts are safely and
effectively handled using appropriate material handling
techniques consistent with the type of building materials and
components
2.6 Materials and components identified for salvaging are safely
and effectively handled, stored and stacked ready for transport
in accordance with OH&S material handling practices and
techniques

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recycled in accordance with legislation/regulations/codes
of practice and job specification
3.2 Plant, tools and equipment are cleaned, checked, maintained
and stored in accordance with manufacturers'
recommendations and standard work practices
Variables Range
Occupational OHS requirements are to be in accordance with State or Territory
Health and legislation and regulations, organisational safety policies and
Safety(OHS) procedures, and project safety plan. This
may include:
Tools and Tools and equipment may include but not be limited to:
Equipment  hammers, pinch bars, crow bars, picks, shovels,
 sledge hammers, wheelbarrows, scaffolding, elevated work
 platforms, brooms, water hoses and spray attachments,
 pneumatic and electric tools, air compressors, power
 leads, props, saw stools and planks, ladders, power
 saws, hand saws, angle grinders, chisels, spanners, allen
 keys, pliers, pincers and hack saws
Materials Materials may include but not be limited to:
 timber, metal,
 reconstituted timber products,
 concrete, brickwork, glass,
 tiles and other prefabricated materials
Personal Personal protective equipment is to include that prescribed under
protective legislation, regulation and workplace policies and practices
requirements
Evidence Guide
Critical Aspects Assessment requires evidence that the candidate demonstrate
of Competence competency in:
 Location, interpretation and application of relevant
 Compliance with site safety plan, OHS regulations and
State/Territory legislation applicable to workplace operations
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equipment
others
 Produce the plan for and complete the demolition of a
section of a standard house to accommodate an extension,
including removal of an external load bearing wall to form an
opening of no less than 3 metres wide
Knowledge and  Workplace and equipment safety requirements
 Plant, tools and equipment types, characteristics, uses and
imitation
 Demolition operations and techniques
 Demolition and building materials
 Processes for the calculation of material removal
waste management
 Framing and roofing
 Safe work method statements
 Scaffolding
 Hazardous substances including lead, fiberglass and
asbestos
 Safe work method statement
Skills  Demolish minor building Structures
Implication including work areas, materials and equipment, and to information
on workplace practices and OHS practices.
 Demonstration / Observation with Oral Questioning
Context of Competency may be assessed in the work place or in a simulated
Assessment work place setting

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TOP
Unit Title Erect Stone Memorials and Monuments
Unit Descriptor This unit deals with the right understanding of erecting
monuments and memorials.

1. Plan and 1.1 Quality Assurance requirements with company's stone
prepare work masonry operations recognized and adhered to.
1.2 OH&S requirements for application tasks and workplace
environment recognized and adhered to.
1.3 Job material and equipment requirements determined from
drawings, site location and specifications.
1.4 Appropriate personal protective equipment selected,
1.5 Tools and equipment selected to carry out processes
consistent with job requirements and checked for
serviceability.
1.6 All work to comply to Damp proof courses and flashings,
Masonry Code and Wall ties on Masonry construction.
1.8 Tools and equipment selected consistent with the
requirements of stone veneer construction, checked for
serviceability and faults reported to supervisor.
2. Construct 2.1 Monument footings set out and excavated to dimensions
footings and from drawings and specifications.
prepare 2.2 Reinforcement placed, formwork fixed and concrete poured
monument to provide footings to specifications.
stones 2.3 Delivered stone checked for conformity to size, design and
specifications.
2.4 Layout set out on footings to dimensions of design.
2.5 Appropriate lifting equipment installed and tested or made
ready to OH&S regulations and job requirements, where
applicable.
3. Set up side 3.1 Side stones stood up into position on packing of cement
stones into sheet or stone pieces.
place 3.2 Packing adjusted to provide slight fall towards front stone.
3.3 Side stones checked for plumb and packing adjusted where
required.
3.4 Measurement for diagonals and parallel checked to be true.
3.5 Stones checked for alignment by leveling at both front and
back ends of side stones.
4. Prepare dowel 4.1 Depth of abutting dowel holes checked for measurement.
joints 4.2 Dowels measured and marked to length – 10 mm and cut to
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marks.
4.3 Dowels inserted in or located near applicable holes.
5. Stand up front 5.1 Mortar mixed to specification and inserted into side stone
and back stones holes.
5.2 Designated dowels inserted into mortared holes to full depth.
5.3 Back stone positioned on timber packing ready for lifting into
place.
5.4 Timber pieces placed against side stones to avoid chipping
in lifting.
5.5 Mortar placed to fill holes and back stone raised into
position.
5.6 Back stone maneuvered into close joints and packing
adjusted to ensure back stone level.
5.7 Front stone located, raised and maneuvered into position to
finish with joints to specifications and level.
6. Grout base and 6.1 Grout prepared and mixed to specification.
joints 6.2 Joints between kern stones and base packed slightly with
grout to specifications.
6.3 Krebs joints cleaned with wet cloth and grouted to
specifications.
7. Fix headstone 7.1 Dowels for joints measured and cut to specifications.
to back stone 7.2 Dowel holes filled with mortar and dowels placed fully into
back stone.
7.3 Headstone raised and lowered carefully into place.
7.4 Headstone finished plumb and level to specification.
8. Fill centre and 8.1 Centre area filled and finished to specified base.
finish with chip 8.2 Brick or concrete supports placed in each corner and
top maximum 50 mm thick reinforced concrete slab poured to
specification.
8.3 Bluestone and granite screening mixed and spread to
specified finished level.
9. Fit cover stone 9.1 Dowels for joints, where applicable, measured and cut to
and finish specifications.
monument 9.2 Centre area filled to specifications. 9.3 Dowel holes filled
with mortar and dowels placed fully into position.
9.4 Cover stone lifted into place and rested upon timber packing
pieces.
9.5 Cover stone lowered into place using wedges to finish in
position.
9.6 Pointing/grouting material prepared and applied to joints,
finishing to specification.
10. Clean up 10.1 Monument cleaned down and polished where applicable to
specification.
10.2 Area cleared and waste material disposed of safely.
Variables Range
Occupational OHS requirements to be in accordance with State/Territory

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Health and legislation and regulations may include:
safety(OHS)  workplace environment and safety
 working platforms
Personal protective equipment may include:
 boots
 safety glasses/goggles
 ear plugs/mugs
 dust masks/respirators
 gloves
 gloves
Tools and Tool plant and equipment may include but are not limited to:
 hammer
 spirit level
 squares
 concrete mixer
 masonry chisel
 hacksaw
 power grinder
 shovels
 impact drill
 wheelbarrow
 air compressor and hoses
 power leads
 generator
 trowels
 rollers
 pinch bars
 fencing bars.
Lifting equipment may include is not limited to:
 gin poles
 shear legs
 hydraulic or mechanical jacks.
Reinforcement It may include:
Steel bars of special size which are put in a footing
Evidence Guide
Competence  constructs footings and prepare monument stones,
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 sets up side stones into place,
 prepares dowel joints,
 stands up front and back stones,
 fits cover stone and finish monument,
 fixes headstone to back stone,
 fills centre and finishes with chip top,
 grouts base and joints,
 knows different mortars,
 knows different stones and their structure
Underpinning A knowledge of:
Knowledge and  lifting equipment
Attitudes  workplace and equipment safety requirements including:
relevant statutory regulations,
 concrete footings
 stone monument construction methods
 Headstones and Monuments
 measure and leveling
 materials handling
 adhesives and sealants
Underpinning  Construct footings and prepare monument stones
Skills  Prepare dowel joints
 Stand up front and back stones
 Grout base and joints
 Fix headstone to back stone

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TOP
Restore, Preserve and Maintain Natural Stone Features,
Unit Title
Monuments, and Buildings
Unit Descriptor This unit deals with all elements in the field of restoration,
preservation and maintenance of monuments and buildings out
of natural stone.

1. Plan and 1.1 Quality Assurance requirements for company’s construction
prepare operations recognized and adhered to.
1.2 OH&S requirements for application tasks and workplace
1.3 Material requirements assessed against drawings, work
serviceability.
1.6 Safety hazards identified and correct procedures used to
minimize risk to self and others.
1.7 Working platform/scaffolding erected in accordance with
OH&S regulations
2. Complete 2.1 Client’s requirements are confirmed in terms of restoration
project work to be undertaken.
preparations. 2.2 Type of stone is identified. Range: granite, marble, concrete,
basalt, sandstone.
2.3 Restoration requirements are identified in terms of type of
deterioration and extent.
2.4 Specifications are drawn up in terms of areas to be restored.
2.5 Schedule of work is developed to meet job specifications.
2.6 Access to site is arranged to meet proposed schedule of
work.
2.7 Site safety precautions are complied with as set down in the
site safety plan.
3. Set up work 3.1 Area where restoration is to be conducted is to plan and job
area specifications.
3.2 Actions taken in the event that the site is not to plan and
specifications are in accordance with enterprise practices.
3.3 Plant and materials are located to facilitate work flow.
3.4 Work of other trades is protected prior to commencement of
work in accordance with enterprise practices.
3.5 Lifting and handling equipment is set up in accordance with
manufacturer’s specifications.

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4. Restore 4.1 Damaged area is cut out without further damage to
damaged area. surrounding stonework.
4.2 Area to be repaired is stabilized to prevent damage to project
and injury to personnel. Range: injection of resin, riveting of
slabs, chemical nags, expansion nags, and injection dowels,
sealed joins replacement of anchors.
4.3 Stone is restored with profile and design in accordance with
specifications. Range: natural stone, plastic stone.
4.4 Completed restoration is in accordance with job
specifications.
5. Preserve and 5.1 Stonework is cleaned using method consistent with type and
maintain condition of stone. Range: low pressure water spray,
natural stone. controlled sand blasting, dry or wet chemicals.
5.2 Agent applied to restored area to preserve and protect the
stonework is consistent with type of stone.
5.3 Preventative maintenance program is established in
accordance with contract.
6. Complete work 6.1 All operations are completed without damage to project,
operations and plant, or materials.
clean up. 6.2 All activities comply with the requirements of the site safety
plan.
6.3 All plant is used, maintained, repaired, cleaned, and stored
according to manufacturer’s specifications and enterprise
practices.
6.4 All documentation is completed according to enterprise
practices.
6.5 Work site is left as specified in terms of contract with client.
6.6 Surplus materials are dealt with according to legislation and
enterprise practices.
Variables Range
Occupational OH&S requirements to be in accordance with State/Territory
Health and legislation and regulations and may include:
safety(OHS)  workplace environment and safety
 hazardous materials
 safety goggles/glasses
 boots, ear plugs/muffs
 gloves, dust masks/respirators, cap
Stone for monuments include but are not limited to:
 granite, marble, basalt
 pre-cast concrete sections
 re-constituted stone
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Stone for monuments include but are not limited to:
 granite , marble, basalt
 pre-cast concrete sections
 re-constituted stone
Tools and Admixtures may include:
Equipment  plasticizers, water proffers,
 setting retardants, etc.
Supervisor's directions may be verbal or written and may involve
sketches.
Construction may include reinforcement which may involve:
 wire strands , welded wire fabric
 steel rods , mechanical ties and fixtures
Stone may include but not limited to:
 Granite, sandstone
 Marble, basalt
 other natural or manufactured stone material
 safety goggles/glasses
 boots, gloves, respirators
Tools and equipment may include but are not limited to:
 measuring tape/rule
 hammer, bolster
 shovel, wheelbarrow
 spirit level, trowels
 jointing tools, screed boards
 angle grinder
Client’s May include:
requirements Demand of a customer
Evidence Guide
Competence  Restores damaged area
 Preserves and maintain natural stone.
 Knows different stones and their structure
Knowledge and  lifting equipment
Attitudes  workplace and equipment safety requirements including:
 relevant statutory regulations,
 concrete footings
 stone monument construction methods
 Headstones and Monuments

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 measure and leveling
 materials handling
 adhesives and sealants
Underpinning  Set up work area
Skills  Restore damaged area
 Preserve and maintain natural stone.

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TOP
Unit Title Monitor Implementation of Work Plan/Activities
Unit Descriptor This unit deals with the skills and knowledge required to oversee
and monitor the quality of work operations within an enterprise.
This unit may be carried out by team leaders, supervisors or
managers.
1 Monitor and 1.1 Efficiency and service levels are monitored on an ongoing
basis.
improve 1.2 Operations in the workplace support overall enterprise goals
workplace and quality assurance initiatives.
operations 1.3 Quality problems and issues are promptly identified and
adjustments are made accordingly.
1.4 Procedures and systems are changed in consultation with
colleagues to improve efficiency and effectiveness.
1.5 Colleagues are consulted about ways to improve efficiency
and service levels.
2 Plan and 2.1 Current workload of colleagues is accurately assessed.
2.1 Work is scheduled in a manner which enhances efficiency
organise and customer service quality.
workflow 2.2 Work is delegated to appropriate people in accordance with
principles of delegation.
2.3 Workflow is assessed against agreed objectives and
timelines.
2.4 Colleagues are assisted in prioritisation of workload.
2.5 Input is provided to appropriate management regarding
staffing needs.
3 Maintain 3.1 Workplace records are accurately completed and
submitted within required timeframes.
workplace 3.2 Where appropriate completion of records is delegated and
records monitored prior to submission.
4 Solve 4.1 Workplace problems are promptly identified and
considered from an operational and customer service
problems and perspective.
make 4.2 Short term action in initiated to resolve the immediate
decisions problem where appropriate.
4.1 Problems are analysed for any long term impact and
potential solutions are assessed and actioned in consultation
with relevant colleagues.
4.2 Where problem is raised by a team member, they are
encouraged to participate in solving the problem.
4.3 Follow up action is taken to monitor the effectiveness of
solutions in the workplace.

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Variables Range
Workplace
records May include but is not limited to:
 staff records
 regular performance reports.
Evidence Guide
Critical Aspects of
Competence Look for:
 ability to effectively monitor and respond to a range
of common operational and service issues in the
workplace
 understanding of the role of staff involved in
workplace monitoring
 knowledge of quality assurance, principles of
workflow planning, delegation and problem solving.
Underpinning
Knowledge and To demonstrate competence, evidence of skills and knowledge
Attitudes in the following areas is required:
 the roles and responsibilities of those involved in
monitoring work operations
 overview of leadership and management
responsibilities
 principles of work planning
 typical work organisation methods appropriate to the
industry sector
 quality assurance principles
 time management
 principles of delegation
 problem solving and decision making processes
 industrial and/or legislative issues which affect short
term work organization as appropriate to industry sector
Underpinning 
Skills
Resource  access to relevant workplace or appropriately simulated
Implications environment where assessment can take place
 materials relevant to the proposed activity or task
Methods of Competence may be assessed through:

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Context of Assessment should include practical demonstration either in the
Assessment workplace or through a simulation. Portfolios of evidence
relating to workplace experience may be appropriate. Simulated
activities must closely reflect the workplace and may need to
take place over a period of time to allow the candidate to
address the ongoing implementation and monitoring aspects of
this unit. This should be supported by a range of methods to
assess underpinning knowledge.

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TOP
Unit Title Apply Quality Control
Unit Descriptor This unit covers the knowledge, attitudes and skills required in
applying quality control in masonry work.

1. Establish 1.1 Quality standard procedures for masonry work are
quality developed and agreed upon
standards 1.2 Quality standard procedures are documented in accordance
with the organization policy
1.3 Standard procedures are introduced to organizational staff /
personnel
1.4 Standard procedures are revised / updated when necessary
2. Assess quality 2.1 Services delivered are checked against organization quality
of service standards and specifications
delivered 2.2 Service delivered are evaluated using the appropriate
evaluation parameters and in accordance with organization
standards
2.3 Causes of any identified faults are identified and corrective
actions are taken in accordance with organization policies
and procedures
3. Record 3.1 Basic information on the quality performance is recorded in
information accordance with organization procedures
3.2 Records of work quality are maintained according to the
requirements of the organization
4. Study causes 4.1 Causes of deviations from final outputs or services are
of quality investigated and reported in accordance with organization
deviations procedures
4.2 Suitable preventive action is recommended based on
organization quality standards and identified causes of
deviation from specified quality standards of final service or
output
5. Complete 5.1 Information on quality and other indicators of service
documentation performance is recorded
5.2 All service processes and outcomes are recorded
Variables Range
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Quality check  Check against design
 Visual inspection
 Physical inspection
Quality standards  materials
 components
 manufacturing process
 maintenance process
Quality  standard design
parameters  material specification
Evidence Guide
Competence  Checked completed work continuously against
organization standard
 Identified and isolated faulty or poor service
 Checked service delivered against organization standards
 Identified and applied corrective actions on the causes of
identified faults or error
 Recorded basic information regarding quality
performance
 Investigated causes of deviations of services against
standard
 Recommended suitable preventive actions
Knowledge and  Relevant quality standards, policies and procedures
Attitudes  Characteristics of services
 Safety environment aspects of service processes
 Relevant evaluation techniques and quality checking
procedures
 Workplace procedures and reporting procedures
Skills  Interpret work instructions, specifications and standards
appropriate to the required work or service
 Carry out relevant performance evaluation
 Maintain accurate work records in accordance with
procedures
 Meet work specifications and requirements
 Communicate effectively within defined workplace
procedures
environment and materials relevant to the activity/ task
Methods of Competence may be accessed through:

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 Demonstration/ Observation
Context for Competence may be assessed in the work place or in a

TOP

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Unit Title Lead Small Teams
Unit Descriptor This unit covers the knowledge, attitudes and skills to lead small
teams including setting and maintaining team and individual
performance standards.

1. Provide team 1.1. Work requirements are identified and presented to team
leadership members
1.2. Reasons for instructions and requirements are
communicated to team members
1.3. Team members’ queries and concerns are recognized,
discussed and dealt with
2. Assign 2.1. Duties and responsibilities are allocated having regard to the
responsibilities skills, knowledge and aptitude required to properly
undertake the assigned task and according to company
policy
2.2. Duties are allocated having regard to individual preference,
domestic and personal considerations, whenever possible
3. Set 3.1. Performance expectations are established based on client
performance needs and according to assignment requirements
expectations 3.2. Performance expectations are based on individual team
for team members duties and area of responsibility
members
3.3. Performance expectations are discussed and disseminated
to individual team members
4. Supervised 4.1. Monitoring of performance takes place against defined
team performance criteria and/or assignment instructions and
performance corrective action taken if required
4.2. Team members are provided with feedback, positive
support and advice on strategies to overcome any
deficiencies
4.3. Performance issues which cannot be rectified or addressed
within the team are referenced to appropriate personnel
according to employer policy
4.4. Team members are kept informed of any changes in the
priority allocated to assignments or tasks which might impact
on client/customer needs and satisfaction
4.5. Team operations are monitored to ensure that employer/
client needs and requirements are met
4.6. Follow-up communication is provided on all issues affecting

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the team
4.7. All relevant documentation is completed in accordance with
company procedures
Variables Range
Work  client profile

requirements  assignment instructions
Team member’s
concerns  roster/shift details
Monitor  formal process

performance  informal process
Feedback  formal process

 informal process
Evidence Guide
Competency  maintained or improved individuals and/or team
performance given a variety of possible scenario
 assessed and monitored team and individual performance
against set criteria
 represented concerns of a team and individual to next
level of management or appropriate specialist and to
negotiate on their behalf
 allocated duties and responsibilities, having regard to
individual’s knowledge, skills and aptitude and the needs
of the tasks to be performed
 set and communicated performance expectations for a
range of tasks and duties within the team and provided
feedback to team member
Underpinning  maintained or improved individuals and/or team
Knowledge and performance given a variety of possible scenario
Attitudes  assessed and monitored team and individual performance
against set criteria
 represented concerns of a team and individual to next
level of management or appropriate specialist and to
negotiate on their behalf
 allocated duties and responsibilities, having regard to
individual’s knowledge, skills and aptitude and the needs
of the tasks to be performed
 set and communicated performance expectations for a
range of tasks and duties within the team and provided

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feedback to team members
Underpinning  communication skills required for leading teams
Skills
 informal performance counseling skills
 team building skills
 negotiating skills
Resource  access to relevant workplace or appropriately simulated
Implications environment where assessment can take place
 materials relevant to the proposed activity or task
 Demonstration/ Observation with Oral questioning
Context of Competency may be assessed individually in the actual
Assessment workplace or through accredited institution

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TOP
Unit Title Lead Workplace Communication
Unit Descriptor This unit covers the knowledge, attitudes and skills to lead in the
dissemination and discussion of information and issues in the
workplace.

1. Communicate 1.1 Appropriate communication method is selected
information
about 1.2 Multiple operations involving several topics areas are
workplace communicated accordingly.
processes 1.3 Questions are used to gain extra information.
1.4 Correct sources of information are identified.
1.5 Information is selected and organized correctly.
1.6 Verbal and written reporting is undertaken when required.
1.7 Communication skills are maintained in all situations.
2. Lead 2.1 Response to workplace issues is sought.
workplace
discussion 2.2 Response to workplace issues are provided immediately.
2.3 Constructive contributions are made to workplace
discussions on such issues as production, quality and
safety.
2.4 Goals/objectives and action plan undertaken in the
workplace are communicated.
3. Identify and 3.1 Issues and problems are identified as they arise.
communicate
issues arising 3.2 Information regarding problems and issues are organized
in the coherently to ensure clear and effective communication.
workplace 3.3 Dialogue is initiated with appropriate staff/personnel.
3.4 Communication problems and issues are raised as they
arise.

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Variables Range
Methods of  Non-verbal gestures
communication  Verbal
 Face to face
 Two-way radio
 Speaking to groups
 Using telephone
 Written
 Using Internet
 Cell phone
Evidence Guide Description

Competence  Dealt with a range of communication/information at one
time
 Made constructive contributions in workplace issues
 Sought workplace issues effectively
 Responded to workplace issues promptly
 Presented information clearly and effectively written form
 Used appropriate sources of information
 Asked appropriate questions
 Provided accurate information
Knowledge and  Organization requirements for written and electronic
Attitudes communication methods
 Effective verbal communication methods

Skills  Organize information
 Understand and convey intended meaning
 Participate in variety of workplace discussions
 Comply with organization requirements for the use of
written and electronic communication methods
Resource The following resources must be provided: variety of
Implications information, communication tools, simulated workplace
Context of Competency may be assessed individually in the actual

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TOP
Unit Title Improve Business Practice
Unit Descriptor This unit covers the skills, knowledge and attitudes required in
promoting, improving and growing business operations.

1. Diagnose the 1.1 Data required for diagnosis is determined and acquired
business
1.2 Competitive advantage of the business is determined from
the data
1.3 SWOT analysis of the data is undertaken
2. Benchmark 2.1 Sources of relevant benchmarking data are identified
the business
2.2 Key indicators for benchmarking are selected in
consultation with key stakeholders
2.3 Like indicators of own practice are compared with
benchmark indicators
2.4 Areas for improvement are identified
3. Develop 3.1 A consolidated list of required improvements is developed
plans to
improve 3.2 Cost-benefit ratios for required improvements are
business determined
performance 3.3 Work flow changes resulting from proposed improvements
are determined
3.4 Proposed improvements are ranked according to agreed
criteria
3.5 An action plan to implement the top ranked improvements is
developed and agreed
3.6 Organizational structures are checked to ensure they are
suitable
4. Develop 4.1 The practice vision statement is reviewed
marketing
and 4.2 Practice objectives are developed/reviewed
promotional 4.3 Target markets are identified/refined
plans
4.4 Market research data is obtained
4.5 Competitor analysis is obtained
4.6 Market position is developed/reviewed
4.7 Practice brand is developed
4.8 Benefits of practice/practice products/services are identified
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4.9 Promotion tools are selected/developed
5. Develop 5.1 Plans to increase yield per existing client are developed
business
growth plans 5.2 Plans to add new clients are developed
5.3 Proposed plans are ranked according to agreed criteria
5.4 An action plan to implement the top ranked plans is
developed and agreed
5.5 Practice work practices are reviewed to ensure they support
growth plans
6. Implement 6.1 Implementation plan is developed in consultation with all
and monitor relevant stakeholders
plans
6.2 Indicators of success of the plan are agreed
6.3 Implementation is monitored against agreed indicators
6.4 Implementation is adjusted as required
Variables Range
Data required  organization capability
includes:  appropriate business structure
 level of client service which can be provided
 internal policies, procedures and practices
 staff levels, capabilities and structure
 market, market definition
 market changes/market segmentation
 market consolidation/fragmentation
 revenue
 level of commercial activity
 expected revenue levels, short and long term
 revenue growth rate
 break even data
 pricing policy
 revenue assumptions
 business environment
 economic conditions
 social factors
 demographic factors
 technological impacts
 political/legislative/regulative impacts
 competitors, competitor pricing and response to pricing
 competitor marketing/branding
 competitor products
Competitive  services/products
advantage  fees
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includes:  location
 timeframe
SWOT analysis  internal strengths such as staff capability, recognized
includes:  quality
 internal weaknesses such as poor morale,
 under-capitalization, poor technology
 external opportunities such as changing market and
 economic conditions
 external threats such as industry fee structures, strategic
 alliances, competitor marketing
Key indicators  salary cost and staffing
may include:  personnel productivity (particularly of principals)
 profitability
 fee structure
 client base
 size staff/principal
 overhead/overhead control
Organizational  legal structure (partnership, limited liability company, etc.)
structures  organizational structure/hierarchy
include:  reward schemes
Objectives  Specific
should be  Measurable
'SMART' , that  Achievable
 Realistic
 Time defined
Market research  data about existing clients
data includes:  data about possible new clients
 data from internal sources
 data from external sources such as:
 trade associations/journals
 Yellow Pages small business surveys
 libraries
 Internet
 Chamber of Commerce
 client surveys
 industry reports
 secondary market research
 primary market research such as:
 telephone surveys
 personal interviews
 mail surveys
Competitor  competitor offerings
analysis  competitor promotion strategies and activities
 competitor profile in the market place
Market position  product
should  the good or service provided

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include data on:  product mix
 the core product - what is bought
 the tangible product - what is perceived
 the augmented product - total package of consumer
 features/benefits
 product differentiation from competitive products
 new/changed products
 price and pricing strategies (cost plus, supply/demand, ability
to pay, etc.)
 pricing objectives (profit, market penetration, etc.)
 cost components
 market position
 distribution strategies
 marketing channels
 promotion
 promotional strategies
 target audience
 communication
 promotion budget
Practice brand  practice image
may  practice logo/letter head/signage
include:  phone answering protocol
 facility decor
 slogans
 templates for communication/invoicing
 style guide
 writing style
 AIDA (attention, interest, desire, action)
Benefits may  features as perceived by the client
include:  benefits as perceived by the client
Promotion tools  networking and referrals
include:  seminars
 advertising
 press releases
 publicity and sponsorship
 brochures
 newsletters (print and/or electronic)
 websites
 direct mail
 telemarketing/cold calling
Yield per existing  raising charge out rates/fees
client may be  packaging fees
increased by:  reduce discounts
 sell more services to existing clients
Evidence Guide
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Critical Aspects The candidate must be able to demonstrate:
of Competence  ability to identify the key indicators of business performance
 ability to identify the key market data for the business
 knowledge of a wide range of available information sources
 ability to acquire information not readily available within a
business
 ability to analyze data and determine areas of improvement
 ability to negotiate required improvements to ensure
implementation
 ability to evaluate systems against practice requirements
 and form recommendations and/or make recommendations
 ability to assess the accuracy and relevance of information
Knowledge and  data analysis
Attitudes  communication skills
 computer skills to manipulate data and present information
 negotiation skills
 problem solving
 planning skills
 marketing principles
 ability to acquire and interpret relevant data
 current product and marketing mix
 use of market intelligence
 development and implementation strategies of promotion and
growth plans
Underpinning  data analysis and manipulation
Skills  ability to acquire and interpret required data
 current practice systems and structures
 sources of relevant benchmarking data
 methods of selecting relevant key benchmarking indicators
 communication skills
 working and consulting with others when developing plans for
the business
 negotiation skills and problem solving
 using computers to manipulate, present and distribute
information
 planning skills
 Observation / Demonstration
Context of Competence may be assessed in the work place or in a simulated
Assessment work place setting
TOP
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Maintain Quality System and Continuous Improvement
Unit Title
Processes (Kaizen)
Unit Descriptor This unit of competence covers the skills and knowledge
required to prevent process improvements in their own work
from slipping back to former practices or digressing to less
efficient practices. It covers responsibility for the day- to-day
operation of the work/functional area and ensuring that quality
system requirements are met and that continuous
improvements are initiated and institutionalized.
1. Develop and 1.1 Distribute and explain information about the enterprise's
maintain quality quality system to personnel
framework 1.2 Encourage personnel to participate in improvement
within work area processes and to assume responsibility and authority
1.3 Allocate responsibilities for quality within work area in
accordance with quality system
1.4 Provide coaching and mentoring to ensure that
personnel are able to meet their responsibilities and
quality requirements
2. Maintain quality 2.1 Identify required quality documentation, including records
documentation of improvement plans and initiatives
2.2 Prepare and maintain quality documentation and keep
accurate data records
2.3 Maintain document control system for work area
2.4 Contribute to the development and revision of quality
manuals and work instructions for the work area
2.5 Develop and implement inspection and test plans for
quality controlled products
3. Facilitate the 3.1 Ensure all required procedures are accessible by
application of relevant personnel
standardized 3.2 Assist personnel to access relevant procedures, as
procedures required
3.3 Facilitate the resolution of conflicts arising from job
3.4 Facilitate the completion of required work in accordance
with standard procedures and practices

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4. Provide training 4.1 Analyze roles, duties and current competency of relevant
in quality personnel
systems and 4.2 Identify training needs in relation to quality system and
improvement continuous improvement processes (kaizen)
processes
4.3 Identify opportunities for skills development and/or training
programs to meet needs
4.4 Initiate and monitor training and skills development
programs
4.5 Maintain accurate training record
5. Monitor and 5.1 Review performance outcomes to identify ways in which
review planning and operations could be improved
performance 5.2 Use the organization’s systems and technology to
monitor and review progress and to identify ways in which
planning and operations could be improved
5.3 Enhance customer service through the use of quality
improvement techniques and processes
5.4 Adjust plans and communicate these to personnel
involved in their development and implementation
6. Build continuous 6.1 Organize and facilitate improvement team
improvement 6.2 Encourage work group members to routinely monitor key
process process indicators
6.3 Build capacity in the work group to critically review the
relevant parts of the value chain
6.4 Assist work group members to formalize improvement
suggestions
6.5 Facilitate relevant resources and assist work group
members to develop implementation plans
6.6 Monitor implementation of improvement plans taking
appropriate actions to assist implementation where
required.
7. Facilitate the 7.1 Analyze the job completion process
identification of 7.2 Ask relevant questions of job incumbent
improvement
opportunities 7.3 Encourage job incumbents to conceive and suggest
improvements
7.4 Facilitate the trying out of improvements, as appropriate
8. Evaluate 8.1 Undertake regular audits of components of the quality
relevant system that relate to the work area
components of 8.2 Implement improvements in the quality system in
quality system accordance with own level of responsibility and workplace
procedures

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8.3 Facilitate the updating of standard procedures and
practices
8.4 Ensure the capability of the work team aligns with the
requirements of the procedure
Variable Range
Coaching and May refer to:
mentoring  providing assistance with problem-solving
 providing feedback, support and encouragement
 teaching another member of the team, usually focusing on
a specific work task or skill
Continuous May include:
improvement  cyclical audits and reviews of workplace, team and
processes may individual performance
include:  evaluations and monitoring of effectiveness
 implementation of quality systems, such as International
Standardization for Organization (ISO)
 modifications and improvements to systems, processes,
services and products
 policies and procedures which allow the organization to
systematically review and improve the quality of its
products, services and procedures
 seeking and considering feedback from a range of
stakeholders
 Kaizen
 Enterprise-specific improvement systems
Technology May include:
 computerized systems and software such as databases,
project management and word processing
 telecommunications devices
 any other technology used to carry out work roles and
responsibilities
Customer service May be:
 internal or external
 to existing, new or potential clients
Key process Key process indicators may include:
indicators  statistical process control data/charts
 orders
 lost time, injury and other OHS records
 equipment reliability charts, etc.
Continuous May include:
improvement tools  statistics
 cause and effect diagrams
 fishbone diagram
 Pareto diagrams
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 run charts
 X bar R charts
 PDCA
 Sigma techniques
 balanced scorecards
 benchmarking
 performance measurement
 upstream and downstream customers
 internal and external customers immediate and/or final
Evidence Guide
Critical Aspects of Evidence of the following is essential:
Competence  taking active steps to implement, monitor and adjust plans,
processes and procedures to improve performance
 supporting others to implement the continuous
improvement system/processes, and to identify and report
opportunities for further improvement
 knowledge of principles and techniques associated with
continuous improvement systems and processes
 assist others to follow standard procedures and practices
 assist others make improvement suggestions
 standardize and sustain improvements
Assessors should ensure that candidates can:
 implement and monitor defined quality system
 requirements and initiate continuous improvements within
the work area
 apply effective problem identification and problem solving
techniques
 strengthen customer service through a focus on continuous
improvement
 implement, monitor and evaluate quality systems in the
work area
 initiate quality processes to enhance the quality of
performance of individuals and teams in the work area
 gain commitment of individuals/teams to quality principles
and practices
 implement effective communication strategies
 encourage ideas and feedback from team members when
developing and refining techniques and processes
 analyze training needs and implement training programs
 prepare and maintain quality and audit documentation
Knowledge and  principles and techniques associated with:
Attitudes  benchmarking
 best practice
 change management

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 continuous improvement systems and processes
 quality systems
 range of procedures available and their application to
different jobs
 applicability of takt time and muda to jobs
 identification and possible causes of variability in jobs
 continuous improvement process for organization
 questioning techniques
 methods of conceiving improvements
 suggestion and try out procedures
 relevant OHS
 quality measurement tools for use in continuous
improvement processes
 established communication channels and protocols
 communication/reporting protocols
 continuous improvement principles and process
 enterprise business goals and key performance indicators
 enterprise information systems management
 enterprise organizational structure, delegations and
responsibilities
 policy and procedure development processes
 relevant health, safety and environment requirements
 relevant national and international quality standards and
protocols
 standard operating procedures (SOPs) for the technical
work performed in work area
 enterprise quality system
Underpinning Skills Demonstrates skills to:
 coach and mentor team members
 gain the commitment of individuals and teams to
continuously improve
 innovate or design better ways of performing work
 communicate with relevant people
 prioritize and plan tasks related to encouraging and
improving use of standardized procedures
 negotiate with others to resolve conflicts and gain
commitment to standardized procedures
 facilitate other employees in improvement activities
 implement and monitor defined quality system requirements
 initiate continuous improvements within the work area
 apply effective problem identification and problem solving
techniques
 strengthen customer service through a focus on continuous
improvement
 implement, monitor and evaluate quality systems
 implement effective communication strategies
 encourage ideas and feedback from team members when
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developing and refining techniques and processes
 analyze training needs and implementing training programs
 prepare and maintain quality and audit documentation
Resources Access may be required to:
Implication  workplace procedures and plans relevant to work area
 specifications and documentation relating to planned,
currently being implemented, or implemented changes to
work processes and procedures relevant to the candidate
 documentation and information in relation to production,
waste, overheads and hazard control/management
 enterprise quality manual and procedures
 quality control data/records
Methods of Competence in this unit may be assessed by using a
Assessment combination of the following to generate evidence:
 demonstration in the workplace
 suitable simulation
 oral or written questioning to assess knowledge of
procedures and contingency management; principles and
techniques associated with change management
 review of the audit process and outcomes generated by the
candidates
Those aspects of competence dealing with improvement
processes could be assessed by the use of suitable
simulations and/or a pilot plant and/or a range of case studies
and scenarios.
In all cases, practical assessment should be supported by
questions to assess underpinning knowledge and those
aspects of competence which are difficult to assess directly.
Context of Competence may be assessed in the work place or in a
Assessment simulated workplace setting / environment.

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NTQF Level II

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TOP
Unit Title Set-out Masonry Structures
Unit Descriptor This unit involves knowledge, skill and attitude required to make
pre condition activities which kelps Identifying and indicating site
boundaries, to sets out right angled corners, as well as checking
for accuracy.

1. Plan and prepare 1.1 Work instructions, including plans, specifications, quality
requirements and operational details are obtained,
1.3 Signage or marks for the fence requirements are identified
and implemented.
1.4 Tools and equipment selected to carry out tasks are
made consistent with requirements of job, checked for
serviceability and any faults are rectified or reported prior
to commencement.
1.5 Material quantity requirements are calculated in
accordance with plans and/or specifications.
use.
2. Identify and 2.1 Survey pegs at corners of site are located and identified in
indicate site accordance with job drawings and specifications.
boundaries 2.2 String lines are set accurately into position to identify
boundaries of site in accordance with site plan and survey
pegs.
3. Set out first line 3.1 Measurements of building line from boundary or existing
for building building are determined from site drawings.
alignment 3.2 Approximate position and length of line, plus building
clearance measurement at each end, is determined for
profile location in accordance with site plan and survey
pegs.

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3.3 Pegs and profiles are installed approximately level across
and between one another with adequate provision to mark
footing width on profile in accordance with job drawings
and specifications.
3.4 Location for line is accurately marked with nails on profiles
and line set taut into position to true alignment with
boundary in accordance with job drawings and
specifications without error.
4. Set out right 4.1 Corner of building is determined on set building line to true
angled corners measurement from adjacent boundary and marked with
peg in accordance with job drawings and specifications.
4.2 Right angle is set up to line from corner peg using 3 – 4 – 5
methods.
4.3 Profiles are installed to approximate level of other profiles
and line set taut to right angled alignment.
5. Install other 5.1 Profiles for remaining building lines are installed to
building lines appropriate locations, approximately level with established
hurdles in accordance with job drawings and specifications.
5.2 Measurement for remaining building lines are accurately
marked and nailed on profiles to dimensions from site
drawings.
5.3 String lines are set taut into position to nailed locations on
hurdles in accordance with job drawings and specifications.
6. Checked 6.1 Diagonal measurements are checked for square and lines
Building lines for adjusted to provide square relationship within 5 mm
square tolerance over minimum diagonal length of 15 m.
6.2 Measurements are checked for accuracy.
7.2 Tools and equipment are cleaned, checked, maintained
and stored in accordance with manufacturers’
Variables Range
Occupational OHS requirements are to be in accordance with State or
Health and Territory legislation and regulations, organizational safety
safety(OHS) policies and procedures, and project safety plan. This may
include:
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Personal protective equipment is to include that prescribed
under legislation, regulation and workplace policies and
practices
Safe operating procedures are to include but not be limited to
the conduct of operational risk assessment and treatments
 lighting,
 earth leakage boxes,
 trip hazards,
 working with dangerous materials,
 working in confined spaces,
 surrounding structures,
 restricted access barriers,
 traffic control,
 working at heights,
 working in proximity to others,
Tools and Tools and equipment are to include:
Equipment  measuring tapes/rules,
 straight edges, sledge hammers/lump hammers,
 hammers, hand saws, nail bags, string lines, marking
equipment, spirit levels, saw stools,
 automatic levels, laser levels,
 calculators
May include but not be limited to:
 power saws,
 optical level
Materials may include but not limited to:
 nails, timber and pegs
Evidence Guide
Competence  identifies and indicates site boundaries,
 sets out right angled corners,
 checks building lines for square.
Underpinning  Basic General Construction processes
Knowledge and  General Construction plan, symbols and general
Attitudes construction terminology
 Processes for setting out
 Setting out device types, characteristics, technical
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capabilities and limitations
 Setting out techniques
 Basic mathematical techniques associated with setting
out - Site and equipment safety requirements
 Processes for interpreting engineering drawings and
sketches
 Site isolation and traffic control responsibilities and
authorities
 Project quality requirements
 Line, level and plumb
 Safe working methods
 Estimating quantities and making provision for wastage,
under-size units, etc.
 Application of cost-effective work measures.
 Tools, equipment and materials used when setting out
and preparing work areas.
 Techniques for planning and setting out building site
layouts.
 Environmental awareness (conservation of vegetation).
Application of Pythagoras Theorem (3 – 4 – 5 methods).
Marking of foundation and wall width on profiles Safe-
handling and storage of different materials.
 National Building Regulations applicable to masonry
practice. Home Building Manual Ethiopian Building
Code of Standard (ECBCS) applicable to setting out and
preparing work areas. Codes of Practice applicable to
setting out and preparing work areas. Health and Safety
regulations applicable to setting out and preparing work
areas.
Underpinning Skills  Identify and indicate site boundaries
 Set out first line for building alignment
 Install and checked building lines
Resource The following resources must be provided:
Implications  Workplace or fully equipped assessment location with
necessary tools and equipment as well as consumable
materials
 Approved assessment tools

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Unit Title Produce Bricks and Blocks
Unit Descriptor This unit involves knowledge, skill and attitude required to make
pre condition activities which kelps Identifying and indicating site
boundaries, to sets out right angled corners, as well as checking
for accuracy.

1. Plan and 1.1 Work instructions, including plans, specifications, quality
prepare requirements and operational details are obtained, confirmed
and applied.
1.3 Signage or marks for the fence requirements are identified
and implemented.
1.4 Tools and equipment selected to carry out tasks are made
consistent with requirements of job, checked for
commencement.
use.
2. Mix aggregates 2.1 Aggregates are inspected and selected to ensure they meet
and cement job requirements and are free of organic materials.
2.2 Quantities of cement, aggregate and water are determined
according to job requirements.
2.3 Mixing equipment is set up and operated in line with
manufacturers’ instructions.
2.4 Cement, aggregate and water are mixed to meet job
requirements.
2.5 Water content of mixture is monitored to prevent slumping
when mould is removed.
2.6 Ancillary/extra equipment is used as required.
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3. Cast concrete 3.1 Brick/block making machine is selected, inspected for
into moulds damage or wear and operated according to manufacturers’
instructions.
3.2 Concrete is poured and compacted into mould according to
manufacturers’ instructions.
3.3 De-molding or removal of the mould is completed without
damaging fresh bricks/blocks.
3.4 Density, strength and surface texture of trial batch of
bricks/blocks is assessed by visual inspection, weighing and
knocking bricks together.
3.5 Protection of freshly cast bricks/blocks is installed to
minimize damage from rain and the drying impact of sun and
wind.
4. Cure and stack 4.1 Bricks/blocks are removed from production area and are
bricks/blocks closely stacked and wetted in preparation for curing.
4.2 Bricks/blocks are stacked to avoid chipping of edges and
corners.
4.3 Bricks/blocks are covered with plastic sheeting and kept
continuously damp by spraying with water to ensure
hydration and maximum strength.
5. Assess quality 5.1 Bricks/blocks are inspected for strength, dimension and
of bricks/blocks shrinkage.
recycled in accordance with relevant legislation, regulations
and job specifications.
6.2 Plant, tools and equipment are cleaned, checked, maintained
and stored in accordance with manufacturers'
Variables Range
Tools and Tools and equipment are to include but are not limited to:
Equipment  shovels, wheel barrows, brooms,
 brick/block making machine, batching containers, concrete
mixer, moulds, trolleys, screed boards, trowels,
 rakes, hoses, sprinklers and plastic sheeting
Materials are to include but not be limited to cement, aggregates
and water. Aggregates include:
 fine and coarse sand,
 stone with a maximum size of 13mm for bricks or solid blocks
and 10mm for hollow blocks
Brick/block-making machines include stationary and portable
machines
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Environmental Means protection of surrounded areas ( trees, plants…),
protection included protection of other human beings
Evidence Guide
Competence  Mixes aggregates and cement
 Assesses quality of bricks/blocks
 Cures and stacks bricks/blocks
 Cast concrete into moulds
Underpinning  Workplace and equipment safety requirements
Knowledge and  Quality requirements
Attitudes  General Construction terminology
 Plant, tools and equipment types, characteristics, uses and
limitations
 The techniques of cavity brick wall and single leaf brick wall
construction including:
 gable and eaves construction
 stepped and level flashing for parapets and gables
 damp proofing, ventilation, vermin control
 anti-termite measures
 floor, wall and roof members, tying components
 sub-floor construction
 lintels and load bearing components
 closing of cavities and capping systems
 Characteristics and applications of materials for cavity
brick wall and single leaf brick wall construction
waste management
 Brick and block expansion and growth, control and
articulation joints; Brick bond patterns
Underpinning  Mix aggregates and cement
Skills  Cast concrete into moulds
 Cure, stack and assess quality of bricks/blocks
necessary tools, equipment and consumable materials
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TOP
Occupational Standard: Masonry Level II
Unit Title Erect Brick and Block Structures
Unit Descriptor The unit contains the setting out of brickwork and blocks work
and the construction of the base of the brick and block work.

implemented.
commencement.
use.
2. Set out 2.1 Bricks and/or blocks are identified, selected and checked
brickwork/ for conformity
block work 2.2 Work platform is erected in accordance with regulatory and
workplace requirements
2.3 Location and structural details of brickwork/ block work
identified from job drawings and job specifications
2.4 Base brickwork below floor construction is set out to
location, dimensions and specifications in compliance with
standards
2.5 Load bearing brickwork, including engaged piers, dwarf
walls, isolated piers and corbelling are set out to job
drawings and specifications
2.6 Cavity brick wall is set out to requirements of job drawings

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3. Construct base 3.1 Mortar mix is prepared and checked for conformity and
brickwork/ bricks/blocks are laid to set out to specifications and
block work standards.
3.2 Brickwork/ block work gauge is determined and set out rod
is prepared.
3.3 Base brickwork/ block work is constructed for cavity
construction to requirements of regulations and
specifications.
4. Position door 4.1 Window frames are located, built in and fixed to cavity walls
and window and single leaf walls to specification and protected from
frames mortar droppings during construction.
4.2 Door jambs/ frames are located, built in and fixed to cavity
walls and single leaf walls to job drawings and
specifications.
5. Construct 5.1 Brick walls are constructed to job specifications and
brick/block standards.
walls 5.2 Damp proof courses and flashings are laid/built in to job
specifications.
5.3 Ventilation for solid brick construction built to requirements
of job specification and regulations.
5.4 Walls are to be straight and true in plumb, line and level
within standard tolerances.
5.5 Wall ties are positioned to comply with standards
5.6 Openings are constructed and flashing is installed to job
specifications.
5.7 Lintels are installed to job specifications
5.8 Control joints are formed in accordance with locations on
job drawings and standards.
5.9 Weep holes, brick reinforcing, vermin proofing and wall
flashings are located and built in to job specifications.
5.10 Gables and parapets are constructed by plans and
specifications.
5.11 Sill bricks are cut and laid to line in accordance with job
specifications.
5.12 Tie down and lateral support systems for ceiling/roof
structures are installed to walls in accordance with plans,
specifications and standards.
6. Rake/rule joints 6.1 Joints of laid brickwork/ block work are raked or ruled to
correct depth and profile in accordance with job
specifications.
6.2 Brickwork/ block work is brushed down prior to drying to
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remove unwanted mortar.
6.3 Excess mortar is removed from brickwork/ block work
surfaces and cavities are cleaned free of mortar and debris
in accordance with manufacturers’ recommendations, job
specification and standards.
Variables Range
Health and codes / regulations of practice, organizational safety policies and
 Personal protective equipment is to include that prescribed
under eregulations and workplace policies and practices
 Safe operating procedures are to include but not be limited to
the conduct of operational risk assessment and treatments
associated with:
 power cables (including overhead service trays, cables
and conduits),
communications),
 working in confined spaces,
 surrounding structures, restricted access barriers,
 traffic control, working at heights,
 Emergency procedures related to this unit are to include but

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 shovels, measuring tapes/rules, plumb rules, jointing
tools,
 hammers (brick, club), bolsters, shovels, spirit levels,
dumpy
 levels, trowels, mortar boards, straight edges, profiles,
 string lines, line blocks, line pins, builders lines, masonry
saws, mason’s squares, jig saws, elevators, brick grabs
 and pointing or raking tools
 scaffolds, elevators,
 materials hoists, forklifts,
 pallet trolleys,
 brick buggies
 small petrol/diesel engines/compressors
 reinforcing materials, steel,
 aluminum and timber window frames,
 timber and steel door frames, aggregates,
 cement and lime
Materials may include waterproofing materials
Cavity brick wall  load bearing wall
Evidence Guide
Competence  Sets out brickwork/ block work
 Can read work drawings
 Knows different bodings
 Rakes/rules joints
 Constructs brick/block walls
 Constructs the base
Underpinning  Workplace and equipment safety requirements
Knowledge and  Quality requirements
Attitudes  General Construction terminology
and limitations
 The techniques of cavity brick wall and single leaf brick
wall construction including:
 gable and eaves construction,
 stepped and level flashing for parapets and gables,
 damp proofing, ventilation, vermin control,
 anti-termite measures, floor, wall and roof members,
 tying components, sub-floor construction,

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 lintels and load bearing components,
 closing of cavities and capping systems
 Characteristics and applications of materials for cavity
brick wall and single leaf brick wall construction
waste management
articulation joints
Underpinning  Construct base brickwork/ block work and brick walls
Skills  Position door and window frames
 Rake/rule joints
materials
Assessment simulated work place setting.

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TOP
Unit Title Lay Multi-thickness Walls and Piers
Unit Descriptor This unit contains the construction of walls, attached and
isolated piers.

commencement.
use.
2. Set out 2.1 Work platform is erected in accordance with regulatory and
brickwork workplace requirements.
2.2 Location and structural details of brickwork are determined
from drawings and specifications.
2.3 Set out area is located and footing is checked for conformity
to dimensions and location as per job drawings,
2.4 Brickwork is set out to location to dimensions from drawings
and specifications.
3. Construct walls 3.1 Mortar is mixed and bricks are laid to set out for base and
and attached specified bond in accordance with specifications and
piers standards.
3.2 Multi-thickness wall is constructed maintaining bond and
completed to job specifications and standards.
3.3 Attached piers are bonded to wall to job specifications.
3.4 Walls are to be straight and true in plumb line and level
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within standard tolerances.
3.5 Damp proof courses are built to specifications and
standards.
3.6 Openings are constructed and lintels are installed to job
3.7 Tie down and lateral support systems for ceiling/roof
structures are installed to walls in accordance with plans,
specifications, codes and standards.
4. Construct 4.1 Bricks are laid to set out and specified bond.
isolated piers 4.2 Piers are constructed to line, level and plumb and bond is
maintained to job specifications.
5. Finish joints 5.1 Excess mortar is removed from brickwork surfaces and
cavities are cleaned free of mortar and debris in accordance
with manufacturers’ recommendations, job specifications,
standards and codes.
5.2 Joints of laid brickwork are raked or ruled to correct profile
and depth in accordance with job specifications.
5.3 Brickwork is brushed down prior to drying to remove
unwanted mortar.
Variables Range
Occupational Requirements are to be in accordance with legislation/
 organizational first aid, hazard control and hazardous
materials and substances
 Personal protective equipment is to include that
prescribed under legislation/regulation/codes of practice and
workplace policies and practices
 Safe operating procedures are to include but not be
limited to the:

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 conduct of operational risk assessment and treatments
communications),
 Emergency procedures related to this unit are to include
but may not be limited to:
Equipment  wheelbarrows, concrete mixers,
 buckets, hoses, shovels, measuring tapes/rules,
 plumb rules, jointing tools, hammers (brick, club..),
 bolsters, spirit levels, dumpy levels, trowels,
 mortar boards, straight edges, profiles, string lines,
 line blocks, line pins, builders lines, masonry saws,
 mason’s squares, builder’s squares, elevators,
 brick grabs and pointing or raking tools
 scaffolds, materials hoists, forklifts,
 pallet trolleys, brick buggies and small petrol/diesel
engines/compressors/mixers
Materials are to include but not limited to:
 clay bricks,
 reinforcing materials,
 aggregates, cement and lime
Materials may include:
 waterproofing materials
Multi-thickness It is a wall, which consists out of two walls, the space between
wall these two walls is filled with little stones and mortar
Evidence Guide
Competence  Sets out brickwork
 Finishes joints
 Attaches piers
 Constructs isolated piers

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and limitations
 The techniques of multi-thickness walls and piers
construction
 Characteristics and applications of materials for multi-
thickness walls and piers construction
waste management
 Measurement and calculation (including corner geometry)
articulation joints
 Brick bond patterns (including corners, piers and
junctions), types of joints and finishing
Underpinning  Construct walls and attached piers
Skills  Construct isolated piers
materials

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TOP
Unit Title Repair and Rectify Masonry Structures
Unit Descriptor This unit contains the location of damaged sections of masonry
structures including lowering and replacing of different
concerned damaged sections.

1. Plan and 1.1 Quality Assurance requirements for company’s construction
prepare operations recognized and adhered to.
1.2 OHS requirements for application tasks and workplace
1.3 Material requirements assessed against drawings, work
serviceability.
1.6 Safety hazards identified and correct procedures used to
minimize risk to self and others.
1.7 Working platform/scaffolding erected in accordance with
OHS regulations.
2. Locate 2.1 Damaged section located, clearly identified and confirmed
damaged with architect’s requirements.
section of 2.2 Extent of damaged section and overall dimensions of
masonry replacement stone correctly determined.
structure
3. Install 3.1 Appropriate lifting equipment installed and tested to OHS
lifting/lowering regulations and job requirements.
equipment
4. Remove 4.1 Damaged section accurately and safely cut out to
damaged predetermined dimensions without damage to surrounding
structure stone.
4.2 Waste materials safely lowered and removed from site in
accordance with job and OH&S requirements.
4.3 Bedding planes to support replacement stone accurately
formed to minimize size of replacement stone.
5. Select 5.1 Color and type, materials and styles of existing complex
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matching stone components associated with openings, arches, string
components and plinth courses, straight and curved walling copings
identified and matched with replacement stone to architect's
specifications.
6. Replace 6.1 Dimensions and profile of replacement components correctly
components determined and appropriate templates made.
6.2 Replacement components accurately worked to match
dimensions and profile.
6.3 Replacement components drilled/slotted for dowels/brackets
in accordance with fixing specifications.
6.4 Replacement components correctly handled and raised to
position for placement.
6.5 Components placed, fixed and bedded in location with
adhesive or mortar according to specification.
6.6 Vertical joints filled with mortar or sealant, where applicable,
to specifications.
6.7 Stonework cleaned using dry, liquid or chemical means in
accordance with type of stone lay.
7. Clean up 7.1 Area cleared of waste material, equipment and scaffolding.
7.2 Waste and unwanted material disposed of safely.
7.3 Unused materials stored/stacked.
Variables Range
Health and legislation and regulations and may include:
Tools and Tools and equipment may include:
 hammers and masonry chisels
 spirit level and squares
 scaffolding
 rollers
 power drills including: impact, power grinder, air
compressor and hoses and power leads
Evidence Guide
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Assessment  Replaces components
 Installs lifting/lowering equipment
 Removes damaged structure
 Selects matching components
 Locates damaged section of masonry structure
Underpinning A knowledge of :
and limitations
 The techniques of multi-thickness walls and piers
construction
 Characteristics and applications of materials for multi-
thickness walls and piers construction
waste management
 Measurement and calculation (including corner geometry)
articulation joints
 Brick bond patterns (including corners, piers and
junctions), types of joints and finishing
Underpinning  Install lifting/lowering equipment
Skills  Remove damaged structure
 Replace components
materials
 Approved assessment tools
TOP

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Unit Title Use Brick Laying and Block Laying Tools and Equipment
Unit Descriptor This unit specifies the competency required to use tools and
equipment used in bricklaying and block laying safely and
effectively. It includes the identification, selection and use of
hand and power tools, plant and equipment used in masonry
work.

implemented.
2. Identify hand 2.1 Types and functions of hand and power tools to be used in
and power tools bricklaying and block laying work are identified.
2.2 Methods of operation of hand and power tools are identified
from specifications, standards and manufacturers'
instructions.
2.3 Specific OHS requirements for specific hand and power
tools are identified and applied.
2.4 Personal protective equipment required for the operation of
tools is identified in accordance with regulatory and
3. Select tools for 3.1 Tools and personal protective equipment are selected
work consistent with job requirements.
3.2 Tools, including leads and hoses, are checked for tags,
serviceability and safety and any faults reported to
supervisor.
3.3 Power tools guards, guides and controls are checked and
maintained in accordance with manufacturers'
recommendations.
3.4 Equipment to hold or support material during operation is
selected and inspected for faults.
3.5 Pre-operational checks including lubricants, hydraulic fluid

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and water are completed, where required, according to
manufacturers' recommendations.
4. Use tools 4.1 Power and/or compressed air supply to work area is
connected in accordance with regulatory requirements and
codes of practice.
4.2 Start up and shut down procedures are observed.
4.3 Tools are used safely and effectively according to
manufacturers' recommendations and regulatory
requirements.
4.4 Tools are safely located when not in use.
5. Identify and 5.1 Function and limitations of plant and equipment to be used
select plant and in the bricklaying and block laying work are identified.
equipment 5.2 Method of operation of plant/equipment is identified from
specifications, standards and manufacturers' instructions.
5.3 OHS requirements for specific plant and equipment,
including requirements for guarding, guiding and controls,
are identified and applied.
5.4 Personal protective equipment required for the operation of
plant and equipment is identified in accordance with
regulatory and workplace requirements.
5.5 Items of plant and equipment are selected consistent with
hazard minimization and needs of the job.
5.6 Plant and equipment is checked for safety, and faults
reported to supervisor.
5.7 OHS requirements for operating and using plant and
equipment are recognized and adhered to.
6. Use plant and 6.1 Start up and shut down procedures are observed.
equipment 6.2 Plant and equipment is used safely and effectively
according to manufacturers' recommendations and
regulatory requirements.
6.3 Plant and equipment is safely switched and located when
not in use.
7.2 Machinery, tools and equipment are cleaned, checked,
maintained and stored in accordance with manufacturers'

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Variables Range
Health and  regulations/codes of practice, organizational safety
Safety(OHS) policies and procedures and project safety plan. This may
include:
 Safe operating procedures are to include but not be limited to
the:
communications),
 working with dangerous materials, restricted access
barriers, traffic control, working at heights,
 Environmental requirements are to include but are not limited
to:
 waste management,
 noise, dust,
 vibration and clean-up management
Tools and Tools and equipment are to include, but not be limited to:
Equipment  measuring tapes/rules,
 hammers (brickies, club, scutch),
 bolsters, wheelbarrows, spirit levels,
 trowels, jointing tools, mortar boards,
 straight edges, profiles, line blocks,
 line pins, builders lines, masonry saws, jig saws, brick
 grabs, brooms, hoses, shovels, rakes and concrete
 mixers
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 elevators, circular saws, bricksaw,
 scaffolds, small petrol/diesel engines/compressors/mixers
and materials hoists
Evidence Guide
Critical Aspects of Assessment requires that the candidate:
Competence  Location, interpretation and application of relevant
 Compliance with site safety plan and OH&S
equipment
others
 Using the prescribed brick and block laying tools and
equipment:
 Set up a cement mixer and mix mortar for the next task
 Construct a brick wall 600mm high and at least 1200mm
long in stretcher bond with a round iron joint finish. All
halves are to be hand cut and scutched.
 Use a jig saw to develop an arch centre or curved wall
template.
 Using a brick saw, cut a 110mm bat, a 170mm (3/4) bat, a
queen closure, a split, and a compound mitre
 Using a block saw, cut a 10 of each 200 and 100 series
blocks to various sizes.
 the applications, limitations and method of operation and
maintenance of hand and power tools, plant and
equipment applicable to bricklaying and block laying
 tasks
 Material Safety Data Sheets and hazards associated with
the use of bricklaying and block laying tools, plant and
equipment
waste management

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 Communication processes - verbal and signaling
 JSA's/Safe work method statement
Underpinning Select and use hand and power tools
Skills Use plant and equipment safely and effectively
materials
TOP
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Occupational Standard : Masonry Level II
Unit Title Lay Natural Stone
Unit Descriptor This unit contains the right bedding (dry) of natural stones.
In or without combination with metal ties and adhesives.
1. Plan and 1.1 Quality Assurance requirements with company's

prepare work stonemasonry operations is recognized and adhered to.
1.2 OHS requirements in accordance with application tasks and
workplace operations are recognized and adhered to.
1.3 Job requirements are identified from drawings and
specification or supervisor's directions.
1.4 Personal protective equipment is selected, correctly fitted
and used.
1.5 Safety and protective requirements for work personnel,
public and environment is determined and used.
consistent with requirements of job, is checked for
serviceability and faults are reported to supervisor.
1.7 Drawings, specifications and schedules for job are adhered.
1.8 Materials are selected appropriate to needs of job and
specifications.
2. Bed stone 2.1 Prepared stone is selected appropriate to the job.
into mortar 2.2 Mortar prepared to designed mix and spread or screeded to
form a bed as required.
2.3 Mechanical ties, fixtures, reinforcing, etc. are placed as
required.
2.4 Stones laid to line and in a sequence as required by job.
2.5 Packers, wedges, mortar consistency, propping, shoring and
forming structures used to ensure correct joint size, plumb,
level and shape.
2.6 Backing materials used in a manner consistent with job
requirement.
2.7 Cavities maintained as required or specified.
3. Dry bed stone 3.1 Prepared stone appropriate to job set in place dry and
and grout supported as required by wedges, packers, props, etc.
3.2 Joints prepared and grout poured gradually as required to fill
voids.
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4. Dry stone 4.1 Stone prepared or selected in a manner appropriate to job
construction 4.2 Stone laid to achieve maximum stability using chips, flat
faces and battered angles, through stones, earth sods and
clay etc.
4.3 Capping stone laid as required by job.
4.4 Walling laid in a manner maximizing the force of gravity as a
stabilizing element in structure.
5. Fix slab stone 5.1 Prepared stone slabs fixed to metal or masonry surfaces
using metal using adhesives, cement mortar or plaster.
ties and 5.2 Metal ties and dowels used to secure stone slabs as
adhesives required.
5.3 Dowel cavity filled with grout or slurry as required in job
specification.
6. Finish stone 6.1 Prepared stone slabs fixed to metal or masonry surfaces
surfaces and using adhesives, cement mortar or plaster.
joints 6.2 Metal ties and dowels used to secure stone slabs as
required.
6.3 Dowel cavity filled with grout or slurry as required in job
specification. Surfaces cleaned as required by job.
6.4 Waste materials disposed of in an appropriate manner and in
accordance with EPA requirements.
7. Clean up 7.1 Tools and equipment are cleaned, maintained according to
work instruction.
7.2 Cleaned and maintained tools & equipment are stored based
on workplace guideline.
Variables Range
Health and legislation and regulations may include:
 protective clothing
 working platforms
 working from scaffolding
 safety hazards
 use of tools and equipment.
Tools and Admixtures may include:
Equipment  plasticizers,
 water proves,
 setting retardants, etc.
Supervisor's directions may be verbal or written and may involve
sketches.

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Construction may include reinforcement which may involve:
 wire strands
 welded wire fabric
 steel rods
 mechanical ties and fixtures
Stone may include but not limited to:
 granite, sandstone, marble, basalt
 other natural or manufactured stone material

 safety goggles/glasses,
 boots, gloves, respirators
Tools and equipment may include but are not limited to:
 measuring tape/rule, hammer, bolster
 shovel, wheelbarrow, spirit level
 trowels, jointing tools , screed boards
 angle grinder
Evidence Guide
Critical Aspects Assessment requires evidence that the candidate:
of Competence  location, interpretation and application of relevant information,
standards and specifications
 compliance with site safety plan and oh&s
 compliance with organizational policies and procedures
 safe and effective operational use of tools, plant and
equipment
 communication and working effectively and safely with others
 plan and prepare work for bed stone into mortar
 dry bed stone and grout and bed stone construction
 fix slab stones using metal ties and adhesives
 finish stone surfaces and joints
Knowledge and  workplace and equipment safety requirements including:
Attitudes  regulations, codes and standards
 types of stone wall construction
 work drawings and specifications
 mortar mix composition
 range of mortar additives including plasticizers and their
application
 Building Code of Ethiopia
 Ethiopian Standards
 Masonry in buildings
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 techniques in laying and securing stone
 measuring and leveling
 finishes for mortar in masonry
 materials
 tools and equipment
Underpinning  Bed stone into mortar
Skills  Fix slab stone using metal ties and adhesives
necessary tools, equipment and consumable materials
TOP
Occupational Standard : Masonry Level II

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Unit Title Construct Masonry Steps and Stairs
Unit Descriptor This unit contains This unit deals with the laying of bricks and
blocks for forming steps and wing walls..

1 Prepare for 1.1 Work instructions, including plans, specifications, quality
1.3 Tools and equipment selected to carry out tasks that are
consistent with requirements of job, checked for
commencement.
1.5 Materials appropriate to work application are identified,
use.
1.6 Environmental protection requirements are identified for
2 Set out 2.1 Work platform is erected in accordance with regulatory and
brickwork/ workplace requirements.
block work 2.2 Location and relative level of prepared footing are checked
from job drawings and specifications.
2.3 Rise and going of flight and individual steps are calculated
to codes and workplace requirements.
2.4 Flight and individual steps are set out from calculations and
job drawings.
3.Lay 3.1 Mortar mix is prepared and checked bricks/blocks are laid
bricks/blocks to set out to specifications standards and codes.
forming steps 3.2 Base brickwork is constructed to specifications and
and wing walls requirements of standards and codes.
3.3 Steps are formed square, level, plumb and true and laid to
specified bond.
3.4 Profile of steps is constructed to bond and design, aligned
and plumb to specifications.
3.5 Parallel wing walls are formed to step alignment in
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accordance with specifications.
3.6 Jointing is carried out to job specifications.
3.7 Brickwork /block work is laid to line and set out with gauge
and completed to job drawings, specifications standards
and codes.
3.8 Brick/block faces are cleaned free of mortar.
Variables Range
 hazard control and hazardous materials and substances.
 Safe operating procedures are to include but not be limited
to the:
communications),
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 shovels, measuring tapes/rules, plumb rules, jointing tools,
 hammers (brick, club, scotch), bolsters, shovels,
 spirit levels, dumpy levels, trowels, mortar boards,
 straight edges, profiles, string lines, line blocks, line pins,
 builders lines, masonry saws, mason’s squares, jig saws,
 elevators, brick grabs and pointing or raking tools
 scaffolds, elevators, materials hoists, forklifts
 pallet trolleys, brick buggies and small petrol/diesel
engines/compressors
 clay bricks, masonry blocks
 aggregates, cement, lime and pre-cast concrete steps
Materials may include waterproofing materials.
Base brickwork Brickwork which builds the foundation for the steps and stairs
Evidence Guide
Critical Aspects Assessment requires evidence that the candidate:
of Assessment  sets out brickwork/ block work and foundation
 lays bricks/blocks forming steps and stairs
Knowledge and  Workplace and equipment safety requirements and
Attitudes methods
 Quality requirements
 General construction terminology
 Plant, tools and equipment types, characteristics and uses
The techniques of masonry steps and stairs construction
 Characteristics and applications of materials for masonry
steps and stairs construction
waste management
articulation joints
Underpinning  Lay bricks/blocks forming steps and wing walls
Skills
Resource Workplace or fully equipped assessment location with necessary
Implications tools, equipment and consumable materials

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TOP
Unit Title Work in Team Environment

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Unit Descriptor This unit covers the skills, knowledge and attitudes to identify
role and responsibility as a member of a team.
1. Describe team 1.1 The role and objective of the team is identified from
role and scope available sources of information
1.2 Team parameters, reporting relationships and
responsibilities are identified from team discussions and
appropriate external sources
2. Identify own 2.1 Individual role and responsibilities within the team
role and environment are identified
responsibility 2.2 Roles and responsibility of other team members are
within team identified and recognized
2.3 Reporting relationships within team and external to team
are identified
3. Work as a 3.1 Effective and appropriate forms of communications used and
team member interactions undertaken with team members who contribute
to known team activities and objectives
3.2 Effective and appropriate contributions made to complement
team activities and objectives, based on individual skills and
competencies and workplace context
3.3 Observed protocols in reporting using standard operating
procedures
3.4 Contribute to the development of team work plans based on
an understanding of team’s role and objectives and
individual competencies of the members.
Variables Range
Role and  Work activities in a team environment with enterprise or
objective of team specific sector
 Limited discretion, initiative and judgment maybe
demonstrated on the job, either individually or in a team
environment
Sources of  Standard operating and/or other workplace procedures
information  Job procedures
 Machine/equipment manufacturer’s specifications and
instructions
 Organizational or external personnel

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 Client/supplier instructions
 Quality standards
 OHS and environmental standards
Workplace  Work procedures and practices
context  Conditions of work environments
 Legislation and industrial agreements
 Standard work practice including the storage, safe
handling and disposal of chemicals
 Safety, environmental, housekeeping and quality
guidelines
Evidence Guide
Competence  operated in a team to complete workplace activity
 worked effectively with others
 conveyed information in written or oral form
 selected and used appropriate workplace language
 followed designated work plan for the job
 reported outcomes
Underpinning  Communication process
Knowledge and  Team structure
Attitudes  Team roles
 Group planning and decision making
Underpinning Communicate appropriately, consistent with the culture of the
Skills workplace
 Materials relevant to the proposed activity or tasks
Context for Competency may be assessed in workplace or in a simulated
Assessment workplace setting
TOP
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Unit Title Participate in Workplace Communication
Unit Descriptor This unit covers the knowledge, skills and attitudes required to
gather, interpret and convey information in response to
1. Obtain and 1.1 Specific and relevant information is accessed from

convey appropriate sources
workplace 1.2 Effective questioning , active listening and speaking skills
information are used to gather and convey information
1.3 Appropriate medium is used to transfer information and
ideas
1.4 Appropriate non- verbal communication is used
1.5 Appropriate lines of communication with supervisors and
colleagues are identified and followed
1.6 Defined workplace procedures for the location and storage
of information are used
1.7 Personal interaction is carried out clearly and concisely
2. Participate in 2.1 Team meetings are attended on time as scheduled.
workplace 2.2 Own opinions are clearly expressed and those of others are
meetings and listened to without interruption.
discussions
2.3 Meeting inputs are consistent with the meeting purpose and
established protocols.
2.4 Workplace interactions are conducted in a courteous
manner.
2.5 Questions about simple routine workplace procedures
and maters concerning working conditions of
employment are asked and responded to.
2.6 Meetings outcomes are interpreted and implemented based
on work place guideline.
3. Complete 3.1 Range of forms relating to conditions of employment is
relevant work completed accurately and legibly.
related 3.2 Workplace data is recorded on standard workplace forms
documents and documents.
3.3 Basic mathematical processes are used for routine
calculations.
3.4 Errors in recording information on forms/ documents are
identified and properly acted upon.
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3.5 Reporting requirements to supervisor are completed
according to organizational guidelines.
Variables Range
Appropriate  Team members
sources  Suppliers
 Trade personnel
 Local government
 Industry bodies
Medium  Memorandum
 Circular
 Notice
 Information discussion
 Follow-up or verbal instructions
 Face to face communication
Storage  Manual filing system
 Computer-based filing system
Protocols  Observing meeting
 Compliance with meeting decisions
 Obeying meeting instructions
Workplace  Face to face
interactions  Telephone
 Electronic and two way radio
 Written including electronic, memos, instruction and
forms, non-verbal including gestures, signals, signs and
diagrams
Forms  Personnel forms, telephone message forms, safety
reports
Evidence Guide
Critical aspects of Assessment requires evidence that the candidate:
competence  Prepared written communication following standard
format of the organization
 Accessed information using communication equipment
 Made use of relevant terms as an aid to transfer
information effectively
 Conveyed information effectively adopting the formal or
informal communication
Underpinning  Effective communication
Knowledge and  Different modes of communication
Attitudes  Written communication
 Organizational policies
 Communication procedures and systems
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 Technology relevant to the enterprise and the individual’s
work responsibilities
Underpinning  Follow simple spoken language
Skills  Perform routine workplace duties following simple written
notices
 Participate in workplace meetings and discussions
 Complete work related documents
 Estimate, calculate and record routine workplace
measures
 Basic mathematical processes of addition, subtraction,
division and multiplication
 Ability to relate to people of social range in the workplace
 Gather and provide information in response to workplace
Requirements
Implications
 Fax machine
 Telephone
 Writing materials
 Internet
Context for Competency may be assessed individually in the actual
TOP

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Unit Title Develop Business Practice
Unit Descriptor This unit specifies the outcomes required to establish a
business operation from a planned concept. It includes
researching the feasibility of establishing a business operation,
planning the setting up of the business, implementing the plan
and reviewing operations once commenced
1. Identify 1.1 Business opportunities are investigated and identified

business 1.2 Feasibility study is undertaken to determine likely
opportunity business viability
1.3 Market research on product or service is undertaken
1.4 Assistance with feasibility study of specialist and
relevant parties is sought as required
1.5 Impact of emerging or changing technology including e-
commerce, on business operations are evaluated
1.6 Practicability of business opportunity assessed in line with
perceived risks, returns sought and resources available
1.7 Business plan for operation is completed
2. Identify 2.1 Financial and business skills available are identified and
personal taken into account when business opportunities are
business skills researched
2.2 Personal skills/attributes are assessed and matched
against those perceived as necessary for a particular
business opportunity
2.3 Business risks are identified and assessed according to
resources available and personal preferences
3. Plan for 3.1 Business structure and operations are determined and
establishment documented
of business
operation 3.2 Procedures to guide operations are developed and
documented
3.3 Financial backing for business operation is secured
3.4 Business legal and regulatory requirements are identified
and complied
3.5 Human and physical resources required to commence
business operation are determined
3.6 Recruitment strategies are developed and implemented
4. Implement 4.1 Marketing of business operation is undertaken

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establishment 4.2 Physical and human resources to implement business
plan operation are obtained
4.3 Operational unit to support and coordinate business
operation is established
4.4 Monitoring process for managing operation is developed
and implemented
4.5 Legal documents are carefully maintained and relevant
records are kept and updated to ensure validity and
accessibility
4.6 Contractual procurement rights for goods and services
including contracts with relevant people, negotiated and
secured as required in accordance with the business plan
4.7 Options for leasing/ownership of business premises
identified and contractual arrangements completed in
accordance with the business plan
5. Review 5.1 Review process for implementation of business operation
implementation is developed and implemented
process
5.2 Improvements in business operation and associated
management process are identified
5.3 Identified improvements are implemented and monitored
for effectiveness
Variables Range
Business  expected financial viability
opportunities  skills of operator
maybe  amount and types of finance available
influenced by:  returns expected or required by owners
 likely return on investment
 finance required
 lifestyle issues
Business viability  opportunities available
may include:  market competition
 timing/ cyclical considerations
 skills available
 resources available
 location and/ or premises available
 risk related to a particular business opportunity, especially
 in regard to Occupational Health and Safety and
 environmental considerations
Specialist and  Chamber of commerce

relevant parties  Financial planners and financial institution representatives,

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business planning specialists and marketing specialists
 accountants
 lawyers and providers of legal advice
 government agencies
 industry/trade associations
 online gateways
 business brokers/business consultants
Human and  software and hardware
physical  office premises
resources may  communications equipment
include:  specialist services through outsourcing, contracting and
 consultancy
 staff
 vehicles
Personal  technical and/ or specialist skills
skills/attributes  business knowledge and skills
may include:  entrepreneurship
 willingness to take risks
Business risks  occupational health and safety and environmental
may be affected  considerations
by and may  relevant legislative requirements
include but are  security of investment
not restricted to:  market competition
 security of premises/ location
 supply and demand
 resources available
Resources may  staff
include:  money
 time
 equipment
 space
Operational unit  office location staffed with required personnel and equipped to
refers to: service and support business
 home-based site or other location such as leased or owned
property
Legal documents  partnership agreements, constitution documents, statutory
may include: books for companies (Register of Members, Register of
Directors and Minute Books), Certificate of Incorporation,
Franchise Agreements and financial documentation,
appropriate software for financial records
 recordkeeping including personnel, financial, taxation, OHS
and environmental
Contracts with  owners, suppliers, employees, landlords, agents, distributors,
relevant people customers or any person with whom the business has, or
may include: seeks to have, a performance-based relationship

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Evidence Guide
Critical Aspects A person must be able to demonstrate:
of Competence  ability to identify daily work requirements and allocate work
appropriately
 ability to interpret financial documents in accordance with
legal requirements
Underpinning  Federal and Local Government legislative requirements
Knowledge and affecting business operations, especially in regard to
Attitudes occupational health and safety (OH&S), equal employment
opportunity (EEO), industrial relations and anti-discrimination
 technical or specialist skills relevant to the business
operation
 relevant industry code of practice
 planning techniques to establish realistic timelines and
priorities
 identification of relevant performance measures
 quality assurance principles and methods
 relevant marketing, management, sales and financial
concepts
 methods for monitoring performance and implementing
improvements
 structured approaches to problem solving, idea management
and time management
Underpinning  literacy skills to interpret legal requirements, company
Skills policies and procedures and immediate, day-to-day
demands
 communication skills including questioning, clarifying,
reporting, and giving and receiving constructive feedback
 numeracy skills for performance information, setting targets
and interpreting financial documents and reports
 technical and analytical skills to interpret business
documents, reports and financial statements and projections
 ability to relate to people from a range of social, cultural and
ethnic backgrounds and physical and mental abilities
 problem solving skills to develop contingency plans
 using computers and software packages to record and
manage data and to produce reports
 evaluation skills for assessing work and outcomes
 observation skills for identifying appropriate people,
resources and to monitor work
Implications  Access to relevant workplace documentation, financial
records, and equipment

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Assessment  Interview / Written exam
 Observation/Demonstration with Oral questioning
Context for Competence may be assessed in the workplace or in a
Assessment simulated work environment

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TOP
Unit Title Apply Continuous Improvement Processes (Kaizen)
Unit Descriptor This unit of competence covers the exercise of good workplace
practice and effective participation in quality improvement
teams. Personnel are required to ensure the quality and
integrity of their own work, detect non-conformances and work
with others to suggest improvements in productivity and
quality.
1. Satisfy quality 1.1 Access information on quality system requirements for

system own job function
requirements in 1.2 Record and report quality control data in accordance with
daily work
quality system
1.3 Follow quality control procedures to ensure products,
or data, are of a defined quality as an aid to acceptance
or rejection
1.4 Recognize and report non-conformances or problems
1.5 Conduct work in accordance with sustainable energy
work practices
1.6 Promote sustainable energy principles and work
practices to other workers
2. Analyze 2.1 Compare current work practices, procedures and
opportunities for process or equipment performance with requirements
corrective and/or and/or historical data or records
optimization 2.2 Recognize variances that indicate abnormal or sub-
action optimal performance
2.3 Collect and/or evaluate batch and/or historical records to
determine possible causes for sub-optimal performance
2.4 Use appropriate quality improvement techniques to rank
the probabilities of possible causes
3. Recommend 3.1 Analyze causes to predict likely impacts of changes and
corrective and/or decide on the appropriate actions
optimization 3.2 Identify required changes to standards and procedures
actions and training
3.3 Report recommendations to designated personnel
4. Participate in the 4.1 Implement approved actions and monitor performance

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implementation following changes to evaluate results
of recommended 4.2 Implement changes to systems and procedures to
actions eliminate possible causes
4.3 Document outcomes of actions and communicate them
to relevant personnel
5. Participate in the 5.1 Review all relevant features of work practice to identify
development of possible contributing factors leading to sub-optimal
continuous performance
improvement 5.2 Identify options for removing or controlling the risk of
strategies sub-optimal performance
5.3 Assess the adequacy of current controls, quality methods
and systems
5.4 Identify opportunities to continuously improve
performance
5.5 Develop recommendations for continual improvements of
work practices, methods, procedures and equipment
effectiveness
5.6 Consult with appropriate personnel to refine
recommendations before implementation of approved
improvement strategies
5.7 Document outcomes of strategies and communicate
them to relevant personnel
Variable Range
Quality control Quality control procedures may include:
procedures  standards imposed by regulatory and licensing bodies
 enterprise quality procedures
 working to a customer brief or batch card and associated
quality procedures
 checklists to monitor job progress against agreed time,
costs and quality standards
 preparation of sampling plans
 the use of hold points to evaluate conformance
 the use of inspection and test plans to check compliance
Methods for Methods for statistical analysis may include:
statistical analysis  means
 median
 mode
 ranges
 standard deviations
 statistical sampling procedures
Problem solving Problem solving techniques may include:
techniques  identifying inputs and outputs
 sequencing a process
 identifying and rectifying a problem step
 root cause analysis

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 implementing preventative strategies
Quality Quality improvement tools and techniques may include:
improvement tools  run charts, control charts, histograms and scattergrams to
and techniques present routine quality control data
 plan, do, check, act (PDCA)
 Ishikawa fishbone diagrams and cause and effect
diagrams
 logic tree
 similarity/difference analysis
 Pareto charts and analysis
 force field/strength weakness opportunities threats
(SWOT) analysis
Sustainable energy Sustainable energy principles and work practices may include:
principles and work examining work practices that use excessive electricity
●
practices switching off equipment when not in use
●
regularly cleaning filters
●
insulating rooms and buildings to reduce energy use
●
recycling and reusing materials wherever practicable
●
minimizing process waste
●
Relevant personnel Communication to relevant personnel may involve:
● supervisors, managers and quality managers
● administrative, laboratory and production personnel
● internal/external contractors, customers and suppliers
Reporting Reporting may include:
● verbal responses
● data entry into laboratory or enterprise database
● brief written reports using enterprise proformas
Quality Quality improvement opportunities could include improved:
improvement ● production processes
opportunities ● hygiene and sanitation procedures
● reductions in waste and re-work
● laboratory layout and work flow
● safety procedures
● communication with customers
● methods for sampling, testing and recording data
Occupational health OHS and environmental management requirements:
and safety (OHS) ● all operations must comply with enterprise OHS and
and environmental environmental management requirements, which may be
management imposed through regional or federal legislation - these
requirements requirements must not be compromised at any time
● all operations assume the potentially hazardous nature of
samples and require standard precautions to be applied
● where relevant, users should access and apply current
industry understanding of infection control issued by the
Ministry of Health
Evidence Guide

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Critical Aspects of Assessors should ensure that candidates can:
Competence ● use the enterprise's quality systems and business goals as
a basis for decision making and action
● apply all relevant procedures and regulatory requirements
to ensure the quality and integrity of the products/services
or data provided
● apply and promote sustainable energy principles and work
practices
● detect non-conforming products or services in the work
area
● follow enterprise procedures for documenting and reporting
information about quality
● contribute effectively within a team to recognize and
recommend improvements in productivity and quality
● apply effective problem solving strategies
● implement and monitor improved practices and procedures
Knowledge and  specifications for laboratory products and services in the
Attitudes candidate's work area
 quality requirements associated with the individual's job
function and/or work area
 scientific and technical knowledge underpinning the
processes, procedures, equipment and instrumentation
associated with the candidate's work tasks and duties
 workplace procedures associated with the candidate's
regular technical duties
 sustainable energy principles
 relevant health, safety and environment requirements
 layout of the enterprise, divisions and laboratory
 organizational structure of the enterprise
 lines of communication
 role of laboratory services to the enterprise and customers
 methods of making/recommending improvements
 Standards, procedures and/or enterprise requirements
Underpinning Skills Demonstrates skills to:
 applying problem solving techniques and strategies
 applying statistical analysis and statistical sampling
procedures
 detecting non-conforming products or services in the work
area
 documenting and reporting information about quality
 contributing effectively within a team to recognize and
recommend improvements in productivity and quality
 implementing and monitoring improved practices and
procedures
 organizing, prioritizing activities and items
 reading and interpreting documents describing procedures

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 recording activities and results against templates and other
prescribed formats
 working with others
Resources Access may be required to:
Implication  workplace procedures and plans relevant to work area
 specifications and documentation relating to planned,
currently being implemented, or implemented changes to
work processes and procedures relevant to the candidate
 documentation and information in relation to production,
waste, overheads and hazard control/management
 reports from supervisors/managers
 case studies and scenarios to assess responses to
contingencies
 enterprise quality manual and procedures
 quality control data/records
 customer complaints and rectifications
Methods of Competence in this unit may be assessed by using a
Assessment combination of the following to generate evidence:
 demonstration in the workplace
 suitable simulation
 case studies/scenarios (particularly for assessment of
contingencies, improvement scenarios, and so on)
 verified reports of improvements suggested and
implemented by the candidate individually
Those aspects of competence dealing with improvement
processes could be assessed by the use of suitable
simulations and/or a pilot plant and/or a range of case studies
and scenarios.
In all cases, practical assessment should be supported by
questions to assess essential knowledge and those aspects of
competence which are difficult to assess directly.
Assessment simulated workplace setting / environment.

Page 106 of 109
CONSTRUCTION SECTOR
OCCUPATIONAL MAP: BUILDING CONSTRUCTION SUB-SECTOR
Level V Construction Management
Level IV On-Site Building Construction Management
Building Sanitary Bar Bending Plastering and

Level III Electrical Installation
Masonry
& Concreting
Carpentry
Painting
Tiling
Installation
Building Sanitary Bar Bending Finishing Construction

Level II Electrical Installation Masonry
& Concreting Carpentry Works
Installation
Level I Installation Construction Structural Construction Finishing

Works Works Construction Works

Page 107 of 109
Acknowledgement
We wish to extend thanks and appreciation to the many representatives of business,
industry, academe and government agencies who donated their time and expertise
to the development of this occupational standard.
We would like also to express our appreciation to the Experts of Ministry of Works
and Urban Development (MWUD), Housing Development Process, Construction
Industry Development Process, Ministry of Education (MoE) and Engineering
Capacity Building Program (ecbp) who made the development of this occupational
standard possible.
This occupational standard was developed on September 2010 Addis Ababa,
Ethiopia.

Page 108 of 109

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Federal Democratic Republic of Ethiopia

Ethiopia has embarked on a process of reforming its TVET-System. Within the

A Unit of Competence describes a distinct work activity. It is documented in a

Ministry of Education Masonry Version 4

NTQF Level III

CON MAS3 04 0910 CON MAS3 05 0910 CON MAS3 06 0910

CON MAS3 07 0910 CON MAS3 08 0910 CON MAS3 09 0910

CON MAS3 13 0910 CON MAS3 14 0910 CON MAS3 15 1012

CON MAS2 04 0910 CON MAS2 05 0910 CON MAS2 06 0910

CON MAS2 10 0910 CON MAS2 11 0910 CON MAS2 12 1012

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Methods of Competence may be accessed through:

Ministry of Education Masonry Version 4

Context for Competence may be assessed in the work place or in a

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Work  client profile

Monitor  formal process

Feedback  formal process

Ministry of Education Masonry Version 4

Ministry of Education Masonry Version 4

Elements Performance Criteria

Ministry of Education Masonry Version 4

Evidence Guide Description

Underpinning Demonstrates skills to:

Ministry of Education Masonry Version 4

Elements Performance Criteria

OS Masonry L2 & L3

OS Masonry L2 & L3