Veterans Avenue Extension

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PRIMARY CARE CENTER Revision Number:
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HEALTH SCREENING AT ENTRANCE
Page 1
PERSON PROCESS REMARKS
Visitor / Patient wants to enter the
hospital. Security guard greets and guides
proper entry of visitor / patient (following
script – greeting, purpose, if with QR code
go to screening area else if without QR
VISITOR / PATIENT code, direct patient to kiosk, if with
symptoms direct to ER).
Visitor / Patient are given two (2) choices
to do health screening. Use Triage QR
SECURITY GUARD code for off-premise, or Kiosk for on-
premise.

VISITOR / PATIENT If without QR code, Visitor / Patient

encodes profile data at Kiosk(required
data are fullname, birthday, gender,
barangay, city / municipality, zipcode,
mobile number). Also encodes the
purpose and symptoms for health check.

System verifies profile and displays green

border for cleared healthcheck. System
displays alert red border for patient with
symptoms. Queue number is
automatically printed based on workup
purpose if healthcheck is cleared.

A patient with QR code goes to screening

to be verified. Screener verifies the health
condition of the patient and issues queue
number if needed based on registered
purpose.
SCREENER / SYSTEM
If patient is found needing ER, screener
transfer visitor/patient to ER. If purpose is
for patient workup (Consultation,
Diagnostic, Claim Result or MAB Clinic
Appointment), then visitor/patient is
directed to go to PCC or MAB. Other
ER / SCREENER Visitors proceed to their purpose of visit.

Screener’s job is to verify and validate

reasonableness of the patient’s health
condition to get in the hospital regardless
of the purpose.

Screener also cancels patient entry record

in the system (QR code, Queue number) if
not allowed to enter the hospital.