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  • Finished Complaint - CF (D)

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    Babita Bhardwaj
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    The document contains 3 entries from a complaint report detailing customer issues that were resolved. For each entry, it provides the complaint number, item, fault description, remarks on the action taken to resolve the issue such as sending a replacement part, and details on the date the item was sent and number of days it took to resolve. The issues involved broken or faulty parts on testing equipment that needed replacements sent to resolve the complaints.

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    The document contains 3 entries from a complaint report detailing customer issues that were resolved. For each entry, it provides the complaint number, item, fault description, remarks on the action taken to resolve the issue such as sending a replacement part, and details on the date the item was sent and number of days it took to resolve. The issues involved broken or faulty parts on testing equipment that needed replacements sent to resolve the complaints.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views1 page

    Finished Complaint - CF (D)

    Uploaded by

    Babita Bhardwaj
    The document contains 3 entries from a complaint report detailing customer issues that were resolved. For each entry, it provides the complaint number, item, fault description, remarks on the action taken to resolve the issue such as sending a replacement part, and details on the date the item was sent and number of days it took to resolve. The issues involved broken or faulty parts on testing equipment that needed replacements sent to resolve the complaints.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Finished Complaint Report Details(Customer Fault (Delight))

    No. of
    Finish Date- Days
    Item Sent to Taken(Star
    Dispatch ting Date
    Item Customer/ People/War To Finish Branch(Co
    Sr.No. ComplaintNo OA No. Log Date Start Date Item No Description. Fault Remarks Action Taken Code ehouse Date) de)

    Replacement of
    'U' Tube
    Manometer has
    been sent vide RCCPL
    Blaine tube was sent under C0102220017. packing list no. PRIVATE
    But upon opening of box, U-tube was found C.C336 dated LIMITED(C326 MUMBAI(4
    1 C2403220007 C201783 3/24/2022 3/24/2022 AIM-390 broken again. Image attached. 25.03.22 02) 3/25/2022 1 0)

    Please note this customer had purchased many


    equipments and supply of the same and Replacement of
    installation was delayed during COVID. Swan Neck
    Installation was completed during last week of assembly with On- MGM
    December 2020 (CSR attached). But the
    instruments were lying idle for one year. Now off Switch has COLLEGE OF
    the academic year has just started. As a special been sent vide ENGINEERING
    case, please arrange to send the replacement packing list no. &
    parts (Swan neck & Switch) to Aimil, Vashi at the C.C329 dated TECHNOLOGY( MUMBAI(4
    2 C1903220010 C193830 3/19/2022 3/22/2022 AIM-105 earliest. 22.03.22 C31090) 3/22/2022 0 0)

    Replacement of
    Bracket for
    Release valve has
    been given to M/s
    Commercial
    EDI engineer vide
    Compressio packing list no. COMMERCIAL
    AIM 320E- n Testing FOCG210981 EQUIPMENTS(
    3 C1003220067 C214077 3/10/2022 3/15/2022 DG-1 Ma Slow Fast Lever Broken, needs replacement dated 16.03.22 C00156) 3/16/2022 1 DELHI(10)

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