Professional Documents
Culture Documents
2 Management review SOP-DPP-MDEV-01 2 MOM + PICA Gap Performance Analysis Monthly NIP
(Q,D)
5 Pembuatan Produk Baru SOP-DPP-ENG-01 2 100% Akurasi BOM saat Masspro Weekly AST
3 100% Deviasi Budget Investasi vs Actual
Weekly AST
7 Pengendalian Order Reguler SOP-DPP-MKT-02 1 Sales Plan Achieve sesuai target Weekly MKT
13 Penanganan Claim Customer SOP-DPP-QA-02 2 Respons time dalam menjawab PICA (based Monthly AMD
on customer)
14 Billing, Collection & Payment 1 Setiap DO bisa menjadi invoice ke customer Monthly MOS
SOP-DPP-ACCFIN-02
2 Tukar faktur dengan customer tepat waktu Monthly MOS
1
SLA Fullfillment 100%
SLA Fullfillment 100%
( PPK Fullfillment & Leadtime PPK Monthly AHZ
SOP-DPP-HRD-01 fullfillment)
18 Kalibrasi SOP-DPP-QA-03 2 Zero Claim yang disebabkan oleh alat ukur Monthly AMD
MKT/QRO &
SOP-DPP-MKT-03 1 EPS Good Performance (W2 N+1) Monthly
SHE
Pemantauan & Pengukuran
20 (Kepuasan pelanggan & 1 Hasil Pengukuran Tidak Melebihi NAB (Nilai Monthly AHZ
lingkungan K3) Ambang Batas)
SOP-DPP-HSE-06
2 Monthly AHZ
On time Schedule Pelaporan ke Pihak Terkait
MR, TIM
1 On Time "Audit Planning" + Approval (Q,D) Monthly
AUDITOR
MR, TIM
21 Internal Audit SOP-DPP-MR-01 2 Achievement Rate "Audit Planning" (Q,D) Monthly AUDITOR
Progress PICA Hasil Audit "Closed" 100% MR, TIM
3 Monthly
(QCD) AUDITOR