1

Mobile Booking System in Daniz Floating Resort

Glen M. Laid 1, Shanen Anover2, Shiela jane G. Omecillo3
Surigao State College of Technology, Surigao City, Philippines
glaid@ssct.edu.ph, sanover@ssct.edu.ph,somecillo@ssct.edu.ph,areyna@ssct.edu.ph

Mrs. Alma Christie C. Reyna MBA, MSIT

Research Adviser

Abstract: Mobile Booking System in Daniz Floating Resort is a mobile and web-based application designed
and developed in Hypertext Preprocessor (PHP) and MySQL intended to replace the manual process of
transactions such as the booking of rooms, cottages, payments, and billing. This will also help the management
by promoting innovation to their customers. It is also an online platform that allows the management of the
resort to update the arrival and departure schedules of their customers. In addition, the system can also be
accessed through the users’ mobile devices since it is a responsive web application. With the use of the said
application, it will and can eliminate the problems encountered in the manual process, the problems and
troubles include the inaccurate records that cause the delay of business transactions. The study employs the
Waterfall Model Software development life cycle, in which each phase must be completed before moving on to
the next. Furthermore, this research adheres to the SDLC phases, which are applied as a concept and
foundation for the system's implementation. These phases include model planning, system design,
implementation, testing, deployment, and maintenance.
Keywords: Web-Based, Booking System, Tourism, Resort, Booking
1. INTRODUCTION of the customer complaints, if the customer
data will be lost, and if the customer cannot
1.1 Project Context
receive their confirmation details.
In this time of the pandemic, all of us
want to experience having a vacation to get rid
The booking process in Daniz
of our stress in life. Finding time to have a
Floating Resort will be changed into a Mobile
vacation is rare because of the busy schedules
booking system. Mobile booking systems can
or due to the pandemic and we don’t want to
encounter some problems due to system errors
ruin the vacation by having trouble booking in
or internet errors. Some problems will affect
advance at the resort we want to visit. So, this
the reliability, performance, efficiency, and
system that we want to develop will help the
effectiveness of their day-to-day activities.
guests or customers to book and organize their
These are some problems that must be
time in the resorts. The Mobile Booking
encountered; management of the resort cannot
System in Daniz Floating Resort is the system
reserve their booking information customers,
that involves the delivery of information
cannot access the resort information or the
services or recording and taking details of
booking site, delay of information in collecting
customers using the internet and mobile
and processing the customer’s data and
booking that allows the guest or customers to
information details, some of the customer
inquire and book in advance. The mobile
complaints, if the customer data will be lost,
booking system also provides an opportunity
and if the customer cannot receive their
for customers to check if the resort is
confirmation details.
available.
This solution is based on the problem
statement we wrote. Due to some of the
The Mobile Booking System in
problems, the system we provide can help the
Daniz Floating Resort is the system that
management to retrieve the data of the
involves the delivery of information services
customers, customers will receive a message or
or recording and taking details of customers
call if their information has a problem or
using the internet and mobile booking that
missing and, they can contact the resort or
allows the guest or customers to inquire and
management if they cannot access the mobile
book in advance.
booking system.
There are a few issues that must be
addressed; management of the resort cannot
reserve the booking information of their 1.2 Purpose and Description
customers, cannot access the resort Daniz Floating Resort is one of the tourist
information or the booking site, delay of spots in Day-asan. A mobile booking system is
information in collecting and processing the a system that allows guests or customers to
customer’s data and information details, some book advancements in Daniz Floating Resort

through a website. The purpose of this system
is to help to know if the resort is available in
times they want to go, easy to be booked in
advance, hassle-free, and some of the activities
in the resort will also be visible. In addition,
the purpose of the mobile booking system is to
help the resort gather details about their
customers/guests before they arrive, avoid
double booking, and also they can
communicate to their customers.
1.3 Objectives of the Study
This study aims to develop a Mobile
Booking System in Daniz floating Resort. This
system is developed to address some problems
that the resort encountered. The system will
help the resort or the authorized person to save
customer data, get information and save time
to book.
The following are some of the specific
objectives of the system.
1. To allow customers to book and
reserve rooms and cottages in Daniz Floating
Resort.
2. To provide customers with the
services offered in Daniz Floating Resort.
3. To provide a real-time booking
system.
1.4 Scope and Limitations
This research is focused on the
development of the Mobile Booking System in
Daniz Floating Resort. The scope and
limitation of the study are the following:
The following are the scope of the study:
1. The system can allow customers to
book reservations in Daniz Floating Resort.
2. The system can allow the
administrator to verify the booking reservation
transaction.
3. The system can allow the
administrator to view customers’ information.
4. The system can only have one
administrator who has the authority to manage
the system.
5. The system can allow the administrator and
customers to view the available rooms and
cottages.
The following are the limitations of the
system.
1. The system requires the internet
conmection to book in the resort.
2. The system cannot accept payment
online.  to the recent launch of a booking engine on the
2
1.5 Review of Related Literature/Systems
The application of the Internet in the
business world has become a major trend in
practice and generated a hot stream of research
in the recent literature. This Mobile Booking
System aims to develop a mobile web
application for facilitating advanced
reservation processes at Daniz Floating Resort.
The system provides the reception an easy way
to search for available cottages and rooms,
insert client information, get details about
specific clients, make a reservation in the
resort, and do the payment process.
According to the article of Cruz, et al,
( 2011), the Web-Based Information System
with Online Booking and Online payment is
designed to help customers and resort improve
their manual system through internet websites.
The system is created for booking clients’
reservations and receiving payment through
the internet. The system will be protected by
data access control which will restrict the
unauthorized users having access to the
database by limiting their access to certain
management or confidential information.[1]
Delizo, et al, (2013) also studied
Online Hotel Reservation System (OHRS), an
efficient and brilliant software, yet it is easy
and uncomplicated to use. OHRS grants
complete authority and power on hotel or
motel room booking over the internet. OHRS
also allows confirming accommodation in real-
time at the hotel's website and closes the sale
without more ado. There are several benefits of
OHRS. It makes the reservation process
computerized and thus helps one to undertake
a large number of transactions at a low cost. It
enables one to check available inventory and
complete an online booking form making the
reservation process more efficient and less
time-consuming. OHRS assists hotel guests
and agents with different payment options such
as credit/debit cards. The system can track the
hotel's performance on a regular basis as all
information concerning payments is updated
online and sent to the reservation manager by
means of e-mail. [2]
Pelayo (2014) mentioned
that the website of The Theodore Hotel gets an
upgrade with the recent addition of a direct
reservation system to its online services,
allowing guests to book accommodations
within minutes. Guests of the hotel can now
enjoy a quick, easy reservation process, thanks
Tagaytay hotel's website. Visitors can access
www.thetheodorehotel.com to view and

compare available room types, rates, and
features before indicating their room choice
and length of stay. A 10% deposit through a
credit card secures the transaction and
automatically sends confirmation of bookings
via email. This innovative way of reserving
accommodations saves time and energy that
guests would normally spend using more
traditional means of booking rooms at the
hotel. [3]
As cited by Sangwon Park, Iis P.
Tussyadiah (2016), despite the growing
prevalence of smartphones in daily life and
travel context, travelers still perceive an extent
of risk associated with using their smartphone
to book travel products. To alleviate or reduce
perceived risk, it is important to better
understand the dimensions of and the factors
that contribute to perceived risk. This study
analyzed 411 responses from an online panel
to examine perceived risk in mobile travel
booking and identified the following facets:
time risk, financial risk, performance risk,
privacy/security risk, psychological risk,
physical risk, and device risk. Several
antecedents of perceived risk were identified.
Perceived collection of personal information
via smartphones contributes positively, while
consumer innovativeness, trust, and visibility
contribute negatively to perceived risk.
Further, the predictive validity of perceived
risk is confirmed as it significantly explains
perceived usefulness, attitude, and behavioral
intention in mobile travel booking.
Implications to manage perceived risk and its
antecedents are provided. [4]
Xian Gu, P.K. Kannan (2021),
studied that Firms use mobile applications to
engage with customers, provide services, and
encourage customer purchase. Conventional
wisdom and previous research indicate that
apps have a positive effect on customer
spending. The authors critically examine this
premise in a highly competitive institutional
context by estimating how customers’
multichannel spending changes after adopting
a hotel group’s app and identifying the factors
contributing to such change. Additional
analyses suggest the possibility that customers
who adopt the focal app also adopt competitor
apps and therefore search more and shop
around, leading to a decreased share of wallets
with the focal hotel group. The authors also
find that the negative effect on spending is
smaller for customers who use the app for
mobile check-in service than those who use the
app for only searching, highlighting the role of
3
app engagement in mitigating the negative
effect. [5]
According to Alev Elci, A.
Mohammed Abubakar, Mustafa İlkan, Eluwole
Kayode Kolawole, Temitope Taiwo Lasisi
(2017), the Internet offers a rich atmosphere
for prospective travelers to gain familiarity,
and harvest and retrieve travel-related
information and resources. An increasing
number of tourism and hospitality firms have
turned their attention to new business
opportunities on the Web. Travel 2.0 has
emerged as a new tool for competitive
advantage. This study draws on social
cognitive theory and the DeLone and McLean
Information Systems (D&M IS) success model
to diagnose the impact of website design
quality on booking/reservation intentions from
a travelers’ perspective. This research model
was tested with 700 valid data collected from
travelers using Travel 2.0 websites through
online surveys using SPSS v18 for the
analysis. The results of the data analysis
provided support for the hypothesized
relationships of e-service and system quality
with booking/reservation/purchase behavioral
intention implying that an e-travel site’s
quality is an essential success factor for
tourism enterprises. [6]
Although the Technology-
Organization-Environment framework has
been commonly used by several researchers
for organizational adoption of digital business
technologies, there is a lack of academic
research tackling the Technology-
Organization-Environment in developing
countries (Sufian Khwaldeh, Rami S.
Alkhawaldeh, Ra’ed Masa’deh, Issam
AlHadid, Ala'aldeen Alrowwad, 2020). The
researchers attempt to fill the gap by
investigating the relations among several
Technology-Organization-Environment
variables at Aqaba five star hotels located in
Jordan namely relative advantage, complexity,
compatibility, top management support, firm
size, technology competence, competitive
pressure, critical mass, information intensity,
age, gender, educational level, personal
income, and work position in enhancing
perceived usefulness, and the latter on
continuous intention to use the mobile hotel
reservation system of five-star hotels in Aqaba,
Jordan. Their research enables decision-makers
to identify which variables should be
emphasized to impact hotels’ perceived
usefulness of adopting mobile hotel reservation
systems, and in turn on continuous intention to

use mobile hotel reservation systems in service
companies, especially in the hotel sector. [7]
On the other hand, Alleweldt, et al
(2009) stated that when a consumer starts an
online booking procedure, the website is
obliged to display in a prominent and
conspicuous manner the number of bedrooms
remaining at the specified price, and to display
a summary of contract terms relating to
cancellations by the consumer and hotel. They
also included that online reservation systems
must display the final price of a hotel room
both before and during any booking procedure.
[8]
Van De Logt, Jetske (2017) studied
the impact of Online Travel Agencies (OTAs).
There are different opinions regarding the
impact of OTAs. Some believe it is a great
marketing tool that brings in a lot of money
while others believe that it costs the hotel
industry a lot of money. Hotels want to
increase their direct bookings to become less
dependent on OTAs. [9]
Moreover, Bemile et al. (2014)
conducted a study on the Online Hotel
Reservation System for Hansonic hotels. It
concluded that the old system does not serve
the customer in a better way, rather it makes
customer data vulnerable. For security
purposes, their newly developed system keeps
proper records of customers. The system helps
secure customer information since no
information is disposed of unlike the existing
system of Hansonic hotel. With the help of a
virtual tour created along with the system, it
advertises the hotel effectively. [10]
Louw, Door Janne, (2006) created
and developed a system that enables the
customer to reserve a hotel room online. The
system can query the customer for date of
arrival as well as the length of stay, display the
available rooms and provide the customer an
option to choose one or more rooms, calculate
the availability of rooms in the database, ask
how many will be staying in the room,
calculate costs for the customer’s knowledge
and ask for additional service/s to acquire like
dinner and breakfast, and renting bikes. The
researcher also uses figures accompanied with
detailed explanations for a better
understanding of the readers. [11]
Ogirima S.A.O (2014) led a study
about Online Computerized Hotel
Management Systems. It is a mobile
application where this system is connected to
4
the internet. At the end of the study, he
concluded that users preferred online hotel
management systems (HMS) to conventional
manual hotel processing as investigated. It was
mentioned that mobility, ease-of-use, and cost
are some of the factors considered to impact a
user's choice decision. [12]
Castillo et.al (2014) studied
the Importance of a Computerized System to
the Reservation and Front Office Operations of
Hotels, in Batangas Philippines. Based on their
study and results of the assessment, they
concluded that; The computerized system is
very important for the hotels in Batangas on
their reservation and front office operations,
specifically on sales and reservation, guest
registration, forecasting room status and room
availability, during both peak and lean seasons.
The greatest importance, however, is placed on
room availability during peak season and on
forecasting room status during the lean season.
Also, during both peak and lean seasons, the
computerized system is equally important for
Batangas hotels regardless of their number of
rooms as regards all reservation and front
office operations. [13]
Oribiana and Cerafica (2015) cited
the Online Reservation System of Sallie Ville
Resort. They developed a system that helped
the resort owner in terms of improving and
updating their current system. It is designed to
have a user-friendly interface for the
customer’s benefit to have an easier way and
hassle-free online reservation. [14]
Abi (2010) also revealed his study on
658 Apartelle Online Reservation System.
Short-term base lodging is the main reason that
a hotel has been established. In the Philippines,
wherein many foreign people go and have a
vacation, hotels are always their first
destination to have relaxation after long hours
of travel in an airplane. Because of the rapid
increase of foreigners visiting the Philippines
for a vacation, a common sight is the
establishments and sophisticated hotels for
competitive advantage. [15]
Jinkyung Jenny Kim, Bee-Lia Chua,
Heesup Han (2020) studied mobile hotel
reservations in the investigation of the
interrelationships between value, attitude,
satisfaction, and reuse intention in
consideration of the moderating roles of the
channel familiarity and the channel type.
Utilizing a quantitative approach, the research
hypotheses were tested using structural
equation modeling and multiple-group

analyses. The casual relationships proposed
among the study variables were found to all be
significant, and the importance of the
utilitarian value was substantiated. Moreover,
the analysis results indicated that channel
familiarity is an important moderator that
affects the strength of the relationships
between (1) the attitude and the reuse intention
and (2) satisfaction and the reuse intention,
which suggests that a different approach
should be arranged for novice and expert users.
Also, channel type moderated the links
between (1) hedonic value and satisfaction, (2)
utilitarian value and satisfaction, (3) attitude
and the reuse intention, and (4) satisfaction and
the reuse intention, which separately provided
more relevant implications for the hotel owned
and the third-party-owned channels. [16]
1.6 Technical Background
Understanding the Application
This chapter presents the technical
background of the study. It discusses and
describes the relevant technical aspects of the
project.
Figure 1 it has shown an overview of the system
This includes the step-by-step
instructions for creating a useful application
that can help to know if the resort is available
in time they want to go, easy to book advanced
and book advanced.
To begin, the customers will be signing
up in the system to access the online booking
system of the resort, fill up their information,
make a booking of what day and time they will
arrive in the resort, make payment, cancel the
booking if they want to reschedule their day of
arrival in the resort and check the availability
of the resort.
5
The Resort Management or
receptionist/front desk also will be the one to
see the availability of the resort, check the
customer’s booking if it has no error, view
check-in and check-out time of the customers,
view customer’s payment method, and send
Email confirmation to the customers.
2. METHODOLOGY
The methodology used in designing and
implementing the system is Rapid Application
Development (RAD), as it allows the
researchers to make multiple iterations and
updates to software rapidly without needing to
start a development schedule from scratch each
time. The four basic steps in RAD were:
2.1 Planning Requirements: During
this initial stage, the researchers came to an
agreement on project scope and application
requirements, so that future stages with
prototyping can begin. These requirements are
discussed as follows:
System Requirements
Security Check. This module contains
the security countermeasures of the system. It
serves as validation of different types of
reporters to ensure the correctness of data.
Lastly, this security measure was executed
only once, after successful installation.
Mobile Data/Internet Transmission.
The transmission of data into the webserver
has been done through mobile data or an
internet connection. This mobile application
checked the availability of this communication
medium upon transmission. After successful
transmission, the web server will then receive
an image, type of incident, and reporter’s
number.
2.2 Prototype: This is where the actual
development takes place. It allows the
researchers to create initial modeling and
prototypes with different features and
functions. These prototypes are then shown to
the users who decide what they like and what
they don’t. These prototypes are quickly made
to work, just to show off certain features,
without proper polish. The developments are
discussed below:
System Development and Testing.

This module is the testing phase of
the system execution to identify its usability
and reliability. The researcher selected the
programming environment and standards used
in building the system. The Android Studio is
used in developing the mobile application
because it fits the requirements needed in
developing the mobile app. In developing the
web-based interface application, an open-
source programming language PHP was used
and hosted online with an Apache webserver.
PHP was chosen due to its popularity among
both developers and hosting companies.
Another language used is SQL, which is a
query language that serves as storage of the
system on the different kinds of reported
incidents. Validation, verification, and testing
are done in this phase. They are conducted
according to the plan and conclusively
demonstrate that both the user and system
requirements have been met. The first testing
done was desk checking the program in which
the researcher reviewed the entire system
process to check for logical and physical
errors. Next, the researcher conducted a series
of unit testing to identify and solve different
system errors that cause the program to end
abnormally.
2.3 Receive Feedback: In this stage,
feedback on what’s good, what’s not, what
works, and what doesn’t is shared. This
feedback isn’t limited to just pure
functionality, but also visuals and interfaces.
This is described below:
System Check
This section deals with the various
feedback to the system after conducting tests
that have been made as to what should be
improved, changed, or even what is not
appropriate especially on the user interfaces.
2.4 Finalize Software: Here, the
researchers finalize the features, functions, and
interface of the software. The stability,
usability, and maintainability are of paramount
importance as well before being delivered to
the user.
System Implementation
This is the last and final checking of the
system after a long process of developing,
improving, and testing before it is approved
and even be implemented to the public.
3. RESULTS AND DISCUSSION
6
This section presents the findings and
discussions regarding the study. The data
presented in this chapter are data-based. Tables
and figures are used to add to the clarity of the
presentations of the findings.
3.1 Project Design
Figure 2. Project Design
Figure 2 illustrates the Waterfall Model
method in which the system requirements were
clearly defined and documented; save a lot of
time on the development process, and detect
fault at an early stage since every step has its
review process. Below are the discussions
about how the various phases of the model
used in the study.
Requirements Gathering - During this
phase, the researcher collected and analyzed
the requirements based on the resort's needs
and perspective. Then the researcher
conducted interviews and actual observations
to gather data and information about the
current manual system existing in the Daniz
Floating Resort. At the outset, the researcher
made a project schedule as shown in Table 1.
Relevant tasks were identified, and their time
intervals were determined.
System Analysis - In this phase, the
researcher has come up with a draft of
flowcharting, system architecture and made a
use case to visualize the process and flow on
how the system project is done.
.
Coding - During the phase, the researcher
created the system. The system database of
JavaScript language was used to design and
implement the interface of the project. The
researcher's Daniz Floating Resort using a
mobile booking system or mobile app is
needed to create the project. Furthermore, it
requires hardware and software specifications
for the system to run easily.
Testing - After the completion of the
requirements gathering, system analysis, and
coding phase, the testing phase starts where we
test each of the specification processes to
detect and eliminate bugs in every process.
 7

The researcher makes sure that the

development code is working as expected.
During this phase, the researcher has worked
their best to run a program every time a piece
of code is changed. Allow errors to be resolved
soon as possible.

Implementation - After the completion of

the testing phase, the researcher ensures that
there will be no issues, defects, or any kind of
problem that will affect the application or
project. This will be implemented to the user
and the user starts using the application.

Operation and Maintenance - After the

implementation of the project, the researcher
will keep an eye on the application and will
provide all the necessary bugs and issues to fix
if it occurs in the system. The user's responses
on the system will be used to enhance the
application to get better.
1.2 Project Development
Figure 3. Use Case Diagram of the System
Figure 3 shows the used case diagram of
the system, the diagram indicates the roles of
the users in the system. The customers will be
signing up in the system to access the online
booking system of the resort, fill up their
information, make a booking of what day and
time they will arrive in the resort, make
payment, cancel the booking if they want to
reschedule their day of arrival in the resort and
check the availability of the resort.

The receptionist/front desk also will

be the one to see the availability of the resort,
check the customers' booking if it has no error,
view check-in and check-out time of the
customers, and view the customer's payment
method. The owners of the resort must log in
to the system to proceed to the inventory of the
resort and the owner will be the one who
manages and updates the report database,
inventory, and budgets of the resort.

3.4 Hardware and Software Requirements

Table 2. Hardware Specification of the System
Table 1. Gantt Chart of the Capstone Project
The table shows the hardware and Table 2 shows the hardware
software resources needed to implement and requirements and mobile phones needed for the
execute the system. The Booking System in
development of the system. The suggested OS is
Daniz Floating Resort using Mobile
Application will have to go through these Windows 7 or greater will be much better. The
seven (7) phases of planning including processor will be Intel Core i3 or higher if needed
requirements gathering, system analysis,
with 32GB Memory and a storage capacity of 256
coding, testing, implementation, and operation
and maintenance. The mobile booking system SSD. Android mobile phones with a Dual-core
has a special duration starting from the month processor and 16GB RAM or higher are
of January to the month of May.
recommended for use with the program.
3.3 Use Case Diagram
 8

Table 3. Software Specification of the System

In table 3, it shows the software

requirements needed to develop a system. It shows
in the table what the tools of the software are.
Software tools are some tools that are needed to
create and design the perfect system for our Figure 1. Where a user of the system can
plainly select some system operations such as
proposed study.
Home, Room and Cottages Rates, Admin
Login, Check Availability, and Guest Login. In
summary, a system's primary interface.

3.5 Interface Design of the System

This section entails our system's user interface.

A short description will be provided for each
of our system's interfaces.

Figure 1 – Main Page

Mobile-based system Figure 2 – Sign-in Form

 9

Figure 3. Shows the rate of the rooms and

cottages. The user can book a reservation in
the “Rooms and Cottages Reservation”
section, by simply picking the desired schedule
in the “Check-in” and “Check-out” button.
After that, the user must click the “Check
Availability” button and the system will show
the available schedules of the said date. Once
decided, click the “Book Now” button.

Figure 4 – Booking Cart

Figure 2. This page displays the sign-in form

for users who need to log in to this system.
The user or customer should be required to
register first and check the box button where
you will agree to the terms and conditions of
the management.

Figure 3 – Room and Cottages Rates/Check

Availability

Figure 4. The system shows the Booking Cart

section where the user/customer can see the
information of the booking reservation.
Clicking the "Clear Cart" button will cancel
the user's reservation.

Figure 5 – Guest and Billing Details

 10

Figure 6. Once confirmed, the system will

show the complete reservation details and the
user will automatically receive a reservation
code. Along with the details is some additional
information below for the user/customer.

Figure 6. Admin Login

Figure 6. Shows the sign-in form for the

admin, that requires a login in this system.

Figure 7 – Administrator Panel

Figure 5. The system shows the breakdown of

the Guest and Billing Details.

Figure 6. Reservation Details

4. CONCLUSIONS AND
RECOMMENDATIONS
4.1 Conclusions
The purpose of this research was to
assess whether the manual method of booking
reservations in Daniz Floating Resort is
effective or if it needs improvement. After
thorough assessment and investigation, this
research found out that the manual method is
 11

not efficient and convenient for both the guests
and staff of the resort.
Following are the conclusions reached after
analyzing the study's findings. These
conclusions are based on the objectives stated
above:
● The system will make booking
reservations easy, fast, and
convenient for the customers.
● The system will boost the number of
customers the resort can respond to
and accommodate every day.
● The developed project will increase
the income of the resort and at the
same time, the service will be
improved, improving the customer’s
experience as well.
accomplish this project while maintaining
excellent health. We'd like to express our
gratitude to everyone who has helped us gain a
deeper understanding by supporting our
initiative in this way. We are also appreciative
of our school advisors for their tolerance and
support in helping us overcome several
challenges during our research.
Finally, we would like to express our
gratitude to our parents and friends. Without
their tremendous understanding and
encouragement in the past few months, it
would be impossible for us to complete our
study.
6. REFERENCES

[1]Hotel Information with Online Reservation

4.2 Recommendations
and Billing System for Yuj Inn Hostel
The researchers recommend the system for its
efficiency and reliability that can be rendered
to the intended users. The system will improve [2]https://research.lpubatangas.edu.ph/wp-
the overall process of booking reservations in
Daniz Floating Resort, eliminating all the content/uploads/2014/05/IJCT-Online-Hotel-
difficulties encountered in the manual method.
The researchers suggest that other resorts Reservation.pdf
should adopt the use of the system and
integrate it into their daily operations and
transactions. [3]https://www.academia.edu/14925294/

The researchers specifically recommend the Hotel_Information_with_Online_Reservation_

following:
and_Billing_System_for_Yuj_Inn_Hostel
● The system should cater online
payments.
● The researchers recommend that the [4]
system should be available in the
Front Desk area for them to https://journals.sagepub.com/doi/10.1177/0047
electronically manage and respond to
the inquiries of the customers. 287516675062

5. ACKNOWLEDGEMENTS
First and foremost, we are extremely [5]
grateful to our Program Chair, BS Information
System Mrs. Jovie M. Gallera, to our https://journals.sagepub.com/doi/full/10.1177/
respective panelists, Mr. Arvin S. Salvador,
Mrs. Eva Mary A. Birao and Mrs. Alma 0022243720988257
Christie C. Reyna. To the staff of CEIT, and to
the Dean of CEIT Engr. Robert R. Bacarro.
Their immense knowledge and plentiful [6]
experience have encouraged us in all the time
of our academic research and daily life. https://journals.sagepub.com/doi/full/10.1177/

Second, we offer our heartfelt 2278533717692909

gratitude to Almighty God for his divine grace,
which has enabled us to successfully
 12

[7] encountered-by-balai-ha-buksu-is-its-current-
manual-based-system/?
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1467358420907176 WoZ2cXmPg

[8]https://www.europarl.europa.eu/RegData/ [15]https://www.scribd.com/document/

etudes/etudes/join/2009/416205/IPOL- 297752545/Related-Studies?

IMCO_ET(2009)416205_EN.pdf fbclid=IwAR2O3NCZ84V3DkigIVKIbxvFcN

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[9]

https://www.theseus.fi/handle/10024/125402 [16]

https://journals.sagepub.com/doi/full/10.1177/
[10-14]  https://mamasstudy.com/chapter-2-
review-of-related-literature-a-major-problem- 1356766720952122