Content

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CHAPTER 1.....................................................................................................................................2
INTRODUCTION..........................................................................................................................2
BACKGROUND OF THE STUDY.....................................................................................................4
THE PROBLEM AND ITS BACKGROUND.......................................................................................5
OBJECTIVE...................................................................................................................................6
SIGNIFICANCE OF THE STUDY.....................................................................................................8
SCOPE AND LIMITATION.............................................................................................................9
CONCEPTUAL FRAMEWORK.....................................................................................................10
DEFINITION OF TERMS..............................................................................................................10
chapter 2......................................................................................................................................12
FOREIGN LITERATURE AND STUDIES.........................................................................................12
LOCAL LITERATURE AND STUDIES.............................................................................................24
CHAPTER 3....................................................................................................................................37
INITIAL REQUIREMENTS............................................................................................................37
DATA GATHERING PROCEDURE................................................................................................38
VALIDATION OF INSTRUMENTS................................................................................................39
STATISTICAL TREATMENT OF DATA..........................................................................................39
INFORMATION OF EACH USERS ...............................................................................................42
CONTEXT DIAGRAM..................................................................................................................43
ANALYTICAL TOOLS...................................................................................................................45
PROJECT DEVELOPMENT..........................................................................................................47
USER ACCEPTANCE TESTING.....................................................................................................49
EVALUATION PROCEDURE........................................................................................................50
IMPLEMENTATION PLAN..........................................................................................................51

1
 CHAPTER 1

INTRODUCTION

We now live in an era where everything is practically inseparable from the

internet, including business. It's now crucial that every business no matter what

sector it belongs to has a recognizable web presence. Not only does internet

technology help tours and activity operators get found online, it also helps them

convert visits into money through online booking (reservation) system with Data

analytics and Sms notification.

With Online Reservation System, the level of service is dependent on individuals

and this puts a requirement on management to run training continuously for staff

to keep them motivated and to ensure they are following the correct procedures.

It can be all be easy to accidentally switch details and end up with inconsistency

in data entry.

A place for vacation and recreation which is built on a place with beautiful

scenery like hills, mountains, overview ocean and many more where family and

friends are able to have fun or to relax are called “Resort”. Resorts are usually

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located in places with a natural background of the beach or locations where facili-

ties such as pool courses, cottages and rooms are provided. But mostly, all the

resorts here in the Philippines are located on distant places, so it’s hard for the

people to find or visit. Resorts that are built around a specific theme typically offer

activities and events that are in some way related with it.

In this premise, the researchers are challenged to conduct a study on the

development system entitled “Online Resort Reservation Management System

with Data Analytics and Sms Notification for Villa Mirasol and Nieves Resort”; this

system will work 24/7. They won't be tied to a cell phone/ telephone waiting for

guest calls. Most of the time staff will get more reservations online and less work

for them. Also, it helps the owner to see the client’s information and make

convenient to the guest. Because of this Online reservation system, resort

management also are able to use this to provide facilities and make it possible to

reserve the rooms and view the facilities to the customers through their devices.

Also, when the customer satisfied, they can reserve the rooms through an online

reservation system with no hassle. It will helps the owner and staffs to see the full

details of their customers efficiently and they can see their status, file and

payment

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details properly. Also shows what months have surge or increase of

reservations. Usually, it comes with various data analytics tools that will show

when they get a lot of reservations. This valuable information will outline the

areas where they need to focus, saving time, effort and money on approaches

and activities that simply don't work for them. Keeping connected and updating

the customer is important. We have an SMS notification to confirm the

reservation of a customer and also to promote the resort as well.

Using Online Reservation System with Data Analytics and SMS Notification, as

the solution to this situation will give the business the opportunity to be more

competitive and also to give the service that customer deserves.

BACKGROUND OF THE STUDY

This system allows the guest to do their booking online by

themselves through their own devices. Because of this system it helps

administration in simplifying the requirements of a customer. Villa Mirasol and

Nieves Resort use manual reservation which is contacted through personal

appointment. This kind of style of reservation is really hard for them to see the

correct details about the

4
customers and because of that, there can be a big

problem, one of this is that the customer is not able to reserve properly. So we

proceed to the Villa Mirasol and Nieves Resort to have a online reservation

management system so that they can handle reservation in an organized way

with no error of info of the clients. because of this kind of system it helps the staff

to have an easier and light workload.

THE PROBLEM AND ITS BACKGROUND

Based on the background of the study above, the statement of problems is

formulated as ff:

 The manual transactions of reservations are time-consuming and they used log-

book to record customer's data.

 Difficulty in finding the availability of the facilities, rooms and cottages.

 Difficulty in searching and retrieving.

 The Resort is having a difficulties when it comes to accommodating the guest ev-

ery peak seasons or every occasions and Holidays. The customer numbers in-

creased, the staffs will struggle how to handle them, how to give them a good

service because they having a trouble of overload bookings.

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OBJECTIVE
The general objective of the study is to design, develop, test and evaluate an

Online Resort Reservation System for Villa Mirasol and Nieves and Resort with

the following specific objectives:

1. ADMIN

 An Online Reservation System that enable to Register and Login an admin

account.

 An Online Reservation System that enables the admin to monitor, up-

date, view, retrieve file, validated the payment of the guest.

 An Online Reservation System that they can notify the guest about the

details of reservation, promos and events through SMS Notification.

. GUEST

 An Online Reservation System with the function that enable to register,

login their information and allowing the guest to reserve an schedule.

 To create an System using open source web based technology .

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  To enable the guest to reserve date & time, room selection and payment

all in one system.

 To get the full updates about their reservation details, promos and events

by receiving an SMS Notification.

3. To test the developed system based on its function using UAT (User

Acceptance Test).

4. To Evaluate the system using ISO25010 in terms of:

 Compatibility

 Usability

 Reliability

 Security

 Maintainability

 Portability

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SIGNIFICANCE OF THE STUDY

The significance of this study is to design and develop an Online Resort

Reservation System to counter the problem for the current manual operation of

the resort. It also declare whose group of individuals will benefit most of the

study.

Administration. This study will also be useful in processing the guest records

and update the rooms easily. The system will be organize and easy to operate.

Guest. The old or new guests can review their records easily. And the guest can

easily make an reservation and can check the available rooms, date & time

without taking an effort of walking in the resort.

Researchers. This study will help the researchers to widen their knowledge in

creating and developing system

Future Researchers. This will be a guide to the future researchers who aim to

conduct similar study.

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SCOPE AND LIMITATION

Our main goal is to make a system that allows users to get easy

reservations and for the staff to update, view the information of guest. Also stored

all the information of the user.

The system displays the promo, event and packages of resorts. because this

also helps the resort promote their own resort to the user. The developers aim to

develop a website to handle the reservation since the Villa Mirasol and Nieve

Resort are using the manual system to handle the reservation, data, and

payments of customers.

The system has two structures, first for admin staff to see the data of the

resort, detailed of payment, detailed of reservation. and last for the user to see

the available room, date and make reservation.

The online reservation system can help the owner of the resort in updating and

improving their current system. In adding of the new customer in the database

will done by filling up an form which will be recorded to the database and add the

proposed system will automatically generate an ID number that will also serve as
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proof that they are registered user.

CONCEPTUAL FRAMEWORK

The figure1.1 show our approach in system analysis and software and also to

describe the structure of the information of the system that the guest and staff

are going to use.

Login, add, edit, save, update

the facilities and conforming the

reservation and payment

ADMIN View details reservation, guest

information and payment

ONLINE RESORT RESERVATION
details
SYSTEM MANAGEMENT WITH

DATA ANALIYTICS AND SMS

Conformation details of

reservation and

payment through SMS

Register, login, request reservation

View the facilities and payment

GUEST
request

Figure 1.1 Conceptual Framework

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DEFINITION OF TERMS

PHP- originally derived from Personal Home Page Tools, now stands for

Html- Hypertext Markup Language, a standardized system for tagging text files

to achieve font, color, graphic, and hyperlink effects on World Wide Web pages.

MySQL- A flexible and powerful program, MySQL is the most popular open-

source database system in the world.

DFD- is a graphical or visual representation using a standardized set of symbols

and notations to describe a business's operations through data movement.

ERD- also known as an entity relationship model, is a graphical representation

that depicts relationships among people, objects, places, concepts or events

within an information technology (IT) system.

CCS (Certified Coding Specialist ) - The CCS credential demonstrates a

practitioner's tested skills in data quality and accuracy as well as mastery of

coding proficiency.

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 CHAPTER 2
Review Related Literatures

FOREIGN LITERATURE AND STUDIES

Proposed Computerized Reservation System For Villa Prescilla Resorts

According to Proposed Computerized Reservation System For Villa

Prescilla Resorts (2020) by Asnairah Pamanay, John Emmanuel Mestizo,

Jessa Mae Temilloso, Danilo Delos Santos, Jhean Chalsey Besinal. A

computerized reservation system is a kind of software that helps the admins to

organize the schedule and cost of any product/service (e.g., options packages)

and update the reservation of the customer quickly instead of the manual system

they use. By implementing this system, they can easily update and delete the

information. It can also easily handle the customer's inquiries. It monitors the

schedule of the reservation of the resort.

Synthesis

The goal of data analytics is not only about understanding the historical

customer

trends, but to develop predictive insight to what is expected in the future.

Adequate data collection and analysis techniques can lead to stronger models to

forecast demand, pricing, and success of marketing effort.

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Developing a Mobile Notification System for Al Buraimi University

According on the Developing a Mobile Notification System for Al

Buraimi University College Student (2017) by Ghalia ALFarsi, Maryam

ALSinani. In today’s world, one of the most common applications in mobile

technology is the short message service (SMS). Due to its importance, this

research is mainly concerned with a mobile notification tool based on SMS

aiming to improve the mixed learning method for undergraduate distance

learners. Accordingly, this tool adds a great impact on reducing the challenges

that students may face in learning and assists them to achieve their learning

outcomes. The main objective of the developed tool is to facilitate the

communication between the students and their instructors through the notification

utility. This works through a mobile operating system linked to a website via a

mobile application. Findings indicate that SMS has a positive impact on students’

perceptions where it improves their learning performance during the interaction

process. All students’ groups showed interest

In receiving the educational content via SMS.

Synthesis

13
 To be notified, informed and has a positive impact to the guest, they will be

updated on what the upcoming events and important information. Likewise, ad-

min will benefit the system because it will used it as a Marketing tool to increase

the percentage of returning guest.

Data Analytics Initiatives: Managing Analytics for Success

Bases on Data Analytics Initiatives: Managing Analytics for Success

(2022) by Ondřej Bothe, Ondřej Kubera, David Bednář, Martin Potančok. The

analytical projects could help to simplify complexity reasonably and, at the same

time, clarify the critical aspects of analytical initiatives. But how can this complex

work be categorized? What makes it so complex? Data Analytics Initiatives:

Managing Analytics for Success emphasizes that each analytics project is

different. At the same time, analytics projects have many common aspects, and

these features make them unique compared to other projects. Describing these

commonalities helps to develop a conceptual understanding of analytical work.

However, features specific to each initiative affects the entire analytics project

lifecycle. Neglecting them by trying to use general approaches without tailoring

them to each project can lead to failure. In addition to examining typical

characteristics of the analytics project and how to categorise them, the book

looks at specific types of projects, provides a high-level assessment of their

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characteristics from a risk perspective, and comments on the most common

problems or challenges. The book also presents examples of questions that

could be asked of relevant people to analyse an analytics project.

Synthesis

This study shown that Data analytics explores a vast amount of data to

uncover patterns, insights, correlations within data. Big Data analytics gives

organizations opportunities and visibility of the organization. One of the

fundamental sources of data analytics is log collection.

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Online Hotel Management System

Based on the Online Hotel Management System (2022) by Ezee.

Hoteliers have realized that using data analytics to implement Business

Intelligence (BI) can improve their services, enhance marketing strategies, and

even gain more in their line.

It can also be used to uncover perspectives that contribute to strategic business

decisions. With data, you will find key answers that can facilitate product growth,

better decision making, optimized offerings, and decreased costs.You can

access this data from the internet, through guests’ reviews, travel guides, and

even on various social media platforms. Data is the new oil and the ones making

the best out of it are getting an edge over the competition

Synthesis

Through analysis of these data, they can make predictions that will help owners

with forecasting They would learn about. Expectation in terms of demand for ac-

commodation in the hotels The best price-value ratio for their guest. Also with

data analytics he hotel industry can improvise and make its marketing more ef-

fective, by knowing exactly what to market to potential customer.

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Data Analytics in Hotel and Integrated Resort

According to the Data Analytics in Hotel and Integrated Resort (2021)

by Luke Andrew Walocko. Data analytics in hotel and integrated resort brands is

a growing strategy implemented to support business decisions designed to

generate revenue or save costs. This study utilizes a literature review of data

analytics related publications to provide recommendations on future research

topics to improve the quality of literature related to data analytics in hotel and

integrated resort brands. The study is not limited to hospitality specific research

and uses research from all industries to identify gaps in publications for

hospitality scholars to explore. Three proposed research questions for future

exploration were composed based on the comparison of literature written for the

hospitality industry versus other industries and based on current deployment of

analytics in hotel and integrated resort brands.

Synthesis

The goal of data analytics is not only about understanding the historical

customer trends, but to develop predictive insight to what is expected in the

future. Adequate data collection and analysis techniques can lead to stronger

models to forecast demand, pricing, and success of marketing effort

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Online Reservation Intention of Tourist Attractions in the COVID-19

Based on the Online Reservation Intention of Tourist Attractions in

the COVID-19 (2022) by Yuzong Zhao, Hui Wang, Zhen Ghou, Mingli Huang,

Yongtao Pan and Yongrui Guo. Travel reservation systems have been one of the

most important tourism marketing channels. From the perspective of tourists, and

they can complete tour booking (a process that includes information search,

booking, and paying) in the most convenient way, which helps realize

personalized alternative selections and greater efficacy and efficiency.

Furthermore, reservation behavior can also ensure tourists’ satisfaction with their

travel experiences. From the perspective of tourism and hospitality industry

stakeholders, tourists’ reservation preferences can be understood, thus laying a

foundation for the construction of marketing channels. In addition, an

understanding of reservation can help managers develop more reasonable

pricing strategies. Finally, online reviews have become an important source of

information reflecting the tourists’ reservation experiences, which provides a

reference for managers in improving the quality of travel services.

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Synthesis

They conducted this study to ensure the safety of tourist from Covid-19, To

promote the reservation system and create a good reservation atmosphere by

giving them quality of travel services. An online system makes the tourist

satisfied on what they booked in an convenient way.

Online Reservation Systems in E-Business: Analyzing Decision Making in

E-Tourism

Based on the Online Reservation Systems in E-Business: Analyzing

Decision Making in E-Tourism (2020) by Constantinos Halkiopoulos, Hera

Antonopoulou, Dimitrios Papadopoulos, Ioanna Giannoukou, Evgenia Gkintoni.

The study focuses on exploration of knowledge for online booking systems and

on the views of local students-users concerning the booking rate based on these

online systems. Another perspective of this project is to investigate the decision-

making process (emotion-focused) that they follow in order to choose a tourist

destination via online booking systems.

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Synthesis

This study showed how development of the Internet have significantly

changed the market conditions of tourist organizations providing new tools for

tourism marketing and management. It allows interaction between tourist

organizations and users and as a result changes the entire process of

development, management and marketing in tourism. via online booking

systems, the tourist will view the tourist destinations.

Resort Online Reservation

Based on the Resort Online Reservation (2019) by Emman Annwei M.

Generoso, Ryan Christian R. Ilagan, Jay B. Evangelista, Jess Kenneth M.

Mendoza & Jeninah Christia B. Pulhin. The study is focused on examining the

factors affecting intention to use resort’s online reservation system. It aims to

identify the profile of the customers in terms of age, gender frequency of visit,

educational attainment, and frequency of internet use. This study evaluates the

resorts online reservation system in terms of service quality, usefulness, ease of

use, online reviews, experience and satisfaction. They are also able to test the

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significant difference on the responses when grouped according to profile

variable. Lastly to propose a plan of action based on the result of the study.

Synthesis

The study scrutinizes the factors that affect the customer’s intention to use

the online reservation system is the dependent variable. The quality of service

being offered, accessibility of internet connection, mode of payment, and

insufficient details posted in the website are the independent variables that may

affect the customer’s intention in using the resort’s online reservation system.

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Resort Management System

Based on the Resort Management System (2020) by Islam, Akramul, Now

a days peoples are want to go different places for relaxation or recreation. As,

there are not so many available hotels & Resorts for large number of peoples. In

a vacation, Most of the peoples will go different tourist places for relaxation or

recreation and have to be faced embracing situation if there is not available room

in Hotel & Resort. It will be overcome if the Resort has online booking system.

For this reason we think that if the Resort Booking and availability checking

system we can provide the customers through Online, then it will be more

convenient and helpful for a customer perspective to Book/Reserve a Room or

checking the price, availability and other facilities to compare with the other

available Resorts at the same places. Moreover, these types of Online Resort

Booking system like “Resort Management System” can also help the Peoples

who are basically like to confirm the booking before the traveling to minimize the

hassle during the traveling. On the other side, If the Hotel Management adopt the

Online “Resort Management System” then the management can able to see the

availability of the rooms an able to give a prompt response to the customers

through the Online system. Moreover, Management also get a view about the

Daily/Monthly income from tourist and also able to compare with the costing to

22
find out the Net Income. The Hotel Management also can give the customers the

facility to provide feedback/Review or Rating system at the end of the tour.

Synthesis

Throughout this study the admin now can identify that in which categories

they need to improve to provide better facility to the customers. Also, if the

Customers are provide good review and the reviews are stored and visible to

other customer through the online system then other Customers also feel

interested to come to the resort.

Perceptions and Trends of Booking Online Payments in Tourism

Based to the Perceptions and Trends of Booking Online Payments in

Tourism (2019) by Fernando Almeida, João Almeida, Miguel Mota. the hotel

industry assumes a relevant role in the development of a tourist region and in the

competitiveness of tourism, being its effect particularly visible in most competitive

tourism destinations (Attila, 2016). The online booking process is also essential

for hotels because it allows them to easily know how many rooms are reserved

for a certain date and how much their charged at the end of the certain period.

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Synthesis

In this sense, This study seeks to asses the client's precepts about the

payment methods most used currently in the online booking process considering

several dimensions; availability, easiness and security and also various

demographic; gender, age, number of trips performed by year and amount spent

in accommodations

LOCAL LITERATURE AND STUDIES

Web-based Information System Portal With Sms Support For Aklan State

University Kalibo-Campus

Based on the Web-based Information System Portal With Sms Support

For Aklan State University Kalibo-Campus (2020) by Jeffrey A. Clarin, Ramil

G. Lumauag. True to its mission of providing quality Education, it continually

answers to the relevant needs and aspirations of the new generation. Presently,

the ASU-Kalibo Campus has a Computerized Collection and Enrollment System

that cater to the needs of students from accounts to grades inquiry. Due to the

increasing number of enrollment, the current system encounters difficulty in

handling large amount of data especially on students’ accounts, grades inquiry,

and submission

24
of grades by the faculty. In view of the foregoing problem, the researcher has

been motivated and inspired to propose and develop a Web-based information

system portal with SMS support for Aklan State University-Kalibo Campus.

Synthesis

Since it provides anytime anywhere communications. It also allows people to

manage time more flexibly. With the increase in the number of wireless personal

communications and the number of electronic services provided by the internet,

people tend to prefer the use of mobile devices for achieving all their work. Such

preference is because mobile devices are simple, light, small, easy-to-use and

any-time-anywhere information providers. Today's education scenario is rapidly

changing and demanding. The system demands greater levels of

communication between college students and faculty members to have optimum

use of the resources. Along with the growth in mobile and networking

technologies, access to web data services from mobile devices has gained an

ever-increasing popularity

25
Rashid Beach Resort Online Reservation and Management System

According to the Rashid Beach Resort Online Reservation and

Management System (2017) by Aiman Balowa A and Macud Al Mobarak R. The

Resort industry is a business venture for the owner and a solace for the family

and/or tourist. A customer can get enjoy and Relax in the quest to a beach resort

to relax the weekend if he has not made adequate plans by the existing system.

Through this study, it was realized that for a customer to be guaranteed a room,

he or she has to physically come to the resort since the attendants paid more

attention to that. He could also send a friend or relative who come around the

beach of the resort to do the booking for him. There is nothing to bond the resort

and the customer in person that he has indeed booked for a room. This study

took Rashid beach resort as its case. It looked at creating an online reservation

system to enable customers choose the room they wanted after a day to

guarantee him a room.

Synthesis

This study tell us about the factor of having an Online Resort Reservation

System instead of using Manual System, Having an online system is more

convenient to

26
the clients, It can make less effort and time to book a room in timely manner, and

because of that they can make advertising to online system so that the resort will

remain it's popularity.

SMS Based Information System

According to the SMS Based Information System (2019) by The SMS is

essentially similar to paging, but SMS messages do not require the mobile phone

to be active and within range, as they will be held for a number of days until the

phone is active and within range. SMS messages are transmitted within the

same cell or to anyone with roaming capability. They can also be sent to digital

phones from a web site equipped with a PC Link or from one digital phone to

another. An SMS gateway is a web site that lets you enter an SMS message to

someone within the cell served by that gateway or acts as an international

gateway for users with roaming capability.

Synthesis

Working people and non-tech person could get updates via SMS or via

email provided by them this one way of promotion and help being marketable in

market as it was accessible in any way of communication.

27
Lan-Based Reservation System for Hacienda Gracia Resort and Hotel

Bases to the Lan-Based Reservation System for Hacienda Gracia

Resort and Hotel (2018) by Rep. Edcel C. Lagman. A resort is a place used

for relaxation or recreation, where visitors are being attracted to take

their holiday or vacation. It refers to places, towns or sometimes commercial

establishments operated by a single company. On the other hand, a hotel is

differentiated as an establishment that provides paid lodging on a short-

term basis. Computer programmers are continuously developing a system

application to better serve resort or hotel guests because some hotels and

resorts are becoming fully automated while others are still striving for the similar

setting. The researchers introduce a “LAN-Based Reservation with Billing

System for Hacienda Gracia Resort and Hotel” to improve its reservation

and billing system. The advent of new technology gave rise to easy and

hassle-free interaction between and among humans. This is why most hotel and

resorts prefer to employ computerization in their business.

28
Synthesis

This study show the system is a systematic registration of information and

transactions. It contains the lists of all the records from the customers for future

use. It provides permanent evidences and sources of records about the recorded

transactions. Online Reservation System is a computerized system that stores

and distributes information of a hotel and it assists hoteliers on improving

marketing and sales online. In addition, it increases processing of information,

repetition important processes and provides. accurate results. This system also

secures all the transactions for booking which would result to customer’s

satisfactions.

Anion Beach Resort

According to the Anion Beach Resort (2019) Now Delivering Instantly

Confirmed Bookings at Low Rates With Its Newly-launched Online Reservation

System, the reservation system is a professional customer relations unit that has

been trained to handle and manage reservation-related concerns, such as

modifications of booking arrangements. The resorts easy-to-use booking system

is powered by Tortoiseshells, a direct reservation performance specialist and

partner. The company makes direct reservations easier for all accommodation

providers, helping them maximize the potentials of their websites to deliver best
29
rates and instant confirmation online.

Synthesis

An online reservation system allows a potential customer to book and pay for

a service directly through a website. That means from the moment a customer

decides they want to book a slot for your service, to choosing a date, picking a

time, and paying for the booking, everything is handled online, and easy to use. It

greatly reduces the workload on your staff and removes the opportunity for dou-

ble-bookings.

Online Billing and Reservation System of La Felicidad Resort, Brgy.

Calumpang Cerca, Indang Cavite

Based on the Online Billing and Reservation System of La Felicidad

Resort, Brgy. Calumpang Cerca, Indang Cavite (2019) by Cherry Lou Mojica.

La Felicidad Resort has been using the manual system in handling its Billing and

Reservation. As a result, the resort desk officers encountered problems in most

transactions and operations. They found it difficult to track availabilities and

30
produced inconveniences in making reservations. Thus, they had insufficient

data storage such as databases that eventually led to data tampering.

Recreational establishments such as resorts need to have an efficient system

that will store, manage, manipulate their files, and make billing and reservation

convenient without sacrificing high-quality service for their valued customer.

Synthesis

Generally, This study created a website to promote the amenities and

services of La Felicidad resort. Thus, the website serve as a way to be with the

popular resorts in the region. The database serve not only as a repository of

information but also helped in updating and retrieving data. Hence, the problem

of data security is solved because only an authorized person can access the

system.

31
Event Management System with SMS Notification for Mindanao People's

Care Foundation

According to the Event Management System with SMS Notification for

Mindanao People's Care Foundation (2022) by Fahad M,Reyes. To ensure

that the appropriate individuals receive the appropriate message at the

appropriate moment, effective communication is required at every stage. This

criterion is readily satisfied when utilizing SMS on mobile phones. The goal of

this study was to solve the issues that come up while handling events manually,

provide a practical solution, and hasten the transmission of information about the

client's meetings and activities, The main objective of the project is to design and

develop an Event Management System with SMS notification to notify the

employees of the aforementioned clients about important and/or urgent events

and announcements.

Synthesis

This research provides significant contributions in promoting productivity since

it is easy to use and is time-saving. It also provides safety and security of records

since it's free from the flaws of using the traditional paper and verbal

announcements. With its SMS notification feature, the guest can quickly receive
32
the important messages without the need of internet connection. And promotes

good flow of communication between administration of the resort and the guest.

Hill Pool Resorts Hotel Reservation

According to the Hill Pool Resorts Hotel Reservation (2021) by Jisele D.

Abriza, Rokia Esmael E. Princess, Ann Venice C. Valerio. Nowadays the use of

the internet has change hospitality industry with the help of organizing and

promotions, as well as helping communication between the customers. Resorts

and hotels needs to expand their market industry to cover a larger variety of

clientele. With the aid of using social media and the internet, they are able to

make it possible and easier to access by acquiring an online system specially

reservation process and billing to facilitate transaction.

Synthesis

Therefore, the researchers would have developed online reservation to help

the owner easily input the record and access information. The system wants to

have a replacement for manual system that currently used by the resort to

resolve the problem that were faces by the customer.

33
Aplaya Beach Resort Online Reservation System using PHP with Source

Code

Based on the Aplaya Beach Resort Online Reservation System using

PHP with Source Code (2021) by janobe. This is a PHP Project entitled

Aplaya's Beach Resort Online Reservation System. The system helps the Resort

Management to provide their Guests or possible guest an Online Platform where

they can explore/book/reserve rooms. This will be helpful because even the

Guest from afar who loved to visit Beach Resort they can book/arrange ahead of

their schedule to ease the process upon their arrival to the resort. With this

system, you can view the rooms and book /reserve a room anytime as long as

you have a laptop or computer with you with an internet connection. This system

also contains user-friendly features for smooth reservation transactions and it's

hassle-free.

Synthesis

In this study shown what kind software use to create or develop a system.

And the study will emphasize the effects of using manual reservation and how a

computerized reservation will be substituted. Therefore, the proponents

purported to find out how to increase the number of customer using

computerized reservation.

34
35
SMS NOTIFICATION IMPLEMENTING INTERNET OF THINGS FOR

BARANGAY LABAS, CITY OF SANTA ROSA, LAGUNA

Based in the SMS NOTIFICATION IMPLEMENTING INTERNET OF

THINGS FOR BARANGAY LABAS, CITY OF SANTA ROSA, LAGUNA (2019)

by due to faster-growing modernization and advanced technologies, barangay

operations must keep pace with this new kind technology in order to provide a

better service. Unfortunately, most of the barangay are still not prepared to

incorporate this kind of new technology. Using manual processing of the

document and manual processing of delivering information to its residents. The

SMS Notification Implementing Internet of Things for Barangay Labas, City of

Santa Rosa, Laguna is system will help the barangay in processing documents

request and delivering the fastest information to its residents. This system can

process a documents request in a fastest and convenient way and delivering

information to its residents in the fastest way through the help of Short Message

Services Technology (SMS).

36
Synthesis

It has been found useful to employ the text messaging in many routine-like

academic environment applications. Typical examples of these application in

areas are e.g. different kinds of reminders and instructions, reporting of

laboratory test results or home assessment for students, remote controlling and

monitoring etc. In this paper, the development of a schedule-able SMS-based

system which permits multiple vendor gateways for event notification is

presented.

37
 CHAPTER 3
Methodology
INITIAL REQUIREMENTS
HARDWARE

It will not be possible to develop a system without using any hardware

resources. For the development of the system, the proponents used laptops,

mouse, printer, keyboard and monitor. These devices help the proponents in

developing and testing the proposed system.

Monitor CRT or LCD monitor

Printer InkJet Printer

Mouse USB mouse or PS/2

Keyboard USB keyboard or PS/2

512 MB (min) 1 GB

Memory (recommended)

Hard Disk 80GB or higher (recommended)

Table 3.1 Hardware

38
SOFTWARE

In developing the system, the proponents used Microsoft Windows 7 as the

operating system. The proponents used PHP and HTML as programming

language, MySQL as its database

Operating System Window 7and above

Framework PHP and HTML

Database MySQL

Table 3.2 Software

DATA GATHERING PROCEDURE

A letter of request to conduct the study was prepared. The researchers

constructed a interview to the staff of Villa Marisol and Nieves Resort. The

researchers conduct the research in Binangonan, Rizal through interview

method. The researchers explains to the respondents the importance of their

response to the study. The researchers clarifies some terms to the respondents

so that the

39
respondents can answer the interview with full knowledge of their responsibility

as the subject of the study. The researchers requested the respondents to

answer with all honesty. In this study since the researchers goal is to make their

work easier by producing Online Resort Reservations Management with Data

Analytics and SMS Notification. Researcher, also believes that this method is the

most appropriate in choosing the sample for the research.

VALIDATION OF INSTRUMENTS
The researchers will need an authorization letter from the school as well as a

research adviser before they can begin the survey operation. The Researchers

will also inquire about the willingness of respondents to engage in the collection

of survey.

STATISTICAL TREATMENT OF DATA

The statistical method that we used is Weight mean to determine the survey

results from the evaluation sheet.

40
The formula of Weight mean is:

R = (SA * 5) + (A * 4) + (U * 3) + (D * 2) + (SD * 1)

Where:

R = Result of the expanded formula

N = Total Number of respondents

SA = Total number of respondents who answer Strongly

Agree

A = Total number of respondents who answer Agree

U = Total number of respondents who answer Undecided

D = Total number of respondents who answer Disagree

SD = Total number of respondents who answer Strongly

Disagree

41
 Points Equivalent Descriptive

5 SA Strongly Agree

4 A Agree

3 U Undecided

2 D Disagree

1 SD Strongly Disagree

Computation will be performed from the collected data from the respondent

through the questionnaire.

The proponent used Lickert Scale method and others dependent on this

evaluation. The Statistical data is the traditional method of getting certain data.

Where:

f = frequency that given x was chosen by the respondents

X = represent any of the numerical ratings 5,4,3,2,1, represent

Table 3.3 Statistical Treatment Data

42
 Strongly Agree, Agree, Undecided, Disagree, Strongly

Disagree.

INFORMATION OF EACH USERS

Log-in

View profile

View room

View facilities
Guest
View cottage

Make reservation

Make payment

Cancel reservation

Admin log in
Admin
Update room

Update cottage

Update date

Validate Payment

View reservation detailed

43
 Figure 3.1 USE CASE DIAGRAM

CONTEXT DIAGRAM

Guest information Reservation

Conforming reservation ADMIN
Request form and payment
and payment
request

ONLINE RESORT

RESERVATION
GUEST Reservation details
SYSTEM
and payment details
MANAGEMENT WITH

DATA ANALIYTICS AND

SMS NOTIFICATION

FOR VILLA MIRASOL

Conformation details

Figure 3.2 CONTEXT DIAGRAM

44
In the figure 3.2, show the context diagram of Online Resort Reservation

Management System. The diagram shows the whole flows of the system. After

the guest logging into the system, the guest must fill the personal information in

the system. Once the guest gained access to the page, they can make

reservation on Resort and see full details of room and available Time/Date.

45
ANALYTICAL TOOLS

The researchers use DFD to describe the data flow structure of the online

resort reservation management system. Because of this kind of system it

eliminate the traditional way of storing and saving record of guest. Also retrieval

of records and updating the client information become easy for the staff of the

resort.

Figure 3.3 GUEST DFD

46
Figure 3.4 ADMIN DFD

47
PROJECT DEVELOPMENT

We use the AGILE DEVELOPMENT to see the guide of our system planning.

Figure 3.5 System Development Life

Cycle

48
 A good capstone project is scientific and systematic. After speaking with

the capstone project instructor, the proponents went on to the first stage of

"planning," which includes brainstorming ideas. The project's aims and scope, as

well as the project's purpose and justification for being undertaken, were then

considered by the proponents. The Proponents started by conducting a series of

interviews to figure out what they could do about the system they wanted to

highlight. The system's proposed titles were considered by the proponents based

on these factors. The proponents moved after gathering data and system

requirements. After that, the proponents consulted with their instructor to double-

check their manuscript for errors. The project team started working on and then

made changes to the manuscript. In preparation for the colloquium or pre-oral

defense, the project team's manuscript was reviewed and finalized. It is then

forwarded for review to their capstone project instructors. The project team

modified and finalized the manuscript in response to various panel

recommendations, and then submitted the manuscript to their capstone project

instructors. Afterward, the proponents start developing the Online Resort

Reservation Management System with Data Analytics and SMS Notification for

Villa Marisol and Nieves Resort and conducted the quality assurance testing and

the user acceptance testing of the system. Then consultation with the adviser

and revisions has been made in preparation for the

49
pre oral defense. During the Oral defense, the proponents presented the

developed system to the panels which provided them valuable feedback and

critique. The manuscript and system have then been revised and finalized based

on various recommendations of the panels.

USER ACCEPTANCE TESTING

The Researchers use UAT Diagram to see the Life Cycle of software

development. The first step will begin by reviewing the Information collected from

the beneficiary. The researchers will design the system based on the needs of

both the resort administration and also the guest of the resort. The researcher

will test the system if there is defects are found in the system. Then the

researchers will fix the problem in the system once the problem is fix, then the

researchers will re-test the system again to see if there is other problem. When

the researchers see theirs no problem then the system will be ready to use by

the administration of the resort and the guest.

50
 Figure 3.6 UAT Flowchart

EVALUATION PROCEDURE

The Researchers will use general questionnaire to conduct a survey for our

researchers papers. The Researchers will use a google form to do the survey

distribution of questionnaire.

51
IMPLEMENTATION PLAN

Intial Data
Gathering
Hardware &
Infrastructure
Checking

Code Distribution

Data Validation

Dry Run

User Testing

Modification of
codes

User training

Figure 3.7 Implementation Plan

Initial Data Gathering

The Researchers will gather initial data from administration of Villa Mirasol

and Nieves Resort as will the staff of resort.

52
Hardware & Infrastructure Checking

To Determine the capabilities of server and network infrastructure, as well

an additional configuration that may be need for the project and the installation

requirement for the server.

Code Distribution

The process of deploying software involves either moving all the data to the

server or running those files.

Data Validation

The researchers will test the system for data error and bugs after it was

completes

Dry Run

The researchers will dry run testing the system for validation and monitoring.

To lessens the effects any failure.

User Testing

The system will be deployed for client testing after the researchers complete

a dry run.

53
Modifications of Codes

The researchers will conduct a code adjustment whenever error exist in the

system.

User Training

The researchers will give user a manual that helps them how to use the

system or the user will conduct a training.

54
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