CHAPTER II

REVIEW OF RELATED LITERATURE

This chapter provides a review of related literature on Bazak farm and resort Online
Reservation System and discusses the capabilities, overview of related websites, features of
existing research, system design process, and software relevant to the proposed system. This
chapter is about studies and literatures that are related to the online system that the proponents
made use of different reading materials (such as thesis, articles, and other web articles) that will
help extending the knowledge of the proponents. These reading materials will also guide the
proponent to improve and develop their proposed system more effectively.

Related Studies

Local Literature

Lagman D, (September 2018), Lan-Based Reservation System for Hacienda Gracia

Resort and Hotel. A resort is a place used for relaxation or recreation, where visitors are being
attracted to take their holiday or vacation. It refers to places, towns or sometimes commercial
establishments operated by a single company. On the other hand, a hotel is differentiated as an
establishment that provides paid lodging on a short-term basis. Computer programmers are
continuously developing a system application to better serve resort or hotel guests because
some hotels and resorts are becoming fully automated while others are still striving for the
similar setting. The researchers introduce a “LAN-Based Reservation with Billing System for
Hacienda Gracia Resort and Hotel” to improve its reservation and billing system. The advent of
new technology gave rise to easy and hassle-free interaction between and among humans. This
is why most hotel and resorts prefer to employ computerization in their business.

Mary Grace R. Canlas (2017), In their unpublished material entitled "Online Information
and Reservation for MB Dream Resort and Function Hall. " The application of modern
information technology dominated so far by the use of internet websites and online reservation
system, gives competitive advantage to other with the same establishment.
 However, the potential competitive advantage can be transformed into real advantage if
only the websites have proper design. As a result, the researchers conducted research on the
facts related to the system that might be helpful to each development.

Anion Beach Resort (2019), Now Delivering InstantlyConfirmed Bookings at Low

Rates With Its Newlylaunched Online Reservation System, the reservation system is a
professional customer relations unit that has been trained to handle and manage reservation-
related concerns, such as modifications of booking arrangements. The resorts easy-to-use
booking system is powered by Tortoiseshells, a direct reservation performance specialist and
partner. The company makes direct reservations easier for all accommodation providers,
helping them maximize the potentials of their websites to deliver best rates and instant
confirmation online.

Blue Coral (2017), At Blue Coral Beach Resort, you may consider yourself home away
from home. Our resort is strategically located in the center of Laiya, San Juan, Batangas. Blue
Coral Beach Resort is home to numerous company outings, family gatherings, filming crews,
and foreign travelers. Enjoy our resort facilities for free and get filled up with our full-meal buffet
with freshly-cooked meals daily. Explore the beach strip of Laiya or simply dip and relax in one
of our swimming pools.

Casa Del Mar Beach Resort (2019), Located in San Remigio, 100 km north of Cebu
City, Casa Del Mar Beach Resort features a pleasant beach with crystal clear water, a child
friendly swimming pool and a very relaxing, quiet atmosphere with friendly staff. Guests can go
diving, island hopping or on countryside tours. Pick-ups can be arranged by the resort's staff.
Other activities include volleyball on the private beach. playing billiards and watching movies.
Inspired by Spanish Architecture, all well-appointed rooms are fitted with a private balcony that
overlooks the beach. Each is equipped with a satellite TV, seating area and a hot/cold shower.
Featuring views of the beach and pool, Lami Coffee Shop serves a variety of food and
beverages. The beachfront Bistro offers international dishes and provides both indoor and
outdoor dining choices. Casa Del Mar Beach Resort is a 20-minute drive from Gaisano Mall in
Bogo and a 2.5-hour drive from Mactan International Airport and Cebu City.
 Foreign Literature

According to Dunn and Scott (2017), Science and technology is the root of emerging
innovations in this world for many years now a person in this field of expertise does not stop to
reshape the landscape of today’s business world. Enrollment system has made huge impact
into the school arena, it is system that is built on innovation program strategies it is a system
that will help both the enrollment personnel in charge, and the students to easily process the
enrollment at a lesser time, distinct from traditional enrollment lan, enrollment system process
large assortment of study of the student records that provides efficient and consistent
information services.

As Stated by Holmes(2019), The internet is neither an extraordinary communication

tool nor revolutionary, it simple represents the current stage in the development of human
capabilities through written language which itself derived from the spoken form that statement
only shows that advancement in modern technology is at their highest peak nowadays web
based applications are widely used due to their ubiquity. Web based enrollment system is
current emerging on markets for they are offering transaction convenience and service
efficiency through the use internet. This system, becomes a powerful tool in dealing with
information management regarding enrollment transaction.

Hotel Shangri-La, Singapore(2020), Shangri-La Sentosa Resort, Singapore is one of

the hotel chains for Shangri-la who has a very powerful website in singapore, which consist for
many useful function. The purposes of the website for shangri-La Sentosa are to provide hotel’s
information and online room reservation. visitors can get hotel information such as hotel
location, room rates, hotel promotions, room description, photo gallery, and hotel services and
facilities from this website. Besides, the website also includes a fantastic function, which is
virtual tour for hotel. The places available in virtual tour are lobby, rooms, function rooms,
recreation, restaurant and bars. Visitors can use their computer mouse to navigate around the
hotel.
Hotel Swiss-Garden Kuala Lumpur (2018), The main functions of this hotel online
reservation system are to provide hotel information and online room reservation. Visitors can get
hotel information such as location of hotel, room rates, room description and hotel facilities. The
reservation process required quest to fill their detail in reservation form.
 Reservation is guarantee by giving the credit card details or by cash deposit. The layout
of this online system is clear and user-friendly. Guest can browse through the website is up-to
date, with no grammatical or spelling mistakes.

Online system of Starwood Hotel (2020), The system has a feedback page that is
redirected to a new browser where users will give their reason for commenting, their comment,
rating, about the website and their email address to be able to send the feedback. The
proponent’s proposed system has also feedback page. The proponent know that feedback page
is a big help for the resort and for customer. To know all the suggestions and opinion of the
customers so that the resort can improve the services they give to the customers.
Synthesis

In synthesis, a reservation system is a methodical registration of transactions and

information. For use in the future, it contains lists of all customer records. The purpose of
reviewing related literature and studies is to study other online systems and analyze the
system. It provides permanent evidence and sources of records regarding the recorded
transaction. A more complete and effective system can be made by studying other systems.
These studies talk about how to use a developed system, good features of the studied online
system in developed system.
The findings of the related research and literature lead us to the conclusion that
each system has both advantages and disadvantages. These online reservation systems all
serve the same basic purpose: to enable guests to reserve rooms online. In any case, in
addition to online reservations, some systems offer visitors additional useful features. As a
result, it is hoped that the online reservation system will provide with useful data. After
looking at other online systems, a new feature is added to the develop system. In addition to
incorporating the existing features of an online reservation system, the developed system
has added additional features to enhance its functionality.
Conceptual Framework

USER