Ar Barc Bi Survey 22 en

The BI & Analytics Survey 22
The voice of the BI and analytics community
This is a specially produced summary

of the headline results for
Qlik
Peer Group Classification Peer Groups Overview
Peer Groups and KPIs The BI & Analytics Survey 22 features a range Dashboarding-focused Products: Includes products that
of different types of BI and analytics tools so focus on creating advanced and highly sophisticated
dashboards.
we use peer groups to help identify competing
Ad Hoc Reporting-focused Products: Includes products
products. The groups are essential to allow fair that focus on self-service reporting and ad hoc
and useful comparisons of products that are likely
The KPIs to compete.
analysis.
Self-Service Analytics-focused Products: Includes
The BI & Analytics Survey 22 uses peer groups products that focus on visual data discovery and
The peer groups have been defined by BARC advanced data visualization.
and KPIs in order to present the survey results analysts using their experience and judgment,
in a series of insightful charts. Each of the KPI Integrated Performance Management Products: Includes
with segmentation based on those key factors: products that provide integrated functionality for BI,
charts in this document presents the results analytics and performance management, especially
of an individual measure (KPI) for a group of 1. Focus – Is the product focused on and planning and budgeting.
comparable products (peer group). The charts typically used for dashboarding, ad
hoc reporting, self-service analytics, Embedded Analytics-focused Products: Includes
summarize the collective opinion of a group of reporting and analytics products that can be
end users and do not necessarily reflect the views integrated performance management embedded in other business applications (e.g., ERP
of BARC. The KPIs all follow these simple rules: or embedded analytics? systems).
2. Specialization – Is the vendor a BI Business Software Generalists: Business software gener-
• Only measures that have a clear alists have a broad product portfolio that is not limited
good/bad trend are used as the basis & analytics specialist or a business to BI and analytics, including most (or all) types of
for KPIs. software generalist, offering a broader enterprise software for a variety of business require-
portfolio of enterprise software for a ments (e.g., ERP).
• KPIs may be based on one or more variety of business requirements? BI & Analytics Specialists: BI & Analytics specialists are
measures from The BI & Analytics software vendors who focus solely on BI and/or analyt-
Survey. 3. Usage scenario – Is the product ics. Often, they have just one product in their portfolio.
typically used in midsize/departmental Midsize/Departmental Implementations: Products in this
• Only products with samples of at least implementations or large/enterprise- peer group are typically (but not exclusively) used in
20 - 30 (depending on the KPI) for small and midsize scenarios and/or departmental im-
wide implementations? plementations with a moderate number of users and
each of the questions that feed into data volumes.
the KPI are included. 4. Global presence – Does the vendor
have a global reach and offer its Large/Enterprise-Wide Implementations: Products in this
• For quantitative data, KPIs are peer group are typically (but not exclusively) used in
products worldwide? large scenarios and/or enterprise-wide implementa-
converted to a scale of 1 to 10 (worst tions with a large number of users and data volumes.
to best). International BI Giants: Includes products from
• A linear min-max transformation is companies with annual revenues of $200m+ and a
truly international reach (partner ecosystem, on-site
applied, which preserves the order locations, global installations and revenues).
of, and the relative distance between, Largest Enterprise BI & Analytics Platforms: Includes
products‘ scores. products used in the largest deployments (median
of at least 120 users and a majority of installations
The terms ‘top-ranked’ and ‘leader’ are used in the in large companies with more than 2,500 employees
following KPI chart titles. ‘Top-ranked’ indicates in the last four editions of this survey). Products
first position. ‘Leader’ usually denotes a position must be equipped with functionality for enterprise
deployments and serve a broad range of BI and
in the top 22-33% or top 2 (in case of five vendors) analytics use cases.
products listed in the chart.
©2021 BARC - Business Application Research Center Qlik in 2

Qlik overview
Qlik was founded in 1993 in Sweden and moved Qlik Sense is the company’s enterprise-level Introduction
its headquarters to the United States in 2005 after analytics platform for modern analytics,
raising funds from several venture capital firms. supporting a broad spectrum of analytics use
Qlik is currently owned by the private equity cases across organizations. It is powered by
company Thoma Bravo after its acquisition in Qlik’s associative engine and offers flexible
2016. and fast access to analyzed data. Qlik focuses
Qlik offers a compelling portfolio of end-to-end on business users as its target audience for all
platform based solutions for analytics and data product features starting from data preparation
integration. Qlik Sense, the vendor’s lead analytics to the creation of interactive applications. Data
product, was released in 2014, extending on preparation, traditionally scripting-oriented in The BI & Analytics Survey 22 is based
the value QlikView delivered for years. Qlik’s Qlik solutions, can now mostly be done in a visual on findings from the world‘s largest and
extensive portfolio was formed by substantial environment. These improvements enhance the most comprehensive survey of business
internal development and multiple acquisitions. productivity of data preparation for developers, intelligence end users, conducted from
The vendor also provides several value-added while also making it accessible for business March to June 2021. In total, 2,478 business
offerings with enhanced capabilities. Qlik helps its users. For advanced transformations, the product intelligence and analytics end users to
customers to bridge the gaps between their data, supports scripting for data preparation. the survey with 1,877 answering a series
insights and actions to better inform decisions QlikView is a dashboard and analysis product. As of detailed questions about their use of a
and drive actions based on solid evidence. Its end- the predecessor of Qlik Sense, it is based on the named product. Altogether, 30 products (or
to-end data integration and analytics platform same in-memory technology. It is powered by QIX groups of products) are analyzed in detail.
enables users to integrate and manage data, (Qlik’s associative engine) and gives flexible access The BI & Analytics Survey 22 examines user
analyze and explore information, discover and to data sets stored in-memory. Qlik NPrinting is feedback on BI product selection and usage
share insights and make informed decisions that a report generation, distribution and scheduling across 36 criteria (KPIs) including Business
accelerate business value. application which can be used to create reports Benefits, Project Success, Business Value,
based on QlikView or Qlik Sense content. Recommendation, Customer Satisfaction,
Customer Experience, Innovation and
Qlik peer groups Qlik customer responses
Competitiveness.
Qlik Sense features in the International BI Giants, This year we had 96 responses from Qlik Sense This document contains just a selection of
Embedded Analytics-focused Products, Self-Service users and 83 responses from QlikView users. the headline findings for Qlik. It does not
Analytics-focused Products, BI & Analytics Specialists, show all the KPI results and focuses mainly
Large/Enterprise-Wide Implementations and Ad Hoc on the positive findings.
Reporting-focused Products peer groups. QlikView
features in the Dashboarding-focused Products, For more information on the survey, visit
Self-Service Analytics-focused Products, BI & Analytics The BI Survey website.
Specialists, Large/Enterprise-Wide Implementations
and International BI Giants peer groups.

Qlik Sense
The BI & Analytics Survey 22: Qlik Sense Highlights Dashboard
KPI results Recommendation Users
6 top-rankings
and
88% On average, 1765
of surveyed users say
45
of the employees in
leading they would
positions a company use
recommend* Qlik Sense. Qlik Sense.*
in 6 different * Based on the aggregate of
peer groups. “Definitely“ and “Probably“. * Compared to 884 for the average
BI tool.
Query performance Dashboards Analyses
48% 89% 86%

of surveyed users chose of surveyed users rate of surveyed users rate
Qlik Sense Qlik Sense‘s functionality Qlik Sense‘s functionality
because of its fast query for creating dashboards for performing analyses
performance.* as excellent or good .* as excellent or good .*
* Compared to 27% for the average * Compared to 82% for the average * Compared to 75% for the average
BI tool. BI tool. BI tool.

The BI & Analytics Survey 22: Qlik Sense Highlights
Peer Group Peer Group Peer Group

International BI Giants Large/Enterprise-Wide Embedded Summary
Implementations Analytics-focused
Products
Qlik Sense regularly achieves
impressive results in The BI &
1. Top-ranked in 1. Top-ranked in 1. Top-ranked in Analytics Survey and this year is
Project Length Project Length Analyses no exception. Six top rankings
and a total of 45 leadership
Business Value Analyses positions speak for themselves.
Analyses Leader in
Qlik Sense offers customers
Leader in Project Length fast query performance
Leader in Business Value Query Performance and innovative features to
Customer Experience implement leading edge use
Business Benefits Recommendation
cases. The modern platform
Recommendation Dashboards Location Intelligence with its strong query engine
Dashboards Functionality Considered for Purchase shines in many areas. Qlik
Functionality Ease of Use Competitiveness Sense’s Analyses capabilities
are top-ranked and Visual
Ease of Use Flexibility Analysis is highly rated across
Flexibility Query Performance multiple peer groups, attesting
Query Performance Customer Experience to the tool’s ability to help users
find what is most important in
Sales Experience Visual Analysis their data assets.
Customer Experience Mobile BI
Qlik Sense’s versatility is the
Visual Analysis Considered for Purchase foundation for quick and
Location Intelligence Competitiveness successful implementations,
leading to outstanding results
Mobile BI
in the Project Length and
Competitiveness Business Value KPIs.

The BI & Analytics Survey 22: Qlik Sense Highlights

Ad Hoc Reporting- BI & Analytics Self-Service
focused Products Specialists Analytics-focused
Products
Leader in Leader in Leader in

Project Length Project Length Project Length
Analyses Analyses Analyses
Query Performance Location Intelligence Query Performance
Location Intelligence Considered for Purchase
Mobile BI Competitiveness
Considered for Purchase

The BI & Analytics Survey 22: Qlik Sense top ranks
3 Top-ranked Top-ranked Top-ranked

Top ranks
13 Business
Value
Project
Length
Analyses
Leading
Peer Group Peer Group Peer Group Peer Group
International BI Giants International BI Giants International BI Giants International BI Giants
2 Top-ranked Top-ranked 1
Top ranks Top rank
Project
12 Analyses
Length 6
Leading Leading
Large/Enterprise-Wide Large/Enterprise-Wide Large/Enterprise-Wide Peer Group
Implementations Implementations Implementations Embedded Analytics-focused Products
Top-ranked
6 3 5
Analyses Leading Leading Leading
Peer Group
Embedded Analytics- Peer Group Peer Group Peer Group
focused Products Ad Hoc Reporting-focused Products Self-Service Analytics-focused Products BI & Analytics Specialists

“
Best BI platform on the market,
“ Customer Quotes
“
„
flexible, powerful and user
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friendly. ipsam alis ullorem
oluptate sunt ad eos dent quae
„ “
perum hiciis dolore, velit maximil inte
Head of BI & Analytics Competence Center,
“
consumer products, 100-2,500 employees
Role, industry, XYZ employees
„
The best visual analytics software
on the market.
It‘s a great software that continues
„
to improve with each software
release. Person responsible/Project manager for
departmental BI/analytics, oil, gas and
mining, >2,500 employees
Financial planing and analysis manager,
“
retail/wholesale/trade, 100-2,500
“
employees
Easy to work with, reliable and
„
A flexible BI tool that saves companies
powerful BI solution.
„
money when you think about total cost
of ownership.
Employee of a cross-departmental
Person responsible/Project manager for BI/analytics team, banking and
departmental BI/analytics, retail/wholesale/ finance, 100-2,500 employees
trade, 100-2,500 employees
“ “
I like how quickly you could pull different
types of charts into an app very quickly,
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What Customers Like Most
“
„„
and also the drill down capabilities for
“
data.
“
Person responsible/Project manager for
departmental
Role, industry, BI/analytics, services, >2,500
XYZ employees It has a smooth user interface that is easy to use and
employees
pick up as a beginner user. Past that, there is more
„
to learn each day with the software so it benefits
Qlik Sense allows my team to develop beginners and advanced users.
dashboards that business users can
„
navigate intuitively, without requiring BI
experience. IT employee, IT, >2,500 employees
Head of BI & Analytics Competence Center,

services, 100-2,500 employees
Very intuitive for the end user. All in one tool/

“ Flexibility. It can be used for every BI task we can
think of, especially with its extensions, API and
“
working environment for data preparation, creating web hook capabilities. But most of all I like how
„
visualisations and interacting with them. Prototype much the end users like it. They find it intuitive
„
applications can be built with astonishing speed. Good and powerful.
range of charts available.
Person responsible/Project manager for departmental BI/

Person responsible/Project manager for BI/analytics from IT analytics, retail/wholesale/trade, 100-2,500 employees
department, manufacturing, 100-2,500 employees
“ “
Advice From Customers
“
“
„
perum hiciis dolore, velit maximil inteit out. Drag and drop
Just try
„
dashboard building is quick and
easy.
„
Role, industry, XYZ employees Use it.
Person responsible/Project manager
for BI/analytics from IT department,
healthcare, 100-2,500 employees Head of BI & Analytics
Competence Center, IT, 100-
2,500 employees
“ “
„
It’s a really good product.
„
Try it, you will like it.
Employee of a cross-
departmental BI/analytics Person responsible/Project
team, healthcare, >2,500 manager for BI/analytics
employees from IT department,
education,100-2,500
employees
Current vs. planned use Number of users using Qlik Sense
User and Use Case n=94 n=96
Demographics Dashboards/
Scorecards 94% 5% Qlik Sense
Average of all
products
Standard/Enterprise
90% 6% 100 75
reporting
Ad hoc query Median
78% 19%
Comment Basic data analysis 75% 20%
Financial
36% 26% Mean 1765 884
consolidation
Customers use Qlik Sense quite broadly to Budgeting/Planning 33% 38%
satisfy many use cases. Most respondents
(94 percent) use the software for its core Advanced analytics 21% 64%
strength: creating interactive dashboards. In Tasks carried out with Qlik Sense
addition, 90 percent of customers use it for In use Planned by business users
enterprise reporting and 78 percent for ad n=96
hoc query. 75 percent use the solution for
5 products most often evaluated in
analysis. View reports/ 93%
competition with Qlik Sense
navigate dashboards 91%
Most users navigate and explore content n=92
provided by other users and analyze Analyze/explore data 86%
83%
available data sets. A large share of business Microsoft Power BI 78% Create reports/ 59%
users (59 percent) creates reports and dashboards 69%
dashboards for others and 36 percent Tableau 51%
Prepare data 36%
prepare data – just what you would expect Microsoft Excel 40%
20%
of a successful self-service analytics and BI Create/use advanced 6%
software. The solution’s characterization and SAP Analytics Cloud 14% analytics models 9%
positioning are also strengthened by the Qlik Sense
two most frequently evaluated competitors, IBM Cog. Analytics 13%
Average of all products
both of whom follow similar approaches:
Microsoft Power BI and Tableau.
Percentage of employees using
Half of the users responding to this survey Qlik Sense Company size (employees)
came from mid-sized companies while 41 n=96
n=94
percent came from large companies. With
this distribution, the solution can clearly be
used effectively in larger accounts. Qlik Sense Qlik Sense 17% Less than 100 9%
has a mean of 1,765 users and a median of Average of all 100 - 2500 50%
100 users, both well above average. 18%
products
More than 2500 41%

Business Benefits &
Sales Experience
The Business Benefits KPI is based on the achievement level of a variety of business
benefits.
The Sales Experience KPI is based on how respondents rate the sales/purchasing
experience with the vendor.
Business Benefits – Leader
Peer Group: International BI Giants Viewpoint
Viewpoint Business
ProjectBenefits
Success
SAS Visual Analytics 7.6

Business Benefits is one of the most important KPIs in The BI & Analytics Survey. It proves the en-
MicroStrategy 7.6
hancements customers can achieve with their solution.
QlikView 7.5
Qlik Sense 7.1 The results reveal that customers use Qlik Sense not only for standard reporting and simple
IBM Plan. Analytics 6.3 dashboards but also for well thought out use cases that deliver measurable business benefits.
Oracle Analytics Cloud 6.3
Qlik Sense is top ranked in the International BI Giants peer group in this KPI. More customers
Microsoft Power BI 6.0
Infor d/EPM 5.8 report having saved headcount, increased revenues and improved business decision-making
Tableau 5.4 compared to competitors in this peer group.
Peer Group Average 5.4
SAP Analytics Cloud 4.7
IBM Cog. Analytics 4.6
SAS Platform 3.1
SAP BO BI 2.6
Microsoft Excel 1.0 © BARC
www.bi-survey.com Sales Experience – Leader
This chart represents the results for one KPI in one peer group
and includes only a subset of the products featured in the survey. Peer Group: International BI Giants

MicroStrategy 6.2
IBM Plan. Analytics 6.0
Project
Sales Experience
Success Viewpoint Qlik Sense
Tableau
5.9
5.4
The Sales Experience KPI reflects the perception of the initial stages of a relationship with a ven- SAP Analytics Cloud 4.0
dor, setting the basis for future cooperation and customer satisfaction. Successful analytics and QlikView 3.9
BI environments grow and change over time. Good ties with vendor sales help to make transi- SAS Platform 3.8
tions smooth and enable buyers to get the most out of their investment. IBM Cog. Analytics 3.5
Qlik achieves good overall feedback about its conduct during the product evaluation and con-
Infor d/EPM 3.4
tract negotiation stages for its Qlik Sense product. Microsoft Excel 3.2
This positive Sales Experience for Qlik Sense puts it close to the top of the International BI Giants SAP BO BI 1.0 © BARC
www.bi-survey.com
peer group.
and includes only a subset of the products featured in the survey.

Project Length
This KPI is based on how quickly the product is implemented.

Project Length – Top-ranked 1. Project Length – Top-ranked 1.
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Project

ProjectSuccess
Length
Qlik Sense 7.5 Qlik Sense 7.5

Project Length – Leader
SAS Visual Analytics 7.4 SAS Visual Analytics 7.4
Microsoft Excel 7.0 Tableau 6.3 Peer Group: Ad Hoc Reporting-focused Products
Tableau 6.3 SAP Analytics Cloud 6.1
SAP Analytics Cloud 6.1 Pyramid 5.9
Microsoft Power BI 5.8 MicroStrategy 5.1
Phocas 10.0
MicroStrategy 5.1 Peer Group Average 4.9
Zoho Analytics 9.8
Peer Group Average 4.9 QlikView 4.8
Looker 7.5
QlikView 4.8 IBM Plan. Analytics 4.3
Qlik Sense 7.5
IBM Plan. Analytics 4.3 SAP BO BI 4.1
SAP BO BI 4.1 IBM Cog. Analytics 3.1
Microsoft Excel 7.0
Infor d/EPM 3.7 Oracle Analytics Cloud 3.0
CALUMO 6.8
IBM Cog. Analytics 3.1 SAS Platform 1.0 © BARC
www.bi-survey.com
Tableau 6.3
This chart represents the results for one KPI in one peer group Peer Group Average 6.2
SAS Platform 1.0 © BARC
www.bi-survey.com
and includes only a subset of the products featured in the survey. TARGIT 6.1
This chart represents the results for one KPI in one peer group Pyramid 5.9
and includes only a subset of the products featured in the survey. Bissantz 5.8
DigDash 5.8
Dundas 5.8
Domo 5.3
Entrinsik 5.3
Serviceware Perf. 5.2
Viewpoint IBM Plan. Analytics 4.3
Infor d/EPM 3.7
Cubeware 2.5 © BARC
The faster the implementation, the sooner quick wins can be yielded. What sounds like a no brainer www.bi-survey.com
is especially relevant in analytics and BI because long-running projects often fail to deliver the bene- and includes only a subset of the products featured in the survey.
fits aspired, as the results of The BI & Analytics Survey impressively prove.
The typical implementation time of three months is clearly faster than the average reported by large
companies, which form Qlik Sense’s primary audience, demonstrating the flexibility and maturity of
the software.
Qlik Sense is top ranked for the Project Length KPI in the International BI Giants and Large/Enter-
prise-Wide Implementations peer groups.

Project Length – Leader Project Length – Leader
Peer Group: Embedded Analytics-focused Products Peer Group: Self-Service Analytics-focused Products Project
ProjectSuccess
Length
Zoho Analytics 9.8 InfoZoom 9.9 Project Length – Leader

Looker 7.5 Qlik Sense 7.5
Qlik Sense 7.5 SAS Visual Analytics 7.4 Peer Group: BI & Analytics Specialists
SAS Visual Analytics 7.4 Peer Group Average 6.5
Peer Group Average 6.3 Tableau 6.3
TARGIT 6.1 SAP Analytics Cloud 6.1
Phocas 10.0
Pyramid 5.9 Pyramid 5.9
Report One 9.3
Dundas 5.8 Dundas 5.8
Qlik Sense 7.5
Microsoft Power BI 5.8 Microsoft Power BI 5.8
Domo 5.3 Entrinsik 5.3
CALUMO 6.8
Entrinsik 5.3 QlikView 4.8 © BARC
TARGIT 6.1
MicroStrategy 5.1 www.bi-survey.com
Pyramid 5.9
Logi Analytics 4.0 © BARC This chart represents the results for one KPI in one peer group
www.bi-survey.com and includes only a subset of the products featured in the survey.
This chart represents the results for one KPI in one peer group Bissantz 5.8
and includes only a subset of the products featured in the survey. DigDash 5.8
Dundas 5.8
Domo 5.3
Entrinsik 5.3
MicroStrategy 5.1
QlikView 4.8
Cubeware 2.5
www.bi-survey.com

Business Value
This KPI combines the Business Benefits, Project Success

and Project Length KPIs.
Consistently outstanding in
1.
Business Value – Top-ranked Business Value
Project
BusinessSuccess
Value
Peer Group: International BI Giants Peer Group: International BI Giants
Qlik Sense 6.5

1. Qlik Sense
QlikView 6.4
MicroStrategy 6.2 2. QlikView Viewpoint
3. MicroStrategy
Tableau 5.7 4. IBM Plan. Analytics
Business Value is calculated by aggregating
5. Microsoft Power BI the Business Benefits, Project Length and
Infor d/EPM 5.1
6. Tableau
Project Success KPIs, making it an important
indicator and predictor of smoothly run-
Peer Group Average 4.9 7. SAS Visual Analytics
SAP Analytics Cloud 4.9 ning and fruitful analytics and BI projects.
IBM Cog. Analytics 3.4 8. Infor d/EPM Outstanding feedback underlines the fact
SAP BO BI 3.2 9. Oracle Analytics Cloud that Qlik is an established analytics and
SAS Platform 3.2 BI vendor with a comprehensive portfolio
Microsoft Excel 2.4 © BARC 10. SAP Analytics Cloud
www.bi-survey.com
of professional services and products to
11. IBM Cog. Analytics satisfy customer needs. Its flexibility and
and includes only a subset of the products featured in the survey. 12. SAP BO BI stability allow for quick and efficient imple-
mentation.
13. SAS Platform
In summary, Qlik Sense delivers exception-
14. Microsoft Excel
al Business Value to its customers, position-
17 18 19 21 22 ing it as number one in the International BI
Giants peer group and in second place in
the Large/Enterprise-Wide Implementations
peer group.

Business Value – Leader Business Value
Project
BusinessSuccess
Value
Peer Group: Large/Enterprise-Wide Implementations Peer Group: Large/Enterprise-Wide Implementations
Pyramid 8.2 1. Pyramid

Qlik Sense 6.5
QlikView 6.4 2. Qlik Sense
MicroStrategy 6.2
IBM Plan. Analytics 6.1 3. QlikView
Tableau 5.7 4. MicroStrategy
Peer Group Average 5.3 5. IBM Plan. Analytics
SAP Analytics Cloud 4.9 6. Tableau
7. SAS Visual Analytics
SAP BO BI 3.2
8. Oracle Analytics Cloud
www.bi-survey.com
and includes only a subset of the products featured in the survey. 9. SAP Analytics Cloud
10. IBM Cog. Analytics
11. SAP BO BI
12. SAS Platform
17 18 19 21 22

Recommendation
This KPI is based on the proportion of users that say they

would recommend the product to others.
Recommendation – Leader Recommendation – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Recommendation
Project Success
IBM Plan. Analytics 6.8 Pyramid 9.3
Qlik Sense 6.3
Recommendation
QlikView 5.7 Qlik Sense 6.3 Peer Group: International BI Giants
Microsoft Power BI 5.4 QlikView 5.7
MicroStrategy 4.8 MicroStrategy 4.8
Tableau 4.2 Peer Group Average 4.4
Oracle Analytics Cloud 3.8 Tableau 4.2 1. IBM Plan. Analytics
Peer Group Average 3.7 Oracle Analytics Cloud 3.8
SAS Platform 3.4 2. Qlik Sense
SAS Platform 3.4
SAS Visual Analytics 2.5 SAS Visual Analytics 2.5 3. QlikView
IBM Cog. Analytics 2.3 IBM Cog. Analytics 2.3
SAP Analytics Cloud 2.0 4. Microsoft Power BI
Microsoft Excel 1.7 SAP BO BI 1.5 © BARC 5. MicroStrategy
SAP BO BI 1.5 www.bi-survey.com
This chart represents the results for one KPI in one peer group 6. Tableau
Infor d/EPM 1.2 © BARC
www.bi-survey.com and includes only a subset of the products featured in the survey.
7. Oracle Analytics Cloud
and includes only a subset of the products featured in the survey. 8. SAS Platform
11. SAP Analytics Cloud
Viewpoint 12. Microsoft Excel
13. SAP BO BI
A product that provides ample benefits to its users and delivers innovative features is likely to be 14. Infor d/EPM
endorsed by its customers, which makes good ratings in the Recommendation KPI vital.
17 18 19 21 22
88 percent of customers surveyed say they would recommend Qlik Sense to companies facing simi-
lar challenges with two-thirds even “definitely” recommending the software to others. Many appear
eager to spread the word that they have chosen the right tool for their requirements.
This year, Qlik Sense achieved position two for Recommendation among the International BI Giants
and is third in Large/Enterprise-Wide Implementations peer group.

Dashboards
This KPI is based on how users rate their BI tool for creating dashboards/
reports (data selection, data visualization, formatting/layout).
Dashboards – Leader Dashboards – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Dashboards
Tableau 8.3 Pyramid 9.5

Qlik Sense 7.5 Tableau 8.3
Microsoft Power BI 7.4 Qlik Sense 7.5 Viewpoint
QlikView 7.3 QlikView 7.3
SAP Analytics Cloud 6.4 SAP Analytics Cloud 6.4 Dashboards are one of the most mature
Oracle Analytics Cloud 5.5 Peer Group Average 6.1 usage scenarios in analytics and BI but still
Peer Group Average 5.3 Oracle Analytics Cloud 5.5 they evolve constantly. It is a highly com-
IBM Cog. Analytics 4.7 IBM Cog. Analytics 4.7 petitive space as almost every analytics and
IBM Plan. Analytics 3.8 IBM Plan. Analytics 3.8 BI vendor provides its own flavor of capabil-
SAP BO BI 3.5 SAP BO BI 3.5 ities. And while some claim dashboards are
SAS Platform 3.2 SAS Platform 3.2 © BARC
www.bi-survey.com
dead, no one could escape them during the
Infor d/EPM 2.3
This chart represents the results for one KPI in one peer group COVID-19 pandemic.
www.bi-survey.com Qlik Sense was conceived from early on to
support interactive dashboards and ana-
lytical applications together with elaborate
visual analyses. And the vendor has been
determined to continually improve in this
area ever since.
This year, many customers gave the soft-
ware a favorable rating for its support for
dashboards, placing it at number two in the
International BI Giants and number three in
the Large/Enterprise-Wide Implementations
peer groups.

Analyses
This KPI is based on how users rate their BI tool for performing analyses
(KPI calculations, data navigation, predefined analyses).
Analyses – Top-ranked 1. Analyses – Top-ranked 1.
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Analyses
Qlik Sense 7.9 Qlik Sense 7.9 1.

Analyses – Top-ranked
MicroStrategy 6.7 IBM Plan. Analytics 6.8 Peer Group: Embedded Analytics-focused Products
Oracle Analytics Cloud 6.5 MicroStrategy 6.7
SAP Analytics Cloud 6.2 Oracle Analytics Cloud 6.5
QlikView 6.1 SAP Analytics Cloud 6.2
Microsoft Power BI 6.0 QlikView 6.1 Qlik Sense 7.9
SAS Platform 6.0 SAS Platform 6.0 Dundas 7.9
SAS Visual Analytics 5.7 Peer Group Average 5.9 Pyramid 7.8
Peer Group Average 5.2 SAS Visual Analytics 5.7 Looker 7.6
Tableau 5.1 Tableau 5.1 Entrinsik 7.4
Infor d/EPM 3.8 IBM Cog. Analytics 3.4 TARGIT 6.8
IBM Cog. Analytics 3.4 SAP BO BI 2.1 © BARC MicroStrategy 6.7
SAP BO BI 2.1 www.bi-survey.com Domo 6.6
This chart represents the results for one KPI in one peer group Peer Group Average 6.3
www.bi-survey.com Microsoft Power BI 6.0
This chart represents the results for one KPI in one peer group SAS Visual Analytics 5.7
Zoho Analytics 3.2
Logi Analytics 2.3 © BARC
www.bi-survey.com
Viewpoint
The Analyses KPI considers a tool’s support for various forms of data analysis, from dimensional
analysis to visual analysis and beyond.
Qlik Sense was designed to support intuitive and powerful visual analyses together with interactive
dashboards and analytical applications. This sharp vision and its thorough execution deliver custom-
ers with the flexibility and performance needed to analyze data in depth. Analyzing data quickly and
intuitively without running into barriers is just what you would want to buy Qlik Sense for.
As in recent years, Qlik Sense’s Analyses capabilities scored extraordinarily well, earning it the top
rank in three peer groups: International BI Giants, Large/Enterprise-Wide Implementations and Embed-
ded Analytics-focused Products.

Analyses – Leader Analyses – Leader
Peer Group: Ad Hoc Reporting-focused Products Peer Group: Self-Service Analytics-focused Products Analyses
Serviceware Perf. 9.6 InfoZoom 10.0

Analyses – Leader
Phocas 9.1 Qlik Sense 7.9
Bissantz 8.7 Dundas 7.9 Peer Group: BI & Analytics Specialists
Qlik Sense 7.9 Pyramid 7.8
Dundas 7.9 Entrinsik 7.4
Pyramid 7.8 Peer Group Average 7.0
Looker 7.6 SAP Analytics Cloud 6.2 Phocas 9.1
Entrinsik 7.4 QlikView 6.1 Bissantz 8.7
IBM Plan. Analytics 6.8 Microsoft Power BI 6.0 Qlik Sense 7.9
TARGIT 6.8 SAS Visual Analytics 5.7 Dundas 7.9
CALUMO 6.7 Tableau 5.1© BARC Pyramid 7.8
Domo 6.6 www.bi-survey.com
Entrinsik 7.4
DigDash 6.5 This chart represents the results for one KPI in one peer group Peer Group Average 6.8
Peer Group Average 6.4 and includes only a subset of the products featured in the survey. TARGIT 6.8
SAS Visual Analytics 5.7 CALUMO 6.7
Tableau 5.1 MicroStrategy 6.7
Infor d/EPM 3.8 Domo 6.6
Cubeware 3.6 DigDash 6.5
Zoho Analytics 3.2 QlikView 6.1
Microsoft Excel 1.0 © BARC SAS Platform 6.0
www.bi-survey.com SAS Visual Analytics 5.7
This chart represents the results for one KPI in one peer group Report One 5.4
and includes only a subset of the products featured in the survey. Cubeware 3.6 © BARC
www.bi-survey.com

Functionality
This KPI combines the Dashboards, Distribution of Reports, Ad Hoc Query,

Analyses, Advanced Analytics and Planning and Budgeting KPIs.
Functionality – Leader Functionality – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Functionality
MicroStrategy 6.8 Pyramid 8.1

IBM Plan. Analytics 6.3 MicroStrategy 6.8
Qlik Sense 6.2 IBM Plan. Analytics 6.3 Viewpoint
Oracle Analytics Cloud 6.1 Qlik Sense 6.2
Microsoft Power BI 5.9 Oracle Analytics Cloud 6.1
Tableau 5.9 Tableau 5.9 The Functionality KPI reflects overall cus-
SAS Platform 5.8 SAS Platform 5.8 tomer perception of the functionality
SAP Analytics Cloud 5.6 Peer Group Average 5.8 provided. It is measured by aggregating the
QlikView 5.3 SAP Analytics Cloud 5.6 KPIs for the most common analytics and BI
Peer Group Average 5.2 QlikView 5.3 application types. This produces an over-
IBM Cog. Analytics 4.9 IBM Cog. Analytics 4.9 view of the breadth of the product’s feature
Infor d/EPM 4.1 SAP BO BI 2.9 © BARC
www.bi-survey.com
set and how versatile it is in practice.
SAP BO BI 2.9
Microsoft Excel 1.4 © BARC Qlik Sense customers reported being par-
www.bi-survey.com ticularly happy with the product’s capa-
bilities for Dashboards and Analyses, with
decent results in most other functional
areas too.
This year, Qlik Sense ranks among the
leaders in the International BI Giants and
Large/Enterprise-Wide Implementations peer
groups, illustrating that Qlik Sense is much
more than just a tool to build fancy visual-
izations in self-service mode.

Ease of Use
This KPI is based on how often the product was chosen for its ease of
use, and on the level of complaints about ease of use post-implemen-
tation.
Ease of Use – Leader Ease of Use – Leader
EaseSuccess
of Use

Microsoft Excel 4.9 SAS Visual Analytics 4.8
SAS Visual Analytics 4.8 IBM Plan. Analytics 4.6
IBM Plan. Analytics 4.6 Peer Group Average 4.3 Ease of Use is difficult to assess when select-
Peer Group Average 4.1 MicroStrategy 4.0 ing software. Additionally, the expectations
MicroStrategy 4.0 SAP BO BI 3.5 of what easy-to-use analytics software
Infor d/EPM 3.9 SAP Analytics Cloud 3.0 must deliver constantly evolve. In gener-
SAP BO BI 3.5 Oracle Analytics Cloud 2.8 al, customers these days want intuitive,
SAP Analytics Cloud 3.0 IBM Cog. Analytics 1.6 modern and uniform interfaces. Feedback
Oracle Analytics Cloud 2.8 SAS Platform 1.3 © BARC
www.bi-survey.com
from a vast number of peers makes this KPI
This chart represents the results for one KPI in one peer group an invaluable indicator to inform buying
www.bi-survey.com
and includes only a subset of the products featured in the survey. decisions.
Customers appreciate Qlik Sense’s focus
on business users served by a uniform and
visual interface that is modern and mature
at the same time. It combines good usabili-
ty for content creators and consumers alike
and today, neither of these user groups can
be neglected.
Customers rate Qlik Sense as a leader in
the International BI Giants and Large/Enter-
prise-wide Implementations peer groups for
Ease of Use.

Flexibility
This KPI is based on how often the product was chosen for its flexibility,
and on the frequency of complaints about user flexibility post-imple-
mentation.
Flexibility – Leader Flexibility – Leader
Flexibility
Success
IBM Plan. Analytics 9.7 IBM Plan. Analytics 9.7

Qlik Sense 5.7 Qlik Sense 5.7 Viewpoint
Microsoft Excel 5.5 Pyramid 5.4
Tableau 5.0 Tableau 5.0
Infor d/EPM 4.6 Peer Group Average 4.3
Microsoft Power BI 4.4 SAS Platform 4.1 To measure the Flexibility of a product, we
Peer Group Average 4.3 MicroStrategy 3.9 contrast the frequency with which it is cited
SAS Platform 4.1 SAS Visual Analytics 3.8 as a reason to buy with the rate of com-
MicroStrategy 3.9 IBM Cog. Analytics 2.5 plaints about flexibility after implementa-
SAS Visual Analytics 3.8 Oracle Analytics Cloud 2.3 tion.
IBM Cog. Analytics 2.5 SAP Analytics Cloud 1.1
Oracle Analytics Cloud 2.3 SAP BO BI 1.0 © BARC Flexibility is a decisive factor in buying
SAP Analytics Cloud 1.1 www.bi-survey.com decisions. Enterprises require solutions
SAP BO BI 1.0 © BARC that can adapt quickly to changing business
www.bi-survey.com needs. In dynamic markets, flexibility is crit-
ical to ensure data-driven decision-making
by delivering relevant insights on time.
The Flexibility demonstrated by Qlik Sense
is one of the top reasons why prospects
decide to purchase and implement it. Con-
sequently, Qlik Sense is ranked as a leader
in the International BI Giants and Large/En-
terprise-Wide Implementations peer groups.

Query Performance
This KPI is based on how quickly queries respond

(adjusted by data volume).
Query Performance – Leader Query Performance – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Query
Project
Performance
Success

Qlik Sense 7.3 QlikView 7.7 Viewpoint
SAS Visual Analytics 6.9 Qlik Sense 7.3
Infor d/EPM 6.3 SAS Visual Analytics 6.9
SAP Analytics Cloud 5.4 SAP Analytics Cloud 5.4
Microsoft Power BI 5.3 Peer Group Average 5.4 The ranks for Query Performance are calcu-
Peer Group Average 4.9 MicroStrategy 4.9 lated from the median query response time
MicroStrategy 4.9 Tableau 4.5 observed by customers in the applications
Tableau 4.5 Oracle Analytics Cloud 3.2 they use daily to satisfy their information
Oracle Analytics Cloud 3.2 SAP BO BI 3.1 needs.
IBM Cog. Analytics 3.0 SAS Platform 1.4 © BARC Query Performance is influenced by numer-
Microsoft Excel 2.2 www.bi-survey.com ous factors such as data volume, query
SAS Platform 1.4 © BARC engine, data model, front-end design and
www.bi-survey.com more. This makes real-world peer feed-
back even more relevant to inform buying
decisions.
Providing excellent query response through
its in-memory engine is Qlik’s number one
sales promise. With median response times
of below 4 seconds, Qlik Sense is a leader
in five peer groups including a number two
position compared to other Embedded Ana-
lytics-focused Products.

Consistently outstanding in Query
Query Performance – Leader Performance
Query
Project
Performance
Success
Peer Group: Embedded Analytics-focused Products Peer Group: Embedded Analytics-focused Products
Pyramid 10.0
Query Performance – Leader
1. Pyramid
Qlik Sense 7.3 Peer Group: Ad Hoc Reporting-focused Products
SAS Visual Analytics 6.9 2. Qlik Sense
TARGIT 5.8
Microsoft Power BI 5.3 3. SAS Visual Analytics
Peer Group Average 5.3 Pyramid 10.0
4. TARGIT
Looker 5.2 CALUMO 8.4
MicroStrategy 4.9 5. Microsoft Power BI IBM Plan. Analytics 7.8
Entrinsik 4.7 Phocas 7.4
Dundas 4.4 6. Looker Qlik Sense 7.3
Logi Analytics 4.3 DigDash 6.9
7. MicroStrategy Serviceware Perf. 6.9
Domo 3.7
Zoho Analytics 1.0 © BARC SAS Visual Analytics 6.9
8. Entrinsik
www.bi-survey.com Infor d/EPM 6.3
This chart represents the results for one KPI in one peer group Bissantz 6.0
9. Dundas
10. Logi Analytics TARGIT 5.8
Looker 5.2
11. Domo Cubeware 4.7
Entrinsik 4.7
12. Zoho Analytics
Tableau 4.5
17 18 19 21 22 Dundas 4.4
Domo 3.7
Microsoft Excel 2.2
Zoho Analytics 1.0 © BARC
www.bi-survey.com

Consistently outstanding in Query
Query Performance – Leader Performance
Query
Project
Performance
Success
Peer Group: Self-Service Analytics-focused Products Peer Group: Self-Service Analytics-focused Products
Pyramid 10.0 1. Pyramid

QlikView 7.7
Qlik Sense 7.3 2. QlikView
InfoZoom 7.0
3. Qlik Sense
4. InfoZoom
Entrinsik 4.7
Tableau 4.5 5. SAS Visual Analytics
Dundas 4.4 © BARC
www.bi-survey.com 6. SAP Analytics Cloud
7. Microsoft Power BI
8. Entrinsik
9. Tableau
10. Dundas
17 18 19 21 22

Customer Experience
This KPI combines the Self-Service, Ease of Use, Flexibility, Query

Performance, Performance Satisfaction and Sales Experience KPIs.
Customer Experience – Leader Customer Experience
Customer
Project
Experience
Success
Peer Group: International BI Giants Peer Group: International BI Giants

1. IBM Plan. Analytics
Qlik Sense 6.3
QlikView 6.0 2. Qlik Sense Viewpoint
3. QlikView
MicroStrategy 5.6
Tableau 5.5 4. SAS Visual Analytics
The Customer Experience KPI combines
Microsoft Power BI 5.4 5. MicroStrategy scores for Self-Service, Ease of Use, Flexibility,
6. Tableau
Query Performance, Performance Satisfac-
tion and Sales Experience. Achieving a high
Infor d/EPM 4.5 7. Microsoft Power BI
Oracle Analytics Cloud 3.8 rank in this combined KPI requires superior
SAP BO BI 3.4 8. SAP Analytics Cloud results in a diverse range of areas.
Microsoft Excel 3.4 9. Infor d/EPM Qlik Sense’s high ranking demonstrates its
IBM Cog. Analytics 3.3 versatility to successfully support varied
SAS Platform 3.1 © BARC 10. Oracle Analytics Cloud
www.bi-survey.com
use cases and to provide for sustained user
11. SAP BO BI satisfaction through high Ease of Use, Flexi-
and includes only a subset of the products featured in the survey. 12. Microsoft Excel bility and Query Performance.
13. IBM Cog. Analytics Qlik Sense scored well above average in
most of the underlying KPIs, demonstrat-
14. SAS Platform
ing its value to customers of all sizes and
17 18 19 21 22 in all industries. It is a leader in three of its
peer groups and has been achieving good
results in this area for many years.

Customer Experience – Leader Customer Experience
Customer
Project
Experience
Success
Pyramid 7.9 1. Pyramid Customer Experience – Leader

Peer Group: Embedded Analytics-focused Products
Qlik Sense 6.3 2. IBM Plan. Analytics
QlikView 6.0
SAS Visual Analytics 5.8 3. Qlik Sense
4. QlikView
Tableau 5.5 Entrinsik 6.7
Peer Group Average 5.3 5. SAS Visual Analytics Looker 6.5
SAP Analytics Cloud 4.7 Qlik Sense 6.3
Oracle Analytics Cloud 3.8 6. MicroStrategy SAS Visual Analytics 5.8
SAP BO BI 3.4 Peer Group Average 5.8
7. Tableau Domo 5.7
SAS Platform 3.1 © BARC MicroStrategy 5.6
8. SAP Analytics Cloud
www.bi-survey.com Dundas 5.5
This chart represents the results for one KPI in one peer group Microsoft Power BI 5.4
and includes only a subset of the products featured in the survey. 9. Oracle Analytics Cloud
Zoho Analytics 5.2
10. SAP BO BI Logi Analytics 4.8
TARGIT 4.2 © BARC
11. IBM Cog. Analytics www.bi-survey.com
12. SAS Platform and includes only a subset of the products featured in the survey.
17 18 19 21 22

Visual Analysis
This KPI is based on the proportion of survey respondents that currently

perform visual analysis with their BI tool.
Visual Analysis – Leader Visual Analysis – Leader
Visual Analysis
Success
QlikView 9.5 Pyramid 10.0

Tableau 8.5 QlikView 9.5
Qlik Sense 8.3 Tableau 8.5 Viewpoint
MicroStrategy 8.2 Qlik Sense 8.3
Peer Group Average 5.9 Peer Group Average 6.5 The proportion of companies that make
SAP Analytics Cloud 5.8 SAP Analytics Cloud 5.8 use of Visual Analysis with their analytics
IBM Cog. Analytics 5.6 IBM Cog. Analytics 5.6 and BI tool to find what is hidden in their
IBM Plan. Analytics 4.7 IBM Plan. Analytics 4.7 data assets is used to calculate this KPI.
Oracle Analytics Cloud 4.0 Oracle Analytics Cloud 4.0
Microsoft Excel 3.8 SAP BO BI 3.5 Qlik Sense is a visually appealing product.
SAP BO BI 3.5 SAS Platform 2.2 © BARC It is developed with the needs of business
Infor d/EPM 3.4 www.bi-survey.com users in mind. Therefore, its capabilities
SAS Platform 2.2 © BARC support their requirements well and are es-
www.bi-survey.com pecially strong around Visual Analysis, often
delivered to them through highly interac-
tive analytics applications.
Qlik Sense’s customers find the function-
ality offered very helpful and rate it highly,
especially when compared to rivals in the
International BI Giants and Large/Enterp-
ise-Wide Implementations peer groups.

Location Intelligence

perform spatial/location analysis with their BI tool.
Location Intelligence – Leader Location Intelligence – Leader
Peer Group: International BI Giants Peer Group: Embedded Analytics-focused Products Location
Project
Intelligence
Success

MicroStrategy 8.6 MicroStrategy 8.6 Viewpoint
IBM Cog. Analytics 7.4 Looker 7.9
SAP Analytics Cloud 7.3 Dundas 6.9
Microsoft Power BI 6.6 Microsoft Power BI 6.6 The Location Intelligence KPI is based on
Peer Group Average 5.8 Peer Group Average 6.4 the proportion of survey respondents that
QlikView 4.8 Zoho Analytics 5.5 perform spatial and location analyses with
Oracle Analytics Cloud 4.4 TARGIT 5.3 their analytics and BI tool.
SAS Platform 4.4 Domo 3.1
SAP BO BI 3.4 Entrinsik 2.9 Analyzing location data does not only mean
IBM Plan. Analytics 3.0 Logi Analytics 1.0 © BARC displaying information on a map. Compa-
Microsoft Excel 1.9 www.bi-survey.com nies wanting to extract more value from
Infor d/EPM 1.0 © BARC their data perform spatial calculations and
www.bi-survey.com combine geo information with enterprise
data to identify otherwise hidden correla-
tions.
Qlik has a long history of supporting spatial
analysis in its tools. This leads to wide-
spread use of the sophisticated features
available in Qlik Sense. Just like last year,
the tool is ranked as a leader in four peer
groups.

Location Intelligence – Leader Location Intelligence – Leader
Peer Group: Ad Hoc Reporting-focused Products Peer Group: BI & Analytics Specialists Location
Project
Intelligence
Success

Looker 7.9 Dundas 6.9
Dundas 6.9 TARGIT 5.3
Zoho Analytics 5.5 Peer Group Average 5.2
TARGIT 5.3 QlikView 4.8
Peer Group Average 5.0 Bissantz 4.7
Bissantz 4.7 SAS Platform 4.4
Cubeware 3.8 Cubeware 3.8
CALUMO 3.6 CALUMO 3.6
DigDash 3.2 DigDash 3.2
Domo 3.1 Domo 3.1
IBM Plan. Analytics 3.0 Entrinsik 2.9
Entrinsik 2.9 Phocas 2.2
Phocas 2.2 Report One 1.5 © BARC
Microsoft Excel 1.9 www.bi-survey.com
www.bi-survey.com

Mobile BI
This KPI is based on the proportion of survey respondents that

currently use their BI tool on a mobile device.
Mobile BI – Leader Mobile BI – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations ProjectMobile
Success
BI
Microsoft Power BI 8.6 SAP Analytics Cloud 8.5

Mobile BI – Leader
SAP Analytics Cloud 8.5 SAS Visual Analytics 7.5
SAS Visual Analytics 7.5 Qlik Sense 7.1 Peer Group: Ad Hoc Reporting-focused Products
Qlik Sense 7.1 MicroStrategy 6.3
Tableau 5.9 Tableau 5.9 Domo 10.0
IBM Cog. Analytics 5.6 IBM Cog. Analytics 5.6 Phocas 9.6
Peer Group Average 5.5 Peer Group Average 5.5 TARGIT 8.7
Oracle Analytics Cloud 5.4 Oracle Analytics Cloud 5.4 SAS Visual Analytics 7.5
QlikView 5.3 QlikView 5.3 Qlik Sense 7.1
Infor d/EPM 5.1 SAP BO BI 3.4 Zoho Analytics 6.2
SAP BO BI 3.4 IBM Plan. Analytics 3.1 Pyramid 6.0
Microsoft Excel 3.2 SAS Platform 1.6 © BARC
Tableau 5.9
IBM Plan. Analytics 3.1 www.bi-survey.com
Dundas 5.7
www.bi-survey.com
Bissantz 5.4
and includes only a subset of the products featured in the survey. Cubeware 5.4
Infor d/EPM 5.1
Entrinsik 4.4
CALUMO 4.2
Looker 3.8
3.2
Viewpoint Microsoft Excel
DigDash 1.6 © BARC
The Mobile BI KPI measures the level of use of analytics and BI on mobile devices as an indicator of www.bi-survey.com
the maturity and proficiency of the tool in this area.
A few years ago, mobile BI was massively pushed by vendors who tried to differentiate themselves
with this technology, but adoption is still progressing rather slowly. Nevertheless, it is still a highly
relevant feature for delivering information to decision-makers, as well as for operational BI.
Qlik Sense’s modern architecture and blazingly fast query response through in-memory make it an
ideal fit to support demanding customers with highly interactive analytics applications on all devices.
As a result, the tool ranks as a leader in three of its peer groups.

This KPI is based on whether respondents considered purchasing the

product.
Consistently outstanding in Considered
Considered for Purchase – Leader for Purchase
Considered
Project
for Purchase
Success
Peer Group: BI & Analytics Specialists Peer Group: BI & Analytics Specialists
QlikView 9.7 1. QlikView

Qlik Sense 7.5
MicroStrategy 3.3
2. Qlik Sense Viewpoint
SAS Platform 2.7 3. MicroStrategy
Peer Group Average 2.6 4. SAS Platform
Bissantz 2.5 5. Bissantz The Considered for Purchase KPI is based
Cubeware 2.4
6. Cubeware on how often respondents evaluated the
7. SAS Visual Analytics product when searching for new software.
Domo 1.7
Dundas 1.4 It shows how well word-of-mouth and mar-
8. Domo
TARGIT 1.3 keting work to promote an analytics and BI
9. Dundas offering.
DigDash 1.2
Report One 1.2 10. TARGIT
Qlik has a huge market presence, and its
Pyramid 1.2 11. DigDash
products are often evaluated for purchase.
Entrinsik 1.0 12. Report One Over the years, its portfolio has grown to
CALUMO 1.0
13. Pyramid address a significant spectrum of usage
Phocas 1.0 © BARC
www.bi-survey.com 14. Entrinsik scenarios and customer needs. This growth
15. CALUMO
has contributed to Qlik’s popularity and im-
age as a leading global analytics company.
16. Phocas
Qlik Sense is a leader in four of its peer
17 18 19 21 22 groups and reaches second position in
two of them. In fact, it has been delivering
strong results in this KPI for many years.

Considered for Purchase – Leader Considered for Purchase – Leader
Peer Group: Large/Enterprise-Wide Implementations Peer Group: Embedded Analytics-focused Products Considered
Project
for Purchase
Success
Tableau 9.8 Microsoft Power BI 10.0

Considered for Purchase – Leader
QlikView 9.7 Qlik Sense 7.5
Qlik Sense 7.5 MicroStrategy 3.3 Peer Group: Ad Hoc Reporting-focused Products
SAP BO BI 7.3 Peer Group Average 2.9
IBM Cog. Analytics 5.5 Looker 2.5
Peer Group Average 5.0 SAS Visual Analytics 2.2 Tableau 9.8
SAP Analytics Cloud 4.9 Domo 1.7 Microsoft Excel 9.3
IBM Plan. Analytics 3.3 Dundas 1.4 Qlik Sense 7.5
MicroStrategy 3.3 TARGIT 1.3 IBM Plan. Analytics 3.3
Oracle Analytics Cloud 3.1 Zoho Analytics 1.3 Peer Group Average 2.8
SAS Platform 2.7 Pyramid 1.2 Looker 2.5
SAS Visual Analytics 2.2 Logi Analytics 1.2 Bissantz 2.5
Pyramid 1.2 © BARC Entrinsik 1.0 © BARC
Cubeware 2.4
www.bi-survey.com www.bi-survey.com
This chart represents the results for one KPI in one peer group This chart represents the results for one KPI in one peer group
and includes only a subset of the products featured in the survey. and includes only a subset of the products featured in the survey. Infor d/EPM 2.2
Domo 1.7
Dundas 1.4
TARGIT 1.3
Zoho Analytics 1.3
DigDash 1.2
Pyramid 1.2
Entrinsik 1.0
CALUMO 1.0
Phocas 1.0 © BARC
www.bi-survey.com

Competitiveness
This KPI combines the Considered for Purchase and Competitive Win Rate
KPIs.
Competitiveness – Leader Competitiveness – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Competitiveness
Project Success
Microsoft Excel 6.9 SAP BO BI 6.4

Microsoft Power BI 6.7 Qlik Sense 5.5
SAP BO BI 6.4 SAP Analytics Cloud 5.4 Viewpoint
Qlik Sense 5.5 QlikView 5.3
SAP Analytics Cloud 5.4 MicroStrategy 4.7
QlikView 5.3 Tableau 4.7
Peer Group Average 4.7 Peer Group Average 4.6 The Competitiveness KPI aggregates the
MicroStrategy 4.7 Pyramid 4.5 results of the Considered for Purchase and
Tableau 4.7 IBM Plan. Analytics 4.1 Competitive Win Rate KPIs to get an overview
IBM Plan. Analytics 4.1 SAS Visual Analytics 4.0 of the current market position of a product.
SAS Visual Analytics 4.0 SAS Platform 3.8
SAS Platform 3.8 Qlik was an early contributor to the rise of
Oracle Analytics Cloud 3.7 IBM Cog. Analytics 2.8 © BARC business-oriented and interactive analytics
IBM Cog. Analytics 2.8 www.bi-survey.com and BI. It is not easy to win new customers
Infor d/EPM 2.3 © BARC This chart represents the results for one KPI in one peer group in a competitive market, keep existing cus-
www.bi-survey.com tomers satisfied and promote new ways to
successfully work with data. Qlik’s success
proves that the result is worth all the ardu-
ous work.
With its large global footprint and a record
of continued innovation based on a solid
foundation, Qlik regularly manages to hoist
its Qlik Sense product into a leading posi-
tion in multiple peer groups. This year, it
achieved outstanding results in four peer
groups.

Competitiveness – Leader Competitiveness – Leader
Peer Group: BI & Analytics Specialists Peer Group: Embedded Analytics-focused Products Competitiveness
Project Success
CALUMO 6.4 Microsoft Power BI 6.7

Entrinsik 5.6 Entrinsik 5.6
Phocas 5.6 Qlik Sense 5.5
Qlik Sense 5.5 Logi Analytics 5.3
QlikView 5.3 TARGIT 4.9
Report One 5.3 Dundas 4.7
TARGIT 4.9 MicroStrategy 4.7
Dundas 4.7 Peer Group Average 4.6
Peer Group Average 4.5 SAS Visual Analytics 4.0
Pyramid 4.5 Zoho Analytics 3.5
SAS Visual Analytics 4.0 Domo 2.8
Bissantz 3.9 Looker 2.4 © BARC
SAS Platform 3.8 www.bi-survey.com
Cubeware 3.0
DigDash 2.8
Domo 2.8 © BARC
www.bi-survey.com

QlikView
The BI & Analytics Survey 22: QlikView Highlights Dashboard
KPI results Recommendation Satisfaction
2 top-rankings
and
89% 93%
of surveyed users say of surveyed users
44 leading
positions
they would
recommend* QlikView.
are satisfied with
QlikView.*
in 5 different * Based on the aggregate of * Based on the aggregate of
peer groups. “Definitely“ and “Probably“. “Very satisfied“ and “Somewhat satisfied“.
Query performance Data handling Dashboards
53% 39% 88%

of surveyed users chose of surveyed users chose of surveyed users rate
QlikView because QlikView because of QlikView‘s functionality
of its fast query its large data for creating dashboards
performance.* handling capacity.* as excellent or good .*
* Compared to 27% for the average * Compared to 23% for the average * Compared to 82% for the average
BI tool. BI tool. BI tool.

The BI & Analytics Survey 22: QlikView Highlights
Peer Group Peer Group

International BI Giants BI & Analytics Summary
Specialists
QlikView managed 2 top-

1. Top-ranked in 1. Top-ranked in
rankings and doubled its leading
Visual Analysis Considered for Purchase positions from last year to 44 in
The BI & Analytics Survey 22. In
some cases, QlikView was ranked
Leader in Leader in in second place behind the
Business Benefits Flexibility vendor’s own Qlik Sense product.
Project Success Query Performance QlikView is perceived as a solid
and mature product in the
Business Value Visual Analysis
market. Its great Dashboards
Recommendation and Visual Analysis for business
Implementer Support users earned it top-rankings in
the respective KPIs. All of that
Product Satisfaction
is delivered with an elevated
Customer Satisfaction level of query performance not
Dashboards found in too many competing
products. Compelling Query
Ease of Use Performance has always been
Flexibility among the top reasons why
customers choose to purchase
Query Performance
QlikView, which is deeply linked
Performance Satisfaction to its leading in-memory engine.
Customer Experience As a result, QlikView achieved a
leading position for Performance
Considered for Purchase Satisfaction in most of its peer
groups.

The BI & Analytics Survey 22: QlikView Highlights

Large/Enterprise-Wide Self-Service Dashboarding-focused
Implementations Analytics-focused Products
Products
Leader in
Leader in Leader in
Business Benefits
Business Benefits Flexibility
Project Success
Flexibility Query Performance
Business Value
Query Performance Visual Analysis
Price to Value
Performance Satisfaction Considered for Purchase
Recommendation
Visual Analysis
Implementer Support
Customer Satisfaction
Dashboards
Ease of Use
Flexibility
Query Performance
Performance Satisfaction
Customer Experience
Visual Analysis
Competitiveness

The BI & Analytics Survey 22: QlikView top ranks
1 Top-ranked 1 Top-ranked
Top rank Top rank
14 Visual
Analysis 3 Considered
for Purchase
Leading Leading
Peer Group Peer Group Peer Group Peer Group
International BI Giants International BI Giants BI & Analytics Specialists BI & Analytics Specialists
4 17 6
Leading Leading Leading
Peer Group
Peer Group Large/Enterprise-Wide Peer Group
Dashboarding-focused Vendors Implementations Self-Service Analytics-focused Products

GreatUm resenderrum
product with manyipsam
““
alis ullorem
useful
Customer Quotes
“
„„
oluptate sunt ad eos dent
features and fantastic at anything quae
“
perum hiciis
to do with data. dolore, velit maximil inte
Employee of a cross-departmental
Role, industry, XYZ employees BI/
“
„
analytics team, media/publishing, 100-
Best reporting tool on BI.
2,500 employees
Qlik is an excellent data discovery tool.
Beautiful dashboards are a side effect
„
and great community. Person responsible/Project manager
for BI/analytics from IT department,
healthcare, >2,500 employees
“
IT employee, process industry, 100-2,500
“
employees
Very reliable and robust BI tool very

capable in handling large amounts of
„
Qlik is simple to work with and learn. Yet Qlik is data. Very intuitive ease of use for the
also sophisticated enough to create meaningful end user.
„
and valuable visualizations. You can build
awesome dashboards with Qlik.
Person responsible/Project manager for
departmental BI/analytics, tourism, 100-2,500
Line of business employee, process industry, 100-2,500 employees
employees
“ “
Its ability to handle very large datasets very What Customers Like Most
“
„
quickly and being able to vastly manipulate the
data
Umasresenderrum
needed. ipsam alis ullorem
“
„
“
Employee of a cross-departmental BI/analytics team,
media/publishing, 100-2,500 employees
Role, industry, XYZ employees Easy and quick implementation of new

requirements. Being able to bring data from
It supports ETL capabilities with loading various sources into one report, quickly extend
data into more than one database. No
„
reports with new data and adapt to new
„
need for an additional ETL tool for data requirements.
ingestion and preparation.
CEO, manufacturing, >2,500 employees

Employee of a cross-departmental BI/analytics
“ “
team, manufacturing, >2,500 employees
Easy to install, easy to learn, easy to train

The possibilities (many charts and ways to use
users. Easy to use and very intuitive UI for
formulas) to generate pixelperfect dashboards; the
„
business users. Rapid development and
large amount of data from many different sources
strong supportive community.
„
QlikView can handle; reload scheduling; excellent
community.
IT employee, process industry, 100-2,500
Person responsible/Project manager for departmental BI/ employees
analytics, transportation and logistics, 100-2,500 employees
“ Advice From Customers
“
“
„
„
Try it and you will be
amazed.
Role, industry, XYZ employees
Head of BI & Analytics

Competence Center, process
industry, <100 employees
“ “
„
Better today than
„
Go for it. tomorrow!*
Person responsible/Project
Employee of a cross- manager for BI/analytics from
departmental BI/ IT department, IT, 100-2,500
analytics team, oil, gas employees
and mining, 100-2,500
employees
* Translated by BARC
Current vs. planned use Number of users using QlikView
User and Use Case n=81 n=83
Demographics Dashboards/
Scorecards 90% 10% QlikView
Average of all
products
Standard/Enterprise
86% 8% 100 75
reporting
Ad hoc query Median
71% 22%
Comment Basic data analysis 67% 18%
Budgeting/Planning 37% 23% Mean 642 884

QlikView is put to a broad range of uses Financial
34% 20%
by customers. Most (90 percent) use consolidation
the software for creating interactive Advanced analytics 18% 47%
dashboards and analytics applications. In Tasks carried out with QlikView
addition, 86 percent use it for standardized In use Planned by business users
enterprise reporting and 71 percent for ad n=82
hoc query. 67 percent of customers use the 5 products most often evaluated in
solution for analysis. competition with QlikView View reports/ 90%
navigate dashboards 91%
QlikView’s powerful interactive dashboards n=83
are often used to analyze data in every Analyze/explore data 89%
83%
detail. Indeed, 89 percent of business users Microsoft Power BI 53% Create reports/ 41%
said they analyze and explore data with dashboards 69%
Tableau 35%
the tool. Most users consume standardized 24%
Prepare data
content such as reports and dashboards to SAP BW 19% 40%
access information quickly. Create/use advanced 4%
Microsoft Excel 18% analytics models 9%
The solution’s characterization as a flexible
visual analysis solution aimed to support IBM Cog. Analytics 13% QlikView
business users is also highlighted by the Average of all products
two most frequently evaluated competitors:
Microsoft Power BI and Tableau. Percentage of employees using
QlikView is mostly used in mid-sized (58 QlikView Company size (employees)
percent) and large companies (33 percent). n=82 n=83
It has a median of 100 users, which is
above the survey average. The mean Less than 100 10%
QlikView 19%
value of 642 users shows that much larger
customer scenarios are supported too. Average of all 100 - 2500 58%
18%
products
More than 2500 33%

Business Benefits
This KPI is based on the achievement level of a variety of

business benefits.
Business Benefits – Leader Business Benefits – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Business
ProjectBenefits
success
SAS Visual Analytics 7.6 Pyramid 9.5

Business Benefits – Leader
MicroStrategy 7.6 SAS Visual Analytics 7.6
QlikView 7.5 MicroStrategy 7.6 Peer Group: Self-Service Analytics-focused Products
Qlik Sense 7.1 QlikView 7.5
IBM Plan. Analytics 6.3 Qlik Sense 7.1
Oracle Analytics Cloud 6.3 IBM Plan. Analytics 6.3
Microsoft Power BI 6.0 Oracle Analytics Cloud 6.3 Pyramid 9.5
Infor d/EPM 5.8 Peer Group Average 6.0 SAS Visual Analytics 7.6
Tableau 5.4 Tableau 5.4 QlikView 7.5
Peer Group Average 5.4 SAP Analytics Cloud 4.7 Entrinsik 7.4
SAP Analytics Cloud 4.7 IBM Cog. Analytics 4.6 Dundas 7.3
IBM Cog. Analytics 4.6 SAS Platform 3.1 Qlik Sense 7.1
SAS Platform 3.1 SAP BO BI 2.6 © BARC Peer Group Average 6.9
SAP BO BI 2.6 www.bi-survey.com InfoZoom 6.2
This chart represents the results for one KPI in one peer group Microsoft Power BI 6.0
and includes only a subset of the products featured in the survey. Tableau 5.4
www.bi-survey.com
This chart represents the results for one KPI in one peer group SAP Analytics Cloud 4.7 © BARC
www.bi-survey.com
Viewpoint
Business Benefits is one of the most important KPIs in The BI & Analytics Survey. It proves the en-
hancements customers can achieve with their solution.
QlikView has helped many customers to perform faster analysis and reporting to make better busi-
ness decisions based on data. Its fast and versatile in-memory engine powers its flexibility to react to
changing needs. Adapting quickly is one of the factors that often sets the most successful analytics
projects apart.
As a result, QlikView continues to achieve favorable scores, taking three leading ranks in its peer
groups this year.

Project Success
This KPI is based on the implementation satisfaction level and the

frequency of projects completed on time and on budget.
Project Success – Leader Project Success – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Project Success

Tableau 5.8 IBM Plan. Analytics 6.5
QlikView 5.6 Tableau 5.8 Viewpoint
Infor d/EPM 4.8 MicroStrategy 4.6
MicroStrategy 4.6 Peer Group Average 4.5 To measure Project Success, we asked
SAP Analytics Cloud 4.5 SAP Analytics Cloud 4.5 customers to rate their level of satisfaction
SAS Platform 4.3 SAS Platform 4.3 with various aspects of their implementa-
Peer Group Average 4.2 Oracle Analytics Cloud 4.2 tion projects. Several factors contribute to
Oracle Analytics Cloud 4.2 SAP BO BI 3.6 the perception of a successful analytics and
SAP BO BI 3.6 IBM Cog. Analytics 1.9 BI project, such as the completion of a proj-
Microsoft Excel 2.1 SAS Visual Analytics 1.0 © BARC
www.bi-survey.com
ect on time and on budget and of course
This chart represents the results for one KPI in one peer group the satisfaction with the implementation
SAS Visual Analytics 1.0 © BARC
www.bi-survey.com
and includes only a subset of the products featured in the survey. itself.
QlikView allows customers to implement,
refine and reshape solutions quickly and ef-
ficiently. This improves their fit for import-
ant requirements.
As a consequence, QlikView retained its
position as a leader in two peer groups,
highlighting the continued excellence and
value-add provided to its customers in all
industry sectors.

Business Value
This KPI combines the Business Benefits, Project Success

and Project Length KPIs.
Business Value – Leader Business Value – Leader
BusinessSuccess
Value
Qlik Sense 6.5 Pyramid 8.2

QlikView 6.4 Qlik Sense 6.5
MicroStrategy 6.2 QlikView 6.4 Viewpoint
IBM Plan. Analytics 6.1 MicroStrategy 6.2
Microsoft Power BI 5.7 IBM Plan. Analytics 6.1
SAS Visual Analytics 5.4 SAS Visual Analytics 5.4 Business Value is calculated by aggregating
Infor d/EPM 5.1 Peer Group Average 5.3 the Business Benefits, Project Length and
Oracle Analytics Cloud 5.1 Oracle Analytics Cloud 5.1 Project Success KPIs, making it an important
Peer Group Average 4.9 SAP Analytics Cloud 4.9 indicator and predictor of smoothly run-
SAP Analytics Cloud 4.9 IBM Cog. Analytics 3.4 ning and fruitful analytics and BI projects.
IBM Cog. Analytics 3.4 SAP BO BI 3.2
SAP BO BI 3.2 SAS Platform 3.2 © BARC Outstanding feedback underlines the fact
SAS Platform 3.2 www.bi-survey.com that QlikView helps customers to reach
Microsoft Excel 2.4 © BARC their aspirations by delivering data to
www.bi-survey.com where it is needed most as its flexibility and
stability allow for quick and efficient imple-
mentation.
Like in recent years, QlikView is second only
to the vendor’s own Qlik Sense in the Inter-
national BI Giants peer group and among
the leaders in another peer group too.

Price to Value &
Competitiveness
The Price to Value KPI is based on how users rate their BI tool in terms of its price-
performance ratio.
The Competitiveness KPI combines the Considered for Purchase and Competitive Win
Rate KPIs.
Price to Value – Leader
Peer Group: Large/Enterprise-Wide Implementations Viewpoint
Viewpoint Project
Price to
Success
Value
Pyramid 8.3
The Price to Value KPI is an important indicator that weighs the scope and functionality of a soft-
Oracle Analytics Cloud 5.2 ware against the price paid. While there is clearly no objective scale, the value of the feedback of
IBM Plan. Analytics 5.1 many customers using a tool in production cannot be overstated.
QlikView 5.1 96 percent of customers surveyed have a favorable view of QlikView’s price-to-value citing it as
Qlik Sense 5.0 an important reason why they acquired the software in the first place. In an increasingly mature
and competitive market, a favorable price-to-value ratio can often be the deciding argument for
MicroStrategy 4.4
buyers.
SAP Analytics Cloud 4.2 This solid feedback places QlikView as a leader for the Price to Value KPI in the Large/Enter-
Tableau 3.5 prise-Wide Implementations peer group.
SAP BO BI 3.4
SAS Platform 1.3
IBM Cog. Analytics 1.0 © BARC
www.bi-survey.com
and includes only a subset of the products featured in the survey. Competitiveness – Leader
Peer Group: Large/Enterprise-Wide Implementations
SAP BO BI 6.4
Qlik Sense 5.5
Project Success
Competitiveness Viewpoint SAP Analytics Cloud 5.4
QlikView 5.3
MicroStrategy 4.7
The Competitiveness KPI aggregates results from the Considered for Purchase and Competitive Win Tableau 4.7
Rate KPIs to get an overview of the current market position of a product. Peer Group Average 4.6
Pyramid 4.5
Qlik was an early contributor to the rise of business-oriented and interactive analytics and BI IBM Plan. Analytics 4.1
with its QlikView product. Qlik’s success proves that its sharp vision of accelerating business SAS Visual Analytics 4.0
value through better and easier access to data combined with effective execution delivers what SAS Platform 3.8
customers are truly looking for. Oracle Analytics Cloud 3.7
Through Qlik’s large global footprint and mature software based on a solid foundation, QlikView IBM Cog. Analytics 2.8 © BARC
www.bi-survey.com
achieved a leading position in Competitiveness in the Large/Enterprise-Wide Implementations peer This chart represents the results for one KPI in one peer group
group. and includes only a subset of the products featured in the survey.

Recommendation
This KPI is based on the proportion of users that say they

would recommend the product to others.
Recommendation – Leader Recommendation – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Recommendation
Project Success

Qlik Sense 6.3 IBM Plan. Analytics 6.8
QlikView 5.7 Qlik Sense 6.3 Viewpoint
Tableau 4.2 Peer Group Average 4.4
Oracle Analytics Cloud 3.8 Tableau 4.2 A product that provides ample benefits to
Peer Group Average 3.7 Oracle Analytics Cloud 3.8 its users and delivers innovative features
SAS Platform 3.4 SAS Platform 3.4 is likely to be endorsed by its customers,
SAS Visual Analytics 2.5 SAS Visual Analytics 2.5 which makes good ratings in the Recom-
IBM Cog. Analytics 2.3 IBM Cog. Analytics 2.3 mendation KPI vital.
Microsoft Excel 1.7 SAP BO BI 1.5 © BARC 89 percent of customers surveyed said they
SAP BO BI 1.5 www.bi-survey.com would recommend QlikView to companies
Infor d/EPM 1.2 © BARC having similar requirements with more
www.bi-survey.com than one half even “definitely” recommend-
ing the software to others. This is a decisive
evidence that most customers still view
their original decision to acquire the tool as
the right one.
QlikView achieved two leading ranks for
Recommendation among its rivals in the
International BI Giants and Large/Enter-
prise-Wide Implementations peer groups.

Implementer Support
This KPI measures user satisfaction with the level of the implementer’s
support for the product.
Implementer Support – Leader Implementer Support – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Implementer
Project Support
Success
Oracle Analytics Cloud 6.5 Pyramid 7.8

IBM Plan. Analytics 6.1 Oracle Analytics Cloud 6.5
QlikView 5.7 IBM Plan. Analytics 6.1 Viewpoint
SAP Analytics Cloud 5.7 QlikView 5.7
Infor d/EPM 5.5 SAP Analytics Cloud 5.7
SAS Platform 4.7 Peer Group Average 5.0
Peer Group Average 4.5 SAS Platform 4.7 The Implementer Support KPI provides in-
Tableau 4.5 Tableau 4.5 formation on how satisfied buyers are with
Microsoft Power BI 4.4 MicroStrategy 4.3 their implementers. Professional assistance
MicroStrategy 4.3 SAS Visual Analytics 4.2 when implementing an analytics and BI
SAS Visual Analytics 4.2 SAP BO BI 4.1 solution such as training, coaching and
SAP BO BI 4.1 Qlik Sense 3.0 consulting make or break projects as they
Qlik Sense 3.0 IBM Cog. Analytics 2.8 © BARC
www.bi-survey.com
have a critical impact on the results that are
This chart represents the results for one KPI in one peer group gained.
www.bi-survey.com Implementer Support measures how well
consultants understand the challenges
their customers face and how effective they
are in solving these challenges with the tool
to be implemented. This requires constant
education of a vendor’s own staff and em-
ployees of their business partners.
Qlik supports its QlikView customers well
on their analytics journey, either directly or
through partners. This effort is rewarded
by leading ranks in two peer groups.

This KPI is based on the level of satisfaction with the product.

Product Satisfaction – Leader Product Satisfaction – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Product
Project
Satisfaction
Success

Tableau 7.5 Tableau 7.5 Viewpoint
SAS Platform 7.0 SAS Platform 7.0
MicroStrategy 6.8 Peer Group Average 6.8 User satisfaction with a product, as mea-
Oracle Analytics Cloud 6.7 MicroStrategy 6.8 sured in the Product Satisfaction KPI, has a
Peer Group Average 6.4 Oracle Analytics Cloud 6.7 massive impact on the perception and rep-
SAS Visual Analytics 6.2 SAS Visual Analytics 6.2 utation of an organization’s analytics and BI
SAP Analytics Cloud 5.5 SAP Analytics Cloud 5.5 landscape. And it is the front end that takes
IBM Cog. Analytics 5.4 IBM Cog. Analytics 5.4 the blame for most problems caused on all
SAP BO BI 4.7 SAP BO BI 4.7 © BARC
levels.
Infor d/EPM 4.6 www.bi-survey.com
Microsoft Excel 3.9 © BARC This chart represents the results for one KPI in one peer group The share of users experiencing significant
www.bi-survey.com and includes only a subset of the products featured in the survey. query performance problems with QlikView
is traditionally low. Qlik has a good record
of acknowledging its customers’ challeng-
es and addressing them in an effective
manner by providing tailor-made analytics
applications.
Good user experience earns QlikView a
place among the leaders for Product Satis-
faction in two peer groups.

Customer Satisfaction
This KPI combines the Price to Value, Recommendation, Vendor Support,

Implementer Support and Product Satisfaction KPIs.
Customer Satisfaction – Leader Customer Satisfaction – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Customer
Project
Satisfaction
Success

QlikView 5.7 QlikView 5.7 Viewpoint
Qlik Sense 5.1 Qlik Sense 5.1 Customer Satisfaction is measured by com-
SAS Visual Analytics 4.7 Peer Group Average 5.0 bining its most significant influencing fac-
Peer Group Average 4.7 SAS Visual Analytics 4.7 tors such as Product Satisfaction, Recommen-
SAP Analytics Cloud 4.5 SAP Analytics Cloud 4.5 dation, Vendor Support, Implementer Support
SAS Platform 4.5 SAS Platform 4.5 and Price to Value into an aggregated KPI.
Infor d/EPM 4.2 SAP BO BI 3.1
Microsoft Excel 3.2 IBM Cog. Analytics 2.8 © BARC A compelling Price to Value ratio, a high rate
SAP BO BI 3.1 www.bi-survey.com of Recommendation and leading ranks in
IBM Cog. Analytics 2.8 © BARC This chart represents the results for one KPI in one peer group Product Satisfaction and Implementer Sup-
www.bi-survey.com port mean that QlikView received positive
feedback in all areas considered in this ag-
gregated KPI. Nowhere does it fall short of
expectations, which is the mark of a mature
and solid product delivered by an effective
consulting force.
Consequently, QlikView ranks among the
leaders in two peer groups this year.

Dashboards
This KPI is based on how users rate their BI tool for creating dashboards/
reports (data selection, data visualization, formatting/layout).
Dashboards – Leader Dashboards – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Dashboards

SAP Analytics Cloud 6.4 SAP Analytics Cloud 6.4 Dashboards are one of the most mature
Oracle Analytics Cloud 5.5 Peer Group Average 6.1 usage scenarios in analytics and BI but still
Peer Group Average 5.3 Oracle Analytics Cloud 5.5 they evolve constantly. It is a highly com-
IBM Cog. Analytics 4.7 IBM Cog. Analytics 4.7 petitive space as almost every analytics and
IBM Plan. Analytics 3.8 IBM Plan. Analytics 3.8 BI vendor provides its own flavor of capabil-
SAP BO BI 3.5 SAP BO BI 3.5 ities. And while some claim dashboards are
SAS Platform 3.2 SAS Platform 3.2 © BARC
www.bi-survey.com
dead, no one could escape them during the
Infor d/EPM 2.3
This chart represents the results for one KPI in one peer group COVID-19 pandemic.
www.bi-survey.com QlikView was developed to support quick
and easy analysis and combine results
in interactive dashboards and analytical
applications. Users typically analyze data
through these versatile dashboards. This
speaks for the strength of its dashboarding
capabilities and the power to satisfy a large
array of demands.
QlikView managed to improve on last year’s
results and earned leading positions in two
peer groups this year.

Ease of Use
This KPI is based on how often the product was chosen for its ease of
use, and on the level of complaints about ease of use post-implemen-
tation.
Ease of Use – Leader Ease of Use – Leader
EaseSuccess
of Use

Microsoft Excel 4.9 SAS Visual Analytics 4.8
SAS Visual Analytics 4.8 IBM Plan. Analytics 4.6
IBM Plan. Analytics 4.6 Peer Group Average 4.3 Ease of Use is difficult to assess when select-
Peer Group Average 4.1 MicroStrategy 4.0 ing software. Additionally, the expectations
MicroStrategy 4.0 SAP BO BI 3.5 of what easy-to-use analytics software
Infor d/EPM 3.9 SAP Analytics Cloud 3.0 must deliver constantly evolve. In gener-
SAP BO BI 3.5 Oracle Analytics Cloud 2.8 al, customers these days want intuitive,
SAP Analytics Cloud 3.0 IBM Cog. Analytics 1.6 modern and uniform interfaces. Feedback
Oracle Analytics Cloud 2.8 SAS Platform 1.3 © BARC
www.bi-survey.com
from a vast number of peers makes this KPI
This chart represents the results for one KPI in one peer group an invaluable indicator to inform buying
www.bi-survey.com
and includes only a subset of the products featured in the survey. decisions.
QlikView provides an interactive experience
across all modules and is designed for
business users. The software supports the
creation of visually appealing and flexible
dashboards and analytics applications that
can be viewed in browsers or in the full
client.
Customers clearly appreciate QlikView’s
usability, rating it as a leader in two peer
groups.

Flexibility
This KPI is based on how often the product was chosen for its flexibility,
and on the frequency of complaints about user flexibility post-imple-
mentation.
Flexibility
Success

Qlik Sense 5.7 Qlik Sense 5.7 Viewpoint
Microsoft Excel 5.5 Pyramid 5.4
Infor d/EPM 4.6 Peer Group Average 4.3
Microsoft Power BI 4.4 SAS Platform 4.1 To measure the Flexibility of a product, we
Peer Group Average 4.3 MicroStrategy 3.9 contrast the frequency with which it is cited
SAS Platform 4.1 SAS Visual Analytics 3.8 as a reason to buy with the rate of com-
MicroStrategy 3.9 IBM Cog. Analytics 2.5 plaints about flexibility once it is in use.
SAS Visual Analytics 3.8 Oracle Analytics Cloud 2.3
IBM Cog. Analytics 2.5 Flexibility is a decisive factor in buying
Oracle Analytics Cloud 2.3 SAP BO BI 1.0 © BARC decisions. Enterprises require solutions
SAP Analytics Cloud 1.1 www.bi-survey.com that can adapt quickly to changing business
SAP BO BI 1.0 © BARC This chart represents the results for one KPI in one peer group needs. In dynamic markets, flexibility is crit-
www.bi-survey.com ical to ensure data-driven decision-making
by delivering relevant insights on time. And
there are few words more appropriate than
“flexibility” to describe QlikView.
A rock-solid foundation and a lightning
fast in-memory query engine power quick
implementations and changes. This com-
bination earns QlikView two second place
ranks and three further leading ranks in its
peer groups.

Peer Group: Dashboarding-focused Products Peer Group: BI & Analytics Specialists Project
Flexibility
Success
Flexibility – Leader
DigDash 7.4 DigDash 7.4 Peer Group: Self-Service Analytics-focused Products
Logi Analytics 6.9 QlikView 6.7
QlikView 6.7 CALUMO 6.6
Zoho Analytics 6.5 Qlik Sense 5.7 Dundas 10.0
Pyramid 5.4 Pyramid 5.4 InfoZoom 8.4
Phocas 5.3 Phocas 5.3 QlikView 6.7
Domo 5.1 Domo 5.1 Qlik Sense 5.7
Tableau 5.0 Peer Group Average 5.0 Pyramid 5.4
Peer Group Average 5.0 Report One 4.4 Peer Group Average 5.2
Report One 4.4 SAS Platform 4.1 Tableau 5.0
Microsoft Power BI 4.4 MicroStrategy 3.9 Microsoft Power BI 4.4
SAS Visual Analytics 3.8 Bissantz 3.9 SAS Visual Analytics 3.8
Cubeware 3.5 SAS Visual Analytics 3.8 Entrinsik 1.9
TARGIT 2.9 Cubeware 3.5 SAP Analytics Cloud 1.1 © BARC
Entrinsik 1.9 TARGIT 2.9 www.bi-survey.com
SAP Analytics Cloud 1.1 © BARC Entrinsik 1.9 © BARC This chart represents the results for one KPI in one peer group
www.bi-survey.com www.bi-survey.com and includes only a subset of the products featured in the survey.
and includes only a subset of the products featured in the survey. and includes only a subset of the products featured in the survey.

Query Performance
This KPI is based on how quickly queries respond

(adjusted by data volume).
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Query
Project
Performance
Success

Qlik Sense 7.3 QlikView 7.7 Viewpoint
SAS Visual Analytics 6.9 Qlik Sense 7.3
Infor d/EPM 6.3 SAS Visual Analytics 6.9
Microsoft Power BI 5.3 Peer Group Average 5.4 The ranks for Query Performance are deter-
Peer Group Average 4.9 MicroStrategy 4.9 mined by the median query response time
MicroStrategy 4.9 Tableau 4.5 observed by customers in the applications
Tableau 4.5 Oracle Analytics Cloud 3.2 they use daily to satisfy their information
Oracle Analytics Cloud 3.2 SAP BO BI 3.1 needs.
IBM Cog. Analytics 3.0 SAS Platform 1.4 © BARC Query Performance is influenced by numer-
Microsoft Excel 2.2 www.bi-survey.com ous factors such as data volume, query
SAS Platform 1.4 © BARC engine, data model, front-end design and
www.bi-survey.com more. This makes real-world peer feed-
back even more relevant to inform buying
decisions.
Providing excellent query response through
its in-memory engine is Qlik’s number one
sales promise, making fast query perfor-
mance the top reason why customers
choose to buy QlikView. The product deliv-
ers median response times of 4 seconds,
which places it among the leaders in all its
peer groups.

Peer Group: Dashboarding-focused Products Peer Group: BI & Analytics Specialists Query
Project
Performance
Success
Query Performance – Leader

QlikView 7.7 CALUMO 8.4 Peer Group: Self-Service Analytics-focused Products
Phocas 7.4 QlikView 7.7
DigDash 6.9 Phocas 7.4
SAS Visual Analytics 6.9 Qlik Sense 7.3 Pyramid 10.0
TARGIT 5.8 DigDash 6.9 QlikView 7.7
SAP Analytics Cloud 5.4 SAS Visual Analytics 6.9 Qlik Sense 7.3
Peer Group Average 5.4 Bissantz 6.0 InfoZoom 7.0
Microsoft Power BI 5.3 Peer Group Average 5.8 SAS Visual Analytics 6.9
Cubeware 4.7 TARGIT 5.8 Peer Group Average 6.3
Entrinsik 4.7 MicroStrategy 4.9 SAP Analytics Cloud 5.4
Tableau 4.5 Cubeware 4.7 Microsoft Power BI 5.3
Dundas 4.4 Entrinsik 4.7 Entrinsik 4.7
Logi Analytics 4.3 Dundas 4.4 Tableau 4.5
Domo 3.7 Domo 3.7 Dundas 4.4 © BARC
Report One 3.0 Report One 3.0 www.bi-survey.com
Zoho Analytics 1.0 © BARC SAS Platform 1.4 © BARC This chart represents the results for one KPI in one peer group
www.bi-survey.com www.bi-survey.com and includes only a subset of the products featured in the survey.

Performance Satisfaction
This KPI measures the frequency of complaints about the system’s

performance.
Performance Satisfaction – Leader Performance Satisfaction – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Performance
Project
Satisfaction
Success

Performance Satisfaction – Leader
QlikView 9.0 QlikView 9.0 Peer Group: Self-Service Analytics-focused Products
Microsoft Power BI 7.6 Pyramid 7.6
SAP Analytics Cloud 7.3 SAP Analytics Cloud 7.3 Entrinsik 10.0
SAS Platform 7.2 SAS Platform 7.2 SAS Visual Analytics 9.7
Peer Group Average 6.6 Peer Group Average 7.0 QlikView 9.0
Tableau 6.0 Tableau 6.0 InfoZoom 8.9
Infor d/EPM 5.1 SAP BO BI 4.5 Peer Group Average 8.1
SAP BO BI 4.5 Oracle Analytics Cloud 4.2 Qlik Sense 7.8
Oracle Analytics Cloud 4.2 IBM Cog. Analytics 3.2 © BARC Microsoft Power BI 7.6
IBM Cog. Analytics 3.2 www.bi-survey.com Pyramid 7.6
Microsoft Excel 2.8 © BARC SAP Analytics Cloud 7.3
www.bi-survey.com Dundas 7.1
This chart represents the results for one KPI in one peer group Tableau 6.0
and includes only a subset of the products featured in the survey. © BARC
www.bi-survey.com
Viewpoint
The Performance Satisfaction of users is influenced by the expected response time versus the time
it takes to complete any interaction with the tool. The KPI is calculated by considering complaints
about inferior performance.
Fast query performance is one of the most important criteria when purchasing analytics and BI soft-
ware, while slow performance is one of the most common problems. Customers selecting software
with remarkable performance have more satisfied users and achieve more benefits through analyt-
ics. QlikView customers have decisively fewer complaints about performance than users of compet-
ing products, resulting in leading positions in three of its peer groups.

Customer Experience
This KPI combines the Self-Service, Ease of Use, Flexibility, Query

Performance, Performance Satisfaction and Sales Experience KPIs.
Customer Experience – Leader Customer Experience – Leader
Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Customer
Project
Experience
Success

Qlik Sense 6.3 IBM Plan. Analytics 7.6
QlikView 6.0 Qlik Sense 6.3 Viewpoint
SAS Visual Analytics 5.8 QlikView 6.0
MicroStrategy 5.6 SAS Visual Analytics 5.8
Microsoft Power BI 5.4 Tableau 5.5 The Customer Experience KPI combines
Peer Group Average 4.9 Peer Group Average 5.3 scores for Self-Service, Ease of Use, Flexibility,
SAP Analytics Cloud 4.7 SAP Analytics Cloud 4.7 Query Performance, Performance Satisfac-
Infor d/EPM 4.5 Oracle Analytics Cloud 3.8 tion and Sales Experience. Achieving a high
Oracle Analytics Cloud 3.8 SAP BO BI 3.4 rank in this combined KPI requires superior
SAP BO BI 3.4 IBM Cog. Analytics 3.3 results in a diverse range of areas.
Microsoft Excel 3.4 SAS Platform 3.1 © BARC
IBM Cog. Analytics 3.3 www.bi-survey.com Impressive Flexibility and Query Perfor-
SAS Platform 3.1 © BARC mance scores as well as lofty ratings for
www.bi-survey.com Performance Satisfaction and Ease of Use are
the result of QlikView’s ability to satisfy its
customers. Qlik manages to meet elevated
expectations from initial implementations
through years of growing requirements and
constant changes.
With leading ranks in four of the underlying
KPIs, QlikView’s leading position in two of
its peer groups comes as no surprise.

Visual Analysis

perform visual analysis with their BI tool.
Visual Analysis – Top-ranked 1. Visual Analysis – Leader
Visual Analysis
Success
QlikView 9.5 Pyramid 10.0

Tableau 8.5 QlikView 9.5
Qlik Sense 8.3 Tableau 8.5 Viewpoint
MicroStrategy 8.2 Qlik Sense 8.3
Peer Group Average 5.9 Peer Group Average 6.5 The proportion of companies that make
SAP Analytics Cloud 5.8 SAP Analytics Cloud 5.8 use of Visual Analysis with their analytics
IBM Cog. Analytics 5.6 IBM Cog. Analytics 5.6 and BI tool to find what is hidden in their
IBM Plan. Analytics 4.7 IBM Plan. Analytics 4.7 data assets is used to calculate this KPI.
Microsoft Excel 3.8 SAP BO BI 3.5 Besides offering interactive associative
SAP BO BI 3.5 SAS Platform 2.2 © BARC analysis, QlikView supports the creation of
Infor d/EPM 3.4 www.bi-survey.com tailor-made interactive analytics applica-
SAS Platform 2.2 © BARC tions that allow business users to leverage
www.bi-survey.com the power of visual analysis in a guided ap-
plication which can incorporate drill paths
to detailed data to analyze root causes in
an instant.
QlikView achieves excellent results for
Visual Analysis, attaining a top rank among
International BI Giants and leading ranks in
all its other peer groups.

Visual Analysis – Leader Visual Analysis – Leader
Peer Group: Dashboarding-focused Products Peer Group: BI & Analytics Specialists Project
Visual Analysis
Success
Pyramid 10.0 Pyramid 10.0 Visual Analysis – Leader

Peer Group: Self-Service Analytics-focused Products
Tableau 8.5 Domo 8.4
Domo 8.4 Qlik Sense 8.3
Microsoft Power BI 7.8 MicroStrategy 8.2 Pyramid 10.0
SAS Visual Analytics 7.7 SAS Visual Analytics 7.7 QlikView 9.5
TARGIT 7.0 TARGIT 7.0 Dundas 9.1
DigDash 6.8 DigDash 6.8 Tableau 8.5
Peer Group Average 6.5 Peer Group Average 6.2 Qlik Sense 8.3
SAP Analytics Cloud 5.8 Cubeware 5.8 Microsoft Power BI 7.8
Cubeware 5.8 Phocas 5.1 SAS Visual Analytics 7.7
Phocas 5.1 CALUMO 3.8 Peer Group Average 7.6
Logi Analytics 4.9 Bissantz 3.7 InfoZoom 5.8
Zoho Analytics 3.7 Entrinsik 3.3 SAP Analytics Cloud 5.8
Entrinsik 3.3 SAS Platform 2.2 Entrinsik 3.3 © BARC
www.bi-survey.com
Report One 1.0 © BARC Report One 1.0 © BARC
www.bi-survey.com www.bi-survey.com

This KPI is based on whether respondents considered purchasing the

product.
Considered for Purchase – Consistently top-ranked in Considered
Top-ranked 1. for Purchase
Considered
Project
for Purchase
Success
Peer Group: BI & Analytics Specialists Peer Group: BI & Analytics Specialists
QlikView 9.7
QlikView
Qlik Sense 7.5
1.
2. Qlik Sense
Viewpoint
MicroStrategy 3.3
SAS Platform 2.7 3. MicroStrategy
Peer Group Average 2.6 4. SAS Platform
Bissantz 2.5 This Considered for Purchase KPI is based
Cubeware 2.4 5. Bissantz on how often respondents evaluated the
SAS Visual Analytics 2.2 6. Cubeware product when searching for new software.
Domo 1.7 7. SAS Visual Analytics The KPI shows how well word-of-mouth
Dundas 1.4 and marketing work to promote an analyt-
8. Domo
TARGIT 1.3 ics and BI offering.
DigDash 1.2 9. Dundas
Report One 1.2 10. TARGIT Qlik has a huge market presence. Its pop-
Pyramid 1.2 ularity and image as a leading analytics
11. DigDash
Entrinsik 1.0 company together with a high Recommen-
12. Report One
CALUMO 1.0 dation rate persuades many companies to
Phocas 1.0 © BARC 13. Pyramid evaluate QlikView when looking for soft-
www.bi-survey.com
14. Entrinsik ware to improve their analytics and BI.
and includes only a subset of the products featured in the survey. 15. CALUMO As in recent years, QlikView is top-ranked
16. Phocas among the BI & Analytics Specialists in this
KPI. It is also a leader in three further peer
17 18 19 21 22 groups.

Consistently outstanding in Considered
Considered for Purchase – Leader for Purchase
Considered
Project
for Purchase
Success
Tableau 9.8
1. Tableau
QlikView 9.7
Qlik Sense 7.5 2. QlikView
SAP BO BI 7.3
IBM Cog. Analytics 5.5 3. Qlik Sense
SAP Analytics Cloud 4.9 4. SAP BO BI
MicroStrategy 3.3
Oracle Analytics Cloud 3.1 6. SAP Analytics Cloud
SAS Platform 2.7
SAS Visual Analytics 2.2 7. IBM Plan. Analytics
Pyramid 1.2 © BARC
www.bi-survey.com 8. MicroStrategy
and includes only a subset of the products featured in the survey. 9. Oracle Analytics Cloud
10. SAS Platform
12. Pyramid
17 18 19 21 22

Considered for Purchase – Leader Considered for Purchase – Leader
Peer Group: Dashboarding-focused Products Peer Group: Self-Service Analytics-focused Products Considered
Project
for Purchase
Success
Considered for Purchase – Leader

Microsoft Power BI 10.0 Microsoft Power BI 10.0
Tableau 9.8 Tableau 9.8 Peer Group: International BI Giants
SAP Analytics Cloud 4.9 Qlik Sense 7.5
Peer Group Average 3.2 SAP Analytics Cloud 4.9
Cubeware 2.4 Peer Group Average 4.9 Microsoft Power BI 10.0
SAS Visual Analytics 2.2 SAS Visual Analytics 2.2 Tableau 9.8
Domo 1.7 Dundas 1.4 QlikView 9.7
Dundas 1.4 Pyramid 1.2 Microsoft Excel 9.3
TARGIT 1.3 Entrinsik 1.0 Qlik Sense 7.5
Zoho Analytics 1.3 InfoZoom 1.0 © BARC SAP BO BI 7.3
www.bi-survey.com
DigDash 1.2 Peer Group Average 5.8
Report One 1.2 and includes only a subset of the products featured in the survey.
Pyramid 1.2 SAP Analytics Cloud 4.9
Logi Analytics 1.2 IBM Plan. Analytics 3.3
Entrinsik 1.0 MicroStrategy 3.3
Phocas 1.0 © BARC Oracle Analytics Cloud 3.1
www.bi-survey.com SAS Platform 2.7
www.bi-survey.com

BARC — Business Application Research Center
Making digital leaders
BARC (Business Application Research Center) Events

is one of Europe’s leading analyst firms for Decision-makers and IT industry leaders come
business software, focusing on the areas of
Other Surveys
together at BARC events. BARC seminars in
data, business intelligence (BI) and analytics, small groups, online webinars and conferences
enterprise content management (ECM), with more than 1,000 participants annually all The BARC Data, BI and Ana-
customer relationship management (CRM) lytics Trend Monitor 2021
offer inspiration and interactivity. Through reflects on the trends current-
and enterprise resource planning (ERP). exchange with peers and an overview of
Data, BI & Analytics Trend Monitor 2021
The world's largest survey of data, BI and analytics trends
ly driving the BI, analytics and
Our passion is to help organizations become current trends and market developments,
BARC Research Study
data management market
from a user perspective. We
digital companies of tomorrow. We do this by you will receive new impetus to drive your asked close to 2,900 users,
using technology to rethink the world, trusting business forward. consultants and vendors for
their views on the most im-
data-based decisions and optimizing and
Consulting portant BI trends.
digitalizing processes. It‘s about finding the
right tools and using them in a way that gives In confidential expert workshops, coaching
your company the best possible advantage. and in-house consultations, we transform The BARC study The Future of
the needs of your company into future-proof Reporting investigates how
This unique blend of knowledge, exchange of and why companies should
decisions. We provide you with successful,
information and independence distinguishes THE FUTURE OF
REPORTING
modernize their reporting. It
holistic concepts that enable you to use
RESEARCH STUDY
our services in the areas of research, events Authors

Larissa Baier
This study was prepared by BARC, an independent
is based on a survey of 600

the right information correctly. Our project
Robert Tischler thanks to the generosity of BOARD, IBM, SAP,
Tableau and Zoho.
participants from 58 countries

and consulting.
support covers all stages of the successful use across a range of industries.
Research of software Download here.
Our BARC studies are based on internal

market research, software tests and analyst The Planning Survey 21 is the
comments, giving you the security to make world’s largest survey of plan-
ning software users. Based on
the right decisions. Our independent research The Planning Survey 21
a sample of 1,422 responses,
brings market developments into clear focus,
The voice of the planning software user community
This is a specially produced summary

by BARC of the headline results for
Product XYZ it offers an unsurpassed level

puts software and vendors through their of user feedback on 21 leading
planning products. Find out
paces and gives users a place to express their more at www.bi-survey.com
opinions.

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The BI & Analytics Survey 22

The voice of the BI and analytics community

This is a specially produced summary

©2021 BARC - Business Application Research Center Qlik in 2

©2021 BARC - Business Application Research Center Qlik in 3

KPI results Recommendation Users

Query performance Dashboards Analyses

48% 89% 86%

©2021 BARC - Business Application Research Center Qlik in 5

Peer Group Peer Group Peer Group

©2021 BARC - Business Application Research Center Qlik in 6

Peer Group Peer Group Peer Group

Leader in Leader in Leader in

©2021 BARC - Business Application Research Center Qlik in 7

3 Top-ranked Top-ranked Top-ranked

©2021 BARC - Business Application Research Center Qlik in 8

Easy to work with, reliable and

Head of BI & Analytics Competence Center,

Very intuitive for the end user. All in one tool/

Person responsible/Project manager for departmental BI/

©2021 BARC - Business Application Research Center Qlik in 12

SAS Visual Analytics 7.6

SAS Visual Analytics 6.4

©2021 BARC - Business Application Research Center Qlik in 14

This KPI is based on how quickly the product is implemented.

Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Project

Qlik Sense 7.5 Qlik Sense 7.5

©2021 BARC - Business Application Research Center Qlik in 16

Zoho Analytics 9.8 InfoZoom 9.9 Project Length – Leader

©2021 BARC - Business Application Research Center Qlik in 17

This KPI combines the Business Benefits, Project Success

Qlik Sense 6.5

©2021 BARC - Business Application Research Center Qlik in 19

Pyramid 8.2 1. Pyramid

10. IBM Cog. Analytics

12. SAS Platform

©2021 BARC - Business Application Research Center Qlik in 20

This KPI is based on the proportion of users that say they

©2021 BARC - Business Application Research Center Qlik in 22

Tableau 8.3 Pyramid 9.5

©2021 BARC - Business Application Research Center Qlik in 24

Peer Group: International BI Giants Peer Group: Large/Enterprise-Wide Implementations Analyses

Qlik Sense 7.9 Qlik Sense 7.9 1.

©2021 BARC - Business Application Research Center Qlik in 26

Serviceware Perf. 9.6 InfoZoom 10.0

©2021 BARC - Business Application Research Center Qlik in 27

This KPI combines the Dashboards, Distribution of Reports, Ad Hoc Query,

MicroStrategy 6.8 Pyramid 8.1

©2021 BARC - Business Application Research Center Qlik in 29

Tableau 6.3 Pyramid 8.3

©2021 BARC - Business Application Research Center Qlik in 31

IBM Plan. Analytics 9.7 IBM Plan. Analytics 9.7

©2021 BARC - Business Application Research Center Qlik in 33

This KPI is based on how quickly queries respond

IBM Plan. Analytics 7.8 Pyramid 10.0

©2021 BARC - Business Application Research Center Qlik in 35

©2021 BARC - Business Application Research Center Qlik in 36

Pyramid 10.0 1. Pyramid

©2021 BARC - Business Application Research Center Qlik in 37

This KPI combines the Self-Service, Ease of Use, Flexibility, Query

IBM Plan. Analytics 7.6

©2021 BARC - Business Application Research Center Qlik in 39

Pyramid 7.9 1. Pyramid Customer Experience – Leader