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1. Ragasa, Aurora X X
2. Ragasa, Irish X X
3. Flores, Marcelino X X
4. Soliven, Mae Ann X X
5. Dalisay, Ricardo X X
6. Domingo, Sam X X
7. Pascual, Pilo X X
8. Reyes, Evelyn X X
9. Cabalza, Lani X X
10. Corpuz, Jennifer X X
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X
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ST CI
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ai
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Qualification: Computer S
 M

X
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ai
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d ric e/ al ni
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Computer Systems Servicing NCII

eq wr el e
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X
X
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 Name of Trainees

3. Flores, Marcelino
2. Ragasa, Irish
1. Ragasa, Aurora
1. Assemble computer hardware

X
X
Plan and prepare unit assembly

Identify and obtain the materials, tools and

X
X
equipment

X
X
Follow the OHS & Policies

X
X
Assemble computer

X
X
Configure Basic-Input-Output System (BIOS)

2. Prepare Installer

X
X
Create portable bootable devices.

X
X
Customize installers

Set-up Computer Servers

Install and Configure Compute
 6. Domingo, Sam
4. Soliven, Mae Ann

10. Corpuz, Jennifer

9. Cabalza, Lani
8. Reyes, Evelyn
5. Dalisay, Ricardo

7. Pascual, Pilo
1. Set up user access

X
X
Configure user access level

X
X
Perform security check

X
X
Install/update required modules/add-ons

X
X
Confirm network services to be configured

X
X
Check operation of network services

X
X

Respond to unplanned events or conditions

2. Configure network services

X
X

Check normal functions of server

Servers
X
X
Install portable applications

3. Install Operating System and drivers for

peripherals / devices

X
X
Install Operating System

X
X
Install and Configure Peripherals/Device Drivers

gure Computer Systems

X
X
Install OS and driver updates

4. Install application software

X
X
Install application software

Carry out variation to application software

X
X
installation

X
X
Access and install software updates

5. Conduct testing and documentation

CORE COMPETE
COMPUTER SYSTE
ACHIEV

Mainta
 X
X
Install and update required modules/add-ons

X
X
Configure network services

X
X
Check operation of network services

3. Perform testing, documentation and pre-

deployment procedures

X
X
Undertake pre-deployment procedures

X
X
Undertake and configure peripherals/devices

X
X
Prepare and complete reports

C
C

Remarks

1. Plan and prepare for maintenance

Prepare and check for correct operation and safety

X
X

tools, equipment and testing devices needed

 X
X
Test devices/systems and/or installation

X
X
Conduct stress test

X
X
Follow 5S and 3Rs

Prepare and forward Test documentation to

X
X
appropriate personnel

C
C
Remarks
ACHIEVEMENT CHART

1. Install network cables

RE COMPETENCIES (280HOURS)

X
Determine and plan (Network Design)the cable route
PUTER SYSTEMS AND SERVICING NC II

Identify and obtain network materials necessary to

X
complete the work

Obtain the needed tools, equipment and testing

X
devices

X
Use appropriate personal protective equipment

Maintain and Repair Computer Systems and Network

X
X
Apply OHS properly & observe personal safety

Computer systems and networks maintained are

X
X
identified from the job/service order or instructions

X
X
Inspect and test the computer systems and networks

2. Maintain computer systems and networks

Check normal function of computer systems and

X
X
networks properly

X
X
Perform scheduled/periodic maintenance

3. Diagnose faults of computer systems and

networks

X
X
Perform repair or replacement when needed

X
X

Manage and implement contingency measures

4. Rectify/correct defects in computer systems

and networks
 X
Perform cable splicing based on standards

X
Install network cables and cable raceway

s and Networks
X
Perform and check installation work

X
Follow OHS standards and 5S primciples

2. Set network configuration

X
Check Network connectivity of each terminal
Set-up Computer Networks

Diagnose and remedy any fault or problem in the

X
network system

X
Configure Network interface card (NIC) settings

Carry out communication checking between

X
terminals

X
Respond to unplanned events or conditions
 Replace defective components or parts without

X
X
damaging the surrounding environment or services

5. Inspect and test the computer systems and

networks

X
X
Check and test computer systems and networks

X
X
Clear work site from all wastes

Follow 5S and 4Rs according to environmental

X
X
policies

C
C
Remarks

Legend:

C
Started

Finished

Competent
 3. Set router/Wi-Fi/ wireless access
point/repeater configuration

X
Configure Client Device systems settings

X
Configure Local area network (LAN) port

X
Configure Wide area network (WAN) port

X
Configure Wireless settings

X
Configure Security/Firewall/Advance settings

4 Inspect and test the configured computer

networks

X
Undertake Final inspections

X
Check Computer networks

X
Prepare and Complete Reports
Competent
C
Remarks
 Training Activity
Prayer
Recap Activities
Unfreezing Activities/
Feedback of Trainee

1.1 Assemble computer hardware

·   Plan and prepare Unit assembly OHS policies and procedures in Computer Hardware Servicin
systems requirements
·   Identify and obtain materials necessary to complete the work obtained in accordance with
checked against systems requirements
·   Obtain tools, equipment and testing devices needed to carry out the installation work are in
procedures and checked for correct operation and safety
·   Assemble computer hardware in accordance with established procedures and systems require
·   Perform the Basic-input-output-system (BIOS) configuration
1.2 Prepare installer
·   Create Portable devices such as bootable CD’s and flash drive.
·   Prepare Customized installers prepared in accordance with software utilization guide and end
·   Carry out installation of portable applications are in accordance with software user guide and
1.3 Install operating systems and drivers for peripherals/ device
·   Install operating system in accordance with established installation procedures and to comply

·   Install and configure peripherals/devices drivers in accordance with manufacturer’s instruc
procedures.
·   Access and install update/patch OS and drivers are in accordance with manufactu
requirements
·   Undertake on-going checks of the quality of the work are in accordance with established proce
1.4 Install application software

·   Install application software based on software installation guides, end-user requirements and
·   Carry out variation to application software installation in accordance to customer/client requi
·   Access and install software updates in accordance with manufacturer’s recommendations and

1.5 Conduct testing and documentation

·   Test devices / systems and/or installation to determine whether it conforms to requirements

·   Conduct stress test to ensure reliability of equipment in accordance with manufacture
requirements
·   Follow 5s and 3rs according to environmental policies
·   Forward documentation in relation to the test to the appropriate personnel and/or a
requirements

2.1 Install network cables

·  Plan and determine Cable routes in accordance with network design and actual installation sit
·  Identify and obtain network materials necessary to complete the work in accordance with
checked against systems requirements
·  Obtain the tools, materials and equipment devices needed for the installing network cables.
·  Use appropriate identified and obtained personal protective equipment and understands OHS

·  Perform copper cable splicing on Electronic Industries Alliance/Telecommunications Ind

standards.

·  Install network cables and cable raceway in accordance with established procedures and insta
·  Follow OHS standards and 5S principles according to enterprise requirements
·  Perform and check installation work is to ensure no unnecessary damage has occurred and co
·  Follow OHS standards and 5S principles according to enterprise requirements
·  Dispose Excess components and materials based on WEEE directives and 3Rs waste managem
2.2 Set network configuration
·   Check the network connectivity of each terminal in accordance with network design.
·   Diagnose any fault or problem in the network system is and remedied in line with the standard
·   Configure network interface card (NIC) settings in accordance with network design.
·   Check communication between terminals are carried out in accordance with OS network confi
·   Respond to unplanned events or conditions in accordance with established procedures
2.3 Set router/ Wi-Fi/wireless access point
/repeater configuration
·     Configure client Device systems settings in accordance manufacturers’ instructions, n
preferences
·     configure Local area network (LAN) port in accordance with manufacturers’ instructions and n
·     configure Wide area network (WAN) port is in accordance with manufacturers’ instructions an
·     configure wireless settings in accordance manufacturers’ instructions, network design and en
·     Configure security/Firewall/Advance settings in accordance with manufacturers’ instructions
2.4 Inspect and test the configured computer networks
·     Undertake final inspections are to ensure that the configuration done on the computer
manufacturer’s instruction/manual
·     Check computer networks to ensure safe operation.
·     Prepare/ complete reports according to company requirements.

3.1 Set-up use access

·   Create user folder in accordance with network operating system (NOS) features
·   Configure user access based on NOS features and established network access policies/end-us
·   Perform check security in accordance with established network access policies/end-user requi

3.2 Configure network services

·  Check normal functions of server in accordance with manufacturer’s instructions
·  Install/update required modules /add-ons based on NOS installation procedures
·  Configure network services confirmed based on user/system requirements
·  Check operation of network services based on user/system requirements
·  Respond unplanned events or conditions in accordance with established procedures
3.3 Perform testing, documentation and pre-deployment procedu
·  Undertake pre-deployment procedures is based on enterprise policies and procedures
·  Check Operation and security based on end-user requirements
·  Prepare/complete Reports according to enterprise policies and procedures.
·  Prepare/complete reports according to enterprise policies and procedures.

4.1 Plan and prepare for maintenance and repair

·  Plan and prepare the maintenance and/or Diagnosis of faults in line with job requirements.

·  Obtain and check tools, equipment and testing devices needed for the maintenance for correct

·  Obtain materials necessary to complete the work are in accordance with established procedu
requirements.
·  Follow OHS policies and procedures in line with job requirements.
·  Check computer systems and networks for maintenance against job/service order or instructio
 4.2 Maintain computer systems and networks

·  Use appropriate personal protective equipment in line with standard procedures.

·  Check normal function of computer systems and networks in accordance with manufacturer’s
·  Perform schedule/periodic maintenance in accordance with manufacturer’s requirements.
·  Repairs/replace is made in accordance with established procedures.
·  Respond unplanned events or conditions in accordance with established procedures
4.3 Diagnose faults of computer systems and networks

·  Use appropriate personal protective equipment in line with standard procedures.

·  Diagnose faults or problems in the computer systems and networks according to require
standard procedures.
·  Measure, manage and implement contingency in accordance with established procedures
·  Respond unplanned events or conditions in accordance with established procedures

4.4 Rectify/correct defects in computer systems and networks

·  Use appropriate personal protective equipment in line with standard procedures.

·  Replace and correct defective components or parts without damage to the surrounding environ
·  Make adjustments if necessary in accordance with established procedures
·  Respond to unplanned events or conditions in accordance with established procedures

4.5 Inspect and test the computer systems and networks

·  Undertake final inspections to ensure that the testing conducted on the device confor
instruction/manual
·  Check/test computer systems and networks to ensure safe operation
·  Follow OHS standards and 5s principles according to enterprise policies
·  Clean and clear work site all debris and left in safe condition in accordance with company proc
·  Dispose excess components and materials based on WEEE directives and 3rs waste manageme
·  Prepare and complete report according to company requirements
 Republic of the Philippines
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
Region 02

COMPUTER SYSYTEMS SERVICING NC II

Training Activity Matrix
MAY 7-JUNE 1, 2018

Trainee

All Trainee

INSTALL AND CONFIGURE COMPUTER SYSTEM

Bathan, Jelibie

Cabillo, Laira Lhei

Baquiran, Angel

Baquiran, Kheith
Logan, Bernabe

SET-UP COMPUTER NETWORKS

Pascua, Junabell

Ragonot, Emily

Manuel, Johnwin
 Manuel, Johnwin

Calabaza, Linda

SET-UP COMPUTER SERVERS

Columna, Allain C.

Manuel, Nelma D.

Manuel, Bong S.

MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

Villanueva, Eduardo C.
Villanueva, Joel C.

Durian, Pacita G.

Villanueva,
Dory P.

Tugna, Joni V.
epublic of the Philippines
ON AND SKILLS DEVELOPMENT AUTHORITY
Region 02

ER SYSYTEMS SERVICING NC II
aining Activity Matrix
MAY 7-JUNE 1, 2018

Facilities / Tools and Equipment

 Microphone, Speaker, Laptop, LCD, Training materials

CONFIGURE COMPUTER SYSTEM

-Protective eyewear

-Digital multi-meter

-Wire stripper with bolt cutter

Flash drive (USB at least 8gb.)

Installer Disk

-Pliers (assorted)
-Screw drivers (assorted)

-Soldering iron

-Desoldering tool

-Allen wrench (0.05 – 0.25 inch)

-Flashlight
-IC insertion/extraction tool
 -Mirror (inspection)

-RS 232 pin insertion/extraction tool

-Sharp pointed tweezers

-Antistatic wrist wrap

-Protective eyewear

P COMPUTER NETWORKS
Network materials
- Cables
Fiber optics
Copper
Terminals

Cable raceway/duct

Clamps
Fasteners
Insulators
Terminal box

Protective eyewear
Digital multi-meter
Wire stripper with bolt cutter

Pliers (assorted)
Screw drivers (assorted)
LAN Tester
Crimping tools
 LAN Cable
LAN Tester
Crimping tools

-UP COMPUTER SERVERS

Remote access
Domain controller
Web services

Database services
Proxy server
File, printer and other resources sharing

Remote access
Domain controller
Web services
Database services
Proxy server

R COMPUTER SYSTEMS AND NETWORKS

Pliers (assorted)
Screw drivers (assorted)

Special tools

Soldering iron/gun
Wrenches
Utility knife/stripper
Hot air soldering station
LAN Tester
Crimping tools
 Equipment includes but not limited to:
Maintenance bench
Power supply equipment

-testing devices include but not limited to:

Multi-meter

Calibrators
Signal generator
Oscilloscope
Appropriate software
Oscilloscope
Signal generator
Connectors
Adaptors
Wires and cables

Connectors
Adaptors
Wires and cables
Appropriate software
Computer storage media
 Venue
Date & Time
(Workstation / Area)

Function Room 7:45 to 8:15 A.M.

MAY-7-

WORK AREA 1 MAY-7-

(8hrs)

WORK AREA 1 MAY-7-

(INSTALL AND CONFIGURE COMPUTER
(8hrs)
SYSTEM)

WORK AREA 1 MAY-7-

(INSTALL AND CONFIGURE COMPUTER
(8hrs)
SYSTEM)
 WORK AREA 1 MAY-7-
(INSTALL AND CONFIGURE COMPUTER
(8hrs)
SYSTEM)

WORK AREA 2  MAY-14 2018 

(SET-UP COMPUTER NETWORKS) (8hrs)

WORK AREA 2  MAY-14 2018 

(SET-UP COMPUTER NETWORKS) (8hrs)

WORK AREA 2  MAY-14 2018 

(SET-UP COMPUTER NETWORKS) (8hrs)
 WORK AREA 2  MAY-14 2018 
(SET-UP COMPUTER NETWORKS) (8hrs)

WORK AREA 3 MAY 21, 2018 

(SET-UP COMPUTER SERVERS) (8hrs)

WORK AREA 3 MAY 21, 2018 

(SET-UP COMPUTER SERVERS) (8hrs)

WORK AREA 3 MAY 21, 2018 

(SET-UP COMPUTER SERVERS) (8hrs)

WORK AREA 4 28-May-18

(MAINTAIN AND REPAIR COMPUTER
(8hrs)
SYSTEMS AND NETWORKS)
 WORK AREA 4 28-May-18
(MAINTAIN AND REPAIR COMPUTER
(8hrs)
SYSTEMS AND NETWORKS)

WORK AREA 4 28-May-18

(MAINTAIN AND REPAIR COMPUTER
(8hrs)
SYSTEMS AND NETWORKS)

WORK AREA 4 28-May-18

(MAINTAIN AND REPAIR COMPUTER
(8hrs)
SYSTEMS AND NETWORKS)

WORK AREA 4 28-May-18

(MAINTAIN AND REPAIR COMPUTER
(8hrs)
SYSTEMS AND NETWORKS)
Remarks

C 

C 
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C 

C 

C 

C 
C 

C 

C
C