Shrey Kumar (PGP’17- Indian Institute of Management Raipur)

shreysingh848@gmail.com

Manager- Tuition BU -Pro+ Category

 Leading a Team of 3 Associate Managers and 33 Personal Teachers to engage

Pro+ subscription users.
 Responsible for Retention, Learning Outcome Targets, NPS and Ratings of
the Personal Teachers.
 Cross Functional collaboration with internal teams to improve customer
experience and reduce TAT
 Designed process flow for Pro+ Team to ensure Salesforce Integration.
 Increased YoY user retention by 17% in Pro+ Category

Project Manager- AI Live Project

 Planning, Designing and execution of AI Live Project from Acad Ops side.
 Ensuring tight deadlines are smoothly met and all the sessions go on as planned.
 Cost saving of More than 33% in a single Year.
 Responsible for Process improvement for scalability of AI Live Project.

Project Coordinator- Child Safety

Vedantu Innovations
Pvt Ltd  Leading the 18 Month Child Safety Project for the Organization.
(Growth Operations  Coordination between S2G (External company) stakeholders and all Vedantu
Manager) Teams across the company
September 2019- Present  Planning and designing of various Process flow to ensure any case is resolved
within time.
 Ensuring all stakeholders of Vedantu- Students, Parents and Internal Teams are
trained on Online Safety

Project Manager- YoY Sales Pro+

 Responsible for Year-on-Year Retention of the Pro+ users’ subscription.

 Coordinating between PT team and Sales Team to maximize the retention.
 Working with 100+ Pro Plus PT’s to drive sales.
 Achieved 36% Retention against a company average of 19% in non-Pro+
category.

Project Manager- VOS Team Automation

 Responsible for identifying gaps in Test Process and minimize human

interventions
 Bringing automation in place to increase Productivity of Test team.
 Coordination between Program Managers and VOS teachers to ensure all
stakeholders are aligned.
 Setting up the Process and getting Test team trained for the same for the closure
of the Project.
 Ecommerce Sales Manager

 Responsible for Online Sales of RDP across Amazon, Flipkart, Paytm and
Rdp.online.
 Grew Ecommerce sales with the help of team by 400+%.
 Maintained relationships with Account Managers of all the top portals like
Amazon and Flipkart.
 Brought Flipkart (RetailNet) and Amazon (Appario) onboard.

Project Manager -RDP-IIT Bombay Affordable Laptop Project

 Designed the complete process flow from scratch for the entire execution of
RDP Workstations Pvt the same.
Ltd.  Coordinated with IIT Bombay Team, ICICI Bank Team and all Customers of
(Growth Strategist.) this project
July 2017-Jan 2018  Took initiative to talk to customers myself, understood their problems, achieved
100% response rate.
 Executed Laptops to more than 1500 different customers across India with the
help of RDP Team.
Project Manager, RDP- Flipkart Big10 Desktop Project

 Responsible for multiple rounds of negotiation with Flipkart team to close the
final prices of the desktops
 Coordinated on the project with all the stakeholder- RDP, Flipkart and third
parties for flawless execution.
 Planned, designed the flow, prepared checklists to ensure the deadlines are met
with precision.
 Exponential increase in the RDP Desktop sales resulted into very large orders
from RetailNet (Flipkart).

Ecommerce Key Account Manager

 Responsible for entire Ecommerce channel sales of the company.

 Came up with a strategy to handle channel conflict.
 Forecasted Sales based on movement of SKU’s and trends in particular months
for better inventory planning.
RDP Workstations Pvt
 Conducted analysis of various parameters that would impact online sales
Ltd.
(Growth Strategist.) Retail Strategy
July 2017-Jan 2018
 Understood company requirements and implemented Retail CRM for RDP.
 Trained Regional Managers about usage of CRM.
 SPOC Single who managed the entire CRM for the company.
 Built Retail Channel from scratch, Increased sales by ten folds with the help
of entire team.
 Analysis of day-to-day problem faced by executives and coming up with
solutions for the same.

Academic Qualification

Year Institute/ School Course/ Board Percentage/CGPA

2017 IIM Raipur PGP 5.1
2015 Dayananda Sagar B.E (C.S.E) 52
2008 Shanti Niketan Class XII CBSE 65.2
2006 Don Bosco Academy Class X ICSE 75.5
 Short Term Project and Industry Experience

Colons Labs Pvt Ltd  Completed a project in Marketing Research domain for HookedUp
application.
Jan 2016  Competitor analysis and Perception Mapping of users with similar
apps.

Awards and Achievements

 Received Certificate of Participation for attending workshop on Digital Marketing 101 organized by CMO factory
in August 2015.
 Completed PMP training organized by Vedantu for Managers in December 2021.
 Received appreciation from CEO of RDP for excellent performance within first 6 month of Joining RDP.

Activities and Interests

 Playing Poker.
 Negotiations.
 Human Behaviour.
 Travelling.
 Socializing.