CAREER HISTORY

Product Owner at Sendo Farm (April 2022 - March 2023)

Worked closely with nationwide Operation and Business

team to define the needs and sharpened them with ideas
and specific features as Agile framework
Researched client insights and studied competitors to
improve Sendo Farm Buyer side
Applied gamification theory into Sendo Farm features
such as promotion and games.
HUY NGUYEN (GRÜN) Finalized documents: user stories, mock-up, user flow,
and ordered backlogs to best achieve goals
PRODUCT MANAGER/ Optimized the value of the dev team's work as well as
PRODUCT OWNER product design and other supporting department
Collaborated with Tech Lead, QC Lead, and Product
Directors in order to develop a roadmap of Product with a
clear vision and optimized resources
REACH ME AT Monitored the quality of delivery backlogs and developed
better versions by getting feedback and statistics
Cooperated with HR Department to build promotion
+84 777 177 323
contests for internal Sendo staff.
Successful milestones:
huy.nd.product@gmail.com
100% OKR completed > 90%
Increased 15% the retention rate by promotion
District 7, Ho Chi Minh City
campaigns and games
Decreased 40% cost per order (CPO) by gamification

Product Manager at ECOE Vietnam (Dec 2017 - April 2022)

DESCRIPTION
ECOE applications (Agent and Client) and portal:
COMPLETED the key applications of ECOE in 6 months
An aggressive, strategic and logical-thinking from idea until launching as planned
person in hungry of solving problems in
Worked closely with the BOD to brainstorm ideas about
Product and Marketing business.
the business model and finalized the ECOE concept
The Owner of supporting end users to match (SWOT, risk management, business intelligence, and
company vision and strategies. internal surveys)
Led the team of Product Executives and UIUX designers
to finalize documents: processes, ERD, user flow, user
stories, wireframes, prototypes, rules, and Data
Dictionaries.
SKILLS Prioritized backlog items and managed delivery schedules
Solved problems with stakeholders to develop business
cases and maintained the roadmap by Kanban framework
Product Management /Business Analyst Strategically position the product after launching as an
Leadership expert on product and end-users by statistics
Problem-solving skills Oversaw quality control throughout its lifecycle,
Project Management maximized resources and coordinated efforts of the team
Analytic thinking Proposed the development plan for the Product
MS Office + Visio + Project Department: training and promotion, proposed budget
Native English + German starter and resources as well as new ideas.
Tools: Figma, Draw.io, Gitbook, Jira,
Mindmup, Trello, SQL (starter), Power BI HR Management System of ECOE (Waterfall framework):
(learning) COMPLETED the fundamental system and saved costs up
to ~ $22,491/year instead of using Bitrix
ACADEMIC HISTORY Field Work Assistant at IPSOS Vietnam (Sep 2016 - Sep 2017)

Houston Community College
Bachelor - Marketing and Retail (2006 - 2010)
Certifications:
TOEFL IPT 507 - 2009
Public Relation - Brainbox (LCCI) - 2011
Time management - PICO Vietnam - 2011
Public Speaking - ECOE Vietnam- 2020
Business Analyst - True Skill Center - 2021
Business Intelligence - Mastering Analytic - 2022
SQL - Mimo - 2022
Technical BA - True Skill Center - 2023
ACHIEVEMENTS
Golden Award for the Excellent team of
NSO team (2013) - Nielsen
Silver Award for the Excellent team of
NSO-Media projects (2013) - Nielsen
Staff Champion - March 2019 - ECOE
Project Supervisor at Nielsen Vietnam (May 2012 - May 2015)
Nielsen Store Observation (NSO): the totally new projects
to track the sales team performance: POSM display,
pricing at stores, stocks in shops and Promotion activities
in the market.
Completed projects of Pepsi, VBL, FCV, Target Media, etc.
Managed the market research fieldwork team from 02-50
auditors around 9 provinces including HCMC
Planned monthly and drove the projects on track of
budget and on time.
Managed and maximized project resources with low back-
check results and high productivity
Analyzed the data to predict the market trends and
cheating of auditors
Interacted with other teams/departments to utilize
mutual resources
Assisted Project Manager to drive projects as the
consistent value of Nielsen: Open, Integrity, and
Innovation
Reported to Local, Country, and Global team

HOBBIES AND INTERESTS

Reading books of History, Marketing and

Psychology etc.
Writing prose works and articles
Exploring new applications to study and
entertain: Mimo (Python and SQL), Duolingo
(learning German), WordUp (English) etc.
Sports player such as football, badminton,
chess, archery, jogging (completed 21km of
Techcombank Marathon in 2018)
Travelling
Participating in social volunteer group to help
disable people at Ung Buou Hospital