Presentation Feedback Form

While listening to others’ presentations, use this form to offer helpful feedback and ideas/resources to the presenter. Share what you
think they did well, as well as ideas to help in areas of opportunity. Please also share ideas that have worked well for you, or
resources that might be helpful (e.g., for restaurants struggling with engagement, encouraging them to take advantage of incentive
programs). The sections are provided as a guide.

Once you’ve completed this, give it to your facilitator who will share your feedback with the presenter.

Presenter Name: Team Australia: Rhys and Nicholas

Feedback:
(Think: What worked well? What improvement ideas can you offer?
What resources or ideas can you recommend based on what they shared?)
Overview of location Well explained. Good use of Google Maps.
Operational REV results could have been explained more in detail. Great WISR analysis.
Project Content

Processes
Guest Experience Great explanation. But worrisome for the results in Subway Listens as there were only 7
respondents as compared to the minimum of 30 requirement.
Great Teams Good. Though could have elaborated more on the restaurant’s training process.
Marketing Simple and straightforward. Effective.
Action Plan The plan is good but could have included operational excellence to be better.
Soft Skills Both showed confidence and good communication skills.
Presentation Good presentation. Simple and clear.
Presentati

structure and
on

organization:
Delivery: Good delivery.
Commitments: Commitments were observed.
Other: Confident. Good communicators.

Presenter Name: Team Indonesia: Ollink

Feedback:
(Think: What worked well? What improvement ideas can you offer? What resources or ideas can
you recommend based on what they shared?)
Overview of location Explained properly. Nice pictures.
Operational Really high food cost in Indonesia. Since they are a master franchise, perhaps, they could look for
Project Content

Processes alternative suppliers to lower the food cost.

Guest Experience Well explained. Though too many graphs all at the same time.

Great Teams Detailed explanation. Great hiring process.

Marketing Simple. Not too fancy. Straightforward.
Action Plan Realistic.
Soft Skills Ollink is confident in sharing his ideas though he can improve his communication skills further.
Presentation Structure is okay, though it can be improved further.
Presentati

structure and
on

organization:
Delivery: Delivery is okay.
Commitments: Honest commitments.
Other: I just wished that the other members of the team presented too.
 Presenter Name: Team Singapore: Alex, Juin Tat, Ping Ping, Chiu Ming

Feedback:
(Think: What worked well? What improvement ideas can you offer? What resources or ideas can
you recommend based on what they shared?)
Overview of location Good presentation. All details are complete.
Operational Too crowded charts. But good analysis.
Project Content

Processes
Guest Experience Correct analysis. But could have explained more.

Great Teams I wish this could have been explained more.

Marketing Comprehensive marketing plan.
Action Plan Clear action plans.
Soft Skills All were good presenters.
Presentation Good structure and easy to understand.
Presentati

structure and
on

organization:
Delivery: Calm but awesome delivery.
Commitments: Excellent commitments.
Other: I love it that everyone presented. Alex has very detailed explanation. Juin is very calm. Ping Ping is
very comprehensive. Chui Ming has strong presentation skills.

Presenter Name: Team Thailand: Finch

Feedback:
(Think: What worked well? What improvement ideas can you offer? What resources or ideas can
you recommend based on what they shared?)
Overview of location Well explained. Though discussed too fast.
Operational Too crowded charts in one slide. Comprehensive explanation.
Project Content

Processes
Guest Experience Good use of management tools.

Great Teams Their recruitment process is awesome. It’s nice how resourceful they are in hiring new employees.
Marketing Great job in making it much more convenient for customers with the carhop.
Action Plan Realistic action plans.
Soft Skills Good English for Finch. Easily understood.
Presentation Simple but organized structure.
Presentati

structure and
on

organization:
Delivery: Delivery is okay. Just too serious.
Commitments: Awesome commitments.
Other: Great job Finch!