Part c

Operational Plan XX/XX/20XX

Mission
Helping businesses to help themselves

Vision
To become Australia’s largest business advocate

Core values
The organisations core values are:
implement innovation and excellence
provide ways to help customer grow so they are successful
empower and inspire our customers
behave honesty with respect for all individuals
act professionally with our customers, and each other
continually pursue new knowledge and share this openly with others

Strategic goals
The organisation has the following strategic goals for the 20XX year:
 Acquiring five new clients per month
 Maintain 90% retention rate of our existing customers
 Grow our business financially by 25%
 Implement three new services for our clients
 Grow our workforce to support new services and expected growth

Operational strategies
<<Use the following table to detail the strategies that will be employed to address the operational issues
you have identified>>
Strategy Priority Actions Resources Responsibility Date to be Performance
(High, Steps required completed indicators
Medium,
Low)

Implement High 1, Training 1, Wide range Sales & Market 1/12/2017 Number of
professional will be of industry manager training course
service provide to background
Sales & information

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 Marketing 2. study the
team successful
2, ensure essentially
staff know from the best
wide range company of
of industry the industry
background 3, Study Top
the related 5 company in
solution each industry
and identify
the success
3, Deeply on each
study all company
difference
industry and
marketing
research to
ensure staff
got a deeply
knowledge
of every
industry
Management Medium 1, Top 1, based on Management 1/12/2017 Number of new
team don’t management strategic team service
lead the team need a planning to
team to meeting to decide which
implement discuss what section need
new service new service to implement
needed. with high
2, decide profit.
which part of 2, after
business decide the
need to grow actual
up and issue section, that
new service manager
to that should based
particular on his
parts knowledge
and issue
new service
Staff Medium 1, manager 1, coaching Department 1/10/2017 Number of
turnover need to course need manager Coaching
rate is high discuss with to provide course
the team 2, review
individual salary if under
and indicate pay need to
the problem increase
2, direction
will be
provide by
manager
after
meeting.
Coaching
course need
to establish

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https://www.coursehero.com/file/74208305/BSBMGT517-Task-2-Part-c-Operational-Plandocx/
 This study source was downloaded by 100000807651159 from CourseHero.com on 06-19-2022 05:06:06 GMT -05:00

https://www.coursehero.com/file/74208305/BSBMGT517-Task-2-Part-c-Operational-Plandocx/
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