Organising Class 12 MCQs Questions with Answers

Question 1.
Organising process includes one of the following:
(a) Grouping of activities (b) Prescribing disciplinary action
(c) Determining objectives (d) Prescribing work schedule

Question 2.
One of the following is not an importance of organising:
(a) Role clarity (b) Performance appraisal
(c) Adaptation to change (d) Growth and expansion

Question 3.
Organisation structure establishes relationships between
(a) organisation and environment. (b) people, work and resources.
(c) organisation and society. (d) suppliers and customers.

Question 4.
One of the following is an advantage of functional structure:
(a) Responsibility for end results (b) Flexibility
(c) Personalised attention (d) Easier employee learning

Question 5.
Divisional structure leads to conflict in
(a) resource allocation. (b) marketing management.
(c) motivation. (d) planning process.

Question 6.
In which respect does formal organisation differ from informal organisation?
(a) Production process (b) Structuring
(c) Financial procedure (d) Purchasing

Question 7.
Which one of the following does not follow scalar chain?
(a) Informal organisation (b) Functional structure
(c) Formal organisation (d) Divisional structure

Question 8.
Degree of decentralisation indicates
(a) degree of authority delegation. (b) degree of responsibility.
(c) degree of power delegation. (d) degree of accountability.

Question 9.
___ involves giving authority and responsibility to subordinates.
(a) Division of work (b) Decentralisation
(c) Delegation (d) Centralisation
Question 10.
___ is the process of grouting similar activities together and creating departments.
(a) Division of work (b) Departmentalisation
(c) Delegation (d) Centralisation

Question 11.
___ is the organisational structure in which activities are grouped on the basis of
products.
(a) Divisional structure (b) Functional structure
(c) Formal (d) Informal

Question 12.
__ is the organisational structure in which no department is responsible for end
results.
(a) Divisional structure (b) Functional structure
(c) Formal (d) Informal

Question 13.
___ is the duty for job performance.
(a) Authority (b) Responsibility
(c) Accountability (d) Both(a) and(c)

Question 14.
___ is the right to command.
(a) Authority (b) Responsibility
(c) Accountability (d) Both (b) and (c)

Question 15.
___ cannot be delegated.
(a) Authority (b) Responsibility
(c) Accountability (d) Both (a) and (b)

Question 16.
When decision-making authority is retained organisation is said to be by higher
management levels, an
(a) Decentralised (b) Centralised
(c) Fragmented (d) None of the above

Question 17.
Responsibility is derived from
(a) Authority (b)Formal position
(c) Accountability (d) All of the above

Question 18.
Which of the following cannot be delegated?
(a) Responsibility and accountability (b) Authority and responsibility
(c) Accountability and responsibility (d) All of the above
Question 19.
The accountability flows
(a) In all directions (b) Downwards
(c) Upwards (d) None of the above

Question 20.
Authority granted to an employee should be
(a) More than the responsibility entrusted to him
(b) Less than the responsibility entrusted to him
(c) Equal to the responsibility entrusted to him
(d) All of the above

True or False

State with reasons whether the following statements are True or False.

1. Delegation is the step of organising process through which departments and

sections in an organisation are created.
2. Divisional structure is the aspect of organising that establishes relationships
between people, work and resources.
3. Formal organisational structure is consciously and deliberately designed
structure of well-defined jobs.
4. Responsibility cannot be delegated at all.
5. Responsibility is the duty for job performance.
6. Accountability originates from delegated authority.

Answers

1. F
2. F
3. T
4. F
5. T
6. F
Staffing Class 12 Business Studies MCQs Pdf
1. Which of the following is not an external source of recruitment
(a) Campus recruitment
(b) Promotion
(c) Casual callers
(d) Direct recruitment

Answer: b
Explanation:
(b) it is an internal source

2. It is a good source of filling the vacancies with employees from over

staffed departments.
(a) Transfer
(b) Promotion
(c) Placement agencies
(d) Government exchanges

Answer: a
Explanation:
(a) as the employees may be transferred from an overstaffed department to
an under staffed department

3. Under this method of recruitment, a notice is placed on the notice board

of the organisation containing the details of the jobs available.
(a) Casual callers
(b) Labour contractors
(c) Recommendations of employees
(d) None of the above

Answer: d
Explanation:
(d) direct recruitment

4. Which of the following is an internal source of recruitment?

(a) Transfer
(b) Advertising on television
(c) Casual callers
(d) Labour contractors
Answer: a
Explanation:
(a) it is an internal source

5. Which of the following is not an advantage of using external sources of

recruitment?
(a) Qualified personnel
(b) Wider choice
(c) Fresh talent
(d) Economical source

Answer: d
Explanation:
(d) it involves high cost

6. Which of the following is not a disadvantage of using external sources of

recruitment?
(a) Dissatisfaction among existing staff
(b) Lengthy process
(c) The scope for induction of fresh talent is reduced
(d) Costly process

Answer: c
Explanation:
(c) it is an advantage

7. It is a career oriented process.

(a) Training
(b) Development
(c) Selection
(d) Recruiment

Answer: c
Explanation:
(c) it is for an individual

8. It is the process of management which is concerned with obtaining,

utilising and maintaining a satisfactory and satisfied work force.
(a) Planning
(b) Organising
(c) Staffing
(d) Directing

Answer: c

9. This analysis would enable an assessment of the number and types of

human resources necessary for the performance of various jobs and
accomplishment of organisational objectives.
(a) Breakeven analysis
(b) Workload analysis
(c) Workforce analysis
(d) All of the above

Answer: b

10. This analysis would reveal the number and type of human resource
available within the organisation.
(a) Workload analysis
(b) Breakeven analysis
(c) Workforce analysis
(d) All of the above

Answer: c

11. Workforce analysis would enable to know whether the organisation is

(a) Understaffed
(b) Overstaffed
(c) Optimally staffed
(d) All of the above

Answer: d

12. It refers to the process of searching for prospective employees and

stimulating them to apply for jobs in the organisation.
(a) Selection
(b) Training
(c) Recruitment
(d) Orientation

Answer: c
13. It is the process of choosing from the pool of the prospective job
candidates developed at the stage of recruitment.
(a) Selection
(b) Training
(c) Recruitment
(d) Orientation

Answer: a

14. It is the process of introducing the selected employee to other

employees and familiarising him with the rules and policies of the
organisation.
(a) Orientation
(b) Selection
(c) Training
(d) Recruitment

Answer: a

15. It refers to the employee occupying the position or post for which the
person has been selected.
(a) Orientation
(b) Selection
(c) Placement
(d) Recruitment

Answer: c

16. The important aspects of staffing include

(a) Selection
(b) Training
(c) Recruitment
(d) All of the above

Answer: d

17. The various activities involved in the process of recruitment include

(a) Identification and assessment of the different sources of recruitment
(b) Selecting the most suitable source or sources
(c) Inviting applications from the prospective candidates
(d) All of the above

Answer: d
18. It refers to the horizontal movement of employees along the
organisational structure,
(a) Transfer
(b) Promotion
(c) Training

Answer: a

19. Promotion leads to

(a) Shifting an employee to a higher position
(b) Entrusting higher responsibilities
(c) Increase in status
(d) All of the above

Answer: d

20. When the employees are given promotion, their

(a) Motivation level improves
(b) Loyalty increases
(c) Job satisfaction level is higher
(d) All of the above

Answer: d

21. It is suitable for filling casual vacancies when work load is high or when
certain number of permanent workers are absent.
(a) Direct recruitment
(b) Labour contractors
(c) Advertising on television
(d) Placement agencies and management consultants

Answer: a

22. Under this method of recruitment, an organisation maintains a database

of unsolicited applicants in their offices.
(a) Direct recruitment
(b) Casual callers
(c) Labour contractors
(d) Advertising on television

Answer: b
23. This source of recruitment basically specialises in filling up the
vacancies at the middle level and top level management.
(a) Direct recruitment
(b) Labour contractors
(c) Advertising on television
(d) Placement agencies and management consultants

Answer: d

24. It is a very useful source of recruitment for hiring casual or ‘badli’

workers to whom compensation is provided on a daily wage basis.
(a) Placement agencies and management consultants
(b) Direct recruitment
(c) Labour contractors
(d) Advertising on television

Answer: b

25. Many big organisations maintain a close liaison with the universities,
vocational schools and management institutes to recruit qualified personnel
for various jobs. This is known as
(a) Placement agencies and management consultants
(b) Direct recruitment
(c) Labour contractors
(d) Campus recruitment

Answer: d

26. This test is an indicator of a person’s learning ability or the ability to

make decisions and judgements.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test

Answer: c

27. It is a measure of an individual’s potential for learning new skills.

(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test
Answer: d

28. These tests measure the existing skills of the individual in terms of the
level of knowledge and proficiency in the area of professions or technical
training.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Aptitude test

Answer: a

29. These tests are used to know the pattern of interests or involvement of
a person.
(a) Trade test
(b) Personality test
(c) Intelligence test
(d) Interest test

30. Which of the following is not a benefit of training and development to an

organisation?
(a) Help to avoid wastage of efforts and money
(b) Enhance employee productivity
(c) Lead to better career of the individual
(d) Reduce absenteeism and increase employee turnover

Answer: b

31. Which of the following is not an on-the-job method of training?

(a) Apprenticeship training
(b) Induction training
(c) Internship training
(d) Vestibule training

Answer: d

32. Under this method of training, a trainee is put under the guidance of a
master worker,
(a) Internship training
(b) Vestibule training
(c) Apprenticeship training
(d) Induction training
Answer: c

33. This type of training method is adopted when employees have to

handle sophisticated machinery and equipment at their workplace.
(a) Apprenticeship training
(b) Induction training
(c) Internship training
(d) Vestibule training

Answer: d

34. This type of training is provided to the new employees of an

organisation in order to familiarise them with the organisational rules and
policies, their superior and subordinate, and so on.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training

Answer: d

35. Which of the following activities lie within the scope of Human Resource
Department?
(a) Formulating compensation and incentive plans
(b) Ensuring healthy labour relations and union management relations
(c) Creating provision for social security and welfare of employees
(d) All of the above

Answer: d

36. Identify the correct sequence of the steps involved in the staffing
process
(a) Recruitment, Estimating the Manpower Requirements, Placement and
Orientation, Selection
(b) Estimating the Manpower Requirements, Selection, Placement and
Orientation, Recruitment
(c) Selection, Estimating the Manpower Requirements, Recruitment,
Placement and Orientation
(d) Estimating the Manpower Requirements, Recruitment, Selection,
Placement and Orientation

Answer: d
37. Identify the correct sequence of the steps involved in the selection
process
(a) Medical Examination, Contract of Employment, Reference and
Background checking, Selection Decision, Job Offer
(b) Reference and Background checking, Selection Decision, Contract of
Employment, Medical Examination, Job Offer
(c) Job Offer, Reference and Background checking, Selection Decision,
Medical Examination, Contract of Employment
(d) Reference and Background checking, Selection Decision, Medical
Examination, Job Offer, Contract of Employment

Answer: d

38. Lalit has always been fascinated by the hand woven textile designs.
Therefore, he decided to become a weaver. He was told that in order to
understand and leam this workmanship, he will have to work under the
guidance of a master worker for a certain number of years. Identify the type
of training being described in the given lines.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training

Answer: b

39. Kundan Lai joined a food processing unit as a factory worker. Since he
was expected to work on sophisticated machinery, he was asked to
undergo a special training. Identify the training method with reference to
above lines.
(a) Vestibule training
(b) Apprenticeship training
(c) Internship training
(d) Induction training

Answer: a

40. In the job application form for the post of Production Manager, Ketan
had given details of his present employer. The company contacted the
General Manager of his present company to establish Ketan’s credibility.
Identify the step in selection process being described in the above lines.
(a) Job offer
(b) Contract of employment
(c) Reference and background checking
(d) Selection decision

Answer: c

41. Aruna applied for the post of an art and craft teacher in a reputed
school in Delhi. After successfully clearing the tests and the interview, she
was offered an employment contract containing the terms and conditions,
and the date of joining. Identify the steps in the staffing process being
described in the above lines.
(a) Reference and background checking
(b) Selection decision
(c) Job offer
(d) Contract of employment

Answer: c

42. Roshni Limited is a company dealing in lights and illumination.

Whenever the . company is in need of daily wage workers, a notice is
placed on the factory gate for
the same. Identify the source of recruitment being used by the company.
(a) Placement agencies and management consultants
(b) Direct recruitment
(c) Labour contractors
(d) Advertising

Answer: b

43. When the Principal of Golden Life Public School was on the verge of
retirement, the management of the school contacted a specialised business
firm in order to fill up the vacancy. Identify the source of recruitment being
used by the management.
(a) Labour contractors
(b) Advertising
(c) Placement agencies and management consultants
(d) Direct recruitment

Answer: c

44. Rakesh works as a software engineer in an IT company. He provided

the reference of close friend Rohan to the Human Resource Department for
the post of Senior Business Development Manager. Rohan was duly
selected for the concerned post by the company. Identify the source of
recruitment being used by the company.
(a) Advertising
(b) Placement agencies and management consultants
(c) Recommendation of employees
(d) Direct recruitment

Answer: c

45. When Jaskaran Singh applied for the post of Computer teacher in a
school in Bhubaneswar, he was asked to prepare a powerpoint
presentation on a particular topic during selection procedure. Identify the
type of selection test being mentioned in the above lines,
(a) Trade test
(c) Intelligence test
(b) Personality test
(d) Interest test

Answer: a