Professional Documents
Culture Documents
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TLE – HE - CAREGIVING
Quarter 2 – Module 1
PROVIDE PRE-SERVICE TO WELLNESS
MASSAGE CLIENTS (WC)
Ethics and Communication Skill
TLE – Grade 10
Alternative Delivery Mode
Quarter 2 – Module 1: Provide Pre-Service to Wellness Massage Clients (WC):
Ethics & Communication Skill
Second Edition, 2020
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TLE
Quarter 2 – Module 1:
Provide Pre-Service to
Wellness Massage Clients
Ethics and Communication Skill
Introductory Message
For the facilitator:
This learning resource hopes to engage the learners into guided and
independent learning activities at their own pace and time. Furthermore, this
also aims to help learners acquire the needed 21st century skills while taking
into consideration their needs and circumstances.
In addition to the material in the main text, you will also see this box in the
body of the module:
As a facilitator, you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing
them to manage their own learning. Furthermore, you are expected to
encourage and assist the learners as they do the tasks included in the module.
This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and time.
You will be enabled to process the contents of the learning resource while
being an active learner.
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This module has the following parts and corresponding icons:
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At the end of this module you will also find:
1. Use the module with care. Do not put unnecessary mark/s on any part
of the module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other
activities included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through
with it.
If you encounter any difficulty in answering the tasks in this module, do
not hesitate to consult your teacher or facilitator. Always bear in mind that
you are not alone.
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What I Need to Know
This module was designed and written with you in mind. It is here to help you
master the nature of Providing Pre-Service to Wellness Massage Clients. The
scope of this module permits it to be used in many different learning
situations. The language used recognizes the diverse vocabulary level of
students. The lessons are arranged to follow the standard sequence of the
course. But the order in which you read them can be changed to correspond
with the textbook you are now using.
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What I Know
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Ethics professional few seconds appointment card
Listen suited confidence consultation
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Lesson ETHICS AND
1 COMMUNICATION SKILL
The foundation of therapeutic relationships is communication. It is one of the
most important qualities for becoming a massage therapist. Massage therapy is a
profession that requires constant one-one contact. Thus, effective communication
skills are critical to establish rapport between the client and the therapist.
What’s In
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What’s New
Let us find out how much you already know about the lesson by answering
the items below.
1. P_ _ c e _ t u a _ and l a _ g u _ g e d _ f f e _ e n _ _ s
2. Inf_rm_t_ _ n ov_ r l _ _ d
3. I _ t e _ _ i o _
4. _ i m _ Pre__ur_s
5. D i _ t r _ c t _ _ n _oi_e
6. E _ o t i _ _ s
What is It
ETHICS
LET’S BE INFORMED
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Abide by the following code of practices.
11. Attend courses on a regular basis and keep in touch with other
Hygience.
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Communication Process
Communication Barriers
3. Intention. At times we just not listen, but only hear. For example, a
traveller may not pay attention to one “NO PARKING” sign, but if such
sign is put all over the city, he no longer listen to it.
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sitting position, and unhygienic room also affect communication in a
meeting.
What’s More
1. 7.
2. 8.
3. 9.
4. 10.
5. 11.
6.
Direction: Complete the statement given below on what you have learned about this
lesson.
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I will apply
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
What I Can Do
Direction: Answer the following questions and write your answer on your TLE
activity notebook.
1. In your own words, what is your understanding with the word Ethics? Give a
particular situation where ethics is evident?
Assessment
_____1. Honesty and reliability will gain trust from clients and establish a
high reputation.
_____5. Always practice the highest standards of personal and salon hygiene.
II. Fill in the blanks with the correct word or phrases to complete the paragraph
below.
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____________ through channels. ___________ is not complete if there is no
Additional Activities
Direction: In your activity notebook, make a short comic strip where you can
show or present communication process with the application of professional
conduct and ethics. Choose one situation given below:
2. Foot spa
3. Body massage
Choice of Scenes
-The events that occur in the comic strip
are related to the topic and the 20 points
connections are easy to understand
Characters
-The main characters are clearly
identified and the dialogue are well- 15 points
matched with the topic discussed on
this module
Spelling, Punctuation and Grammar
15 points
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What’s More 11
1. Look professional
2. Be punctual
3. Be discreet and refrain from gossip
4. Be loyal to your employer and colleagues
5. Be honest and reliable
6. Do not make false claims for treatments
7. Speak correctly and politely to everyone
8. Be polite and courteous at all times.
What I Can Do
9. Know and abide by legal requirements
Answers may vary
10. Keep up to day with new theories,
technique and treatments Additional Activity
11. Attend courses on a regular basis and keep Answers/output may
in touch with other professionals in your field. vary
12. Always practice the highest standards of What’s In
personal and salon Hygiene. Answers may vary
Test I. TRUE OR FALSE Test II. Fill-in-the blank
1. 1. Messages
2. 2. Ideas
3. 3. receiver
4. 4. communication
5. 5. feedback
Answer Key
50 POINTS TOTAL
punctuation correctly.
grammatically correct. Use of
-Correct spelling of words. Sentence are
References
Books:
Lifestyle wellness Coaching (2nd edition), James Gavin and Madeleine Mcbrearty,
copyright 2013
Non-books:
Body Shop Business, March 2007, Newsletter
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