Micro Organisational Behaviour-

Individual Module

Vijaya.V
DGR BMP
Session Personality
This material has been prepared by Prof. Vijaya for the BMP students of IIM Trichy for the purpose of private education and
instructional use only. Not to be used for any other purposes including sharing with others, which are not authorized by the
faculty. All Rights Reserved.
Understanding an individual employee

Individual Personality Values

behaviour

Attitudes Emotions
 Session 2 Agenda

• To understand the individual employee with some

basic classifications or frameworks of
• Individual behaviour
• Personality
 Categories of Individual Behavior
• Task performance – goal-directed behaviors under the
individual’s control that support organizational objectives

• Organizational citizenship – various forms of cooperation and

helpfulness to others that support the organization’s social
and psychological context i.e. go the “extra mile”

• Counterproductive work behaviors – voluntary behaviors that

have the potential to directly or indirectly harm the
organization (the “dark side”) e.g. harassing co-workers,
creating unnecessary conflict, avoiding work obligations etc.
 Categories of Individual Behavior
• Joining & staying with the organization – agreeing to
employment relationship and staying with the organization
e.g. career opportunities, extensive training, fun culture and
high involvement help reduce turnover and retain talent

• Maintaining work attendance – attending work at required

times

• Presenteeism – attending scheduled work when one’s

capacity to perform is significantly diminished by illness or
other factors—may be more serious than being absent when
capable of working e.g. increase health risk of co-workers
 Defining Personality
• Relatively enduring pattern of thoughts, emotions, and behaviors
that characterize a person, along with the psychological processes
behind those characteristics

– External traits – observable behaviors

– Internal states – thoughts, values, etc inferred from behaviors
– Some variability, adjust to suit the situation
• Influenced by Nature
– Heredity explains about 50 percent of behavioral tendencies
and 30 percent of temperament
• Influenced by Nurture
– Socialization, learning | Personality stabilizes throughout
adolescence
 Five-Factor Personality Model (CANOE)
Careful, industrious, reliable, goal-focused, achievement
Conscientiousness striving, dependable, organized, thorough, and self-disciplined

Trusting, helpful, flexible, courteous, good-natured,

Agreeableness
empathic, caring

Neuroticism Anxious, self-conscious, hostility, depression

Openness to Experience Imaginative, creative, curious, and aesthetically

sensitive

Extraversion Outgoing, talkative, energetic. Sociable & assertive

 Five-Factor Personality and work

 Conscientiousness and emotional stability

• Strongest personality predictors of performance
 Extraversion
• Linked to sales and mgt performance
• Related to social interaction and persuasion
 Agreeableness
• Effective in jobs requiring cooperation and
helpfulness
 Openness to experience
• Linked to higher creativity and adaptability to
change
 Jungian & Myers-Briggs Types
• https://www.myersbriggs.org/my-mbti-personality-type/mbti-basics/

Extraversion (E) Introversion (I)

•Talkative Getting •Quiet
•Externally-focused energy •Internally-focused
•Assertive •Abstract

Sensing (S) Intuitive (N)

•Concrete Perceiving •Imaginative
•Realistic information •Future-focused
•Practical •Abstract

Thinking (T) Feeling (F)

•Logical Making •Empathetic
•Objective decisions •Caring
•Impersonal •Emotion-focused

Judging (J) Perceiving (P)

•Organized Orienting to the •Spontaneous
•Schedule-oriented external world •Adaptable
•Closure-focus •Opportunity-focus