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What are the supplies placed in the guest bedroom and bathroom?

The guest supplies are placed in various areas of the guest bedrooms and living area (for suite rooms)
the detailed list of standard items are described below.

1) Behind the Main Door:

1. Detailed fire exit plan map is affixed behind the door of all guest rooms.

2. DND - Do Not Disturb card which can be hung to the door handle.

3. 'Make up my Room' card.

4. 'Pick up my Laundry' card.

5. Room Service Breakfast Card which can be hooked on to the doorknob.

6. Some hotels also have a notice reminding them about the availability of safe deposit facilities
with the front desk.

7. Notice about the availability of the electronic safe in the guestroom.

8. Key hotel policies are also places in some hotels.

9. Room’s rates for different kinds of rooms offered, in the frame or plastic holder behind every
door.

10. Hotels brochure with the details of facilities and services, in a plastic holder behind the very
door.
2) Guest Supplies and Stationeries In the
Writing Table:
1. Guest stationary folder
with monogrammed note
papers.

2. Postage or plain
envelopes.

3. Courier envelopes.

4. Postcards with hotel


pictures.

5. Telegraph forms (not used commonly now as telegraph


technology is outdated and not available in many countries).

6. Fax forms.

7. Guest Comment Cards.

8. Folder with hotel rules and regulations.

9. A pen and a pencil with the hotel logo.

10. Telephone.

11. Ipad Doc or similar docking stations.

12. Tent card with instruction on how to connect to the hotel wifi
network.

13. Tent cards/publicity cards giving information about speciality


restaurant or SPA or Massage etc.

14. Tent cards about any special shows in the hotel are also placed
on this desk.

15. An ashtray and matchbox for depending upon the room type
(smoking rooms only).

16. Candle, a candle holder and a matchbox are kept inside the
writing desk drawer.
17. Small emergency led light or torch in case there is no candle.

18. The hotel brochure kept inside the drawer.

19. Multi-pin universal travel adaptor with USB charging port (the
item should have hotels logo on it) inside the drawer. 

20. Wastepaper basket next to the writing table, on the floor.

21. LED desk or table lamp with multiple adjustment levels and
light settings. 

22. A chair with a backrest placed in front of the writing table.

23. A personalised welcome letter signed by the front


desk manager or general manager. 

3) Guest Supplies and Amenities placed


on the Bedside Table:

1. The telephone with quick


dial buttons.

2. Instruction for setting


automated wakeup calls.

3. The service dictionary or


tent card are placed on the
bedside table.

4. A notepad and a pencil are placed beside the phone.

5. An ashtray and a matchbox according to the room type


and bedding type, Eg: twin rooms will have two ashtrays and
matchbox, non-smoking rooms will not have ashtrays and
matchbox.

6. A breakfast knob card is kept on the first shelf or in the drawer


of the bedside table. (During evening service the same is ket
on the pillow)
7. The local telephone directory kept on the lowermost shelf on
the bedside table.

8. A Bible, a Gita or Quran may also be placed or similar


holy books depending upon countries the hotel is located.

9. The channel music panel may be affixed to the bedside table.

10. The DND - Do Not Disturb button, clean my room button,


pick up laundry button, lighting controls, curtain controls etc
may be affixed to the bedside table panel.

11. Alarm clock with in-built radio.

12. Multi-pin plug point for laptop or mobile charging.

13. USB charging port for mobile, tablet charging.

14. TV, Set Top Box, Home Theater, DVD player remote.

15. Room Service menu card inside the drawer.

16. The bedside lamp is placed on the bedside table, in case


of twin room or two bedside tables available in the room then
two bedside lamps may be placed.

17. A flask on the tray with two glasses may be kept beside
the bed at the bedside table.

18. The master light switch in order to switch off all lights is
also available in the bedside table panel.

4) Guest Supplies and Stationeries placed


on the coffee table:
1. An ashtray and a matchbox according to the room type, Eg:
non-smoking rooms will not have ashtrays and matchbox.

2. The house magazine, Hotel Chain magazine or some tourist


magazines.

3. A newspaper is also neatly arranged on the coffee table.

4. The room service menu is placed on the coffee table at some


hotels.

5. Fruit basket with the paring knife.

6. Chocolates on a quarter plate wrapped in plastic film.

7. Cookies on a quarter plate wrapped in plastic film.


5) Guest Supplies placed in the Drawer
and the Cupboard:

1. A sewing mending kit is placed in the drawer.

2. Laundry bag.

3. Laundry price list.

4. Laundry terms and condition.

5. Iron and Foldable Ironing Board.

6. Shoe Shine.

7. Shoe Polish.

8. Shoe Shining Brush.

9. Weighing Machine.

10. Digital Safe deposit locker.

11. Tent Card with the details of operating safe deposit


locker. 

12. A few plastic utility bags may also be placed in the


wardrobe for guests to keep their shoes or wet swimming suits
in.
13. Free backpack or shopping bag with eco-friendly
materials.

14. Cloth hangers are hung on hooks.

15. Hanging rod inside the cupboard.

16. Extra Pillow.

17. Bed Spread or Bed cover folded and kept in the drawer


when not in use or evening service.

Housekeeping Cart Checklist


Provide your staff with a housekeeping cart checklist so they can stock their carts
at the beginning of their shift. Place emphasis on stocking the cleaning cart
correctly and explain why it makes work easier for your housekeepers. If you take
regular inventory counts on your housekeeping supplies, you'll never run out of
important items.

Linens and Towels


Keep your guests comfortable by providing clean linens on a daily basis. Towels
and sheets are usually placed on the bottom shelves of the cart.

 Bed Sheets
 Pillowcases
 Bath Towels
 Hand Towels
 Bath Mats
 Washcloths
 Robes

Paper Products
Paper products like tissues and toilet paper should be replaced as needed. These
items can be placed on the upper shelves of the cart where there is ample room.

 Toilet Paper
 Tissue Boxes
 Paper Towels

Cleaning Supplies
Your housekeepers use hotel cleaning supplies frequently, so it helps to place
them on top of the cart for easy access. A top-shelf organizer keeps spray bottles
and cleaners right-side up while the cart is moving.

 Cleaning Spray / Sanitizer


 Cleaning Cloths / Sponges
 Cleaning Gloves
 Toilet Brush
 Toilet Bowl Cleaner
 Window / Mirror Cleaner
 Dusting Polish
 Dusting Cloths
 Trash Can Liners

Bath Products
Your guests will appreciate the availability of hotel bath products in their
bathroom. These small items can be placed in organizers on top of the cart to
keep them from rolling around.

 Shampoo
 Conditioner
 Lotion
 Hand Soap
 Face Soap
 Razors

Amenities
Amenity items like coffee and tea are usually replaced on a daily basis, so
keeping them in an easy-to-reach place on top of the cart is convenient.

 Coffee Cups
 Coffee and Filters
 Tea Bags
 Sugar, Creamer, and Stirrers
 Ice Bucket Liners
 Drinking Cups

What Makes a Good Cleaning Cart


Good housekeeping starts with a functional cleaning cart. There are some
important features you should look for when choosing hotel cleaning carts for
your business.

 Bag Holders - Choose a cart with bag holders on each end, one for soiled
laundry and one for garbage.
 Multiple Tiers - The cart should also have multiple tiers with ample room for
supplies.
 Adjustable Shelves - Adjustable shelves can be moved around to account for
items of different heights.
 Vacuum Bracket - It’s much easier to attach a vacuum onto your cart than to
carry it separately.
 Top Shelf Organizers - Top shelf organizers are useful for storing the items that
need to be accessed quickly.
 Casters with Brakes - Brakes will keep the cart in place while the room is being
cleaned.

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