Republic of the Philippines

Department Of Education
Region VIII
Schools Division of Samar
Daram National High School
Daram, Samar

HOUSEKEEPING 11
Learning Area

Name of Learner:_________________________ Grade Level:_________ Section:__________

School:_________________________________ Date:___________

LEARNING ACTIVITY
The Housekeeping Department
Title
I. Introduction:

You have learn that housekeeping department that they have their different
duties and responsibilities of all the personnel they have there one common
denominator in all of their function ensuring guest’s safety, security and satisfaction.
You will try to deepen your understanding about the lesson by doing the activities in this
worksheet. Read the different exercises carefully and if there are parts of which you will
encounter difficulty, tell it to your parents for their assistance and to your teacher as well
if his/her guidance is needed. Enjoy doing your tasks!

II. MELC (with code): List down and describe the basic function of each personnel in
the housekeeping department TLE_HEHK912HS-Ia-e-1 (MELC page 1)

III. Strategy:

A. Explore:

A. Explore: Find and circle the words relating to the lessons in the gird.

R O O M A T T E N D A N T S R I K Y
V A L E T R U N N E R W U F L C T
F L O O R S U P E R V I S. P F K O U
V A D D F H O D R T H J K E H J O I
G C S I G N T L F D S D F R J U K L
Y T U R N R E E G A S D F V K R I F
J D O W N E L Y H F A R H I L Y E D
L A U N D R Y A T T E N D. S N Y S P
E X E C U T I V E Y U O I O M H H K
A S S I S T A N T E R Y G R M H G D
D F G H R T R T J X C Z V Y R U N N
 B. Learn:

It’s time to learn about Housekeeping Department. Are you ready? Great!

Executive Housekeeper

Assistant Executive Housekeeper

Housekeeping Supervisor Linen Supervisor Public Area Supervisor Laundry Supervisor

Linen and Uniform Public Area Attendant Laundry Attendant

Room Attendant
Attendant

Executive Housekeeper- is the head of the housekeeping and serves several

responsibilities that include: managing the housekeeping team; translating all hotel
policies and standards into housekeeping operation.

Assistant Executive- is the head of a given shift and responsible in managing the
resources provided by the executive housekeeper.

Housekeeping Supervisor- are responsible in in checking the cleanliness and

maintenance of guest rooms on allotted floors. Responsible in controlling the
housekeeping personnel.

Room Attendant- are responsible for the cleaning and maintenance assigned
guestrooms. They serve as they eyes as they ears of the security team to untoward
incident.

Laundry Supervisor- is responsible for ensuring that laundry attendants are doing job
like washing, drying, folding and pressing items.

Linen Room Supervisor- is responsible in coordinating the exchange of soiled linen for
clean one He or she is responsible in maintenance and proper storage of linen to
minimize loss.

Uniform Room Supervisor- responsible of uniform room supervisor including keeping all
uniform in safe conditions and to the issue laundered uniform to hotel staff.

Laundry and Linen Room Attendant- responsible for laundering linens, towels , napkins,
apron, uniform and other items.

Public Area Personnel- responsible for ensuring the public area doing their job the
cleanliness, orderliness and upkeep the aesthetic image of all public area like the lobby,
hallway, banquet, and public restroom.
 C. Engage:

I. TRUE or FALSE. Write TRUE if the Statement is correct and FALSE if it is

incorrect. Write the answer on the space provided to each number.

___________1.Executive who manage and maintain the cleanliness and

orderliness of guestroom.
___________2. Room Attendant give the schedule of all his/ her
subordinates.
___________3. The laundry and linen room attendant attends the linen,
towels, napkin, apron and uniform.
___________ 4. The assistant executive maintain the public areas.
___________ 5. Public Area maintain the public areas like lobby and garage.
___________ 6. Room attendant who attends guest complains.
___________ 7. Executive housekeeper implement the new rule and
regulation in housekeeping personnel.
___________ 8. Uniform room supervisor responsible in safety condition of
laundered uniform staff.
___________ 9. Room attendant also called chambermaid.
___________ 10. Executive is the head of the housekeeping department.

D. Apply

VI. Guide Questions (if needed):

V. Rubrics (if needed):

VI. References:

Laarni A. Urbiztondo and Leonora D. Basbas “Housekeeping”, Rex Publishing

VII. Key to Correct Answers:

1. False 6. True
2. False 7. True
3. True 8. True
4. False 9. True
5. True 10. True

Prepared by:

NOVELITA M. LABRO Noted:

Writer
TEOTIMO L. GOSOSO
School Head