Professional Documents
Culture Documents
ROCHELLE MOULTON
C O N G R AT U L AT I O N S !
BY OPENING THIS WORKBOOK , YOU’ VE MADE THE
DECISION TO START—OR R APIDLY AC CELER ATE—
BUILDING YOUR AUTHORIT Y BUSINE SS.
I d e si g n e d th i s b o ok a s a c om p a n ion p ie c e to t h e Th e Au t h orit y C o de
so yo u ca n d i g d e ep ly in to you r exa ct s it u at ion , v is ion a n d d es ire s
to d e s i g n yo u r i d e a l a u t h orit y b u s in es s a n d p la n .
I live in. . .
I live with. . .
I work with. . .
I work on. . .
My circle includes. . .
I most wa nt to create. . .
I’m earning. . .
My relationships are. . .
My health is. . .
My c ommunity is. . .
I fe el lucky that. . .
Please don’t take just one pass at this. Come back to it a few times. L et
the questions and your desires roll around in your head for a bit. R esist
talking about it at first, even with your nearest and dearest. Be cause no
matter how much some one loves you, it’s your vision we want to get out of
your head. Most of us have a hidden yearning or two that we just think is
too big fo r us—but calls to us anyway. Th i s i s you r t i m e to g i ve t h at
voic e a c ha nc e to be he a rd .
How the pe ople I ser ve transform after they ’ve experienc e d me. . .
Be cause the c ore purpose of your authority is not about you—it’s about how
you USE YOUR GIF TS TO SERVE OTHERS. G etting clear on how this ties into your
vision of life and business will help guide you to be c ome a generous and
truste d authority.
Now, spend a little time c onsidering your talents and your passions,
the ones you can’t live without. Seriously, you fe el like you’d die if you
c ouldn’t do them. Write them all down here. ( Tip: Struggling with some
talents that just don’t light you up anymore? It may be high time to kick
those to the curb.)
What kinds of problems do you solve? What do pe ople ask you for over and
over again?
What do you do that changes the lives of those around you, even for
a moment ?
Now p u t a ll o f t ho se to ge t h er i n a st atem en t or t w o ou t l i n i n g
th e critic a l e le me nt s o f you r g en i u s z on e.
E xamp le 2 : I work best with VPs running operations in banking and financial
ser vic es. Growing their operation should be one of their top thre e priorities.
They should believe that they can’t win without a strong team and are willing
to invest time and money in building theirs.
What is frustrating about your field that, if re-c onfigure d, would add joy,
purpose a nd/or a significant bottom-line impact to your pe ers and clients?
What big problems do you se e as solvable that ever yone else believes are
impossible to fix?
How might you—working from your genius zone—transform the current state
of your favorite pe ople?
What experienc e (fe eling) do you get from me that you don’t get
from anyone else?
Onc e you are clear about your unique value, passions and motivation (this
is not the time for modesty), you are ready to put it all together into a
statement that captures it. R ead y ?
Take some t ime w ith t his. L eave it and c ome back to it. R uminate.
S alivate. It should scare you a little—as in “ Who am I to think this big?”
Write your statement here:
Neve r fo llo w.
Make it ra in.
Be c ome a be love d c o m p any.
Fe el r ic h.
Be unfo rge tt a ble.
R ead y ? You can use the form on the next pages for each client or buyer
you most want to attract.
What’s their biggest sourc e of pain? What do they wrestle with re gularly ?
What’s the tape that plays in their head at 2 a.m. when they can’t sle ep?
What’s the biggest danger they se e? And what’s the biggest danger they
can’t se e yet?
How do they transform after they work with you or buy your books, programs
and products? What do they be c ome? How does their future life change as a
result of your work?
What’s their biggest sourc e of pain? What do they wrestle with re gularly ?
What’s the tape that plays in their head at 2 a.m. when they can’t sle ep?
What’s the biggest danger they se e? And what’s the biggest danger they
can’t se e yet?
How do they transform after they work with you or buy your books, programs
and products? What do they be c ome? How does their future life change as a
result of your work?
What’s their biggest sourc e of pain? What do they wrestle with re gularly ?
What’s the tape that plays in their head at 2 a.m. when they can’t sle ep?
What’s the biggest danger they se e? And what’s the biggest danger they
can’t se e yet?
How do they transform after they work with you or buy your books, programs
and products? What do they be c ome? How does their future life change as a
result of your work?
Hint #1: There are plenty of o ther pe ople playing in that general spac e
(while not foolproof, it signals that there is significant revenue at stake).
E xample: te chnology B2B me dia c onsultants.
Hint #2: Your target market understands your ser vic e and is ac custome d
to buying it in some form. E xample: CMO s know they ne e d help with
digital marketing.
Step 2: When I do this for clients, I do it on my scre en, sor t the events
chronologically and then use the highlighter to emphasize the pie c es I th ink
might wind up in the end stor y. B y highlighting, you’re tricking the eye to help
you se e just the crucial call-outs. And of c ourse, you can cut and paste to
your hear t’s c ontent.
Step 3: L ook for the stories within the stories. In this example, pulle d from
my early life experienc es, I found a hero stor y—can you se e it?
C an oth e rs se e w hy I c a re s o m u ch ab ou t m ak i n g l i fe b etter fo r
my id eal c lie nt s?
Step 5: Build out your stor y. Building out your stor y means not just c ombining
the thre e types of stories into one, but adding some c olor.If you ne e d
inspiratio n c ompare my simple outline of Kristin Sme dley ’s stor y in the book
with the one she wrote and shares on her website.
H ou r l y rates :
% of your gross/net revenue from hourly rates:
R ate your satisfaction from 1-5 with 5 being nir vana:
Pro je c t fe es ( l i st p r i c e p oi n t s ) :
% of your gross/net revenue from proje ct fe es:
R ate your satisfaction from 1-5 with 5 being nir vana:
R et ai n ers ( l i st ) :
% of your gross/net revenue from retainers:
R ate your satisfaction from 1-5 with 5 being nir vana:
S pe a king fe es ( l i st p r i c e p oi n t s ) :
% of your gross/net revenue from speaking:
R ate your satisfaction from 1-5 with 5 being nir vana:
What if anything do you want to change about how you get leads?
The perc ent of your time spent on the sales proc ess:
These are fe es for programs where you’re delivering to many individual buyers
at the same time. They will typically be flat fe es (workshops and trainings)
or monthly, annual or lifetime memberships.
For each line item, note your pric e point and the perc ent of revenue it
currently represents:
I te m 1 :
% of your gross/net revenue:
I te m 2 :
% of your gross/net revenue:
I te m 3 :
% of your gross/net revenue:
I te m 4 :
% of your gross/net revenue:
For each product, note your pric e point and the perc ent of revenue it
currently represents:
Pro duc t 1 :
% of your gross/net revenue:
Pro duc t 2 :
% of your gross/net revenue:
Pro duc t 3 :
% of your gross/net revenue:
Pro duc t 4 :
% of your gross/net revenue:
Now, take a look back through your responses and c onsider this question:
Is your current business and revenue model working for you the way you want
it to with your new positioning?
I get great volume—almost ever yone I pitch says yes! But I fe el like
I’m chasing my tail tr ying to deliver ever ything I’ve promise d and my
revenue hasn’t be en growing.
Any other thoughts about your current or future business and revenue model:
Onc e you’ve finishe d the exercise, I want you to step back and take a look
at how yo ur entire business is structure d by revenue line. How much of your
revenue re quires your presenc e to deliver ? How often and how intensely are
you re quire d to be par t of the work? Where have you built leverage into your
model to star t de c oupling your time from your revenue?
One way to think through how you use pricing and leverage in your business
is to lay out your product /ser v ic e ladder. L ist each of your current ser vic es
and products in de creasing order from the most expensive to the least.
• Custom engagements
• Advisor y or c oaching retainers
• E xe cution/implementation ser vic es
• Strate gy sessions
• A ssessments or audits
• Speaking
• Productize d ser vic es
(e.g. website in a day)
• Workshops, seminars, masterminds
• Memberships
• Digital c ourses
• Stand-alone digital products
• Books
I believe. . .
I believe. . .
I believe. . .
What are the tent poles of your work? If you’re a leadership c onsultant,
what do you believe about the role of leaders in organiz ations?
What distinguishes great leaders from the merely good? How should
organiz ations develop their future leaders? G et clear on the belief set
that underlies ever y assignment.
What outc omes are you striving for ? Think big. How will you get there
if it’s not on your radar ? If you’re a financial advisor, your goal may be
to help clients live the life they ’ve always imagine d. L ook at the wor k
you’ve done—your best suc c ess stories—and look for the c ommonalities
in the end result.
How have you structure d your work to deliver those outc omes?
This question is about real, tangible aspe cts of how your ser vic e deliver y
meshes with your promise. Drill down to exactly the aspe cts that form
your authority DNA . A financial advisor who wants to help clients reach
their dreams should not open a c onversation asking about their
investment mix.
• S ay more about your one statement. Why is it true? What factors can make
that statement ac curate for your clients? What gets in the way ?
• What MUST happen for your statement to be c ome a reality ? How do you
take your clients from where they are now to your vision for them?
• When I read this back to myself, do I get excite d? Is it the work that
gets my motor revving?
My R at Pa ck includes:
My apostles are:
Notes:
MY AUTHO R I T Y B U S I NE SS
My ideal client is:
The “gate s” prospe cts must pass through to engage in a sales c onversat ion:
D e cision #2: What visitor experienc e will most closely c onvey what it’s like
to work with me or buy my stuff ?
• Images
• D o the shots of you c onvey the right balanc e of authority and approachability ?
• If you’re using stock photos, do they look thoughtfully curate d to match
your message?
• Testimonials
• Are they from your ideal cli ents and buyers; will your target audienc e relate
to the m?
• D oes their c ontent point out your best outc omes?
• Are you using their names, photos and titles in a way that will appeal to
your targets?
Notes:
• Profiles
• D oes your headline position you as an exper t or authority in your spac e?
• D oes it refle ct the right balanc e of business/social for that platform?
• Is your photo the same modern, on-brand shot you use across all your
(business) social profiles?
• Content
• D o you ne e d to shift what you’re posting base d on your publishing plans,
including your lanes of c ontent?
• Are you c onsistently demonstrating your point of view ?
• D oes your byline position you as an exper t or authority in your spac e?
• Engagement
• D o you ne e d to change how you engage or who you engage with base d
on your new authority positioning?
• D o your sele cte d me dia members use this site and if so are you following
and interacting with them?
• Are you c onsistently demonstrating your point of view ?
Notes:
• Email template: does the look and fe el fit with your brand of authority ?
• L ist marketing
• How will you re gularly offer demonstrate d value to your list?
• How will you write your emails to enc ourage fe e dback, a golden sourc e
to better c ommunicate your ideas?
Notes:
• What documents beyond your website are you using to tell your world
about you and your business?
• Where are you maintaining a presenc e beyond social me dia, such as:
• Industr y websites
• Any site where you search for c ontract help or employe es
• Slack channels with clients, prospe cts and/or pe ers
• Publications (digital or other wise) where you maintain a
c ontributor profile
• One-off sites where you might mix business and personal,
such as Amazon reviews, Quora c omments, etc.
Notes:
You get the idea. Onc e you’ve got a c omplete list, you can prioritize, budget
for any items that re quire a cash outlay and star t exe cuting. The sooner you
star t, the sooner you’ll finish!
Notes:
Rochelle