Professional Documents
Culture Documents
CONTENTS
1. What is visual merchandising 6. Mannequins
1.1 - About visual merchandising 6.1 - Mannequin grouping
1.2 - C3 rule 6.2 - Mannequin grouping - Colour flow
6.3 - Mannequin styling checklist
2. Visual merchandising as selling tool
7. Hangers
3. Colours
3.1 - Colour wheel 8. Folding Technique & Density
3.2 - Meaning of colours
3.3 - Colour schemes 9. Fixture Capacity
3.4 - Colour stories
10. Lighting
4. Zoning 10.1 - About Lighting
4.1 - Understanding zoning in the layout 10.2 - Lights for retail store
4.2 - Hotspots in the store 10.3 - Types of lighting fixtures
4.3 - Touchpoints in the store 10.4 - Types of lamps
10.5 - Light power and strength
5. Wall elevations 10.6 - Light focus
5.1 - One level display
5.2 - Two level display 11. Understanding Mockshop
5.3 - Three level display
5.4 - Denim wall
5.5 - Chinos wall
WHAT IS VISUAL MERCHANDISING?
About Visual Merchandisng
What is
Creative Presentation
C3 Clarity
A well merchandised store draws a customer into the space, directs their movements with ease and showcases collections as stories
C3 Rule
Clarity
Maintain symmetry, balance and harmony in the wall and fixture setups
Make it easy to find the product
Represent clear color stories based on the deliveries and information in the seasonal guides
Influence decisions by presenting an outfit/wardrobed concept
Suggest styling tips through ensemble creation
The symmetry in the wall units and the flow of color. This makes it easy for the customer to find product
Wall units should always be well balanced and easy to understand the wardrobe concept on the table/walls
C3 Rule
Comfortable Shopping Experience
Lay out the store according to occasions and experiences.
Make the customer feel at home.
Maintain appropriate store temperature and cleanliness.
Play brand approved music.
Provide comfortable environment for customers.
Proper and enough lighting in the selling space as well as in the negative area.
VISUAL MERCHANDISING AS A SELLING TOOL
VM as a selling tool
Enhance Shopping Experience Additional stock in the Stock Room Before & After Sales Tracking
Windows are the face of your store. Put a lot of thought into mannequin composition, color, styling & lighting
VM as a selling tool
Through Color Stories
Do not mix too many colors, use 2-4 colors to present a clear color story
VM as a selling tool
Through Cross Merchandising & Accessorization
Offer Signage Campaign communication props Product info signages and talkers
The communication signages and display props, can attract attention of the customers and share information as well.
VM as a selling tool
Through Communication Signages & Props
The communication signages and display props, can attract attention of the customers and share information as well.
VM as a selling tool
1 2
Facade and Entrance Signage Window
3 4 5 6
Offer communication Festive communication Offer communication Festive communication
on gift unit on cluster display on floor fixture on wall display
VM as a selling tool
Planning of VM elements in the strategic locations
7 6
1 Entrance/Facade
5
2 Window Display
1
4
3 Gift Unit Display
4 Cluster Display
2 5 Floor Fixtures
4 6 Wall Bays
3 7 Cash Counter
2 2
1
COLOURS
Colour Wheel
In the colour wheel:
The primary colors are red, yellow and blue.
The three secondary colors (green, orange and violet) are created Hue refers to the origin of the colors we can
by mixing two primary colors. see, these are the colours which are present
Another six tertiary colors are created by mixing primary and in the colour wheel.
secondary colors.
Hue
U RS
LO PRIMARY A tint is a result of white colour being added
O RT
IAR
Y TE
RT
IA
RY
to a Hue
C
TE
Red
R
Ex. : Tints of RED
d Vi ed
Re nge
SE
RY
M
ole
a
Or t
CO
DA
WAR
ND
N
Tint
ge
CO
Vi
AR
an
ole
SE
Or
Y
t
TERTIARY
TERTIARY
Orange
Yellow
Violet
Blue
A tint is a result of Grey colour being added
to a Hue
COO
Ex. : Tones of RED
Y
PR
w
Bl
llo
AR
ue
Ye
M I
IM
A
Tone
L
Gr
RY
n
PR
ee e
Bl en
Gr llow ue
Ye Green
C
TE
RY
IA
RT RY
IA
RT O
TE LO
SECONDARY
URS A tint is a result of black colour being added
to a Hue
Ex. : Shades of RED
Complementary colors are Analogous colors sit next to one Triadic colors are evenly spaced
opposites on the color wheel. another on the color wheel. around the color wheel and tend to
They create a strong contrast Analogous color schemes are be very bright and dynamic.
that can help a product stand not only pleasing to the eye, but
out. can effectively instruct the It's important, with triadic color
schemes, to choose one color to be
consumer where and how to the lead color and let the other two
For example: Blue and Orange take action. function as supporting players. This
are complementary colors. keeps the display from being too
For example: Orange, Yellow frenetic, and helps create pathways
and Yellow-Orange are for directing attention where you
analogous colors. want it.
A monochromatic color scheme A pastel color is defined as any Also called "achromatic," neutrals
is comprised of variation of one hue with a high value (lightness) are colors that lack a strong hue.
hue by adjusting the shades, and low to medium saturation The most common neutrals are
tones and tints. (the purity or intensity of the gray, black, white, brown, tan, and
color). off-white. Neutral colors combine
nicely with a bright accent color, or
work together to create a muted
color scheme.
Colour Stories
Colour story of Yellow & Blue. Wall created continous using Red is the lead color on this wall, Yellow and Blue
the colours placed next to function as supporting players.
With this way different colour each other in the colour wheel.
stories can be displayed using the With this way two colour stories can be displayed
colours, placed opposite on the This is also a transition from in one big wall.
colour wheel the cool to the warm colours.
Colour Stories
Monochromatic Neutral
Colours Pastel Colours
ZONING
Zoning
This display technique ensures that the entire product range is visible from aisle through mid floor
to back wall. Also the fixture height needs to move from lowest to high and then wall visibility being
the highest.
•Tables are good for displaying folded items, ideal in the front of the section.
•Browsers for hanging can be at close to aisle as well as leading to the wall in a section.
•Gondolas for hanging and in some cases stacking should be in limited number in a section and not
in the center. They should be the last level of fixture towards wall
3
2 2
3
1
2
1
1
1 Kid s Wear
The Floor plan or ML (Module Layout) or BDL (Brand Demarcation Layout) consists of zones (colour coded), Window display
areas, Cluster display areas, positioning & demarcation of fixtures and details of categories, brands, modules and dimensions.
Zoning
Hotspots in the store
Aisle
Aisle Aisle
1 Window Display
Aisle
Aisle
2 Cluster Display
3 Mini Catwalk
Aisle
After facade, windows are the first thing which catches the attention of the customers. This is the place where a potential customer
decides to get inside the store or not.
Once the customer is inside the store the second hotspot are the cluster display, where the looks and communications are presented
to influence the buying behavior.
The Third hotspot is the Mini catwalk, where we encourage the aspiration through visual representation..
Zoning
Touchpoints in the store
3 Fashion
2 Fashion Basics
Aisle
Aisle
1 Fashion Ultimate &
Core
2 Fashion Basics
3 Fashion
At the first touch point the fashion ultimates are displayed, second touch points are for fashion basics and the final
touch points are the walls where the high fashion merchandise are highlighted.
WALL ELEVATIONS
One Level Display [ Women s Indian Wear ]
For odd number of wall bays - Select the Middle Wall as reference point
For even number of wall bays - Select the Middle 2 Walls as reference point
For odd number of wall bays - Select the Middle Wall as reference point
1 Center 1 1 Center 1 3 2 1 Center 1 2 3 4 3 2 1 Center 1 2 3 4
For even number of wall bays - Select the Middle 2 Walls as reference point
For odd number of wall bays - Select the Middle Wall as reference point
1 Center 1 2 1 Center 1 2 3 2 1 Center 1 2 3
SEASON SEASON
VISUAL VISUAL
For even number of wall bays - Select the Middle 2 Walls as reference point
*In 2-8 Yrs Kids and Infants walls, Hanging of garments is mandatory.
Denim Wall
Jeans has to be displayed following the below rules:
1 - Denim has to be displayed fit wise in columns (Vertical).
2 - Colour blocking has to be done from light to dark (Top to Bottom).
3 - All the fits has to be displayed in the hanging.
4 - Backlit Branding, Fit Guide, Fit Shelf talker (All Shelves) & Fit arm tags (All Arms) are mandatory.
5 - Bottom most shelves has t be used to display cut size display.
Light
COLOUR FLOW
Dark
CHINOS Light
CHINOS CHINOS
COLOUR FLOW
Dark
4 Wall Bays
This type of display can be done in case of
CHINOS CHINOS less number of options present in the store
Plan View
Width x Height
10ft X 10ft
Mannequin Grouping Window - 3:2 Aspect Ratio
Plan View
Width x Height
15ft X 10ft
Mannequin Grouping Window - 2:1 Aspect Ratio
Plan View
Width x Height
20ft X 10ft
Mannequin Grouping Cluster - 2 Mannequins
In order to achieve balance keep height/elevation difference between mannequins by using levelers
alternatively. They can be kept with difference in depth.
Option 1 Option 2
Mannequin Grouping Cluster - 3 Mannequins
In order to achieve balance try to form a pyramid or V shape pattern with the Height/Depth of the
mannequin placement.
In order to achieve balance try to form a pyramid or V shape pattern with the Height/Depth of the
mannequin placement. Also we can form a zigzag pattern with the Height of the mannequins for
balance.
STEP - 1 STEP - 2
Place the leggings flat on Fold it as shown
the folding table
STEP - 3
Fold in Half
Folding Technique
Shirt
STEP - 1 STEP - 2
Place the Shirt flat on the Fold one side as shown
folding table
STEP - 1 STEP - 2
Place the Chinos flat on Fold it as shown
the folding table
STEP - 4 STEP - 5
Folding Technique
Chinos
STEP - 1 STEP - 2
Place the Chinos flat on Fold it as shown
the folding table
STEP - 1 STEP - 2
STEP - 3 STEP - 4
Folding Technique
Jeans
STEP - 1 STEP - 2
STEP - 3 STEP - 4
Density
Fashion Ultimate & Core
Density
Fashion Ultimate & Core
Density
Fashion Ultimate & Core
FIXTURE CAPACITY
Fixture Capacity
* Color Rendering Index (CRI) is the measurement of how colors look under a light source when compared with sunlight. The index is measured from 0-
100, with a perfect 100 indicating that colors under the light source appear the same as they would under natural sunlight.
Lights for Retail Store
Task Lighting
This kind of lighting layer is used exclusively to illuminate a
specific area or for a particular task. It is called task lighting
because it provides a more focused beam of light to emphasize
details, merchandise or high traffic areas. These areas include
the entrance, signage, dressing rooms, client service desks or
checkout counters, the latter representing the final interaction
between customer and store employees.
Lights for Retail Store
Accent Lighting
Accent lighting is designed to emphasize the shapes, finishes,
colors and textures of merchandise inviting customers closer
to examine. It creates a more dramatic impression by using
focused or point light sources, at the same time it adds depth
and contrasts.
It rids your store of unwanted shadows and glares,This lighting
is designed especially for window displays, product displays,
decorated areas of the store, in shelving and display nooks and
even in display cases.
Decorative Lighting
This layer of illumination’s only purpose is to add a hint of elegance,
sophistication. It serves two purposes at once, lighting and decoration.
it helps emphasize the theme selected for the store decor, and it helps in fill any
shadows you may have in your store. It helps customers feel more at ease,
creating a more appealing atmosphere, making them want to spend more time
inside and, of course, could increase the chances of a successful transaction.
Lights for Retail Store
Pendants
Pendant lights are the ones that are suspended directly from
the ceiling. They are used in general over display tables and
counters or for the general illumination. They are perfect for tall
ceilings, simply because the cables can have the required
length to perfectly illuminate your store. The main applications
for this type of ceiling fixture are in general lighting and task
lighting.
Chandeliers
Chandeliers represent a cluster of lights, set in a specific
pattern, designed to direct the light upwards, downwards or in
a diffused manner. They emit a bright warm light that can
emphasize the interior design of your store, as well as enhance
the appearance of your merchandise. Chandeliers are used to
provide ambient lighting.
Types of Lighting Fixtures
Wall sconces
Perfect for both ambient and task lighting, wall sconces, in
general, direct light vertically, either upwards or downwards.
They are used both for exterior and interior illumination, being
able to emphasize any architectural details of the building
exterior as well as merchandise, interior design elements and
any other area you may want to attract attention to.
It is used for task, accent and sometimes for general or ambient
lighting
Incandescent
Typically the least expensive choice, incandescent bulbs emit a
warm white 2700 Kelvin glow. They also have a high color
rendering index (CRI), so colors illuminated by this type of light
appear truer. However, they are the least energy efficient
choice and have a relatively short lifespan. Although
incandescent can be good for general lighting, most store
owners prefer the longer life of other technologies.
Halogen
A step up from incandescent bulbs, halogen lamps use about
30% less energy to help cut down the energy costs. They emit a
warm light around 3000 Kelvin that is slightly cooler than
incandescent. Like the incandescent light bulbs, halogens also
have a perfect CRI. Unfortunately, halogens also have a fairly
short lifespans.
Types of Lamps
Fluorescent
Popular choice for general lighting, fluorescent bulbs use less
energy and last longer than incandescent and halogens.
Fluorescents have the advantage of coming in a wide range of
color temperatures. The CRI of fluorescent bulbs tends to be
subpar, typically less than 80. While popular for general
lighting, fluorescents should not be used for display lighting or
in shop windows.
LED
The most versatile and energy efficient option, LED lighting can
be used in any or all areas of a retail store. This type of lighting
can be found in almost any color temperature, and though it
may not be as good as incandescent or halogens, LED light
bulbs can have a CRI of over 90. Despite a higher upfront cost,
LED lighting pays for itself through energy savings and fewer
replacements.
Light Power or Strength
Lux or Foot-candles is a unit used to measure the intensity of light hitting a surface, typically a wall or
floor in a lighting design. One lux is equivalent to one lumen per square meter. The higher the lumens,
the bigger the foot-candles will be.
The power of a light bulb is measured in Lumens while the amount of generated light is measured in
Foot-candles or Lux. The higher the lumens, the bigger the foot-candles will be. The image below shows
how these two units are measured.
1 LUX = 1 Lumen / m2
Eye Level
Correct
Incorrect
The lights in the aisle shouldn t focus beyond 3 feet distance, It reduces the impact of light and also creates glare to the eyes of the
customers.
Light Focus
2-3 Ft Radius More than 3 Ft Radius
Vertical center
Correct Incorrect
The lights in the aisle shouldn t focus beyond 3 feet distance, It reduces the impact of light and also creates glare to the eyes of the
customers.
Light Focus
2-3 Ft Radius More than 3 Ft Radius
Vertical center Vertical center
Correct
Incorrect
The lights in the aisle shouldn t focus beyond 3 feet distance, It reduces the impact of light and also creates glare to the eyes of the
customers.
Light Focus
2-3 Ft Radius 2-3 Ft Radius More than 3 Ft Radius Less than 2 Ft Radius
Correct Incorrect
The lights in the window shouldn t focus beyond 3 feet distance, and shouldn t be less than 2 feet.
Too close light will overexpose the merchandise and the detail will be lost. Too far positioning of light will underexpose the details.
UNDERSTANDING MOCKSHOP
Understanding Mockshop
Cover Page Plan View
This page represents the over all look of the This page represents the
category in terms of zoning and colour fixture planogram along with
blocking/capsule. the fixture positioning. Fixture Positioning